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Welcoming our three newest Ambassador clubsTELUS Community Ambassadors are passionate about giving back and they provide a vital connection
to the communities where we live, work and serve. Expanding our national footprint with clubs from
Victoria to Atlantic Canada, our Ambassadors are now 3,000 members strong. And, we are pleased
that with the launch of three new clubs this year, our ability to make a difference in communities across
Canada will be even greater.
Atlantic CanadaFormed in March, the Atlantic Canada Ambassadors Club is focused on building a strong foundation
by assembling its volunteer base and generating excitement around generating excitement around our
give where we live philosophy. Our new Ambassadors are eager to make meaningful connections with
local organizations and help those in need. Club Executive: Jaye Lisson, president; Melanie Collins,
vice-president; Julie Senior, treasurer; Kelli Giannou and Jacqui Dupont, fundraising coordinator; Natalie
Young, communications; Miranda Ahern, volunteer coordinator; and Michelle Madley, secretary.
Southern AlbertaThe newly formed Southern Alberta Community Ambassadors
Club celebrated its March launch in Medicine Hat with an open
house, where 14 new members were recruited. With a variety of
meaningful volunteer and fundraising activities already completed,
the club anticipates a successful first year of giving back. Club
Executive: Sandy Hart, president; Rick Brown, vice-president;
Kim Piea, secretary/treasurer; Kathy Kopperud, communications;
Brenda Ramsdale, fundraising coordinator; Ingrid Koch, volunteer
coordinator; and Tyler Ulmer, social coordinator.
Québec City Launched in January, our Québec City Community
Ambassadors’ first year as an official club is off to a great
start, with 44 members and a variety of successful activities
and initiatives already completed. The club has several more
exciting activities arranged for the fall and plans are in place to
increase community outreach and recruitment. Club Executive:
Jo-Ann Bourque, president; Yohan Gasse, vice-president;
Brigitte Giguère, secretary; Émilie Champagne, treasurer;
Martine Perreault, communications; Joan Morin, fundraising
coordinator; Serge Gingras, volunteer coordinator; and
Sébastien Vachon, social coordinator.
If you’d like to join one of our newest TELUS Community
Ambassadors Clubs, or one of our other 23 other clubs across
Canada, please email teluscommunityambassadors@telus.com.
community cornerI s s u e t w e n t y - f o u r — A u t u m n 2 0 1 3
T H E N E W S L E T T E R F O R T E L U S R E T I R E E S A N D T E A M M E M B E R S
community ambassadors
TELUS Day of Giving 2013 a resounding success
On Saturday, May 25, 2013, we came
together to make our biggest impact
ever through TELUS Day of Giving. Our
eighth annual national day of service had
more active participation than ever before,
with more than 14,000 team members,
retirees, Community Ambassadors and
their families and friends working side by
side across Canada on more than 500
projects. Once again, the TELUS family
made a meaningful difference for great
organizations in our communities.
Here’s how we helped:
■■ 5,309 bags of waste collected
■■ 31,891 meals prepared or served
■■ 213,945 pounds of food sorted at
food banks
■■ 9,171 trees and plants planted
■■ 10,500 Kits for Kids assembled
■■ 1,625 Comfort Kits created for the
homeless and displaced
■■ 230,463 breast cancer ribbons tied
■■ 70.5 cans of paint used
Atlantic Canada Community Ambassadors cleaned up local parks and beaches as part of TELUS Day of Giving.
Québec City Community Ambassadors Executive. From left to right: Joan Morin, Émilie Champagne, Sébastien Vachon, Brigitte Giguère, Serge Gingras, Jo‑Ann Bourque, Yohan Gasse and Martine Perreault.
Southern Alberta Community Ambassadors Executive. From left to right: Brenda Ramsdale, Kathy Kopperud, Ingrid Koch, Sandy Hart, Rick Brown, Corinne Dickie and Fred Weinheimer. (Missing from photo: Tyler Ulmer)
TELUS in our communities p2
TELUS talk p3
Club updates p4–13
Lotteries p14
In memoriam p14
Calendar of events p15
Key contacts p15
Features
Page 2 Community Corner – TELUS Community Ambassadors
TELUS in our communities
Recognizing your efforts to give back:
Dollars for Doers and Team TELUS Charitable Giving
Our Dollars for Doers and Team TELUS
Charitable Giving programs underpin our give
where we live philosophy. And, TELUS is proud
to support your efforts to help make a positive
difference in your community.
Dollars for DoersPlease remember to track your volunteer hours
and let TELUS reward you and your favourite
charity for the good you do in your community
through our Dollars for Doers program.
Once you record 50 volunteer hours in a year,
TELUS will donate $200 to the eligible Canadian
registered charity or local non-profit sports
organization of your choice. As a retiree, if you
record more than 200 hours, TELUS will donate
$400 to your charity.
To register your hours, log into the Team
TELUS Cares registration website at
telus. com/ community/register, choose Dollars
for Doers and input your volunteer hours.
Please record your total 2013 volunteer hours
and claim your grant by December 31, at
midnight (eastern). This is a firm deadline and
on January 1, 2013, your volunteer hours will
automatically be reset to zero.
If you require a paper copy of the Dollars for Doers
form please email teamteluscares@ telus. com
or call 1-855-697-8183. Please note, the deadline
for submitting paper forms for Dollars for Doers is
November 15.
Congratulations to the 80 per cent of retirees who
successfully entered their Dollars for Doers hours
online in 2012.
Team TELUS Charitable GivingThrough our Team TELUS Charitable Giving
program, TELUS matches team member and
retiree monetary donations to eligible Canadian
charities, up to a maximum of $2,500 per year
per individual. Even the smallest pledge makes a
difference for your favourite charities.
To make your donation for 2013, please register
at telus.com/community/register. Deadline:
October 25.
If you need help registering your Dollars for Doers
hours or Team TELUS Charitable Giving donation
online, please contact teamteluscares@ telus. com
or call 1-855-697-8183.
Team TELUS Charitable Giving forms have been
mailed to you. If you did not receive them, or need
a new copy, please email teamteluscares@ telus.
com or call 1-855-697-8183.
Supporting our communities:
Lending a hand for Alberta flood reliefOn June 20, heavy rain drenched southern
Alberta resulting in severe flooding in
many areas in and around Calgary. More
than 100,000 Albertans, including TELUS
customers and team members were
evacuated from their homes.
Committed to our give where we live
philosophy, many members of our TELUS
team stepped up to support relief efforts for
one of Canada’s worst natural disasters.
The Customer Solutions Delivery team
worked around the clock across southern
Alberta to maintain service for our customers,
equipment and buildings.
Always quick to lend a hand, our TELUS
Community Ambassadors mobilized to
assemble and distribute 1,200 Comfort Kits
to families staying in community centres as a
result of flooding or evacuation orders.
Here are some of the many other things our
TELUS family did to help our neighbours in
the flood ravaged regions:
■■ Provided blankets and mobile phone
chargers in Calgary, Okotoks, High River
and Medicine Hat;
■■ Facilitated a text-to-donate campaign for
the Canadian Red Cross;
■■ Teamed up with the Calgary Food
Bank to launch the TELUS Calgary
Food Drive for Flood Relief, an in-store
food collection campaign to help stock
empty shelves;
■■ Enabled team members looking for ways
to contribute to flood relief efforts to use
their Bravo points for contribution;
■■ Encouraged team members across
the country to donate blood during
this increased time of need in
southern Alberta;
■■ Provided counselling support to team
members affected by the floods;
■■ Offered free phone calls through TELUS
payphones in affected areas; and
■■ Ensured customers in affected areas
were not charged for local and long
distance calling or text messaging
beyond their regular plans for the
duration of the emergency.
