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8/8/2019 E Business Architecture
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E BusinessE Business
ArchitectureArchitecturePresented byPresented by
Devesh M AwasthiDevesh M Awasthi
Gunjan TewariGunjan Tewari
Sujeet PandeySujeet Pandey
Rahul GuptaRahul Gupta
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E-business architectureE-business architecture
e-business architecturee-business architecture sshows you how yourhows you how your
applications can take advantage of theapplications can take advantage of the
current e-business marketplacecurrent e-business marketplace..
experienced insight into application designexperienced insight into application design
and technology choice and case studiesand technology choice and case studies
from successful applications within yourfrom successful applications within your
domain, help illustrate strategic businessdomain, help illustrate strategic businessadvice to provide you with a model of theadvice to provide you with a model of the
ideal e-business architectureideal e-business architecture
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What is the architectureat s t e arc tecture
frameworkframework
E-business apps require a reliableE-business apps require a reliable
network infrastructure to move thenetwork infrastructure to move the
information and execute a transaction .information and execute a transaction .key components-key components-
Publishing techPublishing tech
Distribution techDistribution tech
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Elements of e-businessElements of e-business
architectural frameworkarchitectural framework
Network infrastructureNetwork infrastructure
Information and distribution technologyInformation and distribution technology
Multimedia content publishing techMultimedia content publishing techSecurity and encryptionSecurity and encryption
Payment services infrastructurePayment services infrastructure
Public policy and legal infrastructurePublic policy and legal infrastructure
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Network infrastructureNetwork infrastructure
The network infrastructure forms the veryThe network infrastructure forms the very
basis of e-business playing the role likebasis of e-business playing the role like
road/transport highways in traditionalroad/transport highways in traditional
commerce and business.commerce and business.
LANs, WANs, InternetLANs, WANs, Internet
These different transport networksThese different transport networks
interconnect using common networkinterconnect using common network
protocol standards called TCP/IPprotocol standards called TCP/IP
fI f ti d di t ib ti
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Information and distributionInformation and distribution
technologytechnology
Information distribution technologiesInformation distribution technologies
provide a transport mechanism forprovide a transport mechanism for
transferring info. Content over a networktransferring info. Content over a network
infrastructure layer through softwareinfrastructure layer through software
system that implement FTP, HTTP andsystem that implement FTP, HTTP and
SMTP for exchanging multimediaSMTP for exchanging multimedia
contents.contents.
M l i di bli hiM lti di t t bli hi
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Multimedia content publishingMultimedia content publishing
techtech
the network infrastructure with thethe network infrastructure with the
availability of The information distributionavailability of The information distribution
protocol HTTP as the informationprotocol HTTP as the information
distribution protocol and emergence ofdistribution protocol and emergence of
HTML and other multimedia contentsHTML and other multimedia contents
editors as the networked multimediaeditors as the networked multimedia
publishing permits business to createpublishing permits business to createdigital products or represents the goodsdigital products or represents the goods
and service in the digital contain formand service in the digital contain form
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Security and encryptionSecurity and encryption
Security requires various tool kits, fire walls,Security requires various tool kits, fire walls,
and encryption products .and encryption products .
encryption technologies based shared keyencryption technologies based shared keymechanism such as Data Encryptionmechanism such as Data Encryption
Standard (DES) or public private keys.Standard (DES) or public private keys.
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Payment services infrastructurePayment services infrastructure
Online payment is fundamental toOnline payment is fundamental to
acceptance of e-business as a viableacceptance of e-business as a viable
alternative to traditional commercealternative to traditional commerce
ex: - electronic cheque, e cashex: - electronic cheque, e cash
P bli li d l lP bli li d l l
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Public policy and legalPublic policy and legal
infrastructureinfrastructure
Although security and encryptionAlthough security and encryption
technologies ensuring the secrecy andtechnologies ensuring the secrecy and
integrity of data to ensure that theintegrity of data to ensure that the
transactions is conducted on behalf of twotransactions is conducted on behalf of two
parties ,an authentication is offered by aparties ,an authentication is offered by a
third party that certified the identify of thethird party that certified the identify of the
transacting parties.transacting parties.
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IT ArchitectureIT Architecture
The IT architecture that is created by theThe IT architecture that is created by the
strategic business/IT planning process is astrategic business/IT planning process is a
conceptual design, or blueprint, thatconceptual design, or blueprint, that
includes the following major components:includes the following major components:
Technology platformTechnology platform
Data resourcesData resources
Applications architectureApplications architecture
IT organisationIT organisation
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Technology PlatformTechnology Platform
IntranetIntranet
InternetInternet
ExtranetExtranetOther computer software systemsOther computer software systems
networks & intergraded enterprisenetworks & intergraded enterprise
application softwareapplication software
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Data ResourcesData Resources
It includes many types of operational &It includes many types of operational &
specialized data bases like Data warespecialized data bases like Data ware
houses and Internet/intranet data bases.houses and Internet/intranet data bases.
