Building Resilient &Scalable Organizational &Human...

BuildingResilient& ScalableOrganizational& HumanResourceCapacity

byDeliveringContinuous& DispersedLearning& KnowledgeSolutions

Country-specific,country-ownedandcountry-managed

JointlyDevelopedinCollaborationwith

INSEADHumanitarianResearchGroupFontainebleau,France

BuildingResilient& ScalableOrganizational& HumanResourceCapacity

byDeliveringContinuous& DispersedLearning& KnowledgeSolutions

OurKeyAdvisors

Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals

Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan

Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup

RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation

AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore

Knowledge and Learning is considered static, or interval based…

HumanResourceGapsStaffvacaneis,transfers,attrition,educationandtrainingmismatch

PoliciesandTechnologiesContinuouslychangingandupdatesinpolicies,guidelines,technologies,and

suppliers

However what we need is continuous and dispersed learning and knowledge solutions

DigitalsolutionsandtheBigLearningPlatformcanprovidepartofthesolutiontowardsbuildingresilientinstitutionalmemoryandHumanResourcecapacity

• Face-to-face and in classroom trainings provide strong engagement, but are expensive, not scalable, and don’t allow for on-the-job support and follow-up

• Digital learning platforms are scaling in developing and developed countries, but are not ‘sticky’, has a large number of drop outs

• Professionals need access to easy to access and updated information, policies, guidelines and tools

• Digital literacy is growing and is being leveraged for pedagogy and androgogy• Digital technology and penetration is expanding rapidly even into rural areas• Cost of digital infrastructure and bandwidth is declining

New paradigm and approach is needed that blends digital and in-classroom capacity building

4PartIntegratedBigLearningPlatform

4PartIntegratedLearningandKnowledgeManagementSolution

COUNTRYMANAGED

4PartIntegratedLearningandKnowledgeManagementSolution

Developed byAnthrolopologists

Instructional Designers

SMEs – last mile - MOH

Software engineers

Data scientists

Academics

Gamers and SimulatorsCOUNTRYMANAGED

Main BenefitsOne platform One Health

On demand access

Available at the last mile

User and organization centred

capacity building

Demo—and user experienceHome Page

English FrenchArabicPortugueseRussian

Includes:CalendarMeetingsAnnouncementsChatsForums

Comprehensiveresourcesoneachsubject

Country-Specific:• Policies•Guidelines•Manuals• Budgets• Strategies• SOPs•Operationalplans• Productlists

CompetencyAssessmentTool&SelfAnalysis

Comparing your score with the Global Score (sample)

0%#

20%#

40%#

60%#

80%#

100%#

Select#the#appropriate#product#

De7ine#the#speci7ications#and#quality#of#the#product#

Forecast#and#quantify#product#needs#

Supply#planning#

Manage#procurement#costs#and#budget#

Build#and#maintain#supplier#relationships#

Manage#tendering#processes#and#supplier#

agreements#

Manage#contract,#risk#and#quality#

Ensure#quality#of#products#Manage#import#and#

export#of#products#

Practice#storage,#warehousing#and#

inventory#management#

Supply#commodities#to#facilities#

Manage#transport#for#commodities#

Manage#disposal#of#products#(e.g,#expired,#damaged,#redundant#

Manage#reLpacking#of#products#

Properly#use#medical#products#according#to#international#/#national#

Provide#information#and#advice#to#the#product#

user#/#patient#

Report#product#use#/#consumption#

Dispense#or#provide#commodities#to#patients#/#

users#

1.#Domain*wise#Competency#Scores#

Product#Selection#

Quanti7ication#

Procurement#

Storage#&#Distribution#

Rational#Use#of#Medicine#

Domain-based Competency Mapping

CURATEDCOURSES

Shortvs.Longcourses

Freevs.Paidcourses

Nationalvs.Internationalcourses

Managementvs.Technicalcourses

Certifiedvs.Non-certifiedcourses

Onlinevs.classroombased

Createyourownlearningplan

HowcanIhelpyou?

