Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK...

Change Management Strategy Template

2

ChangeManagement:AtaGlance

CHANGEMANAGEMENTFRAMEWORK

EvaluationFramework

pg.29

RiskMitigation

pg.27

Methodologypg.3

Objectivespg.4

Challenges&Opportunities

pg.5

Approachpg.7

Principlespg.8

IntegratedImplementationPlanpg.25

Reinforcementpg.26

Communicationspg.13

Governancepg.9

ChangeReadinessCapacityBuilding

pg.19

TechnicalTrainingpg.22

BlueprintforActionpg.28

3

Methodology

4

CorporateObjectives

ChangeManagementObjectives

Objectives

5

Challenges

6

Opportunities

7

Approach

Principles

8

9

Governance

10

Governance:Overview

11

RecommendedGovernanceModel

Role Responsibilities

16

Governance:Roles&Responsibilities

13

Communications

14

Communications:Overview

15

Communications:ChangeCommunicationModel

16

Communications:Audiences

17

MessagesTheWhy

The What

TheBenefits

Messages aboutChange

Communications:MessagingFramework

Activity Description

18

Thefollowingactivitiesarerecommendedtoensurestrong,openandsustainedcommunication,supportingthechangemanagementobjectives.

Communications:Activities

19

ChangeReadiness CapacityBuilding

20

ChangeReadinessCapacityBuilding:Overview

21

ChangeReadinessCapacityBuildingPlan

Department CapacityBuildingApproach ExecutiveLead

22

TechnicalTraining

23

TechnicalTraining:Overview

24

TechnicalTrainingPlan

Phase TrainingOfferingPhase1 • Introductorysessions(may includetrain-the-trainer)

Phase2 • Video modulesonintranet

Phase3 • Detailedsessionbyfunction

Phase4 • Drop-insessionsforsupport

Phase5 • Supportservice viaemail/phoneline

25

Focus

Audience Activities

IntegratedImplementationPlan

26

Reinforcement

ModellingDesiredOutcomes:

CelebratingSuccess:

WorkingwithResistance:

27

RiskFactor MitigationMeasures

RiskMitigation

28

Activity

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Thefollowingpresentsasummaryofthetop10actionitemsbyrecommendedorderofimplementation,integratingactivitiesrelatedtocommunications,governance,changereadinessandtraining:

BlueprintforAction

29

Process Activity Relationship Result

PerformanceIndicators

EvaluationFramework

MeasurementTools