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FaceID5/TD FaceID5
w w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o m
Face ID 5 SeriesUserGuide
Copyright NoticeAllrightsreserved.Nopartofthisbookmaybe reproduced or transmitted in any formor by any means, electronic or mechani-cal, including photocopying, recording, orby any information storage and retrievalsystem, without written permission fromTimetec Computing Sdn Bhd. Every pre-cautionhasbeenmadetosupplycompleteand accurate information. Information inthisdocumentissubjecttochangewithoutpriornotice.
DisclaimerNopersonshouldrelyonthecontentsofthispublication without first obtaining advicefromaqualifiedprofessionalperson.Thecom-pany expressly disclaims all and any liabilityand responsibility to any terminal or user ofthis book, in respect of anything, and of theconsequencesofanything,donebyanysuchpersoninreliance,whetherwhollyorpartially,uponthewholeoranypartofthecontentsofthisbook.
TimeTec compuTing Sdn Bhd
Contents
5-6 Chapter1 GETTING STARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories ActivatingTerminal RegisteringTerminal
7-9 Chapter2 BASICS IntroductiontoTerminal TerminalOverview MainMenu PowerOn/OffButton Battery CleaningTerminal RestartingandResettingTerminal
10-18 Chapter3 USERS Introduction MethodsofEnrollment CombinedVerification
19-28 Chapter4 INSTALLATIONS & CONNECTION Installations Communications ConfigureTCP/IPconnection ConfigureCloudServerConnection RS232/RS485serialConfiguration EnablingWiegand IngressOnlineActivation InstallationandSetupofIngress ConnectingTheTerminalstoIngress PCConnectionCommunicationKey
29-35 Chapter5 SYSTEM SetupDateandTime AccessLogSettings AttendanceRecordStorageOption FingerprintOptions ResetOptions FingerprintImage FaceParameters PalmParameters ResetOptions
36-40 Chapter6 PERSONALIZATION UserInterface Voice Bell PunchStateOptions ShortcutKeyMappings
41-45 Chapter7 DATA MANAGER DeleteData Accesscontrol TimeZone Holidays DuressOptionsSettings
AccessGroupSetting
46 Chapter8 ATTENDANCE SEARCH
47 Chapter9 WORK CODE AddingaWorkCode AllWorkCodes WorkCodeOptions
48 Chapter10 DIAGNOSTIC Autotest
49 Chapter11 SYSTEM INFO DeviceCapacity DeviceInfo FirmwareInfo
50-51 TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficulttoReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound
5
A Packet of Bolts
Screwdriver
Chapter1
GettingStarted
ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineathttp://www.fingertec.comandhttp://user.fingertec.com.ChoosethelanguagethatyoupreferforyourUserGuide.
TerminalIncludedAccessoriesDonotabusethefingerprintsensorbyscratchingthesurface,contactingthesensor’ssurfacewithheat,pressinghardduringplacementoffingerprintforverification.Cleanthe sensor occasionally with microfiber cloth to maintain the performance of thesensor.
ITEM
DC 12V Power Adapter
Connection Wires
Screwdriver
A Packet of Bolts RFID
Cards (5 pieces)
FUNCTION
Connect the power adapter to terminal and plug it into a standard power outlet to charge terminal
Connect the wires to door lock, doorbell and RS485, if required
Use the screwdriver to open the back plate of fingerprint terminal and to install the back plate against a wall
Use the screws to hold the back plate of the terminal against a wall
For card enrollment and verification * Only for Face ID 5
DC 12V Power AdapterConnection Wires
*RFID Cards (5 pieces)
6
ActivatingTerminalEveryFingerTecaccesscontrolmodelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithIngress,youmustconnecttheterminaltoIngressandperformon-lineactivation.IngressreadstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviaInternet.
IncaseyoudonothaveanInternetconnection,youwouldneedtodoofflineactivation.Please send the serial number and models of your terminals to your local resellers or support@fingertec.comtorequestforaproductkeyandactivationkey.
RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusathttp://www.fingertec.com/ver2/english/e_warranty.htm.fora36monthwarrantyprotection.
7
Flash
Camera & Palm collector
5” touchscreen
*Card Induction Area
• Face ID 5/TD • Face ID 5
5” touchscreen
Fingerprint sensor
Thermal infrared temperaturemeasurement module
Speaker Reset
Flash
Camera & Palm
collector
Speaker Reset
Chapter2
Basics
IntroductiontoTerminalIntroducingterminal,thelatestbiometricsproduct,facerecognitiontechnologyprod-uctcombinedwithfingerprinttechnology.Terminalcanidentifyanidentityinsplitsec-ondswithoutanycontactorhassle.Terminalonlyrequiresusertolookatthemachinetogetverification.Terminal is loadedwithpowerfulmicroprocessor thatcanprocessdual biometrics authentication methods for accurate personal identifications and forcollectionofprecisedatafortimeattendanceanddooraccess.Inaddition,theterminalacceptscardverificationasanaddedsecuritymeasure.Ifyouarelookingforcontactless,hasslefreebiometricsproduct,chooseterminal.Withonelookyouaregoodtogo!
TerminalOverview
ITEMThermal infrared temperature measurement moduleFlash
Camera & Palm Collector
5” Touchscreen
Fingerprint Sensor
*Card Induction Area
Speaker
Reset Button
FUNCTIONInfrared Temperature Measurementxxx
To facilitate the face recognition process in a dark environment
Capture face images in few directions.
Touch this screen to access into terminal system and do configuration.
To scan finger for confirmation of identity.
Area that reads RFID cards. (Only for Face ID 5 model)
For terminal voice emission.
To restart the terminal as and when required.
8
User MgtEnroll users/ manage user data.
User RoleAssign privilege to users for data security.
COMM.Setup FingerTec terminal communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer.
SystemConfigure the settings of the FingerTec terminals from general to display setting to fingerprint, and reset the terminal to default settings. PersonalizeAdjust the date/time, Voice, bell schedules settings of the terminal. Data MgtTo delete/backup or restore data.
Access ControlConfigure door access settings in terminal.
Attendance SearchCheck attendance and transaction logs that are available in FingerTec terminals and perform housekeeping in the machine.
Work Code Create & manage workcode functionality.
AutotestTests that can be done on the FingerTec terminal on various aspects.
System InfoView data capacity, device and firmware information.
Main Menu
User Mgt. User Role COMM. System
Personalize Data Mgt. Access Control AttendanceSearch
Autotest System InfoWork Code
MainMenu
9
PowerOn/OffButtonUsethepoweron/offbuttontoturntheterminalonoroff.Youcandisablethebuttontoavoidaccidentalshutoffoftheterminal.
BatteryTerminalsoperateusingpowersupplyfromastandardpoweroutlet.Insidetheterminal,thereisanRTCbatteryfortherunningoftheclock.Chargetheterminalforatleast3hoursstraightbeforeyoustartusingit.Whenthereisaseriousdelayintimeortheclockkeepsonrestarting,theRTCneedstobereplaced.
Internal batteryTheinternalbatteryisprovidedasaseparateaccessoryanditcanlastupto5hours.RefertothebatteryiconontheterminalLCDforthestatusoftheremainingpower.Chargewhennecessary.
External power supplyMiniUPS(uninterruptedpowersupply)5VandminiUPS12Vprovidemobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforoptimumperformance.Refertohttp://accessory.fingertec.comformoreinformationaboutaccessories.
CleaningTerminalCleaning The BodyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.
Cleaning the Fingerprint PrismCleanthefingerprintprismwithacellophanetapefor(siliconcoatedprism).Viewthevideoonhowtocleanthefingerprintprismatthislinkhttp://www.fingertec.com/newsletter/enduser/cleanfinger.html.Forthenon-coatedprism,pleaseusemicrofibercloth.
RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals
Restarting the Terminal PushtheOn/Offbuttonontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.
Resetting the TerminalResettingtheterminalwillcauseallyoursettingstoreturntotheoriginal factorysettings.
10
Chapter3
Users
IntroductionFingerTecdevicesrecognizeusersbyfacerecognition,fingerprint,cardaccessorasetofpinnumbers.TheDate,TimeDataandUserIDwillbestoredinitsinternalstorageuponverification and will be used to generate reports in accordance with the user’s attend-ance.
Privilegescanbeassignedaccordinglybasedonindividualpermissions.Likewise,aSys-temAdministratorcanhavehisrightsrestrictedorbegivenfullcontrol.AccesscontrolssuchastheabilitytomodifysettingswithinthemenuwillbebarredwhenaSystemAd-ministratorhasbeenassignedtoadevice.Theroleofanadministratorplaysacrucialroleinthevitalityofthedatainthesedevices.
Forexample,NetworkAdministrator(s)canbeallowedtoconfigurecommunicationset-tingsbutnottoenrollnewusers.
Threelevelsofauthoritygoverneachdevice:
• SuperAdministrator Thetopofthehierarchy,SuperAdministratorshave,fullaccesstoallfunctions.
