CVM Color Video Monitor System. Introduction The CVM Color Monitor System is designed specifically...

CVM Color Video Monitor System

Introduction

The CVM Color Monitor System is designed specifically for the fast-food industry.

A common trouble spot in a typical operation is the failure to relay the counter and drive-thru orders to kitchen staff in a timely and accurate manner. Micro- phone systems and remote kitchen printers have been employed to help minimize the problems associated with order entry.

Microphone systems rely heavily on the ability of the kitchen staff to remember both the quantities and details of all pending orders, a formidable task.

Kitchen printing devices do deliver an increased level of accuracy, but inevitably require one worker to read the order to the others, a time consuming method.

In recent years many of the larger chains have chosen kitchen display monitor systems, as opposed to hardcopy printing devices. These operators have become aware of the increased throughput that the video network makes possible.

We at Posera have designed what we believe to be the most comprehensive, cost effective and efficient monitor system available from any vendor... The CVM is designed with the need for simplicity and ease of operation in mind.

The CVM implements a unique system utilizing COLOR in the displayed orders. This simplifies the preparation task and decreases average prep time. Normal menu items display in WHITE, additions to the items in GREEN, and deletions from the items in RED. Additionally, special menu items may be programmed to display in YELLOW and message items can be displayed in BLUE, CYAN, or VIOLET, allowing accurate visual portrayal of any order.This leads us to another CVM advantage... LEGIBILITY. All CVM monitors can be operated with a choice of font sizes from 6 to 20 points. This greatly increases the distance that the orders can be easily viewed. Another benefit is that the restaurant operator will usually need fewer monitors, compared with existing systems.

Please review the following information.

Hardware

• DT Research DT166

• Windows CE 5.0, .NET 3.5

• UL Listed and certified

Hardware

• Support for up to 10 CVM’s, monitors can be CRT or LCD

• Supports USB Elographic compatible touchscreens

• Standard USB to PS2 keyboard adapter for Bump Box

Sample Order

• Server, Mode, and Revenue Center are optionally displayed at the top of the order.

• Main items and modifiers can be programmed to show in any color.

• Font sizes can range from 6 to 20 point.

• Status Box color is programmable by terminal number or order type. The status box can appear at the top or bottom of the order.

Workstation # $ Amount Order/Table # Elapsed Time

Sample Screens

3x1 Mode

Sample Screens

4x1 Mode

Sample Screens

5x1 Mode

Sample Screens

6x1 Mode

Sample Screens

3x2 Mode

Sample Screens

4x2 Mode

Sample Screens

5x2 Mode

Sample Screens

6x2 Mode

Sample Screens

3 Split Mode

Sample Screens

4 Split Mode

Sample Screens

5 Split Mode

Sample Screens

6 Split Mode

Sample Screens

3 Summary

Sample Screens

4 Summary

Sample Screens

5 Summary

Sample Screens

6 Summary

Sample Screens

Summary by IngredientDisplays orders and a summary box containing a quantity summary of ingredient items.

Sample Screens

Summary by Service SpeedThe summary box shows the service times of the last ten orders along with an average.

Sample Screens

Manager MonitoringShows 30 orders at a time. Use where timing of orders is critically important.

Each order shows with its elapsed time.

Sample Screens

Production / Item ViewAllows prep and bumping by item rather than by order.

Sample Screens

Advertising

Boost your sales!

If the CVM is in view of your customers, take advantage of the Screen Saver images to promote your products.

Up to 10 custom images can be loaded into each CVM.

Screen Control – CVM Bump Box

Screen Control

1 - 8 Keys - Removes orders from positions 1 through 8. A large number 1 provides an easy target to bump the oldest order in the number 1 position.

Other things you can do on bump: •Transmit the bump to other CVM monitors, causing the order to be removed.

• Forward this order for display on a different CVM monitor.

• Print the order.

• Confirm bump, requires two bump key depressions.

Screen Control

4 Screen

8 Screen

Split Screen

Summary

These buttons are used for changing the screen

mode. Display modes can be changed at any

time or can even be disabled.

• 4 Screen toggles through all x1 modes

• 8 Screen toggles through all x2 modes

• Split toggles through all split modes

• Summary toggles through all other modes

Screen Control

Preview

Recall

Restore

These buttons are used to Preview or Recall

orders. Press Restore to return the screen to

normal mode.

Sample Screens

Recall

Allows users to recall bumped orders.

• Up to 100 orders

• View by: -Single box -Multiple boxes -by Page

• Able to Un-Bump orders

Sample Screens

Preview

Once the CVM screen is full, new orders are stored in the preview buffer.

• Up to 100 orders

• View by: -Single box -Multiple boxes -by Page

• Able to Bump preview orders

Screen Control

Park/Status

This is a multi function button.

• In the Drive Thru – use this button to flag an order as “PARKED”.