In addition to our immediate response, our
CEO, Darren Entwistle, announced our
funding of a series of important Alberta flood
recovery projects that will have a lasting and
meaningful impact for those hit hardest by
the flooding. These projects include:
■■ Providing camping gear for the
High River Scouts, so more than 50
youth, who lost their equipment in
the flood, could attend the Canadian
Scout Jamboree this year in
Sylvan Lake, Alberta;
■■ Ensuring the Bridgeland Crisis Nursery
was able to open their doors to families
requiring childcare while coping with the
aftermath of the devastating flood; and
■■ Helping Inn from the Cold provide
temporary housing, food and clothing for
families displaced from their homes.
As part of our company’s contribution,
TELUS also provided a further $250,000
to local flood recovery efforts through
our TELUS Calgary Community Board
and TELUS Community Action Teams in
Alberta, bringing our total contribution in the
immediate aftermath to $2 million.
Thank you to our many team members and
retirees who exemplified spirited teamwork
and responded so quickly to support our
fellow team members, our customers and our
communities throughout southern Alberta.
We embrace change and initiate opportunity
Page 3TELUS Community Ambassadors – Community Corner
TELUS talk
Celebrating excellence:
Six more TELUS Community Ambassadors become Legends
The TELUS Legend Award recognizes inspiring
current and former team members, with 20
or more years of service, who have played an
integral role in building our TELUS legacy. The
award is a celebration of a lifetime of contribution
and the highest recognition possible at TELUS.
Considering their dedication to our communities,
it isn’t a surprise that so many TELUS Legends
are also Community Ambassadors.
During the first half of 2013, six more Community
Ambassadors were added to the prestigious list
of TELUS Legends:
■■ Donna Abram, Fraser Valley
■■ Pat Bauer, Kamloops
■■ Butch Foster, Edmonton
■■ Ingrid Koch, Southern Alberta
■■ Dona Miller, Okanagan
■■ John Vandenborn, Edmonton
“TELUS Legends are highly regarded for their
contributions to building our company’s legacy
and shaping our growth strategy and brand
promise — the future is friendly — for the benefit
of our customers, communities, team members
and shareholders,” says TELUS CEO Darren
Entwistle.
In recognition of their contributions, each of these
deserving Community Ambassadors will receive:
■■ A congratulatory letter and gift for themselves
and their family
■■ A framed certificate, a professional
photo memento and an exclusive
commemorative coin
■■ A $500 donation on their behalf to a
local charity
■■ Entrance into a virtual and physical
TELUS Legends Gallery hall of fame
To view all of this year’s TELUS Legends,
please visit: about.telus.com/community/
english/about_us/company_overview/
telus_awards/ legends.
For more information on the Legends
Award or to nominate an active or retired
team member, please email
teluscommunityambassadors@telus.com.
Congratulations to all our newest Community
Ambassador TELUS Legends award recipients!
Stepping up for a cure:
TELUS Walk to Cure DiabetesEvery step counts in our efforts to improve
the health of thousands of Canadians. That’s
why TELUS is proud to be the title sponsor of
the Juvenile Diabetes Research Foundation’s
(JDRF) flagship fundraising event.
This year, more than 4,000 team members,
retirees, friends and family participated in the
TELUS Walk to Cure Diabetes held in more
than 70 Canadian communities. Together, we
raised more than $500,000 to support those
living with diabetes.
The walk has special meaning for Michael
Dittrich, a TELUS team member in Burnaby.
Michael has two sons with type 1 diabetes,
something quite rare.
He says that, when he and his family learned
about the JDRF community, they suddenly
felt not so alone. They discovered the
progress that has already been made in
battling diabetes and the very real possibility
that it is curable.
Participating in the TELUS Walk to Cure
Diabetes is how Michael and his family give
where they live. Although Michael sometimes
feels helpless that he can’t do more to alleviate
his sons’ illness, the TELUS Walk makes him
feel he’s contributing directly to the fight.
“When we get to walk day and we’re
surrounded by thousands of supporters and
members of the TELUS family it’s a fantastic
feeling,” says Michael.
“It’s a feeling where we understand this is a
day for our children, and the hundreds of
thousands of others impacted by the disease,
and where we realize that we are all united in
a cause, and that’s to find a cure.”
Since 2000, TELUS, our team members and
retirees have donated more than $7 million
to fund research that will help find a cure for
type 1 diabetes.
TELUS two-for-one stock split completed
On April 16, TELUS completed the two-for-one
stock split of our company’s common shares.
Each TELUS shareholder of record as of April
15, 2013, received one additional share for
each share owned. The newly issued common
shares began trading on the Toronto Stock
Exchange and New York Stock Exchange at
the start of business on April 17.
“TELUS’ stock split builds upon a number
of shareholder friendly initiatives we have
undertaken in recent years, including our
exchange of non-voting shares for voting
shares to create a single share class and our
three-year, 10 per cent per annum dividend
growth model. By enhancing the liquidity and
affordability of our shares for investors, we
are striving to create value for the millions
of Canadians who own TELUS shares as
retail investors or through their mutual or
retirement funds,” said Darren Entwistle,
TELUS president and CEO.
TELUS shareholders, with or without a
physical share certificate, did not need to
take any action, as the company moved to
a simple Direct Registration System (DRS).
TELUS’ transfer agent, Computershare, sent
registered common shareholders a DRS
advice form, which represents the additional
number of common shares they received
as a result of the stock split. This allowed
shareholders to hold their additional common
shares in a “book entry” form without having
a physical share certificate issued.
Similarly, no action was required by those
who hold shares through the TELUS
employee share plan or hold restricted
stock units, performance stock units and/
or options. Share balances and prices in
these employee plan accounts have been
automatically adjusted.
Page 4 Community Corner – TELUS Community Ambassadors
Atlantic Canada
TELUS Day of Giving was a huge success for our
Community Ambassadors club volunteers as well as
their families and friends in Atlantic Canada. Across
the three provinces we support, we participated
in more than 10 separate events, including:
■■ work in our local SPCAs;
■■ ribbon-making for breast cancer awareness;
■■ local park and beach clean-ups;
■■ two major telethons at the IWK and Janeway
Hospitals; and
■■ gardening at the Canadian National Institute
for the Blind in St. John’s, Newfoundland.
Feedback from participants and organizations alike
was tremendous — everyone felt very fortunate
to have the opportunity to lend a helping hand.
Upcoming events for our club include: the
Sunsplash Paddle in Paradise in St. John’s,
Newfoundland — a dragon boat race with all
proceeds supporting breast cancer awareness
and research — where our local volunteers
are looking forward to fundraising and getting
involved to make a difference!
Autumn brings us a new adventure as we
work to help support our Headstart Program in
Moncton, New Brunswick — we are coordinating
a fun weekend of events, including a BBQ and
collecting donations to help support their Coats
for Kids program.
Barrie
The Barrie Community Ambassadors started off
spring with a book sale to help local kids with
learning disabilities. Team members donated
and bought used books, raising funds for the
Learning Disabilities Association of Ontario,
Simcoe County. The book sale is running year
round and has raised close to $250 so far.
The club joined the fight against cancer and
sold bunches of daffodils to raise money for the
Canadian Cancer society. Tammy Deschambault
led the event, which raised $520!
Barrie’s male team members dressed in drag for
a great cause! People donated cash to see Steve
Hicks and Lou Vallier walk around the office in
ball gowns, makeup and wigs. It was a fun event
that generated lots of laughs and $500 for the
Grocery Assistance Program.