• Administrator TherightsofanAdministratorarelimitedbythepermissionsgrantedbytheSuperAd-
ministrator.Forexample,aNetworkAdministratorcanbeallowedtoconfigurecommu-nicationsettingsbutarenotallowedtoenrollusers.
• User Normalusershavenoaccesstoanyfunctionswithinthedevice.
Bydefault,everyuserenrolledisanormaluser.SuperAdminandAdministratorrolesareallocatedfromthelistofnormalusers,eitherdirectlyfromtheterminalorassignedviaoursoftware.
11
VOICE / MESSAGE
“Verified”
“Try again please”
“Admin Affirm”
“Duplicate Finger”
“Invalid ID”
WHAT DOES IT MEAN?Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access)
Identity verification is failed because the finger is not properly positioned, the template is not available in the terminal or the password is incorrect.
You are not an administrator of the system and you cannot access Menu page.
This message only appears during registration when the finger that you want to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the LCD screen.
For 1:1 verification, User ID entered does not match with fingerprint.
VERIFICATION METHOD
1:1 (One to One)
1:N (One to Many)
PROCESS
You have to identify your User ID before inputting any biometrics feature for verification. For example, your user ID is 1008. One to one method requires you to key in user ID followed by your fingerprint to get verified.
You don’t need to identify your User ID before inputting any biometrics fea-ture for verification. Simply place your finger on the scanner for verification.
Center point
Voice Message
MethodsofEnrollmentFingerprint EnrollmentPleaseassignanenrolleeasaSuperAdminbeforeyouproceedtoenrollanyothercre-dentials,asthemenuoptionsareonlyavailabletoaSuperAdministrator.
ItisrecommendedthatallusersenrolltwofingerprintsforeachuserID.Thefirstfinger-printwillserveasatemplateforprimaryaccesswheretheotherfingerprintwillbeusedasabackupintherareeventthatyourfirstfingerprintisunreadable.
1:N–Placeyourfingerproperlyonthescannerandtheterminalwillverifyyouridentity.1:1–1:1requiresinputofUserIDbeforetheterminalreadsandverifiesyouridentity.Someprecautionshavetobetakentogetagoodreadeverytime.
Usersmayattempttoverifytheiridentitieswith1:1verificationmodewhentheyfailtogainaccesswith1:Nauthenticationmethod.
· Makesurethecenterpointofyourfingerisplacedinthemiddleofthe scannerforagoodread.· Recommendedtouseindexfinger.Theterminalacceptsother fingersbutindexisthemostconvenient.· Makesurethefingerisnotwet,toodry,injuredordirty.· Donotpresshardonthesensor,justplaceitcomfortably· Avoiddirectsunlightorbrightlight.
12
Priortoenrollingyourfingerprint,pleasechoosethefingersthatwillbeusedtoenrollintothedevice.Werecommendusingbothindexfingersasopposedtoyourthumbsastheirsizemaydifferbetweenindividuals,whichmaynotfitwhollyonthescanner.
Followthestepsbelowtoenrollafingerprint:
Step 1:PressMenu>UserMgt>NewUser
Step 2: UserID>KeyinUserID This is the unique ID number that represents the user in the devices and software.
MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits
Step 3:SelectFingerprint>Pressthecorrespondingnumbertoselectwhichfinger(s)toenrollfromtheonscreenimage.
Step 4: PressOKtostartenrollingthefingerprint>Placeyourfingeronthescanner3times>Screenwilldisplaythequalityofimagecaptured>PressOKtosave>PressESCtoreturntothemainpage
Step 5: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.
Refertopage15UserRoleformoredetails.RepeatSteps3and4toenrollthe2nd
backupfingerprint.
Face Enrollment
Duringenrolmentonterminal,pleasestandstraightanddonotmoveyourfaceorbody,andmakesurethatyourfaceiscalmwithnoextremeexpression.Forheightbetween150cmto180cm,recommendeddistancebetweenterminalanduseris0.5m.
1:NFacialVerification:Comparetheacquiredfacialimageswithallfacedataregisteredinthedevice.
1:1FacialVerification:ComparethefacecapturedbythecamerawiththefacialtemplaterelatedtotheentereduserID.
Ifauserfailstoverify,thescreenwillbepromptedwithamessage“Pleaseadjustyourposition!”.
FollowthestepsbelowtoenrollaFace:
Step 1:PressMenu>UserMgt>NewUser
Step 2:UserID>KeyinUserIDThisistheuniqueIDnumberthatrepresentstheuserinthedevicesandsoftware.MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits
13
Palm Enrollment
Pleaseplaceyourpalmparalleltothedevicewithadistanceof30-50cminthemulti-modecollectionarea.Makesuretokeepspacebetweenyourfingers.
1:NPalmVerificationmode:Comparethepalmimagecollectedbythepalmcollectedwithallthepalmdatainthedevice.
The device will automatically distinguish between the palm and the face verificationmod,andplacethepalmintheareathatcanbecollectedbythepalmcollected,andthedevicewillautomaticallydetectthepalmverificationmode.
1:1PalmVerificationmode:Click the (x)buttononthemainscreentoenter1:1palmverificationmode.InputtheuserIDandpress[OK].
If theuserhas registeredthe faceandpassword inadditiontohis/herpalm,andtheverificationmethodissettopalm/face/passwordverification,thefollowingscreenwillappear.Selectthepalmicon(x)toenterpalmverificationmode.
FollowthestepsbelowtoenrollaPalm:
Step 1:PressMenu>UserMgt>NewUser
Step 2:UserID>KeyinUserIDThisistheuniqueIDnumberthatrepresentstheuserinthedevicesandsoftware.MakesureyoudonotuseduplicatedID.Themaximumlengthis9-digits
Step 3:SelectPlam>Followthestepsandstaystillduringtheplamregistration>RegisterPlamsuccess
Step 4: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave
Step 3:SelectFace>Followthevoiceandinterfacepromptstomovebackandforthtoplaceyoureyeswithinthegreenbox>RegisterFacesuccess
Step 4: PressUserRole>SelectRole>SelectNormalUser>PressOKtosave
Cannot enroll duplicate face, otherwise device will show message ‘DuplicatedFace’
14
Card Enrollment *OnlyforFaceID5
Please check the technical specifications of the device to ensure that this function issupportedbeforecontinuing.Thedefaultcardtypeis64-bit,125kHzRFIDcard.MIFAREandHIDcardsystemsareavailableuponrequest.
Followthestepsbelowtoenrollacard:
Step 1:PressMenu>UserMgt>NewUser
Step 2:UserID>KeyinUserID This istheuniqueIDnumberthatrepresentstheuser inthedevicesandsoftware.
MakesureyoudonotuseduplicatedID.Themaximumlengthis9digits
Step 3: SelectCard>Wavecardattheinductionarea>ScreendisplaysthecardID>PressOKtosave
Step 4:PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.
Refertopage15formoredetailsregardingUserRole
Password Enrollment
PasswordverificationshavealessenedsecuritypresenceinAttendanceReportingandAccesscontrolsystems.Despitethis,passwordsaregenerallytheprimarypreferenceforenrollment.FingerTecdevicescanacceptupto8-digitpasswordsinnumericformat.
Followthestepsbelowtoenrollpassword:
Step 1:PressMenu>UserMgt>NewUser
Step 2:UserID>KeyinUserID This is the unique ID number that represent the user in the devices and software.
MakesureyoudonotuseanexistingID.Themaximumlengthis9digits
Step 3: SelectPassword
Step 4:Insertpasswordforthe1sttime>PressOK>Re-enterthepasswordtocon-firm
Step 5:PressUserRole>SelectRole>SelectNormalUser>PressOKtosave SelectSuperAdminorotherdefinedrole(s)youwishtoassigntothisuser.
Refertopage15formoredetailsregardingUserRole
15
CombinedVerificationSecuritycanbeenhancedwithterminalwhichofferstheoptionofusingmultipleformsofverificationmethods.
Selectonefromthefollowingfifteenverificationcombinations
•Password/Fingerprint/Face/Palm •Face+Fingerprint•Fingerprintonly •Face+Password•UserIDonly •Face+Fingerprint+Password•Password •Palm•UserID+Fingerprint •Palm+Face•Fingerprint+Password •Palm+Fingerprint•UserID+Fingerprint+Password •Palm+Face+Fingerprint•FaceOnly
Verificationmayfailiftherequiredverificationinformationhasnotbeenregisteredbe-foreoptingthecombinationverificationmode.
MenuOptionsExpiration Options
Youcansettheexpirationoptions foreachemployee if required.Oncetheexpirationperiodfortheemployeehasbeenexceeded,accesstothecompanywillberestricted.
Toturnonthefunction:
Step 1:PressMenu>System>Attendance>ExpirationRule>PressOKtoturnitON
Step 2: PressMenu>UserMgt>NewUser>ExpirationRule>PressOKtoEnter
Step 3: SelecttheExpirationOptionsasbelow.
• Expired Date:Youmustsettheemployees’employmentstartingandendingdate.
