Case Study : M&M’s

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Case Study : M&M’s. Maxime Moro Joséphine Robert. A. Core Business and Business Environment. Dolan Framework. A. Core Business and Business Environment. Concrete Example : Valentine’s Day Campaign. A. Core Business and Business Environment. - PowerPoint PPT Presentation

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Case Study : M&M’s

Maxime MoroJoséphine Robert

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A. Core Business and Business Environment

o Dolan Framework

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A. Core Business and Business Environment

o Concrete Example : Valentine’s Day Campaign

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A. Core Business and Business Environment

o Concrete Example : Valentine’s Day Campaign

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A. Core Business and Business Environment

o Concrete Example : Valentine’s Day Campaign

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Global marketing

o Commercials around women, loveo For young people, easy to influenceo Using celibrities o NASCARo Super Bowl

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B. E-commerce objectives and challenges

o E-commerce objective and challenge:o Transparency (age, politics, nutrition) o ‘‘This is a marketing site’’o Gameso Characters

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B. E-commerce objectives and challenges

o Mars marketing codeoWant people to trust themo Annual studieso International Food and Beverage Alliance (IFBA)o Real-life scenarioo Training courses o Environment featureso Using social media

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B. E-commerce objectives and challenges

o In 2002 campaign for a new color of M&Mso 336 000 connexions in one week-endo Purple has won ‘‘purple cow’’

o Now, customize your m&ms

o Intensive connection to people

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B. E-commerce objectives and challenges

o 2010 M&Ms Pretzels campaigns in mediao Facebook :

o Facebook campaign began one month before product launcho All demographics and income levels targetedo First 40,000 users to become a fan of M&M’s USA received a free

sampleo Samples shipped within 48 hours of enrollment

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B. E-commerce objectives and challenges

o Best-selling candy in the world

o Annual sales $1.8 billion

o 42,685 units in January (fall by 12%)

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B. E-commerce objectives and challenges

o Websites: o China: game, party, videos, kids environment, no

ageo USA: banners, celebrities, online shop, ageo Australia: simple, no shop, age, kind of blog

o In each : links to policies, informations

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C. Internet Site Architecture

Let’s go to the US site! www.mms.com

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D.Recommendations

Let’s go to the US site! www.mms.com

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D.Recommendations

o Website architectureo Heavy, hard to loado System to check age not conveniento Not responsive! o Problems with the banner, the headeroMobile site o Internet Explorer

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D.Recommendations

o Online shop

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E. Quizz

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