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Barbara Weathers, Executive Director
GU Institute
Building Successful Teams
QuestionnaireCauses of poor performance:
CharterExpertiseTrust ConflictDecision-makingCommitmentAccountability
You should trust people by their actions, not their words. Because
a person may have a heart of gold, but then again so does and
egg.
What are ways to build trust?
Effective teams have:• Mutual Goals• Interdependence• Commitment to Synergy• Accountability• Empowerment
Team Design Handout
Team Leadership
Managing internal dynamics – task, members and facilitation of process
Managing external dynamics – organizational environment
Phases of Leadership and Team Development
Phase One:Clear goals – SMART
SpecificMeasurableAttainableResults-basedTime-bound
Phase Two:Team Charter and
selection of members(Belbin Team Roles)
Phase Three:Team Norms –
expectation about appropriate behavior
Reverse Assumption ExerciseBuild a new college, break all the rules except:1. Quality, rigorous content that
capitalizes on critical thinking, problem solving and communication skills
2. End goal of obtaining a GOOD job3. Focus on lifelong learning
Team DysfunctionsFive primary from Patrick Lencioni:Absence of Trust - Emotional Bank Account – CoveyFear of Conflict – ability to debate without angerLack of Commitment – buy-in and a stake in the outcomeAvoidance of Accountability – who is ultimately responsibleInattention to Results – apathy
Stages of Team DevelopmentForming
Storming
Norming
Performing
Thank you
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