• Entries: Youcansetthenumberoftransactionfortheemployeebeforetheirworkingduration expires. For example, once their attendance transaction reaches the limit,theemployee’saccesswillbemarkedas‘expired‘andwillbebarredfromenteringthepremises.
• Expired Date and Entries:Youcansetboththeexpireddateandentriesforoneemployee.Thesettingswilltakeeffectwheneitheroptionhasbeenattained.Forexampleiftheexpireddateissetas11thofJanuarywiththenumberofEntriessetat500,andtheemployee had his 500th verification on 9th of January, the expiration rule will takeplaceon9thofJanuary.
Youcanalsosetfortheusertobedeletedortoremaininthesystemoncetheexpirationoptionshavebeenfulfilled.Formoredetailsonthesesettings,refertorefertopage32ExpirationRule.
16
Add UserDuring the initial registration, you can modify your ID - a user name may contain 17characters and the user ID may contain 1-9 digits by default. Created IDs cannot bemodifiedafterregistration.DuplicatingIDisnotallowed.
Toadduser(s):
Step 1:PressMenu>UserMg>NewUser
Step 2:KeyinUserIDandname>PressOKButton
Edit User
Name Change, user role, deletion or re-enrollment of fingerprints, card and/or pass-wordscanbemodifiedaftertheenrollmentprocess.HowevertheuserIDispermanentandcannotbechanged.
Toedituserinformation:
Step 1:PressMenu>UserMgt>AllUser>UserID
Step 2:KeyinUserID>PressOKButton> SelectEdit
Step 3: Selectthecredentialstobeedited>SaveandExit.
Delete UserOnlyanadministratorcanperformuserdeletionattheterminal.
Todeleteuser(s):
Step 1:PressMenu >UserMgt >AllUser >UserID
Step 2:KeyinUserID >PressOKButton >SelectDelete
Step 3:SelectDeleteUser,UserRole,FingerprintorPassword
Step 4:PressOKButtontodelete >SelectOKtoconfirmdeletion >ESCtoexit.
Display Option
Userscanchoosethedisplaystyleoftheircredentialseithertobein.SingleLine,Mul-tipleLine,MixedLine,SingleLine&SortbyName,MultipleLine&SortbyNameandMixedLine&SortbyName.
Thedifferenttypesofdisplayareshownbelow:
PressMenu >UserMgt >DisplayStyle >SelectthetypeofDisplay >ESCtoExit
17
SINGLE LINE MULTIPLE LINE MIXED LINE
SINGLE LINE & SORT BY NAME MULTIPLE LINE & SORT BY NAME MIXED LINE & SORT BY NAME
User Role
EmployeeswithSuperAdminrightsaregranted limitlessaccesstoallsettingsandsys-temswithintheterminalinadditiontotheabilitytoenrollnewusers.SuperAdmincanalsoperformsystemReset.
EmployeeswithNormalUserrightsareonlyabletologintheirattendanceataterminal.Theyareunabletoaccessthemenutomodifysettingswithinthemenu.
Inadditiontothethreedefinedroles,youaregiventheoptiontoconfigure3differentsubsets.
Refertopage16ondetailsonhowtoconfiguretheUserDefinedRole.
18
Define Role
Youcandefinewhattheadministrator isallowedtodoatthedevice.Youwillbead-visedtocreateaSuperAdministratorfirstafterclickingtheenablebar.Amaximumofthreedifferentrolesetscanbeconfigured.Forexample,youcreatearolecalledNet-workAdmin,andlimithisaccesstotheNetworkoptiononly.Therefore,heisunabletoenrollnewusersorconfiguredevicesettings.
Tosetthedefineuserrole:
Step 1:PressMenu>UserRole
Step 2:SelectUserDefinedRole>PressOK>PressOKagaintoenabletheselectedRole
Step 3:RenametheRole>DefineUserRole>SaveandExit.
Oncetheseroleshavebeendefined,theywillappearintheUserstabwhereyoucanassignemployeesaccordingly.
Assign Role
Todefinerolesfornewemployees:
Step 1:Menu>UserMgt>NewUser>UserRole
Step 2:Selecttheroletoassigntotheemployee>SaveandExit.
Todefinerolesforexistingemployees:
Step 1:Menu>UserMgt>AllUsers>PressOK>Select theUser ID>PressOK>Edit
Step 2:UserRole>Selecttheroletoassigntotheemployee>SaveandExit
Search for Users
Searchbarisavailableontheuserlisttoenablequicksearchbyenteringtheretrievalkeyword(ThekeywordmaybeanID,surnameorfullname.).Thesystemwilldetecttheinputkeywordsandretrieveusers’relatedinformation.
19
5 feet / 1.5 meter(recommended)
installation tips:Best installation location of terminal must be
1 - Avoid from direct or indirect sunlight.
2 - 2 meters away from light source i.e. ceiling flourocent light
3 - Suggested 1.5m from the ground level (measure from ground to the face capturing camera)
1.5m
0.5m
w w w . f i n g e r t e c . c o mw w w . f i n g e r t e c . c o m
Chapter4
Installations&Communication
InstallationsFingerTec terminals offer several connections for power and communications. Installa-tionsofFingerTectimeattendanceterminalsaresimple.
Mount On Wall
Aftermeasuringtheheightaccordinglyandmakerelevantmarkingonthewall,drillthescrewsintothewalltosecurethebackplate.
Attachtheterminaltothebackplateandtightenthescrews.
20
1 8
TOP
FRONT
1 8
CONNECTOR PIN CABLE COLOR CONNECTORTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8
JOINT 1 PIN JOINT 2 PIN
TX+ 1• • 3 RX+
TX- 2• • 6 RX-
RX+ 3• • 1 TX+
RX- 6• • 2 TX-
+12V
GNDPowerPort
CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.
TCP/IP PortConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.
TCP/IPforSingleConnection–Linkingtheter-minal to a single computer using TCP/IP re-quiresEthernet10/100Base-TCrossoverCable.The cable can be used to cascade hubs or toconnect Ethernet stations back-to-back with-out a hub. It works with both 10Base-T and100Base-TX.
TCP/IPforNetworkConnection–LinkingtheterminalstomultiplecomputersusingTCP/IPrequires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works withboth10Base-Tand100Base-TX,connectinganetwork interfacecard toahubornet-workoutlet.
21
Power Supply Port InsertthePowerAdapterpointtothisportforpower.
RS485 & Wiegand Connection PortRS485SingleConnection-ConnectiontoasinglecomputerusingRS485wire.WiegandOutput–Connectingwiththirdpartyconnectororterminal(s) Access Control PortLinkingFaceIDterminaltodoorlocksystem.External Alarm PortConnecttoExternalSirenforDoorsecurity
FingerTecdevicesofferseveral typesofcommunicationmediums fordata transfer thatallowsyoutoshareemployeecredentialsacrossalldeviceswithinthenetworkwithoutre-enrollingusers.Employeeattendancesaredownloadedintooursoftwareforeasyview-ing,analysisandreporting.
Werecommendthatyoudeletetheattendancerecordsuponcompletionofthedown-loadprocess.Thedeletionprocesscanbedonemanuallyatthedeviceorcommandsviathesoftware’sinterface.
Thischapterwillprovideinstructionstoguideyouinsettingupthecorrectparameterstoestablishconnectionbetweenyourdevicesandthesoftware.Theavailablecommunica-tionmethodsarelistedbelow:
• TCP/IP
• WiFi(Wireless)*
• GPRSor3G*
• Webster
• RS232/RS485
• USBdrive
*This communication method is only available upon request
Configuring your Device ID should be your first step before continuing with the abovecommunicationmethods.Itiscrucialthateachterminal’suniqueIDisidentifiedandsetapart.Bydefault,allourDeviceIDsaresetto“1”,thereforeyoumustchangetheDeviceIDmanuallyifmultipledevicesareinstalled.
TochangetheTerminalID:
Step 1:Menu>Comm.> PCConnection>DeviceID>OK
Step 2:InsertnewIDbypressingthekeypad>OKtoSave>ESCtoExit
22
COM KEY Createpasswordforaspecificterminalhere.ThesecuritypasswordknownasCOMKeyisintendedforextrasecurity.Toconecttheterminalwiththesofgtware,theCOMKeyinsertedintheSoftwaremustbethesameastheoneinsertedintheterminalorelsetheconnectionwillnotbeestablishedeventhoughtheactivationkeyandproductkeyarecorrectlyinserted.
TosettheComm.Key
Step 1:Menu>Comm.> PCConnection>Comm.Key
Step 2:Insertthepasswordbypressingthekeypad>OKtoSave>ESCtoExit
Conf.igureTCP/IPconnectionInternetProtocol(IP)isauniquenumericdesignationofeachdevicewithinanetwork.WithoutanassignedIPAddress,itwouldmakeidentifyingaspecificterminaldifficult.The default IP address of each terminal is 192.168.1.201. Connect your terminal via aRJ45(LANcable)toconnecttoyourlocalareanetwork.
