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E-City NetE-City Net
DDissemination networks and users evaluation of public services
www.villes-internet.net
Who is Villes-Internet ?Who is Villes-Internet ?A Non-Profit OrganisationSupported by memberships and public subvention : Délégation aux usages de l’internet, Caisse des dépôt
Launched in 1998 A Proven Model
– 1 025 Cities suscribers– 659 Cities have received label– 56 Regional Seminars held– 9 National seminars held– 362 issues Courrier de l ’internet citoyen to 4100
suscribers (audience x5 = 20000 lecteurs)
A « toolbox » A « toolbox » for sharing Knowledge and Experiencefor sharing Knowledge and Experience
A website : information repository and sharing tools on public local usages of the internet
A weekly electronic newsletter hot information about what is going on in the community
A national label to reward most active local public players and boost their image
Regional seminars & workshops to facilitate face 2 face communication
Edition - Survey : Cités en réseaux, Guide de la France internet
What is Villes-Internet ?What is Villes-Internet ?
TransactiveWebsite
Labelization
LocalSeminars
News
LegalResource
Ctr
SolutionsResource
Ctr
Rural and UrbanResource
Ctr
Local DemocracyResource
Ctr
Good practicesResource
Ctr
Core ServicesThe Platform
Value-Added ServicesThe Resource Center
Promote public Internet Services at Promote public Internet Services at
local levellocal level to reinforce social economic cohesion
– Digital networks strenghten social community networks
– Technologies can improve local involvment and citizenship
– Help local constituencies to spearhead public usage of IP-based services
– Help central government have visibility over « last mile » deployment of global policies
Promote public Internet Services at Promote public Internet Services at local levellocal level
To Reduce disparities between level of development of regions
– Facilitate knowledge transfer on public usages between the Rich and the Poor
– Technology is a natural great integration factor: play on the inflexion point
Action lineAction line
Main Action Line : eGovernement Multi-functional access to public services Effectiveness and efficiency of public administration Improved quality of public service cohesion
Secondary Action Lines– eInclusion
Integration of the eldrely and socially disadvantaged Overcome socio-economic, geographic and cultural barriers Prevention of « digital exclusion » risk Assistance to access
– eParticipationSupport citizen participation, debate and Local democracy : information, cooperation, discussion, dialogue, monitoring of the public policy by the people « Jurys citoyens »,…
The label : an Evaluation ToolThe label : an Evaluation Tool
Rewards cities which have proactive approach on « Internet for citizenship »
Evaluation for each city and national benchmark with state agreement
Orientation committee : in charge of defining the methodology and the annual evolution grid.
Jury : composed of a selected set of reputable experts : social researchers, politicians, or journalists.
Formal evaluation process : to deliver the AROBASE valued label.
The award ceremony raises significant public media attention on the nominees and on the initiatives.
Cartus : Citizen evaluationCartus : Citizen evaluation
Information society for all everywhere Promote access to non commercial and public
uses of internet for : creation, citizenship,inclusion, participation, …
Facilitate the public-service of internet, organisation and offers by select and describe the « actual and good uses describe by the users themselves »
Method : self expression of the users of internet in telecenters (espaces publics numériques : 4.000 places in France)
Solution : mind mapping of users’verbatims
Users’ « tree » of qualitative analysisUsers’ « tree » of qualitative analysis
Tronc commun (env. 20 usagers)Rechercher des offres d’emploi
Elaborer un CVSe renseigner sur une profession
Rechercher des infos pratiques
Emploi / Culture / Sports & LoisirsDiffuser une offre d’emploi
Construire son projet professionnelParticiper à un club professionnel
Se cultiverRéserver des activités culturelles
Assister à une manifestation sportiveIdentifier des partenaires de loisirs
Education / EmploiConstruire son parcours de formationDévelopper ses connaissancesParticiper à des réseaux d’échange de savoirsRéaliser un mémoireUtiliser un service de recrutement
Semantic map of verbatimsSemantic map of verbatims
CV, modification, rédaction Site, anpe, consultation
Formation
Agriculture
Collaborateur
« Communiquer avec mes collaborateurs »
Concours
« Préparation d’un concours administratif »
Retraite
Strategic : Acting locally Strategic : Acting locally
Speed up the development and integration of public usages of the internet within local policies
Help local constituencies spearhead public usage of IP-Based services
Promote the usage of internet-based services for local public-services
Support IP public-access policies (self-service public access points, schools, hospitals)
Support creation/appropriation of local content by active citizens
Foster uses of local participative democracy Préserve local identities by support creation of local
content adn providing tools to overcome lingual barriers
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