The club also took part in Prom Blitz. Close to
forty gently used prom dresses, as well as shoes
and accessories, were donated to less fortunate
girls so they could look beautiful at prom.
Bake for the Cure was a big hit! The event
featured a bake sale of pink-decorated treats
and a raffle of cool prizes, including a Samsung
smartphone. Over $1,700 was raised for breast
cancer research.
Club executive member Carley Brandon hosted a
garage sale for Habitat for Humanity. She raised
$300 to support building projects in Orillia and
Lake Country.
Barrie team members raised money for Youth
Haven shelter with a dodgeball tournament! Over
$2,000 was raised to support the shelter, which
houses homeless teens and youth.
The club is pleased to announce that Ryan
Patterson and Matthew Sturrock are joining the
executive team for a one-year developmental
opportunity. Ryan and Matthew bring an
impressive history of volunteerism in the Barrie
community. Welcome, Ryan and Matt!
Calgary
Calgary Community Ambassadors have been
busy over the past months volunteering at
various events and working on special projects.
On April 8 and 9, two members of our
Ambassadors Executive attended a two-day
convention in Toronto. The meetings were
well organized and informative, and both
came back with new ideas and information.
Community Ambassadors club updates
Atlantic Canada Community Ambassadors spent TELUS Day of Giving gardening at the Canadian National Institute for the Blind in St. John’s, Newfoundland.
Barrie Community Ambassadors taking part in the Heart & Stroke Foundation’s Big Bike ride.
Calgary Community Ambassadors assembled more than 1,000 Kits for Kids for local disadvantaged children.
The Volunteer of the Year award was given to
Shirley Williams. Congratulations!
This year, we made and distributed 120 Easter
baskets to transitional homes and the Kerby
Senior Abuse Centre.
We are very proud of our Sensory Apron
project, which we began in 2010. To date we
have made more than 430 aprons, which are
distributed to Alzheimer’s patients in Calgary and
surrounding areas.
On May 10, five members volunteered at the
registration desk for the Annual Mother’s Day Run.
As part of TELUS Day of Giving, 28 Ambassadors
filled 1,020 Kits for Kids. These were distributed
to school boards in Calgary, Airdrie, Strathmore,
High River and Medicine Hat.
The TELUS Walk to Cure Diabetes was held
June 9 — it was a perfect weather day for the
volunteers and walkers in beautiful Stanley Park.
On June 11, 12 volunteers helped prepare
and serve 567 meals at the Mustard Seed.
On June 21, Calgary experienced severe
flooding in many areas of the city, which
caused homes to be evacuated and left
many roads destroyed. Several Calgary
Ambassadors quickly assembled 100
Comfort Kits for distribution to those in
need. Ambassadors from Vancouver and
Edmonton also provided Comfort Kits and
many team members ventured out to the
flooded areas to help the flood victims. June
2013 is a month we will certainly never
forget!
When you volunteer it means you give
yourself without any regression, without
condition, but with full devotion.
Page 5TELUS Community Ambassadors – Community Corner
Edmonton
It has been a busy year for the Edmonton
Community Ambassadors. We have been busy
with the usual projects — Heart and Lung
Pillows, Computers for Schools, woodworking
shop and the Partners with their knitting and
Afghan making.
The woodworking shop built large wooden
games for the Crystal Kids fundraiser and a
wishing well for Ronald McDonald House.
For TELUS Day of Giving, the Edmonton group
tied pink ribbons for the Canadian Cancer
Society and helped with the registrations for the
TELUS Walk to Cure Diabetes.
The biggest challenge we faced recently was
the major flooding in Alberta. First, when Fort
McMurray experienced flooding, the Edmonton
Ambassadors bought, sorted, packed and
shipped Comfort Kits within 24 hours. Then,
Calgary and southern Alberta were hit with the
worst flooding in the history of the province.
Again, the Edmonton group rallied and packed
Comfort Kits, which were sent south to help with
the large number of affected families. We would
like to thank the Vancouver TELUS Community
Ambassadors for assisting with Comfort Kits for
the flood victims.
This fall we will be busy with various ongoing
projects, such as the Zebra Society, Salvation
Army, Basically Babies, Bissell Centre, and
the annual TELUS Retirees Golf Tournament,
which raises much-needed items for the
local food bank. The Edmonton Community
Ambassadors will once again purchase books
for schools in the Edmonton area, as well as
reading and delivering the books during Raise a
Reader Week.
Community Ambassadors club updates
Edmonton Community Ambassadors Lanny Graham and Kevyn McGregor with three Shriners clowns at the TELUS Walk to Cure Diabetes in Edmonton.
Fraser Valley
Fraser Valley Community Ambassadors have had a
very busy year so far. Activities undertaken include:
■■ The Living with Low Vision Forum sponsored
by the New Westminster Lions Club: a guest
speaker discussed etiquette for the sighted
around the low vision/blind;
■■ Serving seniors at Food & Friends:
sponsored by Langley Meals on Wheels
twice a month;
■■ Working at Canadian Food for Children weekly;
■■ Fundraisers for Eagle Ridge Hospital
Foundation: including ‘Wheels to Heal’ and a
golf tournament with Ball Drop;
■■ Canuck Place golf tournament fundraiser;
■■ ‘Night Shift’ golf tournament: fundraiser for
feeding the homeless 365 days in the year;
■■ TELUS Day of Giving at Royal Kwantlen Park:
clean up, washing, scraping and painting;
■■ TELUS Walk to Cure Diabetes in Abbotsford
and a golf tournament at Northview Golf &
Country Club;
■■ Muscular Dystrophy Walk in
Bear Creek Park, Surrey; and
■■ On-going book sales, food bank donations,
knitting (preemie toques, finger puppets and
blankets), along with sewing cancer hats,
and local area community volunteering.
Our book sale is held once a month at the Brian
Canfield Centre on the 6 floor. If you would
like to donate books, please contact Marion at
604-594-8205 for pick-up, or drop off at the
Brian Canfield Centre 6 floor lounge.
We are always looking for yarn and fabric. To
donate your leftover supplies, call Linda at
604-461-9892. Thanks to those who have
already donated.
The Fraser Valley Club meets on the fourth
Tuesday of the month at the Centennial Centre in
New Westminster near the Canada Games Pool.
You are welcome to join us and meet new and
old friends.
Fraser Valley Community Ambassadors, TELUS team members, family and friends volunteered to clean up Royal Kwantlen Park as part of TELUS Day of Giving 2013.
Page 6 Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
We have a passion for growth
Upper Island Community Ambassadors assembled 240 Kits for Kids for schools in Campbell River, Courtenay and Parksville as part of TELUS Day of Giving.
Central Island Community Ambassadors assembled and delivered 240 Kits for Kids for local disadvantaged kids.
South Island Community Ambassador Roland Davies serving beef dip as part of TELUS Day of Giving at the Luxton Fair in support of Royal Canadian Legion #91.
Upper Island
The Upper Island Community Ambassadors have
had a busy and productive spring.
■■ We met for our annual spring luncheon in
Courtenay on June 3.
■■ Our TELUS Day of Giving was spent filling
240 Kits for Kids. These were given to
schools in Campbell River, Courtenay
and Parksville.
■■ We have been busy making various
care items.
■■ Our Ambassadors stuffed and sent more
than 300 Heart Pillows to people recovering
from surgery in Vancouver.
■■ Our knitters made blankets and sweaters for
our baby bag program. We delivered these
bags to the Campbell River hospital and the
St. Joseph hospital in Comox.