TochangetheIPaddress:
Step 1:Menu >Comm.>Ethernet >IPAddress >OK
Step 2:InserttheIPAddress >PressDownarrowtogotothenextcolumn
Seebelowtounderstandeverycolumn.
• IP Address: Known as Internet Protocol Address, the default configuration is192.168.1.201.
• SubnetMask:Setto255.255.255.0bydefault,thisisusedtomanageaspecifiednet-workrange.Youmaychangethesubnetmaskifyouhavemultiplenetworksinyourcompany.
• Gateway: By default, it is configured as 0.0.0.0. Only configure the gateway if thedeviceandPCareondifferentIPranges.
• DNS:DomainNameSystem.Bydefault,theDNShasbeenconfiguredas0.0.0.0.IfyouareusingyourowninternalDNSservers,pleasechangeyourDNStoensurethatitisreflectedaccordingly.
• TCPCOMMPort:Thedefaultportis4370.Onlychangethenumberifyournetworkisunabletoutilizethisport.
• DHCP:DynamicHostConfigurationProtocol.It’susedtoallocatedynamicIPaddress-estoclientsonanetwork.
• DisplayinStatusBar:Selecttoenablethedisplayofthenetworkicononthestatusbar.
23
ConfigureCloudServerConnectionThissettingisusedforconnectingwiththeADMSserver.
ToconnectingwiththeADMSserver
Menu>Comm.Settingsinterface>CloudServerSetting
EnableDomainName>ServerAddress>Defaultdomainnamemodeafterenablingis“http://…”, such as http://www.XYYZ.com. OncethemodeisON,the“XYZ”willbetheindica-tionofdomainname.
DisableDomainName>ServerAddress> IPaddressoftheADMSserver.DisableDomainName>ServerPort>PortusedbytheADMSserver.
Enable Proxy Server > Set the IP address and port number of the proxy server afterenablingtheproxy.
Conf.igureWiFi Awirelessconnection(WiFi)isanavailablehardwarefeatureinsomeFingerTecdevices.Youcanlinkupyourdeviceswiththesoftwareviaawirelessconnection.
ToconfiguretheWiFiconnection:
Step 1: Menu>Comm.>WirelessNetwork>enableWiFiconnection>ESCtoSaveandExit.
Step 2: WaitforthedevicetoscantheSSIDofyourWiFinetwork.
Step 3: SelecttheSSIDoftheWiFinetwork>OKtoconfirm
Step 4: InserttheWiFipassword>OKtoconfirm
Step 5: SelecttouseDHCPorManualassignIP
Step 6: ESCtoreturntothemainmenu
Step 7: TheWiFiiconappearsonthemainmenu
24
RS232/RS485serialConf.igurationWhenTCP/IP,WiFiorGPRS/3Gconnectionsareunavailable,aserialconnection isthepreferredcommunicationbetweentheterminalandPC.RS232isaone-to-oneconnec-tionbetweenadeviceandaPC.TheRS485supportsthenetworkwiringbyusingtheRS485cabletoassociatemultipledevicestoaPC.
AdataconvertermustbeinstalledatthePCtoswitchtheRS485datasignaltoaRS232signalthatcanthenbeprocessedbythePC.
TosetupeitherRS232orRS485:
Step 1: Menu>Comm.> SerialComm.> SelectRS232orRS485> OKtoturnon.
Step 2: Configurethesettingsinthepageasexplainedbelow:
• Baudrate:Thisisthecommunicationspeedfortheserialconnection.RS232supportsupto115200bps,whiletheRS485supportsupto9600bpstoensurenolossofdataisincurred.
EnablingWiegandWiegandisusedasabridgebetweenFingerTecdevicesand3rdpartydoorAccessCon-troller.Pleasedisregardthissectionifyouarenotusinga3rdpartydoorAccessControl-ler.
FingerTec devices supports 26-bits Wiegand data for input and output. Refer to thestepsbelowtopairyourFingerTecdevicewithyourdoorcontrollerorreader.
ToconfiguretheWiegandinputparameters:
Step 1: Menu>Comm.>WiegandSetup>SelectWiegandIn>OK.
Step 2: ConfiguretheWieganddatasettings
• WiegandFormat:26-bits• WiegandBits:SpecifythenumberofbitsoccupiedbytheWiegand.
• PulseWidth:Thedefaultpulsewidthis100microseconds.Itcanbeadjustedtobe-tween20and100
• PulseInterval:Isconfiguredto1000bydefault.Itcanbeadjustedtobetween200and20000microseconds.
• IDType: Identifiesthecontentof thedataoutputbyWiegand (User IDandbadgenumber)
• FormatDetails:DisplaysinformationfromWiegand
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ToconfiguretheWiegandoutputparameters:
Step 1: Menu>Comm.>WiegandSetup>SelectWiegandOut>OK.
Step 2: ConfiguretheWieganddatasettings
• SRB:Preventthelockfrombeingopenedduetodeviceremoval.
• WiegandFormat:26-bits
• WiegandOutputbits:SelectonecorrespondingoutputdigitsintheWiegandformat.
• FailedID:SystemwilldirectlyregenerateanewcardnumberorpersonnelIDforfailedIDs.
• Site Code: can be set manually and is repeatable in a different device. Valid valuerangesfrom0to256bydefault.
• PulseWidth:Thechangesofquantityoftheelectricchargewithhigh-frequencyca-pacitancewithinaspecifiedtime.
• IDType: Identifies the content of the data output by Wiegand (User ID and badgenumber)
IngressOnlineActivationIngress is a genuine software by FingerTec. Every FingerTec time attendance modelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithIngress,youmustconnect theterminal to Ingressandperformanonlineactivation. Ingress readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviatheInternet.
In case you do not have an Internet connection, you need to do offline activation.Please send the serial number and model of your terminal to your local reseller orsupport@fingertec.com torequestforaproductkey
InstallationandSetupofIngressInstall Ingress in a PC that fulfils the software’s minimum requirements. Refer toh t t p : / / w w w . f i n g e r t e c . c o m / c u s t o m e r / d o w n l o a d / p o s t s a l e s / S U M - I n g r e s s - E . p d ffortheIngressuserguideonline.SetupWizardwillrequireyoutodoonlineactivationbeforeanyconnectionisestablishedbetweenIngressandtheterminal(s).
••
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ConnectingTheTerminalstoIngress
Determining Terminal Number
Identifythenumberofyourterminalstodifferentiatethembetweenoneanother. In-gresscanconnectupto999unitsofterminal.
Step 1: PressMenu> Options> CommOpt
Step 2: PCConnection> DevNum> Selectthenumber
Using TCP/IP
IPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.
ToinputtheIPaddressoftheterminal:
Step 1: PressMenu> Comm.> OKtoEnter
Step 2: Ethernet> IPAddress> KeyinIPAddress
Setting Up Netmask and Gateway
DeterminingtheNetmask,GatewayandNetSpeed:ForTCP/IPconnection,pleasecon-figurethenetmask,gatewayandnetspeedfortheterminal.
SettingUpNetmask
Step 1: PressMenu> Comm.
Step 2: Ethernet> SubnetMask> Insertthenumbers.
SettingUpGateway
Step 1: PressMenu> Comm.
Step 2: Ethernet> Gateway> Insertthenumbers.
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Using RS232 Connection
For connection via RS232,baudrate is the determinant of communication speed be-tweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.
ToturnonRS232connectionandsetthebaudrate:
Step 1: PressMenu>Comm.
Step 2: SerialComm.>RS232>TurnitOn
Tochangebaudrate:
Step 1: PressMenu>Comm.
Step 2: SerialComm.>BaudRate>Selectthebaudrate.
Using RS485 Connection
For connection via RS485, baudrate is also the determinant of communication speedbetweentheterminalandthesoftwarebutthespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.
ToturnonRS485connectionandsetthebaudrate:
Step 1: PressMenu>Comm.
Step 2: SerialComm.>RS485>TurnitOn
Tochangebaudrate:
Step 1: PressMenu>Comm.
Step 2: SerialComm.>BaudRate>Selectthebaudrate.
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PCConnectionCommunicationKeyTheCommKeyisusedasacommunicationbetweenthedeviceandthePCtoprotectthesecurityofdata.IfaCommKeyisset,theconnectionpasswordmustbeenteredbeforethedevicecanbeconnectedtothePCsoftware.
SettheCOMMkeytozero:
Step 1: PressMenu>Comm.
Step 2: PCConnection>Comm.Key>Setto0.
• CommKey:DefaultPassword:0.TheCommKeymaycontain1-6digits.
• DeviceID:Selectidentitynumberofthedevicebetween1and254.InputthisdeviceIDifthecommunicationmethodisRS232/RS485inthesoftwarecommunicationinter-face.
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Chapter5
System
FingerTecdevicescanbepersonalisedaccordingtopreference.Thesesettingsincludedate/time,storageof in-outrecordsandbiometricverificationrules.YoucanfindtheResetoptionwhichallowsyoutoprogramyourdevicestodefaultfactorysettings,un-derthischapter.
