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Cognitive Supply Chain Advisors
—How AI enabled solutions help IBM's supply professionals do their best work ever
Priyanka DevaGlobal Leader, Supply Chain Transformation, IBMSenior Technical Staff Member
IBM Supply Chain / April, 2018 / © 2018 IBM Corporation
2© 2018 IBM Corporation
Our Supply Chain
Cross Functional / General
Complex Collaboration
Data Issues (distributed, inconsistent, overwhelming)
Shrinking Workforce
Loosing Experience
-> democratized knowledge & experience
Demand & Supply
Customer Demand UncertaintySC Partner Capacities & PerformanceDisruptions / Unplanned EventsIndustry ConstraintsProduct Transitions (Rate & Pace)
-> permanent trade-off decisions
Text or image
3
Trade & Logistics
Track & Trace
Lost & Damage
SC Partner Capacities & Performance
Risk of Incompliance
Complex Trade Partner Invoicing
-> hands off - eyes on
Manufacturing /
Engineering
Product/Solution Complexity
Shorter Product Cycles
Highest Quality Expectation
Speed Assembly & Quality Control
Missing Installation Data
Unjustified Warranty Claims
-> continuously optimize
Our Challenges
© 2018 IBM Corporation
Globally Integrated Enterprise
Transparent Supply Chain
SmartSupply Chain
Streamlined Global processes
Information sharing
Harmonization
Supply Chain Transparancy
Advanced Analytics
Mobile Access
Cognitive / Learning
Trusted Transactions
Data Driven /Digitally Executed
Our Transformation© 2018 IBM Corporation
5
1 Discover
& Alert
2 Analyze &
Understand
3 Interact &
Resolve
4 Learn &
Predict
© 2018 IBM Corporation
Assist & Augment Supply Chain Professionals
ResolutionRoom
Operation Center
Watson Advisor
Parts Quality Advisor
Test Advisor
© 2018 IBM Corporation
7
Alert
Predict, Discover
© 2018 IBM Corporation
Watson Customer Engagement
Reason, Resolve & Learn© 2018 IBM Corporation
© 2018 IBM Corporation
LIVE DEMO
12© 2018 IBM Corporation
WATSON QUALITY ADVISOR
© 2018 IBM Corporation
15© 2016 IBM Corporation
We teach Watson Supply Chain.
Test Operation Demand Planning Supply Order Mgmt Quality
© 2018 IBM Corporation
© 2018 IBM Corporation
Relevant Information / Decision Support
Top Subject Matter Experts
Cognitive Supply Chain
17
© 2018 IBM Corporation
Supply Chain Advisor – Domain Corpus
Supply Chain- general -
Industry
Company
accelerated by
supplier & supply
chain SMEs
World Knowledge- relevant for Supply Chains
(e.g. Weather, News, ) -
accelerated by IBM
and ecosystem
partners
accelerated
through IBM
Teaching
Methods
© 2018 IBM Corporation
Cognitive Butler Cognitive Moderator Cognitive Advisor
Cognitive Supply Chain - Roadmap
take minutes
locate, suggest, and invite available experts
Identify similar scenarios
Provide relevant informationRun cognitive
playbooks
Dynamic, personalized,
real-time Supply Chain
Expert on hand
© 2018 IBM Corporation
Provide Options
months3 6 9 12
20
Basic Copyright Notice & Disclaimer
©2018 This presentation is copyright protected. All rights reserved. You may download or print out a hard copy for your private or internal use. You are not permitted to create any modifications or derivatives of this presentation without the prior written permission of the copyright owner.
This presentation is for information purposes only and contains non-binding indications. Any opinions or views expressed are of the author and do not necessarily represent those of Swiss Re. Swiss Re makes no warranties or representations as to the accuracy, comprehensiveness, timeliness or suitability of this presentation for a particular purpose. Anyone shall at its own risk interpret and employ this presentation without relying on it in isolation. In no event will Swiss Re be liable for any loss or damages of any kind, including any direct, indirect or consequential damages, arising out of or in connection with the use of this presentation.
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