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flexiblelearning.net.au/innovations
Mainstreaming e-learning at AMES
Testing wikis: a high challenge high support model for embedding
and integration
flexiblelearning.net.au/innovations
• More than 500,000 people from 138 countries have accessed our services
• In 2007 over 10,000 refugees
and migrants accessed our
programs• Settled 1,572 refugees • 300 VET students received a
qualification in 2007
flexiblelearning.net.au/innovations
• Low levels of education in their country of origin• Lack of generic employability skills and knowledge
of the Australian workplace culture• No local work experience• Psychological factors: low self esteem, lack of
confidence, depression due to pre-arrival experiences
• An identifiable gap between client aspirations and skills
• Significant socio-economic disadvantage
flexiblelearning.net.au/innovations
“ teaching former refugees to use a wiki”Ten SIOs working in the ILM program studying Cert III in Business Admin
flexiblelearning.net.au/innovations
• Employed as Settlement Information officers
• Provide settlement information in first language to refugee and humanitarian entrants in Melbourne
• Studying for the Certificate III in Business Administration
• All training delivered f2f
flexiblelearning.net.au/innovations
flexiblelearning.net.au/innovations
flexiblelearning.net.au/innovations
flexiblelearning.net.au/innovations
flexiblelearning.net.au/innovations
flexiblelearning.net.au/innovations
• Scheduling of computer classes
• Competing priorities: work, study, family
• Language level and computer skills
• Selection of web 2.0 tools• Teacher workload and
availability
flexiblelearning.net.au/innovations
• Wiki as a tool for meaningful integration
• Students’ motivation• Peer support is
essential• Teacher buy-in is crucial• Some very unexpected
success stories
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