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ONLINE CHECK IN WEB FLOW
Landing Page
Onboard Expense
Guest Details
Contracts Arrival Appointment Confirmation Xpress Pass Page
Guest Account Dashboard
Onboard Expenses
ONLINE CHECK IN ENTRY POINT
LEGACYLegacy - Guest doesn’t need an account to login
1. From www.celebritycruises.com guest selects ”CHECK IN”
2. Online Check-In page displays
3. User enters Reservation Number, Last Name, Ship, Sail Date to begin Check-in process
Current: The
following languages
are supported:
French, German,
Italian, Finnish,
Danish, Norwegian)
Future: We will support English
ONLINE CHECK IN ENTRY POINT
FUTURE STATE
Future - Guest may choose to check-in using the legacy check-in or the new check-inIf Guests chooses to check-in via the new check-in, Guest needs a guest account to login.
1. From www.celebritycruises.com guest selects ”Sign In”
2. Sign In page displays
ONLINE CHECK IN ENTRY POINT
FUTURE STATE
Once the user signs in, the dashboard will display
From the dashboard, the user may click “Start check in” to begin the check-in process
PERSONAL DETAILSCurrent
Future
Same:• Information is auto
populated from the booking
Removed:• Title• Marital Status: only
collected for Guests between 18 and 20 years old
• Ability to look up your Captain’s Club Number
Captain’s Club Number – if a Captain’s Club number was entered in the Reservation System, it will automatically populate here. If the guest has a Captain’s Club number that is not listed, it can be manually typed into this field and will be validated to ensure the number matches the guest.
PERSONAL DETAILS
Date of Birth – is entered in MM/DD/YYY format and will auto-populate what is entered in the Reservation System a. If the date of birth is for someone under the age of 18, they will get an error stating the following:
If the date of birth is for someone between the ages of 18 and 20, they will get an additional field asking for marital status. If they are married, the message will change to indicate that they need to bring a copy of their marriage certificate.
CONTACT INFORMATIONCurrent
Future
Removed:• Reuse information
saved in MyCelebrity (future enhancement)
URGENT METHOD OF CONTACTCurrent
Future
Removed:• Urgent Method
of Contact
Added:• Name & Phone
of Emergency Contact
INMIGRATION INFORMATIONCurrent
Future
Same
Document type – The dropdown list for Document type is dynamically generated and only shows acceptable documents based ship’s itinerary and the guest’s country of birth, residency, and citizenship. Depending on which document(s) are chosen, the guest will be prompted to provide additional information about their documentation, such as the document number and expiration date.
TRAVEL PLANS/ARRIVAL INFORMATIONCurrent Future
Travel Plans will not be collected
Guests select the time they plan to arrive at the terminal
CRUISE HISTORYFutureCurrent
First to Cruise question only comes up if Guest has not cruised with us before.
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