Cybercrime Stealing in the Connected Age€¦ · Cybercrime –Stealing in the Connected Age...

Cybercrime – Stealing in the

Connected Age

Treasury Alliance Group LLCwww.treasuryalliance.com

April 24, 2017

Cybercrime – A Growing Threat

Source: McAfee

Cybercrime – A Growing Threat

60% of survey participants indicated that they had been the target of cybercrime. This supports the 2015 AFP Payments Fraud Report in which 62% of survey respondents indicated that they had been targeted in the prior year.

Source: TAG Cybercrime Survey

CYBERCRIME

Malware

• 20 million new malware samples in 1st quarter of 2016– Slightly higher than 2015

– Trojans continue to be the majority

– Ransomware has increased significantly

• 33% of all PCs around the globe are now infected

Source: Anti-Phishing Work Group

Ransomware

Vector of Malware Installation

The Rule of 20

Source: U.S. Secret Service

Phishing

The creation and use of e-

mails and websites designed

to look like e-mails and

websites of well-known

legitimate businesses to

deceive Internet users into

disclosing their bank and

financial account information

or other personal data such as

usernames and passwords

Phishing Illustrated

Key Tells

Pharming

Phishing’s evil twin – If you won’t answer our email, we’ll get you to come to us!

Pharming Illustrated

92.100.01.01

98.155.01.01

www.nicebank.com

BYOD – A Growing Issue

An Increasingly Mobile Universe

• Potential rise of infested mobile apps. Don’t rely on mobile vendors’ app vetting processes. Do your corporate diligence. Installing an app on your phone may expose access to ALL of your phone data and ongoing activities, including contact books, email, login information, browsing history, GPS location history, security codes that you enter for conference calls, etc.

• Onset of bring-your-own-device cultures. The mobile revolution has partly benefited corporate mobile costs by inviting privately chosen devices into corporate networks. However, this poses security risks stemming not only from the nature of mobile, but also from the scope of devices on the network. Hardware and software have known and lurking vulnerabilities. More variety creates more exposure.

• Mobile vulnerabilities are multi-dimensional. Phones with data access to the corporate network can expose data, network authentication information, network application access, remote sessions, browsing data, and even DNS information. These exploits can be escalated to the land-based network.

Smishing and Vishing

• The rise of mobile creates new channels for the same old tricks.

• Sending you a fake SMS alert (Smishing) or voice mail (Vishing) to create panic, so that you reveal useful security information.

• Objective is to confirm authenticity of your mobile information (i.e.. the target phone is actually yours) and to encourage a subversive action by you.

• Example: “Your account has been compromised. Immediately call 1-800-IAM-FAKE to help us investigate this security breach. Alternatively, immediately log in with your normal bank account user name and password at www.authenticbank.fakesecurity.com.”

• Corporate version of ID Theft

• Mimics internal fraud

• Funds are often gone before you are aware there is a problem

• “Mules”, who often think they are doing legitimate business, are used to move the money out of the country

• Originally aimed at large companies but now cybercrooks are targeting smaller businesses, municipalities and non-profits

Corporate Account Takeover

Business Email Compromise

• Over $3 billion in loses world wide

• Reported in every state and over 100 different countries

• Typically uses “spoofed” email that appears to come from corporate executives

• Targeted executives are typically out of office

• Typically requests for wire transfers but can also include requests for confidential data such as W2s.

COST OF CYBERCRIME

What are Cybercriminals After?

• Usernames and passwords, obviously, but there’s MUCH more

• Information about the hardware and software you are running:

• Trade secrets and trade data – corporate espionage

• Personally Identifiable Information – Social Security Number

– Drivers License Number

– Card Numbers

– Bank Account Numbers

– Etc. etc.

True Cost

• Remediation

• Legal costs

• Regulatory costs and fines

• Loss of customers

• Reputation

Total Cost

Source: Ponemon Institute, HP

2016 Cost of Cybercrime Study

Cost expressed in US dollars (000,000), n = 237 separate companies

BEST PRACTICES

Best Practices

• Educate your staff • Conduct periodic email tests• Use pop-up blockers and anti-virus software and maintain

them!• Never respond to emails or pop-ups asking for personal

(corporate) info• Be suspicious of unknown or unexpected emails• Never open email attachments unless you already know

what’s in them• Lock unattended workstations• Use limited purpose workstations for financial transactions• Cyber risk policy and action plan• Insurance• Report suspicious activity

Better to do it now …

before you have a problem!

Improve Your Authentication

• Don’t use the same password for different login levels.

• Change your passwords regularly.• Use complex passwords, even if not enforced.• Consider using encrypted password “vaults” or

managers to store and machine-enter authentication strings.

• Be aware of symptoms of key-logging.

Password Vaults

• Store passwords

• Create strong passwords

• Device agnostic / cross-platform capabilities

• Single password for access

• Incident Response Plan– Specify the response team

– Notification channels

– Escalation Procedures

– Identify regulatory requirements

– Don’t forget PR

– Test at least annually

• Data Privacy Policy– Identify access to all PII and related information

– Specify security policies and procedures

– Review vendor agreements and processes

– Board level approval

Cyber Risk Management Plan

CYBER LIABILITY

Cyber Insurance

• First Party– Notification

– Credit Monitoring

– Business Interruption

– Extortion

– Crises Management/PR

• Third Party– Invasion of Privacy Rights

– Media Intellectual Property

– Failure to implement, maintain or enforce reasonable security policies

– Unfair, Deceptive and unlawful business practices

– Regulatory Actions

Source: Oswald Insurance

When It Happens

And it will happen!• Notify - Notify your bank immediately and

consider suspending funds transfer capabilities until you know the scope of the problem.

• Report - Contact appropriate law enforcement and file a report.

• Record - Make a written record of what happened, what was lost, and the steps you took to report the incident and attempt to recover the funds involved.

CONCLUSIONS

Conclusions

• Cybercrime is a growing problem around the world• Convenience of easy access complicates the

problem• The total cost can be immense• There are things that you should be doing to protect

yourself– Policies and procedures– Training– Action plans– Insurance– Board involvement

• Cybercrime is not just an IT issue, it should be part of your overall enterprise risk planning

Mark K. Webster, CCM, CPA, Partner

Phone (216) 932-1678

mark.webster@treasuryalliance.com

Treasury Alliance Group LLC

www.treasuryalliance.com

Contact Information

Cybercrime Stealing in the Connected Age€¦ · Cybercrime –Stealing in the Connected Age...

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