SetupDateandTimeThe Date & Time is a very crucial aspect for accurate logging of attendance and therecordofdooractivityineachcompany.Thedateandtimeoftheterminalwillbedis-playedat thehomescreen.Youcanchoose thedateandtime formatbasedonyourpreference.
Tosetdate:
Step 1: PressMenu >System >Date&Time >SetManualdataandtime
Step 2: SettheDateaccordingly.
YoucanchangetheDateformat.Tosettheformat:PressMenu>System>Date&Time>Selectthedateformat
Tosettime:
Step 1: PressMenu>System >Date&Time>SetTime
Step 2: SettheTimeaccordingly.
Thetimecanbesetbypressingtheupordownarrow,orbypressingthenumberbut-ton.
Youcanchangethedisplayoftimeformat.Tosetthetimeformat:PressMenu>System>Date&Time>24-hourtime
SelectONtodisplayas24-HourformatorOFFtodisplayitin12-hourformat(withAMandPM)
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To use Daylight Savings Time (DLST)
Daylightsavingtime(DLST)isthepracticeoftemporarilyadvancingclockssothatthedaylightintheafternoonwillbelongerwhereasmorningwillbeshorter.Pleasedisre-gardthisifDLSTdoesnotapplytoyourcountry.
TosettheDLSTsettings:
Step 1: PressMenu>System >Date&Time> DaylightSavingTime> PressOKtoenable
Step 2: SelectDaylightSavingMode>SelecteitherBydate/timeorByweek/day>ConfiguredetailsinDaylightSavingSetup
ByDate/Time:
ThisoptionisrecommendedifyouknowtheexactdatetheDLSTbegins.Forexample,ifcompanyAwantstosettheDLSTtobeginfromMay3rd22:15hourandendsonJuly10th11:15hour,thissettingshouldbechosen.
Step 1: SetthemonthanddatefortheDLSTtobegin
Step 2: Setthetime(inHH.MMformat)onwhentheDLSTwillbegin.
Step 3: SetthemonthanddatefortheDLSTwillend.
Step 4: SettheendtimeoftheDLSTperiod.
ByWeek/Day:
Thisoption is recommended ifyouwant theDLSTsettings to takeplaceontheexactweek,monthanddayeveryyearregardlessofthedate.Forexample,ifcompanyBwantstosettheDLSTtobeginfromtheSundayofthe2ndweekofFebruaryat1510hourandendsonthe4thweekofMayat1000houreachyear,thissettingshouldbechosen.
Step 1: SetthemonthfortheDLSTtobegin.
Step 2: SettheweekfortheDLSTtobegin.
Step 3: SetthedayfortheDLSTtobegin.
Step 4: Setthetime(inHH.MMformat)onwhentheDLSTwillbegin.
Step 5: SetthemonthfortheDLSTtoend.
Step 6: SettheweekfortheDLSTwillend.
Step 7: SettheenddayoftheDLSTperiod.
Step 8: SettheendtimeoftheDLSTperiod.
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AccessLogSettingsPressMenu>System>AccessLogsSetting
• CameraMode:5modestocaptureandsavesnapshotimagesduringverification: NoPhoto:Nophotowillbetakenduringuserverification. Takephoto,nosave:Photowillbetakenbutwillnotbesavedduringverification. Takephotoandsave:Photowillbetakenandsavedduringverification. Saveonsuccessfulverification:Photowillbetakenandsavedforeachsuccessfulveri-
fication.Saveonfailedverification:Photowillbetakenandsavedduringeachfailedverification.
• DisplayUserPhoto:Optionstodisplaytheuserphotowheneverauserpassesverifica-tion.
• AccessLogsWarning:Displayautomaticremainingrecordmemorywarningwhentherecordspacereachesasetvalue.Selecttodisableorsetavalidvaluebetween1and9999.
• CirculationDeleteAccessRecords:Settoautomaticallydeleteasetvalueofoldaccessrecordsoncetheaccessrecordshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and999.
• CyclicDeleteATTPhoto:Settoautomaticallydeleteasetvalueofoldattendancepho-tosoncetheattendancephotoshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and99.
• CyclicDeleteBlacklistPhoto:Settoautomaticallydeleteasetvalueofblacklistedpho-tosoncetheblacklistedphotoshavereacheditsfullcapacity.Selecttodisableorsetavalidvaluebetween1and99.
• ConfirmScreenDelay(s):Setavalidvaluebetween1-9sforthelengthoftimetodisplaythemessageofsuccessfulverification.
• FaceComparisonInterval(s):Setthefacialtemplatematchingtimeintervalasperre-quired.Validvaluerangesbetween0-9s.
AttendanceRecordStorageOptionEachtimeaverificationisperformedonthedevice,atransactionlogwillbestoredinsidetheterminal.Theselogsneedtobemanagedtomaintaintheeffectivenessofthedevices.However,youcanonlysetuprulestocontrolattendancecapturingandstorage.
PressMenu>System>Attendance>Selecttypeofrulestoconfigure
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Display User photo
Youcansetthedevicetodisplayaphotooftheemployeeafterasuccessfulverification.Asuccessverifiedindicatorwillappearonthescreenafterhis/herIDandnamehasbeenverified.Youcantransferphotosfromthesoftwaretothedevice.
Thisshouldbeenabledifyouwouldlikethedevicetodisplaytheemployees’photoonscreen.
Alphanumeric User ID
YoucansetemployeeIDswithalphanumericentry forexample,ENG1003representsstaffID1003fromtheEngineeringDepartment.ThisalphanumericIDrecommendedforlargeorganizationswithmultipledepartments.Theperson inchargewillknowwhichdepartmenttheemployeesbelongtobyreferringtotheir ID.Onlyenablethis ifyourcompanyintendstoseparateemployeesfromdifferentdepartments.
Attendance Log Alert
Youcansetthedevicetopromptanalertmessageonscreeneverytimeitverifiesanemployee when its storage is approaching the limit. The value ranges from 1 to 99(transactioncounts).Thedevicewillalwaysdeleteearlier records to freeupspace tosavethelatestrecord(FIFO,firstinfirstout),ifstorageisfull.Bydefault,thevalueis99.Changeitifyouwanttoapplyanothervalue.
Cyclic Delete ATT Data
Youcansetthedevicetodeleteanumberofrecordswhenitsstorageisfull.Thevaluerangeisfrom1to999records.Forexample,youcansetthevalueat500recordsandthedevicewilldeletethefirst500recordstofreeupthespacetostorenewrecords.
Cyclic Delete ATT Photo
Youcansetthedevicetodeleteanumberofstoredphotoswhenitsstorageisfull.Thevaluerangeisfrom1to99.Forexample,youcansetthevalueto50andthedevicewilldeletethefirst50photostofreeupslotstostorenewimages.
Confirm Screen Delay(s)
Youcansetthetimedelayforthedevicetodisplayverificationresults(ID,nameandphoto).Thetimerangeisfrom1sto9s.
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Types 1:N 1:1
High Security 45 25
Normal 35 15
Low Security 25 10
FingerprintOptionsThresholdisthelevelofsecurityduringafingerprintverificationprocess.Thresholdde-termineshowmanypercentofminutiaepointsonafingerprinttemplatewillbereadbythesystem.
Thehigherthethresholdlevelmeansthedevicewillrequireadditionalminutiaepointstoverifyanemployee.Thusincreasingitssecurity.Thereare2setsofThresholdsettingsfordifferentverificationprocess:
• 1:1MatchingThresholdValue:1:1matchiswhereoneverificationmethodismatchedtoonlyonetemplate.Employeepresseskeypadtoinserthis/herIDfollowedbyOKbuttonandfingerprintverification
• 1:NMatchingThresholdValue:1:N(many)matchiswheretheverificationiscomparedagainstNtemplates.Employeepressesfingeronthescannertoverify.
• HighSecurity:Ifhighsecurityisintended,thethresholdvaluemustbesettohigh.Dotakenotethatifthethresholdvalueissettohigh,usersmaybeinconveniencedduetotherequirementmayneedmultipleverificationsofthefingerprint.Forexample:Ifsecuritylevelissettohigh,thechancesofidentifyingthewrongpersonwillbeverylow.However,youneedtoverifyforafewtimesbeforeyourcredentialsareverified.
• Normal:Thisisthedefaultsettingwhereboththesecurityandconveniencelevelareinbalance.
• LowSecurity:Ifhighconvenienceisintended,thethresholdvaluemustbesettolow.Dotakenotethatifconveniencelevelishigh,thesecuritylevelwillbelow,thusthechancesofinaccurateidentificationwillbehigh.
Belowisthetableforeaseofsetting.
• FPSensorSensitivity:Youcansetthesensitivityofthefingerprintprismtorespondtotheemployeewhenhe/sheplacesfingeronit.ThedefaultvalueissetatMedium.However,whentheenvironment isdry, it is recommendedtoset thesensitivity tohighandsettolowiftheenvironmentishumid.