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Application ArchitectureApplication Architecture
Business application of IT are design asBusiness application of IT are design as
an intergraded architecture or portfolio ofan intergraded architecture or portfolio of
enterprise system that support strategicenterprise system that support strategic
business initiative as wall as crossbusiness initiative as wall as cross
functional processes.functional processes.
SCM, ERP, CRM applicationSCM, ERP, CRM application
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IT OrganizationIT Organization
The organizational structure of the ISThe organizational structure of the IS
function with in the company & thefunction with in the company & the
distribution of IS specialist are design todistribution of IS specialist are design to
meet the changing strategies of ameet the changing strategies of a
businessbusiness
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System related barriersSystem related barriers
Too much focus on cost cutting and efficiencyToo much focus on cost cutting and efficiency
Rehashing competitors ideasRehashing competitors ideas
Frequently reorganizingFrequently reorganizing
Placing too much emphasis on outsidePlacing too much emphasis on outside
consultantsconsultants
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New era of cross functionalNew era of cross functional
integrated applicationintegrated application
Stage-1 simplification & segmentationStage-1 simplification & segmentation
Stage-2 Reintegration & transformationStage-2 Reintegration & transformation
Stage-3 cross- functional integrationStage-3 cross- functional integrationStage 1:
Task Oriented
Applications
(Order Entry)
Stage 2:
Functional
Applications
(Logistics)
Stage 3:
Integrated
Cross-Functional
Applications
(Customer Care)
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Business TrendsBusiness Trends
Customer centric applicationsCustomer centric applications
Integrated enterprises resource planningIntegrated enterprises resource planningapplicationsapplications
Integrated supply chain applicationsIntegrated supply chain applicationsIntegrated selling-chain applicationsIntegrated selling-chain applications
Integrated procurement applicationsIntegrated procurement applications
Order/service integration applicationsOrder/service integration applicationsIntegrated knowledge managementIntegrated knowledge management
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Customer centric applicationCustomer centric application
sales
service
marketing
Customer
Relationship
Management
Integrate enterpr ses resourcen egra e en erpr ses resource
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Integrate enterpr ses resourcen egra e en erpr ses resourceplanning applicationsplanning applications
Forecasting & Planning
Purchasing & Material
Management
Warehousing & Inventory
Management
Finished ProductDistribution
Accounting/ Finance
Enterprise
Resource
Planning
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Integrated supply chain applicationIntegrated supply chain application
Market Demand
Resource & Capacity
Constraints
Real-Time Scheduling
Supply Chain
Management
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Integrated selling-chain appsIntegrated selling-chain apps
ProductCustomiza
tionPricing &
Contract
Mgmt.
Proposal
Generation
Commissio
n Mgmt
Promotion
Mgmt
Selling-
Chain
Managemen
t
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Goals of Selling Chain Management business
strategy
Engage your prospects, and turn them into
customers
Make ordering process easy for the customer Add value for the customer
Make it easy to order customized products
Increase sales force effectiveness
Coordinate team selling
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Integrated procurement appsIntegrated procurement apps
E-ProcurementApplications
Service
Procurement
(courier,
Contract,
workers)
Office SuppliesProcurement
Business Travel
Procurement
Computer
Equipment/Software/
Networking
ORM
Procurement
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Benefits
Enable cos. To consolidate information
and negotiate better with supplier
Also permit cos. To track expenses
Automating purchase process
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Order/service integration appsOrder/service integration apps
enterpriseenterprise
applicationapplication
integrationintegration
Front Office
CRM Apps.Customer service
Field service
Product configuration
Sales order entry
Back-office
ERP AppsDistribution
Manufacturing
Scheduling
Finance
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Benefits
Empower call center operation
Streamline sales order processingImprove the customer experience
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Integrated knowledge managementIntegrated knowledge management
Business
Intelligence
Applications
Business analytics(filtering & reporting)
Wireless/mobile
Front-end
Push-basedDelivery system
Data capture and
Data warehousing
Decision support system
E Business Architecture = Integrated
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E-Business Architecture = IntegratedApp Frameworks
S
t
a
k
eh
o
l
d
e
r
s
Customers, Resellers
Selling Chain
Management
E
M
PL
O
Y
E
E
S
Enterprise Resource Planning (ERP)Lo
gistics&
Warehousing
Man
ufacturing
D
istribution
Customer Relationship Management (CRM)
Marketing
Field
Sales
C
ustomer
Service
Partners, Suppliers, Distributors
Supply Chain Management Supply Chain Management
Business
Intelligence
Business
Intelligence
EnterpriseApplicationIntegration
EnterpriseApplicationIntegration
Admin.Contro
l
HRMS/e-Procurement
Finance/Accounting/Auditing
ManagementControl
Finance/Accounting/Auditing
ManagementCont
rol
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