Seemoredetails

Organizedby:

• Technicalexpertise

• Languagesspoken

• Nationalorinternational

• Timezone

• Organizations

• Bystarperformance

Dispersedlearning– anytimeanywherelearning

hasalreadybeenusedfortraininginvocationalskills,constructionworkers,marginalizedyouthinlow-incomesettings,ruralareas

BackpackwithbuiltinchargerBatteryoperatedhard-drivewithbuiltinwifirouter

TabletPCswithlearningmaterials

How we work: Solution Design and Deployment Methodology

In-countryneedsassessment

Co-designplatformwithcountry

Developtechnologyplatformandpopulate

withhealthdata

Buildlocalcapacitytomanageandusethe

platform

Troubleshooting,continuedsupport

Step1

Step2

Step3

Step4

Step5

GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

InSummary…

GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

GlobalKnowledge

LocalCapacity

NationalKnowledge&Capacity

For more information, please contact

PaulLalvani,DirectorEmpowerSchoolofHealthpaul.lalvani@empowerschoolofhealth.org+91.99.71.276.111 (India)

AndyBarraclough,DirectorofL&DEmpowerSchoolofHealth

andy.barraclough@empowerschoolofhealth.org

OurKeyAdvisors

Dr. DenisBroun,FormerExecutiveDirectorofUnitaid,Geneva;formerregionaldirectorUNAIDSEurope,formercountrydirectorUNAIDSIndia;currentadvisortoChairmanofCiplaPharmaceuticals

Dr. Ferozuddin Feroz,PublicHealthMinister,GovernmentoftheIslamicRepublicofAfghanistan

Prof. LUKVANWASSENHOVE,Director,INSEADHumanitarianResearchGroup

RayYip,SpecialAdvisortoGatesFoundation;FormerDirector- ChinaProgram,Bill&MelindaGatesFoundation

AshutoshGarg,FormerBoardMemberoftheGAVI,TheVaccineAlliance;FormerManagingDirectorofoneoftheITCgroupcompanies,basedinSingapore

SampleworkrelatedtodevelopmentofDigitalLearningPlatforms

Past work: Empower’s engagement with UN agenciesOnline platform designed, developed, hosted and marketed for UNDP

IntroductionSelection of

pharmaceutical products

QuantificationProcurement

Inventory Management

Quality Assurance

PSM toolsCourse Summary

Assessment Certificate of Completion

Past work: Empower’s engagement with UN agenciesOnline courseware developed for UNDP: User Experience - Course Page

First Response Training for Red Cross AfricaLeveraging Technology & Volunteers to deliver First Response at scale

SimulatedLearningEnvironment

SOS&VolunteerMobilization

ExperienceinrollingoutelementsofBigLearning

Assessmenttools:India,Indonesia,Zambia,Pakistan,PhilippinesLearningandDevelopmentPlatform:25countrieswithUNDPinEnglishFrench,Russian,(Spanishinprogress)MentoringandTA:nearly1,000healthprofessionalsP2Pengagement:inprogresstocreateanecosystemof100,000

4 Part Country Owned and Customized ‘BIG LEARNING’ Solution

• Peer-to-Peer:Theecosystemallowsforpeer-to-peerlearningandprofessionalengagement.Theplatformalsoallowsmanagerstoidentifyhealthprofessionalsbasedontheirgeography,competencyarea,strengthorweaknessandaccordinglytoinform,educateandmobilizethemaspertheneedsofthehealthsystem.

• KnowledgeCentre:arepositoryofcountryspecificknowledgeinthenationallanguage(English,French,Spanish,Russian,Arabic)orregionallanguagesthatprovideslong-terminstitutionalmemory(likea‘wiki-healthforthecountryandprogram)

• LearningandDevelopmentPlatformhelpstomeasuregrowthinHRcapacity,providescourses,topics,websites,podcastsandvideosonspecifictopics;coursesarebothglobalandnationalandmostofthemwillbefreeofcost

• TechnicalAssistancePlatform:todelivercontinuouson-the-jobtechnicalassistanceonanas-neededbasis

4 Part Country Owned and Customized ‘BIG LEARNING’ Solution…continued