Create trial invitations Create purchase offers Create delegated admin requests Search for customers...
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- Create trial invitations Create purchase offers Create
delegated admin requests Search for customers (by domain) Perform
delegated admin tasks All previous Partner features + Streamlined
customer administration View customer list on single page Improved
customer search Service health dashboard for a customer Service
requests for a customer Previous Partner featuresNew Partner admin
center features New features focus on making it easier and faster
to view & administer customers Previous Partner features
focused on trial & purchase offers, delegated admin actions
Available to Microsoft Cloud Partners; existing cloud Partners will
automatically get updates Partners sign into their Office 365
tenant to access the Partner featuresOffice 365 tenant Extends
existing Partner features in the Office 365 admin center Targeted
Jan 2014
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- Note: Cloud Partner programs and benefits are changing in
CY2014. Please see how benefits and Internal Use Rights are
transitioning.Internal Use Rights are transitioning
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- At the partner digital download site, sign in using the Windows
Live ID associated with your MPN membership. NOTE: You will need to
have administrative permissions for your organizations MPN account
in order to access this site. Please refer to the MPN Program
Administrator Guide for additional information.partner digital
download siteProgram Administrator Guide
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- Select Microsoft Online Services link after youve signed in
Select the Partner Features option within the Microsoft Online
Services menu
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- Start here if already have a tenant Start here if you dont have
a tenant
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- Create both your Office 365 ID and Domain name here
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- Log in to Office 365 at https://login.microsoftonline.com
https://login.microsoftonline.com Sign in using your Office 365
ID
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- Jane Doe Two ways to add a new user
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- To ensure this user in your company can see and use the Partner
features, select Yes
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- Select a customer to view summary information, subscription
info, perform admin tasks for the customer Note: This will only
show the customers in which you have delegated admin
privileges
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- Under the client admin quick links, go directly into the
customers Office 365 admin center
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- Partner sees the service health dashboard for an individual
customer
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- Partner can view all service requests associated with a
customer, search for a service request by reference number or
search for an individual customer
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- Selecting the + icon enables the Partner to start creating a
new service request for a customer Enter the details of the service
request
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- Select the SKU for the trial Remember to check this box to
include an offer for delegated administration.
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- Select the details of the purchase offer, include SKU and
number of licenses Remember to check this box to include an offer
for delegated administration.
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- Copy and paste the delegated admin request link into an email
and send to you customer
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- How do Partners get access to the Partner admin center?
Partners must be a Microsoft Cloud Partner, have an Office 365
account and have their Office 365 internal use rights (IUR)
license(s) activated. What type of Partners should use the Partner
admin center? The Partner admin center is relevant for a variety of
Partner types, including resellers, system integrators and managed
service providers. Partners that manage or administer any aspect of
Office 365 on behalf of their customers would benefit from the
Partner admin center. Where can Partners find the Partner Admin
Center? Qualifying Partners access the new Partner Admin Center
similar to how they access the existing partner tools. Partners log
into their own Office 365 admin portal and select Partner from the
top navigation bar. This will take the Partner into the Partner
Admin Center experience. Do Partners who had access to the previous
Partner tools in their Office 365 admin center automatically get
updated to the new Partner Admin Center? Yes. Partners who
previously had access to the Partner tools within their Office 365
admin center will automatically receive the updated Partner Admin
Center when it rolls out.
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- What are the main differences between the previous Partner
tools and the Partner Admin Center? The new Partner Admin Center
provides Partners a list of all the customers in which it has
delegated admin privileges (DAP). From here, Partners are able to
select a customer and perform admin tasks on behalf of the
customer, view the service health of the customers Office 365
environment or view the service incidents associated with this
customer. In addition to seeing a list of customers, Partners also
have the option to search for customers by name. What about the
previous Partner tools? Are those capabilities still available?
Yes. The Partner admin center offers the tools that were previously
available to Partners, including the ability for Partners to send
delegated admin requests, send trial invitations and send purchase
offers to customers. What defines a customer that appears in the
Partner admin center customer list? Customers that have given the
Partner delegated admin permissions will appear in the Partner
admin center customer list. What languages is the Partner Admin
Center localized in? The Partner Admin Center is localized in the
same languages as the Office 365 admin center
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