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• 1:1RetryTimes: You can set the maximum number of attempts for 1:1 fingerprintverification or password verification. The device will trigger an alarm system whenthelimithasbeenreached.
Note: Bothalgorithmsarenotcompatiblewitheachother.
FingerprintImageSelecttodisplaythefingerprintimageonthescreen.Fourchoicesareavailable:
• Showforenroll:Displaythefingerprintimageonthescreenonlyduringenrollment
• Showformatch:Displaythefingerprintimageonthescreenonlyduringverification.
• Alwaysshow:Todisplaythefingerprintimageonscreenduringenrollmentandveri-fication.
• None:Nodisplayofanyfingerprintimage.
FaceParametersPressMenu>System>Face
• 1:1MatchingThresholdValue 1:1matchiswhereoneverificationmethodismatchedtoonlyonetemplate.Valid
valuerangesfrom55to120.Thehigherthethresholds,thelowerthemisjudgmentrate,thehighertherejectionrate,andviceversa.Defaultvalue:63isrecommended.
• 1:NMatchingThresholdValue 1:N(many)matchesarewheretheverificationiscomparedagainstNtemplates.Valid
valuerangesfrom65to120.Thehigherthethresholds,thelowerthemisjudgementrate,thehighertherejectionrate,andviceversa.Defaultvalue:75isrecommended.
• FaceEnrollmentThreshold Faceenrollmentopts1:Ncomparisontodeterminethevalidityofauser(registered/
noregister).Registeredfacialtemplateswillappeargreaterthanthethreshold.
• FacePitchAngle The pitch angle tolerance of a face for facial registration and comparison. Once a
face’spitchangleexceedsthissetvalue,thealgorithmwillconductafiltration.Anyfailureorignorancebytheterminalwillnottriggeranyregistrationnorcomparisoninterface.
• FaceRotationAngle Rotationangletoleranceofafaceisusedforfacialtemplateregistrationandcompari-
son.Onceaface’srotationangleexceedsthissetvalue,thealgorithmwillconductafiltration.Anyfailureorignorancebytheterminalwillnottriggeranyregistrationnorcomparisoninterface.
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• ImageQuality Imagequalityforfacialregistrationandcomparison.Thehigherthevalue,theclearer
theimagerequires.
• MinimumFaceSize Therequiredsizeforfacialregistrationandcomparison.Theobjectwillnotbefiltered
orrecognizedif thesizeofanobject issmallerthanthissetvalue.Thisvaluecanbeunderstoodasthefacecomparisondistance.Standandadjustamoderatedistancetoensurethedevicecapturestherightfaceforcomparisonandalgorithmprocesses. Ifthevalueis0,thefacecomparisondistanceisnotlimited.
• LEDLightTriggeredThreshold ChangetocontroltheonandoffoftheLEDlight.Thegreaterthevalue,themorefre-
quentlytheLEDlightwillbeturnedon.
• MotionDetection Themeasurementofthepotentialmotiondetectionthatwakestheterminalfromstat-
icmotiontothecomparisoninterface.Thegreaterthevalue,thehighersensitivitylevelthesystemwouldbe.Alargervaluesetcantriggertheinterfacemucheasierandmorefrequently.
• LiveDetection Determineifthesourceofabiometricsample.Preventaspoofattemptusingvisible
lightimages.
• LiveDetectionThreshold Setvaluetojudgethevisibleimagecomesfromanalivebody.Thegreaterthevalue,
thebetterthevisiblelightanti-spoofingperformance.
• Anti-counterfeitingwithNIR Identifyandpreventfakephotosandvideosattackusingnear-infraredspectraimag-
ing.
• WideDynamicRange(WDR) Balancelightandextendimagevisibilityunderhighcontrastlightingscenes;Improve
objectdetectionunderbrightanddarkenvironments.
• Anti-flickerMode CanbeusedwhenWDRisturnedoff.Reduceflickerwhenthedevicescreenisflashing
atthesamefrequencyasthelight.
Note: Donotattempttoadjusttheexposureorqualityparametersasitmayse-verelyaffecttheoverallperformanceofthedevice.Pleaseadjusttheexposurepa-rameterundertheguidanceofourafter-salesservicepersonnel
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PalmParametersPressMenu>System>Palm
• Palm1:1MatchingThreshold Only if thesimilaritybetweentheverifyingpalmandtheuser’s registeredpalm is
greaterthanthisvaluetoattainsuccessfulverification.
• Palm1:NMatchingThreshold Only if the similarity between the verifying palm and the user’s registered palm
greaterthanthisvaluetoattainsuccessfulverification.
ResetOptionsInaneventyouwanttorestoretheterminalbacktothefactorysettings.
Toresetoptionssetting:
Menu>System>Reset>PressOK.
Aconfirmationwindowwillpromptyoubeforetheterminalisreset.Ensurethatyouarecertainofperformingthetaskbeforeproceedingtoavoidirreversibledataloss.
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Chapter6
Personalization
You can manage the display style of your FingerTec device according to your prefer-ence.Theseincludetheuserinterface,voice,bellschedules,punchstateoptions,andshortcutkeymapping.
UserInterfaceTheuserinterfaceisdesignedassuchsothatuserscaninteractwiththedevice.Theseincludetheappearanceofthedevice,responsetime,andthecontentthatispresentedtotheuser.
TosetupthedisplayoftheUserInterface:
GotoMenu>Personalize>UserInterface>PressOKtoEnter>PressarrowandOKbut-tontoenableordisabletheoptions:
• Wallpaper:Youcanchoosewhichwallpapertobedisplayedonthescreen• Language: There are 8 languages preloaded into your device. Select the language
thatfitsyourenvironment
• LockPowerKey:YoucandisabletheON/OFFbuttontopreventpeoplefromtoyingwiththepowerbuttoncausingtheterminaltoshutoff
• MenuScreenTimeout:Thedevicewillreturntomainscreenifyouremaininactiveinthemenuafteracertainperiodoftime.Youcansetthetimedurationforthetimeoutbetween60sto99999s.
• IdleTimetoSlideShow(s):Devicewillstarttoplayslideshows(photo)onitsscreenwhenitisidle.Youcansettheidletimeduration(rangefrom3sto999s)beforetheslideshowsstarttoplay.
• SlideShowInterval(s):Youcansetthetimeintervalbetweeneveryimagefortheslideshow.Theintervalrangesfrom0-99
• IdleTimetoSleep(m):Youcansettheidletimeduration(rangefrom1to30min)tomakethedevicetogointosleepmode.Pressinganybuttonsatthedevicewillmakeitresumeoperations.
• MainScreenStyle:Youcanselect toshowclockdisplaystyleandstatuskeyonthemainscreen.
• CompanyName:Youcaninsertyourcompanynameintothissection.Thenamewillbedisplayedatonthereceiptfromthethermalreceiptprinterafteremployeesreportattendance.
Read more regarding receipt printing in chapter 9.
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VoiceYoucanchoosetoenableordisablethevoiceprompts,keyboardsoundoradjustthevolumeofthedevice.
Toenableordisabletheoptions:
GotoMenu>Personalize>Voice>PressOKtoEnter>PressarrowandOKbutton
• VoicePrompt:Youcanchoosetodisableorenablethevoicegreetingsorfeedbackduringtheoperations.
• Keyboard Prompt: You can choose to enable or disable the beeping sounds whenpressingonthekeys
• Volume:Youcanadjust thevolumeof thevoicegreetings/feedbackandkeyboardbeeps
BellYou can schedule the device to ring automatically during specific times. This is a re-mindertoalerttheemployeestostart/endwork,start/endofbreaktimeetc.
Toactivatethisfunction,youhavetocreateanewbellschedule:
GotoMenu>Personalize>BellSchedules>PressOKtoEnter>NewBellSchedule>Settheoptionaccordingly:
• BellStatus:Toturnthebellonoroff.
• BellTime:Setthetimeforthebelltoringautomatically.
• Repeat:Setthebelltorepeatoncertaindaysoreveryday.
• BellType:Youcansetforthebelltobetriggeredfromtheinternalbellorfromanexternalbellthatiswiredtothedevice.
• RingTone:Selectthebells’preferredringtone
• InternalBellRelay:Specifiesthetimedurationforthealarmtoring(rangesfrom1sto999s).
Edit and Delete a Preset ScheduleOnceyouhavecreatedabellschedule,youcaneditordeletethescheduleentirely.
Editingthefunctionissimilartoaddinganewschedule:
GotoMenu>Personalize>BellSchedules>PressOK>AllBellSchedule>PressOK>PressDownarrowtoselectthebellschedules> PressOK>PressEdittoedittheexistingscheduleorDeletetodeletetheschedule.
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PunchStateOptionsIntheeventyouwantyouremployeestopressabuttontoconfirmhis/herattendancestatus(forexampleCheck-In,Breakstartsetc)youwillneedtosetthepunchstatefromyourkeyboard’sF1toF8buttons.
