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Skills critical to career growth**

Communication 69%

Presentation 57%

Interpersonal 53%

Business Writing 43%

*Separate Research Studies from Harvard University, Stanford Research Institute and The Carnegie Foundation

**2014 IT Skills & Salary Report, Global Knowledge

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Career Success for the IT Professional

©2015 Global Knowledge Training LLC. All rights reserved. www.globalknowledge.ca | 1.800.268.7737 700-IT-PATH-EN-D1513

85% of career success can be attributed to the soft skills you possess.*

Managing Multiple Priorities (1 day, 7 PDUs) 8991 | FR 7881• Learnpracticalmethodsandtechniquestomanagemultipleassignmentsfromdifferentpeople• Identifytoptime-wastersandovercomeprocrastination• Analyzepersonaltimelogstoincreaseefficiency

Communicating for Clarity (1 day, 7 PDUs) 8947 | FR 8936• Createclearandengagingcommunication• Encourageclearcommunicationfromothers• Learnamodeltoguidecommunicationeffectivenessandpracticekeyskillstoenhancetheabilitytocommunicatewithothers

The Power of Influence in the Workplace (1 day, 7 PDUs) 7990 | FR 7745• Understandyourselfandothersthroughdiagnosingpersonalandbusinessneeds,issuesandconcerns• Understandwhatcreatescredibilityandtheimpactithasoninfluence• Learnhowtochoosethemosteffectiveinfluencestyleandhowtocommunicatewithinit• Buildcollaborativenetworks

Assertive Communication (1 day, 7 PDUs) 8941• Expresswhatyouwantandassertyourrightsinaconfidentandeffectivemanner• Preventmisunderstandingsandconflicts• Improvethequalityofyourinteractionswithothers

Fundamental Business Writing (2 days, 14 PDUs) 8993• Learntorecognizegoodwritingandhowitdiffersfromwritingthatisdifficulttounderstand• Improveeffectiveness,readabilityandorganizationinyourownwritingandotherpeoples’writing,througheditingtechniquesthatmost

professionalwritersuse• Updateyourgrammar,punctuationandusage

Report and Proposal Writing (2 days, 14 PDUs) 8986 | FR 8294• Learntoimproveuponplanning,structuringandformattingofreportsandproposals(bothformalandinformal)• Enhanceabilitytowrite,packageandpresentclearandeffectivereports/proposalsthatwinapproval• Analyzeandmeettheneedsofreaderswhileshorteningresearchandpreparationtime

Presentation Skills (2 days, 14 PDUs) 8984 | FR 8795• Learntheskillsandmethodstoimproveuponplanning,structuringanddeliveryofformalandinformalpresentations• Ensureaudiencesatisfactionandachievementofyourpresentationobjectives• Maximizeyourpresentationenergyandenthusiasmwhileminimizinganxiety

Classroom VirtualClassroomeLearning Onsite CourseavailableinFrench

PDUs ProfessionalDevelopmentUnitsthroughPMI:www.pmi.orgProvider#1999

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