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CRICOS Provider No. 00103D
CRICOS Provider No. 00103D | RTO Code 4909
Establishment of a WIL Administrative UnitFederation University Australia
Helen Ryan & Sharyn Crawford
Federation University Australia
21st November 2019
CRICOS Provider No. 00103D RTO Code 4909
Introduction
CRICOS Provider No. 00103D RTO Code 4909
CRICOS Provider No. 00103D RTO Code 4909
CRICOS Provider No. 00103D RTO Code 4909
Academic Services and Support Directorate
Manager – Program Support Manager – School Services
General Manager (Academic)
Program SupportWork Integrated learning
Technical Staff
School ServicesExecutive Assistants
CRICOS Provider No. 00103D RTO Code 4909
New View of the world
Issues identified:
Dysfunctional teams
Different processes
Using system to various levels of capacity
Under resourced
Significant issues with lack of placements in particular programs
Confusion over academic and professional staff roles
Stressed and wary staff
CRICOS Provider No. 00103D RTO Code 4909
Light Bulb Moment
Form a new team
Advantages:
- Dedicated coordinator
- Consolidated team
- Shared resources
- Consistent processes
- Budget management
CRICOS Provider No. 00103D RTO Code 4909
Process
Consultation with staff
Sold the benefits
Everyone on board
Advertised for new Coordinator
CRICOS Provider No. 00103D RTO Code 4909
Change Fatigue
• Where do we fit in?
• No one knows what we do!
• No one cares about us
CRICOS Provider No. 00103D RTO Code 4909
Tuckman Model
CRICOS Provider No. 00103D RTO Code 4909
Design Thinking
CRICOS Provider No. 00103D RTO Code 4909
Wins
Culture of -
• Continuous improvement
• Collaboration
• Student focus
• Support for Colleagues
• Increased student placements and agency relationships
• Cleared the backlog of unplaced students
• Serving more programs
CRICOS Provider No. 00103D RTO Code 4909
Challenges ahead
CRICOS Provider No. 00103D RTO Code 4909
Key success factors
CRICOS Provider No. 00103D
CRICOS Provider No. 00103D | RTO Code 4909
Questions
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