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Board Reports from Hell and How to Find the Hallelujah Mountain
Illinois Credit Union League
Presented by Rory R. Rowland
Financial Snapshot Product or Service Usage Metrics Operations Development Sales Marketing Committee Reports Board Actions and Resolutions Strategic Discussions
Better Board Meetings
Do We need to meet?Meeting Objectives - writtenDon’t try to do too muchSet the agendaEstablish time limits
Better Board Meetings
Brief the executive committee before the meeting
Keep the meeting on trackRemember every board member has a role to
playClose with next steps
Board taskBoard taskPlanning and Evaluating
EffectivenessManaging CEO AccountabilityMaking and Evaluating PoliciesMember Service
Board Work Styles
The Board of Directors and Efficiency
Risk TakingCommitment to DutiesBoard Unity
Board Work Styles
Feedback StyleTolerance and Constructive
Participation Communication Styles
What's the Board's Role?
To Oversee and Guide the Credit Union so That the Members Assets Are Safe and Productive As Possible.
Values, Mission, Plans, Goals, PoliciesMember Survey, Staff Survey Mystery Shops
Fraud HotlineExternal Audit, Internal Audit, Regulatory ExamMonthly Reports, Dashboards, Other Reports,
Competitive Analysis
Boards Role
Varies with Asset SizeSmall credit unionMedium-size credit unionLarge credit union
Board Meetings Occur Because
Board Members Need to:Plan Together.Learn TogetherContemplate TogetherDeliberate Together
What's the Purpose of the Board Meeting?
Compared PlanEvaluate Progress toward Plan. Look to the Future for Strategic
Issues
What's the Purpose of the Board Meeting?
Purpose; Meet PurposePriority: Most Important ThingsPace: Keep It QuickProcess: Evaluate and Improve the ProcessPranks: Make It Fun
Purpose of Board Packet?
___________________________
What's the Purpose of the Board Packet?
To Help Determine Operations Are Meeting Expectations.
To Assist the Board in Determining the Future Direction of the CU
What's the Purpose of the Board Packet?
To Update the Board's Knowledge of the Operations of the Credit Union.
To Provide Insight into Trends That May Be Occurring.
Provide Information to Assist in the Decision-Making Process.
Good Board Packet.
Is the board's eyes into the soul of the credit union.
Keeps board members informed and up-to-date.
Board members see trends
The Perfect Board Packet: Some Ideas of Content.
AgendaConsent Agenda Items.Financial Ratios and Trends--
Dashboard
The Perfect Board Packet: Some Ideas of Content.
Comparison to Previous Periods.Comparison Plan.Comparison the Budget
The Perfect Board Packet Some Ideas Content.
Strategic Planning Key Issues Discussed.FYI or CEOs / Chair's CornerRisk Areas Analysis
Consent Agenda
Consent agenda only works if board members actually read the contents - Prior to the Meeting.
Items That Are Routine and Don't Require Discussion
Financial Reports - Compared to Previous Period
Dealer Tactics
Fierce CompetitionSurvival What Dealers are doing!Keep your cool
Dashboard of Success
The Ratios
Dashboard of Success
Strategic Planning Update
Other Analysis.Remote Transactions Versus
Branch Transactions.Products/Services per Member.Audit Work. Sam Resolution
Update.
Other Analysis.
Supervisory Committee Report.
Branch Activity Trends.Branch Probability Analysis
Risk Analysis
Indirect lending.Risk-based pricing.Commercial lending.Delinquency and charge-offs.
Mortgage lending
New Product/Services.
The goal is to analyze new product or service acceptance by the members.
Delinquency and Charge-Offs
Delinquency by Loan TypeDelinquency by Branch.Delinquency by Loan Officer.Delinquency by Risk Based
Score
Top 10 List
What did we learn?
Top Ten:Top Ten:
11 22 33 44 55 66 77 88 991010
Information
Rory Rowland14401 Covington
Independence, MO 64055
816-478-3249
www. RoryRowland.com
RoryRRowland@ ATT.net
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