Punch State ModeSetthedisplayofthestatuskeys:
Go to Menu > Personalize > Punch State Options > Press OK > Punch State Mode >Selectonefrombelow:
• Off:Todisablethepunchstatekeyfunction.Employeesarenotrequiredtopressanybuttonstoreporttheirattendance.ThescreenwillnotdisplayanyStatuskey.Short-cutKeyMappingsmenuwillalsobecomeinvalid
• ManualMode:Switchthepunchstatekeymanually,andthepunchstatekeywilldis-appearafterPunchStateTimeout.
• Auto Mode: Once this mode has been chosen, set the punch state key’s switchingtimeinShortcutKeyMapping.Thesetpunchstatekeywillbeswitchedautomaticallywhentheswitchingtimeisreached.
• ManalandAutoMode:Themaininterfacewilldisplayauto-switchingpunchstatekeyunderthismodewhileitalsosupportsmanuallyswitchingthepunchstatekey.Themanuallyswitchingpunchstatekeywillbecomeanauto-switchingpunchstatekeyaftertimeout.
• ManualFixedMode:Thepunchstatekeywillremainunchangeduntilitisbeingman-uallyswitchedonthenexttime.
• FixedMode:Onlyafixedpunchstatekeywillbedisplayedandthestatuscannotbeswitched.
Punch State Required
Youcansetthedevicetoonlyacceptverificationafteranemployeepressesthestatuskeytovalidatetheirattendancestatus.Thedevicewillnotrespondtoattemptsiftheemployeefailstovalidatetheirattendancestatus.
Toenablepunchstaterequired:
GotoMenu>Personalize>PunchStateOptions>PressOK>PunchStateRequired> PressOKtoenableordisableit.
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ShortcutKeyMappingsYoucanassignsixshortcutsasattendanceor functionalkeys.Onthemain interface,whentheshortcutkeysarepressed,thecorrespondingattendancestatusorfunctioninterfacewilldisplay.
Toshortcutkeymappingssetting:
GotoMenu>Personalize>ShortcutKeyMappings>PressOKtoEnter>Select theappropriatekeybypressingthedownarrow>PressOKtochoosethecorrespondingaction
Note: WhentheAttendanceStatusshortcutkeyisselected,youcanalsosetthe‘AutoSwitch’parameter(refertopage37regardingAutoMode).
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Chapter7
DataManager
Datastoredintheterminalcanbeutilizedtoestablishmanagementrightsorhavespe-cificlogsremoved.
Tomanageyourdata:
GotoMenu>DataManagement>PressOKtoEnter
DeleteDataDatastoredintheterminalcanbedeletedwithinyourDataManagementfunction.Be-lowisalistofavailableoptionsinyourterminal:
• DeleteAttendanceData:Deleteallattendancerecords.
• DeleteAttendancePhoto:Deleteallemployees’attendanceimages.
• DeleteBlacklistPhoto:Deletephotosofemployees’capturedduringafailedverifica-tionattempt.
• DeleteAllData:Deletedatarelatedtoface&fingerprintstemplates,IDs,passwords,cardIDandattendancerecords.
• DeleteAccessControl:Deleteaccesscontrolrecords.
• DeleteAdminRole:Removesadministratorprivilegesinyourterminal.Allemployeeswhohadtheprivilegewillidentifyasanormaluser.
• DeleteUserPhoto:Deleteallphotos.
• DeleteWallpaper:Deleteallsavedwallpapers.
• DeleteScreenSavers:Deletescreensavers.
Select Delete All or Delete by Time Range when deleting access records, attendancephotosorblacklistedphotos.PleaseensuretosetaspecifictimerangetodeletealldatawiththeperiodifyouselectDeletebyTimeRange.
Toi
AccesscontrolAccessControloptions isusedtoset theDoorLocksetting,TimeZone,HolidaysandAccessGroup.
Access Control Options settingsTosettheparametersoftheDoorLockandrelatedequipment
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TosetuptheAccessControl:
PressMenuicon>AccessControl>AccessControlOptions
• GateControlMode Selecttoturnonthegatecontrolmode.IfONisselected,theinterfacewillremove
theDoorlockrelay,DoorsensorrelayandDoorsensortypefunction.
• DoorLockDelay(s) Thisvalueisthetimeperiodforthedoortolockagainafteritunlocksonsuccessful
verification.Validvalue:1-10s;0srepresentsfunctiondisabled.
• DoorSensorDelay(s) Thisfunctiononlyworksifthedoorsensorisavailable.Whenadoorisnotclosing
foraspecifiedtime,thesensorwilltriggerthealarmsystem.Specifythetimeofthedelay.ThevalidvalueofDoorSensorDelayrangesfrom1to255secs.Chooseyourpreference.
• DoorSensorType TherearethreetypesofdoorsensoravailablefordooraccesswhichareNone,Nor-
malOpen(NO),andNormalClosed(NC).Onceadoorsensorisavailable,youhavetochoosethedoorsensortype.DaultisNone.
• VerificationMode The supported verification mode includes password/face, User ID only, password,
faceonly,andface+password.
• NCTimePeriod TosetthetimeperiodforNormalClosedmode,sothatnoonecangainaccessdur-
ingthisperiod.
• NOTimePeriod TosetthetimeperiodforNormallyOpen,sothatthedoorisalwaysunlockedduring
thisperiod.
• SpeakerAlarm Whenthe‘SpeakerAlarm’isenabled,thespeakerwillraiseanalarmwhenthedevice
isbeingdismantled.
• MasterDevice Thestatusofthemastercanbesettoexitonenterwhensettingupthemasterand
slaveterminals.
Exit: Therecordverifiedonthehostistheexitrecord Enter:Therecordverifiedonthehostistheentryrecord
• ResetAccessSettings Torestoreaccesscontrolparameters.However,erasedaccesscontroldata inData
Mgt.isexcluded.
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TimeZoneTime Zone is the minimum time period of access control settings, there are 50 TimeZonecanbesetforthesystem.EachTimeZoneconsistof7timeperiodsection(aweek),andeachtimeperiodsectionisthevalidtimeforaccesswithin24hours
TosetuptheTimeZone
PressMenuicon>AccessControl>TimeZone
Step 1: TaptheinputboxofSearchRimeZone.
Step 2: Enterthenumberofthetimezone(50intotal)tobesearched.
Step 3: Tapthedateonwhichtimezonesettingisrequired.
Step 4: PressUpandDowntosethestartandendtime,thenpressConfirem(OK)
Note: 1.Valid Time Zone: 00:00 ~ 23:59 (Whole day valid) or when the end time is
greaterthanthestarttime 2.InvalidTimeZone:Whentheendtimeissmallerthanthestarttime 3.Thedefaulttimezone1indicatesthatDevice’sDoorisopenalldaylong
Holidays
Theconceptofholidayandfestival is introduced intoAccessControl.Onholidaysorfestivals,specialaccesscontroltimemayberequired,butchangingeveryone’saccesscontroltimeisverytedious.Therefore,theaccesscontroltimeonholidays,whichap-pliestoallstaff,canbeset.Iftheaccesscontroltimeonholidaysisset,theopeningorcloseperiodofLockonHolidayssubjectstothetimezonesethere.
AddingNewHolidays
PressMenu> AccessControl>Holidays>AddHoliday
• No.:HolidayID
• StartDate:Dateoftheholidaysettingstartapplies
• EndDate:Dateoftheholidaysettingends
• TimeZone:selectAccesstimeperiodthattheholidaywilluse
EditHolidays
PressMenu>AccessControl>Holidays>AllHolidays>selectHoliday>Edit
DeleteHoliday
PressMenu>AccessControl>Holidays>AllHolidays>selectHoliday>Delete
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CombinedVerificationSettingsStrengthenthesecuritybyarrangingtheaccessgroupsintodifferentdoor-unlockingcombinations.Thiscanbeachievedviamultipleverifications.
Door-unlockingcombination:RangeofthecombinednumberNis:0≤N≤5,andtheNamountofmembersmaybelongtooneormorethanonedifferentaccessgroups.
GotoMenu>AccessControl>CombinedVerification
Examples,
Ifthedoorunlockingcombination1is(0103050608),thiscombinationhasatotalof5users.Theseusersare5individualsfrom5differentaccesscontrolgroups(ACgroup1,group3,group5,group6andgroup8,respectively).
Ifthedoorunlockingcombination2is(0305080000),thiscombinationhasatotalof3users.UsersarefromACgroup3,ACgroup5,andACgroup8.
Todeleteadoor-unlockingcombination
Setallgroupnumbersto0inordertodeletethedoor-unlockingcombinations.
Anti-passbackSetupThis function is optional and can be activated to resolve existing security problems.Often,usersmaybefollowedbysomeoutsiderswhileenteringthedoorandtheseout-sidersarewithoutverification.Thissetupcanmakesuretheallcheck-inrecordmatchesthecheck-outrecordwithtraceabledooraccessactivities.
Toenablethisfunction,twodevicesmustworktogether:Amasterdeviceandaslavedevicemustbeinstalledattheinsideandtheoutsideofthedoor.Twodevicescom-municateviatheWiegandsignal.TheWiegandformatandOutputtype(UserID/BadgeNumber)adoptedbythemasterdeviceandslavedevicemustbeconsistent.
