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Results Oriented Meetings
SANDY CHERNOFF Soft Skills for Success
Outline:Meeting Description Good MeetingsMaking Meetings WorkInteresting MeetingsBehaviour Ground RulesWhy Meetings Go WrongMeeting MistakesSummary
Effective Meetings Definition:
An assembly or gathering of people for business, social or
religious purposes which produces an intended result.
Meeting DescriptionTo
conduct business
To collect information
To discuss issues
To make decisions on how issues will be
resolved or addressed
Careful planning
is essential
Methods will depend on
size of group
What Constitutes an Effective Meeting
Exercise:List the elements necessary in order for a meeting to be effective.
List the factors which interfere with a meeting being productive.
What would you do to overcome these deterrents?
Good Meetings
Be Punctual
Agenda
Time Keeper/Stretch Supervisor
Involvement
Control
Action Oriented Outcomes
Unifying End
Making Meetings WorkPre-Meeting Check List
Purpose & Objectives
Main Issues
Outcomes Attendees?
Inform Reporter
s
More of Checklist
Set Time, Place, Duration
Compose Agenda
Appoint Recorder
Procedures
Meeting Chair’s Check List
Set Tone
State: Problems
Objectives, &
Procedures
Provide Relevant
Information on
Issues
More of Chair’s Check List
Define Parameters of Discussion
Define Criteria for Solutions
Review Agenda
Interesting Meetings
Use Different People
Stretch Supervisor
Instant Small Groups/Stand
up Small Groups
Subject Goes
Round & Round
Conflict Resolution
Disruptive Behaviour
Behaviour Ground Rules
One Person Speaks at a TimeNo InterruptionsSpeak Respectfully No Personal AttacksNo Long SpeechesNo Side Talking
Why Meetings Go Wrong
Preparation was wrong
Agenda was wrong
Person running
the meeting
was wrong
Meeting Mistakes
Poorly Defined Purpose
Ill-Defined Participant Roles
Lack of Definitive Outcomes
No Agenda or Too Ambitious
More Mistakes
Too Many Meetings
Poor Location Choice
Late Start or Runs Late
Poor Chair
Agenda Exercise:
Formulate an agenda for an effective meeting. *(using the supplied format as a guide)Prepare appropriate ground rules for this meeting. Produce minutes to show outcomes and actions resulting from the meeting. (again the agenda format can be adapted to give a full picture of the productivity of the meeting)
Effective Meetings Summary:
Appropriate ChairWell organized and timed agendaWell defined process for decision makingWell managed discussionProductive physical arrangementsResults oriented outcomes
RUNNING A MEETING IS LIKE COOKING A MEAL- IF THE BASIC
INGREDIENTS ARE POOR, OR ONE OR TWO ARE MISSING, THE
RESULT IS NEVER WHAT YOU WANTED!
Soft Skills for Successwww.softskillsforsuccess.com
Sandy ChernoffB.Sc., R.D.H.
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