Our Christmas luncheon will be held at the Filberg
Centre in Courtenay on December 15.
We hope to see all Ambassadors attend and
renew friendships.
Central Island
During the first half of this year, our Central Island
Community Ambassadors were busy giving back.
More than 200 baby and children’s hats were
knitted by a couple of very busy volunteers. Many of
these were included in the 35 baby bags distributed
to the maternity ward of the Port Alberni Hospital.
The rest of the hats are destined for Nanaimo’s
Haven House and various elementary schools in the
area and will be given out this fall.
For TELUS Day of Giving, a group of volunteers
worked as lane timers and officials at the Riptides
Sprint Challenge swim meet held over the
weekend of May 25. We also sponsored, served
dinner and gave out 200 Comfort Kits at our local
Salvation Army kitchen. A fun time was had by all
who volunteered!
With money raised from the sale of an old piece
of equipment, we were able to purchase two
special round dining tables for the Salvation Army.
More than 200 Kits for Kids crammed with school
supplies were given out in our area:
■■ 100 backpacks to Port Alberni schools
■■ 90 backpacks to Georgia View and 40
backpacks to Bayview schools in Nanaimo
Our Christmas lunch will be held on Thursday,
December 5 at the newly rebuilt Nanaimo Golf
and Country Club. Please see the events section
for details.
South Island
The South Island Community Ambassadors
club volunteers have been very busy these past
few months.
This year we are fundraising to help Santas
Anonymous in conjunction with the Victoria
HarbourCats baseball team.
In February, we distributed Comfort Kits at the
Central Baptist Church.
This past spring, we volunteered at numerous
events and organizations, including: Pink in the
Rink, TELUS Walk to Cure Diabetes, TELUS Day
of Giving, Broadmead Lodge Golf Tournament,
Oak Bay Marathon, Lakehill Softball, Victoria
HarbourCats and Women in Need.
We continue to support Victoria General
Hospital’s maternity ward by making baby bags
and filling them with necessities, as well as
making handcrafted blankets, sweaters and hats.
In May, a few volunteers helped the Royal
Canadian Legion #91 with their chip wagon at the
Luxton Fair — reports were it was a lot of fun!
We also held a summer social in July, which
everyone always looks forward to.
Montreal
The Montreal Community Ambassadors
club supports many diverse community
organizations in the Montreal area such as
Le Phare Enfants et Familles, La Fondation
du Dr Julien and Lakeshore Hospital.
Montreal Community Ambassador volunteering at Le Phare Enfants et Familles as part of TELUS Day of Giving. From left to right: Luc Barrette, Denis Gauthier and Carlos Carreira.
Page 7TELUS Community Ambassadors – Community Corner
Kamloops
The Kamloops Community Ambassadors Club
executive and volunteer members would like to
congratulate Butch Dixon, our 2012 Volunteer
Award recipient. Butch was recognized for her
help with the sewing committee, book sales and
organizing our yearly Christmas dinner and dance.
Beyond helping out at the organizations the
Ambassadors support throughout the year, Butch
also volunteers at the Mount Paul United Church
soup kitchen.
Congratulations also go to Pat Bauer for being
recognized for her volunteer contributions and
community participation. Pat received a 2013
TELUS Legends Award. The award recognizes
the outstanding efforts of our Ambassadors for
their years of achievement in exemplifying the
TELUS values.
This year, we donated 360 Kits for Kids filled
with supplies to our local schools and we raised
$1,078.05 at our book sales. Thanks to all who
donated books to this worthy event. We were also
able to purchase mats for seniors at the YMCA/
YWCA. So far this year, the sewing club has
made 480 Heart Pillows for St. Paul Hospital as
well as lap blankets for our seniors. We continue
Community Ambassadors club updates
Kamloops Community Ambassadors volunteered at the North Thompson Heritage Fair. From left to right: June Wayslow, Bob Hill, Jennifer Ebenstiner, Janet Ellison, Carol Hanson and Jolana Tamajka.
to support Interior Heath with Baby Bags and
homemade items for mothers at-risk. Our major
project for TELUS Day of Giving was providing
and planting flowers and plants at the Kamloops
Hospice. The gardens help provide a tranquil place
in difficult times. The Ambassadors volunteered
more than 200 hours at TELUS Day of Giving.
We distributed $45,410.96 from the Team TELUS
Charitable Giving campaign to eight local charities.
Our sewing club meets once a month on the first
Tuesday of every month at the TELUS building on
St. Paul Street. Everyone is welcome.
Any newsworthy items can be forwarded to
Al Yelland at 250-374-5478.
For information on volunteer opportunities
please contact Karen Lefebvre 250-579-9574 or
Maureen Houchen 250-376-1935.
Prince George Community Ambassadors held a barbeque to celebrate the many volunteers who participated in TELUS Day of Giving.
Prince George
TELUS Day of Giving was widely successful
in Prince George where many Community
Ambassadors took part in activities including
caring for the community by serving
breakfast at St. Vincent de Paul’s, cleaning
up a Prince George roadway, helping out and
cleaning at the SPCA, spring cleaning at the
Elder Citizens Recreation Centre and even
travelling to Quesnel to help out planting in
their community garden.
Of course, we helped out with the always
popular Kits for Kids, and afterwards the
group enjoyed a hamburger and hot dog
barbeque as they relaxed with coworkers,
families and friends.
Page 8 Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
Ottawa
Many of the Ottawa Executive were very happy to participate in the convention
in Toronto in April where our corporate secretary, Gail Strickland, received the
Volunteer of the Year award at the gala. We were also very pleased when our
president, Terry Wright, was honoured with the Legends of the Year award.
Both Gail and Terry have contributed many hours of their time and energy to
their communities and it was an honour to congratulate them on their well-
deserved efforts.
There have been many volunteer opportunities in 2013 for the Ottawa
Community Ambassadors. In April, we helped at an Ottawa Mission lunch.
In May, we participated at the Youville Centre’s TELUS Day of Giving (TDOG)
painting event. And, in June, there were several events, including:
■■ Another TDOG event where we filled Kits for Kids with school supplies
and Comfort Kits with toiletries;
■■ Sorting shoes for Soles for Souls; and
■■ We also volunteered with Project Sandcastle, Wheels for Wellness
for the Carleton Queensway Carleton Hospital, Starlight Children’s
Foundations Canada, Christie Lake Kids (for children with cancer) and
the Children’s Hospital of Eastern Ontario annual telethon.
This fall, the Ottawa Ambassadors plan to hold a fundraising event and will
participate in “Take a Vet to Dinner” in November — as well as hold our
Annual General Meeting.
Ottawa Community Ambassadors serving lunch at the Ottawa Mission. East Kootenay Community Ambassadors volunteered at the Cranbrook Children’s Festival on May 11.
East Kootenay
The East Kootenay Community Ambassadors had a very busy first part of
the year.
The week following the TELUS Community Ambassadors Convention
in Toronto, eight of us attended the Volunteer Kootenay Gala at
St. Eugene Resort.
In April, we hosted a volunteer luncheon at our office for volunteer week
and presented our Volunteer of the Year, Ed Thouret, with his award. And,
we hosted our annual Spring Garage Sale, which was very successful.
On May 11, we helped out at the Cranbrook Children’s Festival with several
volunteers out lending a hand.
On June 15, we participated in the Sam Steele Parade and held a
Christmas in June sale at our office. Finally, we held our annual Lawn Dart
Tournament and BBQ on June 23 with a good time being had by all.
