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8/11/2019 Booklet Health Care Colombia.pdf
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Handout to use COLOMBIA’s
Social Security ServicesEPS SANITAS
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GENERAL INFORMATION
According to Colombian Law all foreign with temporalresidence in Colombia, must be covered by a nationalhealthcare organization. (EPS) which in your case is going
to be EPS Sanitas. This company is in charge of your healthservice package.
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Please Keep in Mind...
- During your first month after your entry into the social securityscheme, you will only have access to the emergency department,therefore, you won’t be able to schedule any medicalappointment.
- In order to use or access to any of the health services covered bythe EPS Sanitas (emergency department, medical consultation,among others), you will need your Foreign ID Card.
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Services Included in the
Compulsory Plan of Health - POS
- Medical Consultation (general and specialized medicine)
- Dentistry (except for orthodontics, periodontics, andprosthetics)
- Diagnosis (clinical laboratory, radiology, ultrasound, Magneticresonance imaging, scans)
- Hospitalization
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Services Included in the
Compulsory Plan of Health
- POS
- Medicine and lens supply
- Processing of disability and licenses
- Surgical Treatments (low, medium, and highperformance)
- Therapeutic Support ( physical, occupational,respiratory)
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- Primary Attention Units (UAP) They are health providingcenters for primary assistance.
Provided services in UAPs
- Medical consultation scheduled for general medicine,pediatrics and gynecology
- Medical consultation non-scheduled
- First level clinical laboratory - Promotion and prevention activities
How to access to the
health services?
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- You can schedule the appointment calling to the phone number7428383 or through the website www.epssanitas.com
The date of the appointment remember you should:
- Arrive 30 minutes earlier before the appointment.
- The UAP will ask for your Foreign ID Card.
How to schedule an
appointment at the UAP?
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When a sudden situation arise from an illness or an accident endangering your life.
According to the triage you get, you will receive medicalattention:
- Triage 1: Immediate treatment
- Triage 2: Within the next 60 minutes after admission
- Triage 3: within 6 hours after
- Triage 4: it’s considered as an outpatient visit, the patient should attendto his UAP to get medical attention.
When to attend to an
Emergency Department?
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Clínica Universitaria Colombia
Calle 22 b No 66-46
In case of an emergency,
you can go to...Clínica Federman
Calle 58 No 37-10
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Clinica Fundadores
Carrera 36 No 25 c -15
In case of an emergency,
you can go to...Clinica Palermo
Calle 47 No 22-02
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y question...
If you have any other question abouthow to use your health care services inColombia please check this website
http://portal.colsanitas.com/portal/web/eps-sanitas
Or contact the phone number 3759000
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