Disaster Cycle Services Prepare Respond Recover Building Resilient Communities

Disaster Cycle ServicesPrepare Respond

RecoverBuilding Resilient

CommunitiesNorth Carolina Emergency Management Association

March 24, 2014

What’s Different?Shift from a linear structure …

Prepare

Respond

Recover

To One Disaster Cycle

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What is the Disaster Cycle?

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All work is accomplished through processes

Three core processes deliver services to the client

Five pillar processes support the three core processes

The Core Processes

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Prepare

Respond

Recover

Prepare• Facilitate a person, business,

organization, or community to take action before, during or after an emergency to limit the impact of the emergency.

• Increase number of individuals and families who have taken steps to be more prepared.

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• Calls-to-action: • Download preparedness

app and make an emergency plan

• Encourage membership/partnership as a Ready When the Time Comes Partner

• Strengthen the public's awareness of preparedness and their participation in Red Cross programs

The Core Processes

Respond• Build on the readiness and

community mobilization work of our field units

• Capitalize on the spontaneous outpouring of goodwill and assistance

• Work more closely with government on response activities

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• National Headquarters’ role is to support field units, where Regional and Divisional units manage event with support from DOCC as needed

The Core Processes

Recover• Begins when

emergency needs have been met

• Base services on clients and community needs

• Make decisions at the level closest to the client

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• Serve as a convener of community resources to meet client’s short and long term needs

The Core Processes

The Pillar Processes

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Engage Volunteers & EmployeesMobilize the CommunityAlign with GovernmentInformation Management & Situational AwarenessDeploy Material Resources & Technology

Engage Volunteers & Employees

• Size and skill of volunteer workforce• Division & Region based leadership

teams• Proactively recruit and engage event

based volunteers• Volunteers can offset state and local

costs (e.g., Sandy, Joplin)

9The Pillar Processes

Mobilize the Community

• Focus on convening of stakeholders and being a facilitative leader

• Weave community mobilization into all 3 phases, not just response

10The Pillar Processes

Align with Government

• Increasing communication and strengthen relationships with government partners

• Sharing and leveraging resources• Better coordination in service delivery

11The Pillar Processes

Align with Government – Examples

• Maintain current MOU with North Carolina• Conduct joint planning and align with State &

County EOP• Train and conduct exercises together• Mobilize and convene community stakeholders

with government• Develop strong volunteer government liaisons

and staff EOCs at the Local, State & Federal levels

12The Pillar Processes

Information Management & Situational Awareness

• Developing new tools: Apps

Hurricane DigiDoc Virtual teams

• Focusing on increasing timeliness and efficiency of information reporting and sharing while improving quality

13The Pillar Processes

Deploy Material Resources & Technology

Increased visibility & coordination of assets within Red Cross will: Enhance coordination with

government and partners Minimize duplication of efforts Expedite information sharing and

resource requests

14The Pillar Processes

Structure & Points of Contact

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Western Carolinas Region

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27 County 2 State Region, 9 Paid Staff and 1200 Volunteer Disaster Responders

Developed and Offers Duke Energy Be Ready Program (Individual Preparedness Program)

Operates Regional IMT and Divisional Virtual Planning Section/Cell

Implemented Expanded Recovery Program for Multi-Family Fires and Community Disasters

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Carolina Piedmont Region

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15 County Region with 730 Volunteer Disaster Responders

Developed and deployed regional Disaster Assessment and Shelter Teams for larger regional incidents

Working with local Emergency Management and other agencies for collaborative Functional Needs and Access planning

Lead agency for Recovery Case Management for large scale flood incident

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Heart of Carolina Region

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16 Counties Population 1, 816,522 1,412 volunteers; 623 Disaster Responders; 7 paid staff Regional Leadership Teams: Mass Care, Logistics,

Government Liaison, Staffing, Planning/Situational Awareness, Disaster Health, Disaster Mental Health and Client Services

Designing Durable Medical Goods Trailer for FNSS regional response

Community Disaster Preparedness/Resilience Program Leadership members on Divisional Leadership Teams

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Triangle Region

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20 counties & 2.7 million population As February responded to 578 fire incidents

– assisted 725 families with a $469,135 in direct assistance

Disaster Preparedness & Community Resilience Program and implementing a pilot neighborhood disaster education project.