• In the Kitchen – use this button to request and display recipe files.

• Managers – use this button to access the CVM Dashboard, report and programming screens.

Sample Screens

Park

In drive through you can flag an order as Parked.

• Orders can also be Un-Parked

• Optionally require Un-Park before bumping

• Optionally transmit the Park, causing the order on other CVM monitors to be Parked as well

Sample Screens

Break-In

Break-In is a Maitre’D function.

Orders in Maitre’D designated as Break-In, move to the first order position on the CVM, giving them priority.

This feature is used mainly in the Drive-Thru but could even be used at the counter for Rush orders.

Sample Screens

CVM Messages

Messages can be received and displayed on all of the CVM monitors.

Use the back office CVMUtility software to send messages.

Sample Screens

CVM Recipes

Recipes can be requested by the cook and displayed at the CVM monitors.

Recipes consist of a plating image and two text description areas.

Use the CVMUtility software to build and manage recipes.

Sample Screens

Screen Spanning

Link multiple CVM monitors together to form very large screen displays.

Use this in very high volume locations where a single monitor is not enough.

Sample Screens

Item Timing

Because most items have varying cooking times, the CVM system can hold and dispatch items based upon how long it takes to cook them.

The goal is to have all items completed by the kitchen at roughly the same time.

We use a combination of Expo and Prep monitors and a unique color coding system to note the cooking stage of each menu item.

Colors and functions are completely programmable so you can choose the features and functions that best suite your needs.

Sample Screens

The Expo Screen

Here are some images showing the various colors of items on the Expo screens. Items in Gray are not started. Red means the item has been fired, and White means the item is complete.

Additionally, when all items in an order are complete, the status box is changed to blue and the order is moved into position #1 on the screen.

The head cook can now plate the order.

Sample Screens

The Prep Screen

Here are some images showing the various colors of items on a Prep screen. Items in Red are not yet started and require firing. Items in White are cooking.

The initial time on an item is its prep time. Once fired, its time begins to count down to 0.

Once an item time reaches 0, the time will begin to flash signify overdue.

Dashboard

Dashboard

The CVM Dashboard gives the user access to reports, redirection, screen modes and programming.

Access to these functions can be password protected or eliminated all together.

Dashboard

Reports

There are 8 built in reports to give you the information you need.

You can specify the level of detail you want. From 5 minute intervals to 1 hour.

Reports can also be printed.

Dashboard

Re-Direction

CVM monitors can be re-directed to display at different monitors. Very useful for controlling kitchens with multiple cooking stations. When slow, output can be re-directed to a single station.

Dashboard

Screen Mode

In addition to the bump box, screen modes can be changed from the Dashboard.

Dashboard

Font Options

The size and style of the characters on the CVM screens can be changed to suit your personal preferences.

Dashboard

Order Display Options

Controls the display of various information contained within an order.

Dashboard

Bump Box Options

Enables various functions of the Bump Box.

Dashboard

Advanced Options

Normally you would use the CVMUtility software to set these options from the back office.

If you wish to change the Advanced Options directly at the CVM, you must connect a keyboard and mouse (PS2 or USB).

Back Office

CVM Utility Programming

The CVMUtility software is installed on the back office Maitre’D file server.

It allows you to connect with and program all CVM’s in the system.

Back Office

CVM Utility Reports

View or print real-time reports from CVM monitors. Choose from eight different report formats, including graphs.

Back Office

CVM Utility Re-Direction

Re-direct a monitor to a different monitor. This is very useful in a kitchen with two cooking stations. During slow times, the second station might be re-directed to appear at the first station.

Back Office

CVM Utility Screen Shot

Keep an eye on your service times. You can tell at a glance if your kitchen is backlogged.

Back Office

CVM Utility Send Message

Messages can be sent to any CVM monitor in the system.

Send an employee on break, or relay cooking instructions.

Back Office

CVM Utility Recipe Builder

Use the recipe builder to create and manage recipe files. Recipe files can be requested by the cooks and displayed on CVM monitors.

Back Office

CVM Utility Training Video

The CVM monitors can be used to show .WMV training movies and videos. This option requires special consideration. Movie size / format, Processor, Hard Disk, RAM, and OS are all factors. Talk to the Seattle office for more information.

Back Office

CVM Utility Test Functions

The test functions are included to simplify the installation, setup and maintenance of the CVM monitor system.

They are intended for use by qualified service personnel.

Back Office

CVM Utility Help

The CVMUtility software has context sensitive help. Click the question mark, then click the item you need help with. Or, click on an item, then depress the F1 function button. You can also click on Help and manually lookup or search for the information you need.

Want more Information?

• Visit our web site: www.maitredpos.com

• Talk to your Sales Rep

• Talk to one of our offices,

Montreal - 1.888.404.2662

Seattle - 1.206.364.8686