ToenabletheAnti-passbackSetup:
PressMenuicon>AccessControl>Anti-passbackSetup
• NoAnti-passback:Bydisablingthisfunction,allsuccessfulverificationviamasterorslavedevicecanunlockthedoor.Theattendancestateisnotsaved.
• OutAnti-passback:Theusercancheck-outonlyifthelaststatusinrecordisacheck-in;otherwise,thealarmwillbetriggered.Thismodeallowsuserstocheck-inwithoutrestriction.
• InAnti-passback:Theusercancheck-inonlyifthelaststatusinrecordisacheck-out;otherwise,thealarmwillbetriggered.Thismodeallowsuserstocheck-outwithoutrestriction.
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• In/OutAnti-passback:Theusercancheck-inifonlythelaststatusinrecordisacheck-out;theusercancheck-outifonlythelaststatusinrecordisacheck-in;otherwise,thealarmwillbetriggered.
DuressOptionsSettingsByactivatingtheduressverification functionwithspecificauthenticationmethod(s),thedevicewillstillunlockthedoor,however,asignalwillbesenttotriggerthealarmifauserisperformingauthenticationundercoercion.
ToenabletheDuressOptionsSettings:
PressMenuicon>AccessControl>DuressOptions
• AlarmonPassword:Analarmsignalwillbegeneratedwheneverauserusesthepass-wordverificationmethod.
• Alarm Delay(s): Alarm signal will not be transmitted until the alarm delay time iselapsed.Validvaluerangesfrom1to999s.
• DuressPassword:Keyin6-digitduresspassword.Thisduresspasswordwillsendoutanalarmsignalwheneverauserentersit.
AccessGroupSettingTodefinegroupandtimeperiodforregisteredusers:
Step 1: Menu>AccessControlRole>AccessGroup
Step 2: Menu>AccessControlRole>TimePeriod
Useraccesscontrolallocatesthegroupandthetimeperiodthatauserbelongsto.
NewuserswillbeautomaticallygroupedunderGroup1bydefaultandcanbereas-signedtoothergroups.FaceID5devicesupportsupto99accesscontrolgroups.
• NO.:AccesGroupID
• VerificationMode:VerificationtypeforusersinthisGroup
• TimeZone:validaccesstimeforuseristhisGroup
• IncludeHolidays:EnablingthismeanthisgroupwillusetheHoliday’ssettingsandTimeZone
EditAccessGroup
PressMenu>AccessControl>AccessGroup>AllGroups>selectGroupID>EditDeleteAccessGroup
PressMenu>AccessControl>AccessGroup>AllGroups>selectGroupID>Delete
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Chapter8
AttendanceSearch
Thedevicestoresattendancerecords,whichcanbeprocessedbyoursoftwaretopro-ducepayrollcalculationsandotherreports.Thissearchfunctionisaneasytousemod-ulethatallowsyoutocheckandbrowserecordsatyourconvenienceatanytime.
Youcanchoosetodisplayphotostogetherwithattendancerecords.
Tousethisbrowser:
GotoMenu>AttendanceSearch>PressOK>InserttheuserIDtosearch(leaveblankifyouwanttoseeallemployees)>PressOK>SelectthetimerangefromthelistorenterspecificdateandtimeattheUserDefined>PressOKtoseeallrecords
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Chapter9
WorkCode
AmajorityofFingerTecTerminalsisincorporatedwithafeaturewhichallowuserstoselectareasonforre-entryduringverificationbyselectingaworkcode(forexample,workcode13–OnsiteatCustomers).
AddingaWorkCodeBydefault,ourterminalsdoesnotcontainanyworkcodes.
Toaddaworkcode:
GotoMenu>WorkCode>NewWorkCode>Keyintheworkcode
• ID:TheworkcodeIDsupports1digitto8digitsinlength.
• Name:Shortdescriptionoftheworkcode.
AllWorkCodesAllworkcodescanbeviewed,deletedoredited(withtheexemptionofmodifyingtheIDnumber)intheAllworkcodestab.Theprocessofeditingaworkcodeissimilartoaddingaworkcodeasexplainedin10.1.
Toviewallworkcodes:
GotoMenu>WorkCode>AllWorkcodes>SelecttheWorkcode>PressOKtoSelecteithertoEditorDeletetheselectedWorkCode.
WorkCodeOptionsTheoptiontouseworkcodesmustbeenabledbeforeitcanbeutilized.
ToturnonWorkCode:
GotoMenu>WorkCode>WorkCodeOptions>WorkCodeRequired>PressOKtoturnitON
Note: Ifyouwishtobaremployeesfromenteringnewworkcodesduringverifi-cation,youmustenablethefunction“WorkCodemustbedefined”.Thetermi-nalwillrejectworkcodesitcannotmatchtoinitscurrentlist.
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Chapter10
Diagnostic
TheDiagnosticspageallowsyoutoanalyzetheconditionofyourterminal(s)byutiliz-ingaseriesoftests.Onlyadministratorsareauthorizedtoperformthesetests.Toviewthestatusofyourterminal,youcanselectGotoMenu>Autotest:
AutotestToautomaticallytestwhetherallmodulesinthedevicefunctionproperly,whichin-cludetheLCD,audio,cameraandreal-timeclock(RTC).
All TestAutotestwhethertheLCD,audio,cameraandETCarenormal.
Test LCDAutotest the display effect of the LCD screen by displaying full-colour, pure white,andpureblack.
Test VoiceAutotestthevoicequalityoftheaudiofilesandiftheyareofcompletedversions.
Test Fingerprint SensorExaminetheclarityoftheacquiredfingerprintimagebypressingafingeronthescan-ner.Thefingerprintimagewilldisplayonthescreen.
Camera TestingExaminethepropercamerafunctionsbycheckingtheclarityofthetakenpictures.
Test Clock RTCTesttheRTC.Toexamineiftheclockworksnormallyandaccuratelywithastopwatch.Taponthescreentostartcountingandtapitagaintostopcounting.
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Chapter11
SystemInfo
Thisoptionallowsyoutocheckyourterminalsstorage,firmware,algorithmetc.
Toaccessyoursysteminformation:
GotoMenu>SystemInfo
DeviceCapacityThenumberofenrolledusers,administrator,passwords, total fingerprintandattend-ancerecordswillbedisplayed.
DeviceInfoTheDevicename,serialnumber,MACaddress,FingerprintAlgorithm,PlatformInforma-tion,MCUversion,ManufactureandManufacturedDateandTimewillbeshowninthissection.
FirmwareInfoTheFirmwareversion,BioService,PushService,StandaloneServiceandDevServiceisavailablefromthistab.
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Troubleshooting
“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalandthecomputerarenotproperlydone.Findoutwhichmethodyouareusingtocon-nect.TheterminaloffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter4tofurtherunderstandthetopic.
“AdminAffirm”AppearsYouarenot theadministratorof this terminal.Onlyanauthorizedadministra-tor of the system is allowed to access the Menu. Any attempt of normal usertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratororhe/shehasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheterminal.
DifficulttoReadFingerFivethingscouldbethecauseofthis:
Enrolment is not properly doneEnrolment is themost importantprocess toensure that the terminalcapturesthe best quality of your fingerprints. Refer to chapter 3 for how to do a goodenrollment.
The location of the terminal is not conduciveThescannerdoesnotworkwellinbright-lightedarea.Coverthescanneralittleifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperform-ance.
Finger is not properly placedTo get a good read, make sure that your finger’s center points are located atthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.
The scanner is not cleaned or it is scratchedCheck the quality of the scanner. If the scanner is dirty, please clean it with amicrofibercloth.Ifitisscratched,contactyourlocalresellerforareplacement.
Did anything happen to your finger lately? Makesurethatthefingerisnotinjured,cutorbruisedwhichcouldcauseitdif-ficultytoread.Thealgorithmreadstheminutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.
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“DuplicateFinger”AppearsFingerTec terminals are intelligent. It will not accept the same fingerprint twiceintoitssystem.Ifyouhaveregisteredafingerintotheterminal,thesystemwouldprompt “duplicate finger” when you try to enroll that finger for another time.Chooseadifferentfingertoproceed.
RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem
Have you registered the card to the terminal?Thecardmustberegisteredtotheterminalbeforeitcanreadtheinformationinthecard.Refertochapter3Userforcardenrolment.
Have you assigned the user ID to the verification group that supports RFID card? WithoutsettingtheterminaltoshowthatyouareunderagroupthatsupportsRFIDcard,theterminalwouldn’treadyourcard.
NoSoundAfewthingscouldcausethisproblem:
The terminal voice mode is silentPerhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter6Personalization.
Speaker is damagedOnce you have rectified the voice mode, if the problem persists, proceed to testthevoice.GotoChapter10todothetest.Ifnovoiceisbeingemitted,contactyourlocalresellerforsupport.
Formoretroubleshooting,gotohttp://user.fingertec.com/
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