Page 9TELUS Community Ambassadors – Community Corner
Community Ambassadors club updates
Okanagan
For this issue, the Okanagan Community Ambassadors would like to
share an email from one of the many agencies we support. We keep busy
with many meaningful projects and this has been a favourite for more
than 10 years!
From Tory Braun, Wild Festival:
“I just wanted to write you and let you know how wonderful your
volunteers were at the Wild Festival. I was so impressed at how hard
working your ambassadors were and their energy and enthusiasm with
the children was contagious!
“I had feedback from all of the activity leaders saying how great the TELUS
volunteers were, how dedicated they are and how well they worked with
the children. The artist we had this year, Jeannette Angel, was particularly
pleased with the TELUS volunteers at her station. Despite the heat and
physical tasks they did (bending, kneeling) at the art activity, they were
delightful, had wonderful attitudes and really understood and supported
the meaning behind the art projects.
“On a personal note, in all of my volunteer experience, I have never
worked with such a wonderful group. I have made connections with
some of your ambassadors that I know will last well beyond the festival.
Fran Maki in particular was a delight to work with, she organized
everything seamlessly and I really appreciated her knowledge and
expertise throughout this process.
“TELUS has been a wonderful supporter of the Wild Festival. From your
dedicated volunteers, some of them have worked with the festival for
11 years, to the very generous financial support we received, we really
couldn’t make this day happen without TELUS.
“On behalf of the entire Wild Festival team, we wanted to express our
sincerest appreciation for all TELUS has done.”
Okanagan Community Ambassadors volunteering at the Wild Festival. From left to right: Eldeen Tiller, Fran Maki and Doris Trudeau.
As part of TELUS Day of Giving West Kootenay Community Ambassadors and team members filled 270 back packs for West Kootenay and Boundary schools.
West Kootenay
Firstly, the West Kootenay Community Ambassadors would like to
congratulate Marge Witton on her TELUS Legends Award and Harvey Craig
on his Volunteer of the Year Award. Way to go!
Speaking of awards, our group was presented with a Nelson City Police
Award for our Comfort Bear program, which now proudly sits on the wall at
TELUS.
For TELUS Day of Giving, team members and Community Ambassadors
collected 200 pounds of food items for our local food bank, filled 270 Kits for
Kids for West Kootenay and Boundary schools and filled a dozen baby bags
for the Nelson Hospital. We even took time to enjoy a pizza lunch together.
On June 1, we held a gigantic garage sale in the parking lot of the Real
Canadian Wholesale Club, raising $815 for Friends of the Family, which
assists families who must travel to large centers to get medical care for
their children. We also raised $300 to start a bursary for a local high school
graduate.
We delivered six sensory aprons to each of our two senior care facilities for
dementia patients, and some of our Community Ambassadors helped the
Lions Club paint playground equipment at our Lions’ park.
In July, our Community Ambassadors undertook all of the Nelson Meals on
Wheels deliveries and in August we assisted with the MS Society’s Bike Ride.
Page 10 Community Corner – TELUS Community Ambassadors
Red Deer
This spring was undoubtedly one of the busiest to
date for the Red Deer Community Ambassadors
who worked on many initiatives, including:
■■ Preparing lunches at the Red Deer Loaves
& Fishes Society for distribution to schools
throughout Red Deer for underprivileged
students.
■■ Volunteering as the clean-up crew after the
Red Deer Hospice Annual Gala which raised
more than $220,000 for the hospice.
■■ Supporting the opening of the Red Deer
Museum and Art Gallery’s Remarkable
Red Deer exhibit on April 14. This
permanent fixture showcases a variety of
accomplishments in Central Alberta over the
past 100 years, including successes related
to technology and telephone service!
■■ Participating in TELUS Day of Giving
by constructing a new playground
for Mountview Elementary School in
coordination with the City of Red Deer and
the Public School Board.
Community Ambassadors club updates
Red Deer Community Ambassadors, TELUS team members, family and friends helped construct a new playground at Mountview Elementary School as part of TELUS Day of Giving.
We have the courage to innovate
■■ Supporting the Canadian Cancer Society
Relay for Life by fundraising more than
$3,000.
■■ Stepping up during the flooding in Alberta,
TELUS team members and Ambassadors
dedicated themselves 24/7 for three days
to protect TELUS infrastructure from rising
water. In addition, Ambassadors delivered
Comfort Kits to evacuation shelters
throughout Calgary.
■■ Packing over 100 Kits for Kids, back packs
filled with school supplies for less fortunate
kids in our rural community schools.
A special thank you to Blaine Ritchie, our club
treasurer, who took the lead on a wonderful
partnership with residents of the Pines Seniors
Lodge whereby our Ambassadors work with
a “crafty” gang of residents to knit slippers
for Ronald McDonald House, mittens for local
underprivileged community members and baby
bonnets for the neo-natal ICU at the Red Deer
Regional Hospital.
It’s been a busy year so far for our Red Deer
Ambassadors group and we look forward to all
that we can accomplish in the fall.
Québec City
The Québec/Beauce Community Ambassadors’
first year as an official club is off to a good
start with 44 members, several activities
and plans for more community outreach and
recruitment this fall.
The spring convention in Toronto gave
members a chance to meet their national
colleagues and learn how to grow their club.
On May 4, a community organization called
Le Carrefour des Enfants de Saint-Malo in
Québec City held their annual wine and cheese
event under the presidency of one of our
TELUS directors, Pierre-Yves Martel. More than
$17,283 was raised for support services for
children, teenagers and adults in need. This
first year of our participation went far beyond
our greatest expectations.
Our Ambassadors were out in full force
for TELUS Day of Giving. Thirteen of our
volunteers supported Le Carrefour des Enfants
de Saint-Malo with spring cleaning (cleaning
windows and housework), painting walls and
basement clean-up. We even helped assemble
a barbecue!
We also filled and donated 170 backpacks as
part of the Kits for Kids program.
If you have ideas of how our club can make
a difference in our community, please reach
out to our club President Jo-Ann Bourque at
jo‑ann.bourque@telus.com.
Québec City Community Ambassadors spent TELUS Day of Giving spring cleaning at Le Carrefour des Enfants de St‑Malo.
Page 11TELUS Community Ambassadors – Community Corner
Rimouski
This spring, the Rimouski Community
Ambassadors were thrilled to donate $2,750 to
La Débrouille.
“Every year, we partner with a new local charity
so it can benefit from our fundraising activities,”
says Josée Lévesque, president of the Rimouski
Community Ambassadors.
“Last year, we gave $3,300 to L’ACVA-TCC and
La Lueur de l’Espoir. This year, the Rimouski
Ambassadors chose La Débrouille, a shelter for
women and children who are victims of violence.”
Southern Alberta
The new Southern Alberta Community
Ambassadors club kicked things off with an open
house, the TELUS Walk to Cure Diabetes and a
fundraising BBQ this spring.
Medicine Hat boasts more hours of sunshine
than most cities in western Canada, allowing year
round greenhouse operations to grow vegetables,
which add to summer crops. Surplus vegetables
are processed by the local Prairie Gleaners,
creating a dehydrated vegetable mix product
that is shipped internationally as a food aid. The
Southern Alberta Community Ambassadors
found it extremely gratifying to support them with
a day of processing veggies. The Prairie Gleaners
distribute over 2 million meals annually and the
Community Ambassadors are committed to
helping them achieve that goal.
