Customer Requirements - ase.in.tum.de · Customer Requirements / Information Management 19.10.2000...

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Customer Requirements

Erwin Rusitschka Dr. Gerald Weisz

Project Manager ArvikaArvika- TP5.1 System Integration

Siemens Nuclear Power Siemens ZT-PP4

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AACHEN

HÜLLER HILLE GMBHDIEDESHEIM HESSAPP

Augmented Reality für Entwicklung,Augmented Reality für Entwicklung,Produktion und ServiceProduktion und Service

Mensch-Technik Interaktion inMensch-Technik Interaktion inder Wissensgesellschaftder Wissensgesellschaft

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s Arvika Software Architecture: basic components

Basic Component Responsability

AR Browser IGD + VRCOM/VRCC/ZGDVAR Editor IGD + VRCOMRemote Experte WZLInfoService TUMInfoBroker WZL+ S-A&DWorkflowEngine TUMWorkflowEditor S-A&DRepräsentationsfreier Dialog S-ZT IK 5 + WZL *)Kontext ZGDVSprachanbindung S-ZT IK5Protokollierung S-A&D *)Konfigurationseditor S-A&DIntegrationstest S-ZT PP4Widget SetTracking F&E IGD

STARS

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Röntgenbild

Stückliste

System-schalt-plan

Halterungs-zeichnung

Isometrie

Different levels of documentation available:

from digital plant model + digital documentation

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... to paper based documentation

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s OCR .... Technologies may help partially !

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Display-Technologies

Head-Mountedsee-through, video-feed-throughCRT, LCD

Hand-heldLCD-Panel, Laptop- oder PDA-Displaytransmissiv, getracked, touch-sensitivtransmissiv, getracked, touch-sensitiv

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Area: Service / Maintenace

–Mobil–Wearable / Pen-Top

–Navigation through documentation–Communication with Remote-Expert

–wireless communication

–context dependent

–workflow driven

Functional Requirements

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Task CoordinationTask Coordination

Information ManagementInformation Management is a key-function

in the Field-Service of Tomorrow

Informationpreparation

Taskplaning

Taskpreparation

TaskExecution

TaskDocumentation

Functions and Services

Information sources

Task Environment

User Groups

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System ExpertsService Center

Field Service

• Audio-/Video-kommunikation

• Audio-/Video-comunication• Online Acces to applic. data• on site-information• snap-shots

• Problem discussion withSystem Specialists

• use of „augmented“ VR-Models• Application Sharing, Whiteboard• Multimedia E-Mail

• Audio-/Video-comunication

• Data Exchange• protocol creation• documentation

...the collaboration in virtual teams

...one of the main requirements of the Info-Management

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Tracking and Orientation