Human Resources: 9 staff, 1,800 volunteers/ 640 are Disaster Responders

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Eastern North Carolina Region

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33 Counties, from Columbus to Currituck, divided into two areas, North and South, with three territories in each 

Continuing to work on Hurricane Irene Long Term Recovery

Regional Disaster Operation Center in Goldsboro

Recruiting for, and building a regional response team

Regional Contacts

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Division Contacts

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Name Email Phone

Joe Becker Division Vice President joe.becker@redcross.org 704-943-6917

Scott Graham Division Disaster Executive

scott.graham@redcross.org 646-210-9327

Greg MackDivision Disaster State Relations Director

greg.mack@redcross.org 919-384-5936

Sara Hicks-WestDivision Disaster Director sara.hicks@redcross.org 404-617-4280

Questions?

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American Red Cross Disaster Community Resilience

ModelDisaster Community Resilience

ModelJoselito Garcia Ruiz, MBA,CDPM

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Financial Disaster Costs

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Disaster Resiliency in Communities: Concept and Definitions

• Hazard vs. Risk • Disaster• Financial Implications of Disaster • Vulnerability & Social

Vulnerability• Rural, Suburban & Urban Poverty • Community Resilience• Sustainable Community

Development• Disaster Mitigation

• Preparedness Response Recovery• Cultural sensitive and awareness

Vulnerability

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• Community Vulnerability- Wisner, et al (2004), “defined vulnerability broadly in relation to natural hazards as the characteristics of a person or group and their situation that influence their capacity to anticipate, cope with, resist and recover from the impact of a natural hazard (an extreme natural event or process)”.

• Social Vulnerability- Cutter, (1996). “Social vulnerability is partially the product of social inequalities—those social factors that influence or shape the susceptibility of various groups to harm and that also govern their ability to respond”.

PovertyCondition in which people's basic needs for food, clothing, and shelter are not being met. Poverty is generally of two types: 1. Absolute poverty is synonymous with destitution and occurs when

people cannot obtain adequate resources (measured in terms of calories or nutrition) to support a minimum level of physical health. Absolute poverty means about the same everywhere, and can be eradicated as demonstrated by some countries.

2. Relative poverty occurs when people do not enjoy a certain minimum level of living standards as determined by a government (and enjoyed by the bulk of the population) that vary from country to country, sometimes within the same country. Relative poverty occurs everywhere, is said to be increasing, and may never be eradicated.

www.businessdictionary.com

Fundamentals Questions in Project Design

• What are the problems? • Who is implicated?• What should we do? What we can do?• What do we want to achieve? How?• What are the characteristics of a safe and

resilient community?• How do we get there?• What are the key indicators of a successful

community disaster education program?

Disaster Community Resiliency

Increase Capacity

Reduce Vulnerability

Project Planning Approach

Who Should Participate? (Partner Analysis)

• Determine person/s or group/s interested in the project.

• Classify in terms of influence• Classify in terms of importance • Classify in terms of capacity

Community Resiliency

Government

•Local•State & Federal

NGO•CBO•Faith Group

Private sector

•Local Business•Corporations

Community Intervention Model (18 to 24 months)

Identification•Risk•High vulnerability

Analysis•Partners•Community

Field Assessments•From Partners

•VCA

Disaster Preparedness & Community Resilience

Whole Community

Individual

Plan Interventions Based on Age Groups

Community Adults

Teens

Elderly

Children

Assessment of Dynamics & Interventions

Education &

Disaster Resilience

Health

Emotional & Spiritual

Economic

Desired Preparedness Behaviors

Children• Know when to dial 9-1-1• Know neighbors • Identify a safe room• Identify 2 exits from home• Stop—Drop—Roll

Teens• Kitchen fire safety• Test smoke detectors• Meeting place• Critical Phone Numbers• First Aid • Red Cross Preparedness Apps

Adults• Home/Electrical Fire Safety• Preparedness/First-Aid Kits• Documentation Storage• Critical Contact Information• Family Notification Plan

Elderly• Arrange for family to check in• Share documents with family• Compile list of medications• Compile list of physicians• Critical Contact Information

Intervention Workshops

Topic Maximum Time Allotment

Passport to Disaster Resilience and Base Line Assessment 3 Hours

Season & Climate Change Concepts - Calendar of events 1.5 Hours

Introduction to Disasters – The cascade Effect 2 Hours

Disaster Risk Reduction 1.5 Hours

Individual & Family Preparedness 1.5 Hours

Community First Aid 2 Hours

Workshops Based on Community Assessment & Interest

Fire Safety 2 Hours

Crime Prevention 2 Hours

Public Health 1.5 Hours

Community Disaster Drill 5 Hours

Community Resilience Workshops- Given at monthly/bi-monthly intervals

Community Partner Involvement

•Modify Vulnerability Capacity Assessment•Community Disaster Education

American Red Cross

•Tutoring & after School program•Adult Education

Dept. of Education

•Community Emergency Response Team•Fire Prevention

Emergency Management & Fire Department

Questions?

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