Devastating floods in June brought southern
Alberta to a state of emergency. Everyone was
affected in some way and deeply touched by the
work of volunteers and unnamed heroes. The
food bank was overwhelmed with the numbers
of people in need. In a few days, Community
Ambassadors were in position to help with their
Flood Relief Food Bank Challenge. A Saturday
morning blitz was hosted at two CO-OP
grocery stores, including a fun competition
with bragging rights going to the team with
the largest collection. In just two hours, the
Community Ambassadors collected $1,500 and
43 pounds of food. Amazing! As an added bonus,
we saw increased interest in the Community
Ambassadors program and people wanting to
know how they could get involved.
Community Ambassadors club updates
Southern Alberta Community Ambassador Damien DeGagne, his wife Krystal and “BABY PERSUASION” Kaidan assist in the Flood Relief Food Bank Drive.
Rimouski Community Ambassadors executive club. From left to right: Josée Lévesque, Yves Landry, Lise Dubé, Jean‑Pierre Paradis, Mélanie Deladurantaye, Michel Pineault, Jovette Pelletier and Jacinthe Beaulieu.
As part of TELUS Day of Giving, the Rimouski
Community Ambassadors organized the third
edition of their garage sale and BBQ to raise
funds for La Débrouille. The garage sale had
close to 1,000 visitors and more than $2,000
was donated to the charity.
Moreover, a sale of raffle tickets amongst TELUS
team members raised $729. 371 tickets were
sold and the winner received a Rimouski Océanic
hockey jersey.
We believe in spirited teamwork
Page 12 Community Corner – TELUS Community Ambassadors
Community Ambassadors club updates
Sunshine Coast
TELUS Day of Giving
Sunshine Coast Community Ambassadors
teamed up with volunteers from the Sunshine
Coast Botanical Garden Society for TELUS Day
of Giving in May. We had a great time digging,
weeding and tending the vegetable garden and
the surrounding area.
The Botanical Garden Society donates more than
1,000 pounds of vegetables to the Sunshine
Coast Food Bank each year, so we were thrilled
to be part of making that happen! In addition to
the vegetable garden, the Sunshine Coast
Botanical Garden is a favourite place amongst
locals for leisurely nature walks and picnics.
We’re looking forward to going back for TELUS
Day of Giving next year.
Kits for Kids
In June, we packed 330 Kits for Kids, which were
delivered to schools along the Sunshine Coast
from Langdale all the way to Powell River.
Packing the Kits has become an annual tradition
where the Community Ambassadors work
together with volunteer members of St.
Bartholomew’s Church in Gibsons. The packing
and delivery is all masterfully coordinated by Sheila
Carlson and the kits are gratefully received by the
schools, as shown in the letter below:
Good morning,
Thank you so much for your very generous
donation of backpacks and school supplies for
our students. Our school population has a
varied socio-economic base and the additional
support for families provided through this
project is much needed and much appreciated.
Thanks again.
Deborah Luporini, Principal,
Gibsons Elementary School
Sunshine Coast Community Ambassadors spent TELUS Day of Giving digging, weeding and tending the vegetable garden at the Sunshine Coast Botanical Garden.
Vancouver
Our Ambassadors kept busy throughout the
spring helping various organizations, including:
■■ TELUS Walk to Cure Diabetes
■■ Canadian Cancer Society
■■ Arts Umbrella
■■ Muscular Dystrophy Walk
■■ Heart & Stroke Big Bike
■■ Golf tournaments benefitting: Night
Street Ministries, Canuck Place,
YWCA, Arts Umbrella, Boston Pizza
Foundation and more
The original Ambassadors Dogwood Club
Telephone Pioneers:
This 60-member club in East Vancouver met
every Wednesday where volunteers and
their spouses socialized while crocheting
and knitting crafts to donate to local seniors’
homes and hospitals.
Five years ago, the Dogwood Club merged
with the Vancouver Community Ambassador
Club. Today, they still attend the weekly
Wednesday work/social sessions at the
Brian Canfield Center. Regardless of age,
these members are still actively contributing
as TELUS Community Ambassadors in
their community.
Ruth Gautschi —
mother, grandmother, 80+ years young
On April 24, Burnaby mayor, Derek Corrigan,
presented Ruth with an award for her 30
years of service working with the Citizen
Support Services of Burnaby, which
assists the community with health and
independent living.
Ruth worked at Microtel from 1959 to
1986. From 1986 to 1989 Ruth volunteered
administering hearing tests in schools. Her
next volunteer job at Science World, where
she helped visitors at the information desk,
lasted 22 years. Ruth has volunteered in
the TEE PEE store in the now Brian Canfield
Centre for 20 years, stocking shelves
and as a cashier. Ruth also donates her
time once a week as a buddy shopper for
seniors. When not volunteering Ruth enjoys
line dancing and helping others in any way
she can. Ruth has a great deal of patience
and compassion and the Community
Ambassadors are very fortunate to have her
as one of our members.
The Vancouver Community Ambassadors’ Wednesday knitting group. From left to right: Marg Goodburn, Noella and Bob Stewart, Farida and Anwer Lalani, Shirley Philips, Irene Olm, Cathy McLeod and Marg Austin.
Page 13TELUS Community Ambassadors – Community Corner
Toronto Central
Our Club Executive sends special thanks to our
membership and partners for your overwhelming
support thus far in 2013. So much so, that we
can only list the organizations or activities we
supported through our spirited volunteerism,
fundraising or collection of donated items:
20-Minute Toronto Makeover; Alzheimer Society
Peel; Best Buddies; Bleecker / Wellesley Activity
Network; Campbell’s Labels for Education;
Canadian Film Centre Gala; Canadian Women
in Communications; City of Burlington; Crow’s
Theatre; Daily Bread Food Bank; Dress for
Success and Dress Your Best; Fort York
Food Bank — HOPE Volleyball Tournament;
Harbourfront Community Centre; The Healing
Cycle Foundation; Holland Bloorview Kids
Rehabilitation Hospital Foundation; JDRF and
the TELUS Walk to Cure Diabetes; Junior
Achievement; Mount Sinai Hospital; New Circles;
Ragnar Relay; St. John’s Rehabilitation Hospitals;
Sick Kids Heatwave corporate volleyball
tournament; TELUS Customers First campaign
(internal); TELUS Day of Giving; Team TELUS
Charitable Giving campaign cheque deliveries;
Toronto Pride Day; Wellesley Place; Windfall
Basics Kids’ Club; Yorktown Family Services.
Lastly, our Dress for Success Bay Street Suit
Challenge partnership with GTA Connections —
Women’s Network, and the Toronto East Club
resulted in the TELUS team being recognized as
the large business category winner for collecting
the most gently used business attire and
accessories. Well done, team!
Toronto East
The Toronto East Community Ambassadors
kicked off our spring season by continuing to
advance the give where we live philosophy.
In an effort to raise money for the Malvern Family
Resource Centre and promote the benefits of
volunteerism, our Ambassadors held a TELUS Day
of Giving breakfast. Team members were treated
to breakfast and encouraged to register for TELUS
Day of Giving. We raised awareness and $160 for
the Malvern Family Resource Centre.
All hands were on deck to give our community’s
youth some confidence and comfort. Almost two
dozen volunteers participated in assembling 200
Comfort Kits for Covenant House Toronto. Pam
Bastedo, the organization’s development officer
extended her gratitude: “Please extend huge
thanks on behalf of our kids to the rest of the
team who helped put the Comfort Kits together.
We really appreciate them.”
We continued to foster our relationship with
Tropicana Community Services Organization by
hosting our Annual Youth Outreach movement as
part of TELUS Day of Giving. At-risk children and
their families had a chance to enjoy a variety of
outdoor games and a pizza lunch.
