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© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public
Empowering a Connected & Digital Workforce
Cisco for Oil and Gas
Plant and field operations
ICS/SCADA connectivity
Wireless instrumentation
Asset monitoring and maintenance
Shutdown/turnaround optimization
Workforce enablement
Mobile OT apps
Mobile collaboration apps
Employee location
Gas detection
Industrial security
Cybersecurity
Physical security
Industrial security
Plant and field operations
Workforce enablement
© 2019 Cisco and/or its affiliates. All rights reserved.
The way we work has changed
Individuals
At a corporate
desk
Internal interactions
Agile teams
Work from anywhere
Ecosystem collaboration
to
to
to
increase in the amount of information created by 2020500%
Social Media Today
of organizations will offer mobility to workers by 202090%
Frost & Sullivan
increase in innovation and creativity with collaboration outside the organization
35%PGi
4
Video
Whiteboard
Care
MessageFiles
Meeting
Calendar
Calling
People
Our vision to enable radically better teamwork
AI
AIAI
AI
BEFORE DURING AFTER
One User Experience
An intelligent device experience for every space and workstyle
The application of intelligence and context into the workplace….removing friction, driving employee engagement, increasing productivity, enriching collaboration and allowing
organizations to optimize their workplace assets and create value
Cognitive
C97-742682-00 © 2019 Cisco and/or its affiliates. All rights reserved.
Defining cognitive collaborationAI and machine learning in collaborative environments
Multi-modal Bots and Assistants Computer Vision Audio and Speech
Technologies Relationship Intelligence
• Collaboration Assistants
• Care Assistants
• Face, Gesture and Object Recognition
• Noise Detection
• Speech Integration
• People Profiles
• Company Information
Complete Collaboration PortfolioScalable, Flexible, Integrated - Meet the needs of any business
Mobility | Security | Reliability | APIs and SDKs | Integrations | Intelligence
Unified Communications Manager
Team Collaboration
Cloud On-premisesHybrid
Messaging Customer CareMeetings Calling
Webex Edge service
HARDWARE
SOFTWARE
CLOUD
Unique to Cisco
SECURITY
Collaboration
Phones
Headsets
Parthasarathi Kar
Cisco Expert-on-Demand
June 17, 2020
Powered by Cisco Webex
Technical Business Development ManagerWebex Innovation
© 2020 Cisco and/or its affiliates. All rights reserved. 13
Extend your Cisco enterprise grade
collaboration to your frontline workers
© 2020 Cisco and/or its affiliates. All rights reserved. 14
Need for remote guidance is driving next wave of innovation
IT mobile and endpoint spending will be dedicated
to enabling frontline workers.
of organizations see remote guidance as a
wearable use case.
of organizations see hands-free workflows as a key use.
40% 71% 76%
© 2020 Cisco and/or its affiliates. All rights reserved. 15
Employee ProductivityWorker Health & SafetyBusiness Continuity
Cisco Expert on Demand
Knowledge Sharing
Frontline Workers Remote Experts
Cisco Webex Expert on Demand solution enables frontline worker with hands free collaboration with remote experts through standard Cisco Webex Teams® on mobile devices, tablets, laptops & Webex video endpoints to see live videos and quickly help frontline worker to solve problems expeditiously.
© 2020 Cisco and/or its affiliates. All rights reserved. 16
Expert on Demand Capabilities
Frontline Worker Remote Expert
RealWear HMT-1
Frontline Worker contact remote expert team and “request help” and get
connected
Remote Expert connects with frontline worker and
guide him to solve the problem
Webex DevicesCisco Webex Cloud
• On-Demand Hands Free Collaboration• 1:1 Call & Join Team Calls • Capture, Annotate & Share• Digital Content Access• Enterprise-Grade-Security
• Calling & Meetings• Share, Annotate & View Content• Record & Refer• Massaging & Team Tools• Enterprise-Grade Security
© 2020 Cisco and/or its affiliates. All rights reserved. 17
RealWear HMT-1Reality-first, digital second voice-activated collaboration headset
100% hands free
Powerful audio with 4 mics and noise cancellation • Performs at 100dB
Full shift internal battery
Easy to view• Large field of view (7 inch)• Viewable in bright sunlight
Ruggedized for any environment• Water resistant (IP66)• Dust tight
• Drop Proof (2 meters on concrete) • Temperature resistant (-20C-+50C)
*Model-HMT-1Z1- ATEX ZONE 1 and CSA C1/D1
© 2020 Cisco and/or its affiliates. All rights reserved. 18
Ease of use, security and interoperability are key
Technical skills gap
Data sensitivity Interoperability Security Handling data growth
36% cite a “technical skill
gap” that prevents them from benefiting from their
investment.
27% cite “data sensitivity” from
increasing concerns over dataand IP privacy, ownership,
and management.
23% say a lack of interoperability
between protocols, components, products, and
systems.
22% cite security threats, both in
terms of current and emerging vulnerabilities in
the factory.
18% cite handling data
growth in amount and velocity as well as sense-
making.
© 2020 Cisco and/or its affiliates. All rights reserved. 19
Empower Frontline Worker Across Verticals
• Reduced travel expense for experts • Increase frontline worker efficiency• Achieve faster time to resolution• Enable preventative maintenance • Access to specialized expertise on-demand• Enhance frontline safety with handsfree operation
Seamless & Instant Communication with Experts
• Faster knowledge transfer & minimize skill gap• Lower operational expenses and travel• Bring in experts and developers into one place• Increase time to development • Shorten the learning curve• Optimize equipment utilization
Remote training and R&D development
© 2020 Cisco and/or its affiliates. All rights reserved. 20
The Benefits Are Clear
SimpleImproving Employee Experience and Retention
EffectiveFaster Onboarding
EfficientLimiting Downtime & Boosting Productivity
Cost SavingLowering Operating Costs
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