Our club members were responsible for donating
659 of the 912 items raised at the TELUS Dress
for Success Bay Street Suit Challenge 2013.
Together, we helped disadvantaged men and
women in the community find the confidence they
need to succeed in the working world.
Hearts were racing in June for the Heart & Stroke
Big Bike! TELUS team members raised $5,701
dollars for the cause.
We recognized some exceptional members in a
special ceremony. William Malis, Lucinda Easdale,
Denae Nichols, Krystle Faustino, Julia Palatino,
Christine Klare and Vanessa Balzan were
presented with certificates for going the distance
in promoting volunteerism and organizing TELUS
Day of Giving events for the Client Care frontline.
We closed out the month of June with flavor
when we joined the Mosaic group hosting a
potluck luncheon on Canadian Multiculturalism
Day. The successful event, promoting
multicultural unity within the TELUS community,
featured dishes from more than 20 cultures.
We look forward to continuing our give where we
live mission in 2013! Thank you to the Executive
Committee, our volunteers and TELUS.
Toronto East Community Ambassadors assembled 200 Comfort Kits as part of TELUS Day of Giving.
ABOVE: SickKids presented the TELUS team with a certificate for raising $1,450. From left to right: Behesta Salehi, Manija Salehi (TELUS), Joanne Shillinglaw, Andre Hassan (TELUS), Sheri Rose (TELUS), Greg Araujo, and Marisa George.
Community Ambassadors club updates
Page 14 Community Corner – TELUS Community Ambassadors
50/50 retiree lottery winnersAlbertaAugust Karen Chaytors Red Deer $1,906.00 July Janette Pawluk Emdonton $1,882.00 June Denise Marr Lacombe $1,886.00 May Heather Hanson Calgary $1,868.00 April Kenneth Lynkowski Edmonton $1,840.00 March Linda Webb St.Albert $1,818.00 February R.Elaine Jones Calgary $1,804.00
British ColumbiaAugust Rosemary Boyd Vanderhoof $3,027.50 July Ed Newcome Peachland $3,022.00 June Joan McCausland Vancouver $3,017.50 May Pat Ianson Surrey $2,662.50 April Lucilla Chan Vancouver $3,105.00 March Barry Hughes Maple Ridge $3,105.00 February Krishna Sharma Victoria $3,092.50
Team member payday lottery winnersAlbertaAugust 22 Jasmine Kuyten Calgary $4,674.00August 8 Jees Joseph Fort McMurray $4,671.00July 25 Heather Merriam Calgary $4,674.00July 11 Jennifer Letendre Edmonton $4,675.50June 27 Ifesinachi Nwatarali Fort McMurray $4,671.00June 13 Shokrat Hamut Calgary $4,684.50May 30 Ike Triantafyllakis Calgary $4,725.00May 16 Tess Gignac Calgary $4,740.00May 2 Amanda Shutko Calgary $4,761.00April 18 Wahid Nekiar Emdonton $4,755.50April 18 Amanda Shutko Calgary $4,761.00April 4 Karen Kirkwood Edmonton $4,750.50March 21 Ed Machado Calgary $4,716.00March 7 Shaun Adams Edmonton $4,696.50February 21 Tara Sokolowski Edmonton $4,696.50
British ColumbiaAugust 22 Theresa Kwong Burnaby $6,464.50August 8 Randy Giammarino Burnaby $6,465.00July 25 Dave Metzmeier Victoria $6,463.50July 11 Darcy Braun Burnaby $6,477.00June 27 Jared Smith Vancouver $6,468.00June 13 John Herron Victoria $6,478.50May 30 Annie Tai Burnaby $6,475.50May 16 Mark Allesia Kelowna $6,489.00May 2 Fraser Rose Nanaimo $6,480.00April 18 Brad Palmer Surrey $6,474.00April 4 Chris Burton Surrey $6,454.50March 21 Cameron Sawatzky Vancouver $6,420.00March 7 Sean Murphy Richmond $6.447.00February 21 Aleem Kheraj Burnaby $6,406.50February 7 Rachel Martell Prince George $6,357.00
In memoriamIf you would like to include the name of a TELUS retiree who has passed away, contact
Stephanie Franco at teluscommunityambassadors@telus.com or 1-866-697-8184.
Permission from the family is required before we can post a name.
Name of retiree Date of death Place of residence Raymond Hossay May 15, 2012 Bakerville, A.B.
William (Bill) Smith October 12, 2012 Richmond, B.C.
William F. Sanford October 15, 2012 Sorrento, B.C.
William (Bill) John Humphrey November 4, 2012 Surrey, B.C.
G. Fred Jacobs November 7, 2012 Red Deer, A.B.
Margaret Elaine Davidson November 9, 2012 Smithers, B.C.
Jan Witt December 2, 2012 Burnaby, B.C.
John Hopwood February 12, 2013 Nelson, B.C.
Marjorie Kopchiak March 28, 2013 Cranbrook, B.C.
Ainool Khan April 2, 2013 Red Deer, A.B.
Norman Taylor April 2, 2013 Langley, B.C.
Robert (Bob) Ray Carl April 5, 2013 Chilliwack, B.C.
Charlie Christiansen May 11, 2013 Trail, B.C.
David Annan May 29, 2013 Kelowna, B.C.
Anna Moderwell July 4, 2013 Edmonton, A.B.
Doug Reeves July 5, 2013 Vancouver, B.C.
Carole Mann July 14, 2013 Kelowna, B.C.
Doris Ida Scott July 25, 2013 Coquitlam, B.C.
Bill Shewchuk July 29, 2013 Cranbrook, B.C.
Go green: Get TELUS bills and Community Corner
online and by email
Did you know you can receive your TELUS bill and
Community Corner newsletter online and by email?
Going paperless will save you time and money
and reduce the amount of paper used by TELUS.
Here’s how:
■■ Join the 1.28 million TELUS customers who
have gone paperless.
Visit telusmobility.com/Billing‑Support/
go‑paperless to sign up for TELUS eBill.
■■ Get Community Corner delivered
straight to your inbox — contact us at
teluscommunityambassadors@telus.com.
Need more information?Please contact Stephanie at stephanie. franco@ telus. com or at 1-866-697-8184
Coming to the aid of victims in Lac-Mégantic
On July 6, a train transporting crude
oil derailed, causing explosions and a
major blaze in Lac-Mégantic, Québec.
This tragic accident stunned our team
and our customers across the province.
Committed to helping the communities
in which we operate, especially in times
of crisis, the TELUS team implemented
a series of initiatives to help families in
need in the Lac-Mégantic area:
■■ TELUS Community Ambassadors
distributed 100 Comfort Kits to
families in need and those living in
temporary shelters
■■ Credited all text messages sent by our
customers in Lac-Mégantic on or after
July 6, as well as any local and long
distance overage
■■ Implemented a text-to-donate
campaign in support of the
Canadian Red Cross
Our team also pulled out all the stops to
ensure the continuity of services for our
business and public-sector customers in
the area.
Page 15TELUS Community Ambassadors – Community Corner
Key contacts for TELUS Community Ambassadors
Southern Alberta
Sandy Hart403-524-5260wensan@telus.net
British Columbia
B.C. 50/50 lottery
Ross Simpson 604-432-2519 1-877-334-5050 tcc_bc@telus.com (Tues. and Thurs.only)
B.C. provincial programs Bobby Farr 604-432-5825 bfarr@telus.net
Central Island
Glen Husband 250-390-6616 gjhusband@telus.net
Karen Conway 250-758-2288 jkconway@shaw.ca
East Kootenay
Edith LeClair 250-426-3131 e_leclair@telus.net
Les Radcliffe 250-426-5441 cwradcliffe@telus.net
Fraser Valley
Linda Jackson 604-461-9892 linda_jackson@telus.net
Evelyn Finlayson604-581-6667
Kamloops
Pat Bauer250-955-6463mail@patandrick.ca
Judy Haynes 250-578-8414 bebopn@telus.net
Okanagan
Al Tiller 250-717-3075 atiller@telus.net
Prince George
Jean Brien 250-563-0222stormey@telus.net
Lorri Kidd 250-565-3345 elledee@telus.net
Salmon Arm
Pat MacLeod 250-835-8837 pmacleod1@ airspeedwireless.ca
South Island
Donna Davidson 250-544-0044 donna_davidson@telus.net
Maureen Yip250-658-1244sakwan@telus.net
CALENDAR OF EVENTS
Corporate contacts TELUS Community Ambassadors
6 – 768 Seymour Street Vancouver, B.C. V6B 3K9 teluscommunityambassadors@telus.com
Stephanie Franco 1-866-697-8184 (toll free) stephanie.franco@telus.com
Team TELUS Cares
Dollars for Doers and Team
TELUS Charitable Giving
1-855-697-8183 (toll free)TeamTELUSCares@telus.com
Pension contacts AB/B.C. and QC pension
Mercer 1-877-768-3587
B.C. TWU pension
Jane Olsen Payment clerk 604-430-1317
Retiree Customer Service Concerns
SOS.request@telus.com SOS support team will respond within 48 hours
Club contacts
Alberta
Alberta 50/50 lottery
Mercer 1-877-768-3587
Alberta provincial programs
Gary Silsbe 780-508-1306 gary.silsbe@telus.com
Calgary
Marilyn Papp 403-282-1088 mrpapp@shaw.ca
Lesley Ritchie 403-236-3630 ritchiel@telusplanet.net
Calgary workshop
403-530-5252 cycoam@telus.net www.telusplanet.net/public/ cpsclg1
Edmonton
Bonnie Frederick 780-465-5357 bfreder@telus.net
Linda Ardiel 780-475-7892 lardiel@telusplanet.net
Edmonton workshop
780-451-0713 tccedm@telusplanet.net
Red Deer
Theresa Stevens403-304-8481theresa.stevens@telus.com
Team TELUS Charitable Giving deadlineOctober 25, 2013 (paper and online)
Dollars for Doers deadlinePaper form — November 15, 2013
Online registration — December 31, 2013 at midnight ET
Upcoming Club Events
2013 holiday luncheons and dinners
Calgary Christmas LuncheonWednesday, December 4, 11:30 am
Centennial Legion Branch #285, 9202 Horton Road SW
Tickets: $15.00 each available at Elbow Park Exchange,
3601 – 7A St SW on Mondays & Wednesdays from
October 16 to November 13, 10 am to 12 noon
Contact: Shirley Williams 403-240-4777
Accepting food donations for Veterans’ Food Bank
Central Island Christmas LunchThursday, December 5, 11 am; lunch at 12:30 pm
Nanaimo Golf and Country Club
Contacts: Karen Conway 250-758-2288, jkconway@shaw.ca
Glen Husband 250-390-6616, gjhusband@telus.net
Cost: by donation, proceeds to a local charity
First come, first served — seating is limited!
East Kootenay Holiday DinnerSaturday, December 14, Cocktails: 5 pm, Dinner 6 pm
Bavarian Chalet, 600 Cranbrook ST N
Contact: Edith LeClair, e_leclair@telus.net or Pat Wheeler,
pwheeler@telus.net by December 9
Please bring a donation for the food bank
Edmonton TELUS Community AmbassadorChristmas PartyFriday, November 29, 6 pm to 1 am
St. Josaphat’s Parish Hall, 9637 – 108 Ave. NW, Edmonton
Contact: Lanny Graham 780-462-2150
Kamloops Christmas Dinner and DanceFriday, December 6, 6:30 pm
Colombo Lodge, 814 Lorne St, Kamloops
Contacts: Butch Dixon 250-573-5152, or
Tamara Delage 250-372-4161
Kelowna Retiree Christmas LuncheonSunday, December 1, 11:30 am
Ramada Hotel, 2170 Harvey Avenue, Kelowna
Contact: Rick Docking 250-861-1950, rdock@telus.net
Vernon Retiree Christmas LuncheonSunday, December 1, Army & Navy Club Vernon
Contact: Bev Fester 250-542-7668, bevfester@telus.net
Penticton Retiree Christmas LuncheonSunday, December 8, 11 am, Penticton Lakeside Resort
Contact: Penticton: Rogie 250-492-6122
Oliver: John Wilson 250-498-6612
Prince George Holiday DinnerSaturday, December 7, Reception at 6:00 pm
Prince George Civic Center
Entertainment by Sound Addiction
Sunshine Coast Holiday LuncheonWednesday, December 11, 11:30 am
Sunshine Coast Golf & Country Club
South Island Retiree Christmas LunchFriday, December 6, 2013, 11:30 am
Uplands Golf Club, 3300 Cadboro Bay Rd, Victoria
Contact: Cathy Brankston 250-383-2366
Upper Island Christmas LuncheonSunday, December 15, 1 – 4 pm, Filberg Centre, Courtenay
Contacts: Gordon Cromer 250-923-4668, pgcromer@telus.net
Kirsten Jeffrey 250-757-9776, kirsten2@shaw.ca
Vancouver Christmas DinnerSaturday, November 30, Brian Canfield Centre, Burnaby
Contacts: Holiday Banquet Line 604-432-2946
West Kootenay TELUS Community AmbassadorChristmas DinnerSaturday, December 14, Happy Hour 6 pm, Dinner 7 pm
Best Western Baker Street Inn, Nelson
Contact: Isabel Wiese 250-352-3418
Sunshine Coast
Manjit Kang 604-886-4964 mskang@telus.net
Upper Island
Gordon Cromer 250-923-4668 pgcromer@telus.net
Shirley Harris 250-339-5917 siharris@shaw.ca
Vancouver
Patti Armstrong604-525-6505 wbillpat@telus.net
Vernon
Colleen Dix250-558-8585
West Kootenay
Marge (Gould) Witton 250-352-5454 marge.witton@telus.net
Jean Peloso 250-352-6998 peloso@telus.net
Ontario
Barrie
Brenda Simpson 705-792-3641 brenda.simpson@telus.com
Ottawa
Terry Wright 613-266-4877 terry.wright@rogers.com
Toronto Central
Crystal Brummell 416-883-4592 crystal.brummell@telus.com
Toronto East
Vonnette Cooper416-940-2507vonette.cooper@telus.com
Quebec
Montreal
Jeannot Martel514-788-8249 jeannot.martel@telus.com
Quebec City
Jo-Ann Bourque 418-977-9101 jo-ann.bourque@telus.com
Rimouski
Josée Lévesque 418-722-1433 josee.levesque@telus.com
Atlantic Canada
Jaye Lisson506-878-7707jaye.lisson@telus.com
Welcoming our three newest Ambassador clubs
Coming to the aid of victims in Lac-Mégantic
(see page 14)
What’s inside: Welcoming our three newest Ambassador clubs > TELUS Day of
Giving 2013 a resounding success > Recognizing your efforts to give back >
Lending a hand for Alberta flood relief > Six more TELUS Community Ambassadors
become Legends > Stepping up for a cure: TELUS Walk to Cure Diabetes >
TELUS two‑for‑one stock split completed >
community ambassadors
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See inside for the complete story
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