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8/19/2019 GE Transformation PPT
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GE’S TRANSFORMATION
JACK WELCH’S
LEADERSHIP
Subm
Sume
Asisst
SGGS
Chand
8/19/2019 GE Transformation PPT
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CONTEN
TALL
ABOUT
JACK
WELCH
SWO
T
ANALY
SIS
GE’S VIS
20
&
BEYO
GE
OVER
VIEW
INITIATIVES
TAKEN BY
JACK
WELCH
8/19/2019 GE Transformation PPT
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OVERVIE
W
FOUNDED
1878, Thomson Houston Electric Company
(THEC)
1
MERGER
1892, Between GE an THEC !orme General
Electric
2
HEADUARTE
RS
"air#el, Connecticut,
$%&
!
ima'ination REVENUE
18*%8++ Billion (as o!
2+1*)
"
8/19/2019 GE Transformation PPT
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OVERVIE
W
ACHIEVEMENTS
#201"$1%
19th ost -nno.ati.e company ("ast
Company)
1*th ost amire company
("ortune)
1/th ost pro#ta0le company in the worl("ortune)
7th Best company !or eaers
("ortune)
th ar'est in $&3 (Gross
4e.enue)
*th Best Glo0al Bran
(-nter0ran)
5r ar'est Company in the worl
("or0es)
8/19/2019 GE Transformation PPT
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GE '
CEO(
SINCE 1)*!
8/19/2019 GE Transformation PPT
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PREDECESS
OR
REG JONES #1)*! $
1)+0U,-./
345
-,7
-8834
9-((54
4/9( ;
I,;39-5
,
<,3-7 .=
"!
SBU’(
>
"!
(3-<5?
,5(:
T
(883
(3-<
5?
8/-,,5,
<>
GE
-(
.,?@9-3
;3
@3(
?98-,5(
#I95-7 5(
SBU
.-(7
(3?3 &
F397 -
?435,<
,
GE’(
78-39,
(
7545(5,(
<38(
-,7 SBU’(
5@
YEAR
ACHIEVEMENT
1)*0
6CE o! the ear 5 timpeers%1)*
)
6CE o! the :eca
1)+ 6ana'ement e'en
8/19/2019 GE Transformation PPT
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JAC
K
WELC
H
BRIEF
INTRODUCTION
J@, F3-,?5( = J-? =
W/?@ J3>
(0orn >o.em0er 19,
195*),
?ea0oy,
3
ALMA$ MATER
@ &alem Hi'h school
@ $ni.ersity o! assach(Bachelor o!
&cience in Chemical En'i
19*7)@ $ni.ersity o! -llinois a
Champai'n (%& an ?h:
YEAR
ACHIEVEMENT
1))*
>ational 0usiness ha
1))
)
ana'er o! the 2+th
2001$200" "or0es /++ richest 3
8/19/2019 GE Transformation PPT
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JAC
K
WELC
H
CHALLENGES AS A
CEO
IECONOMY
IN
RECESSIO
N
!
1
2
HIGHEST
UNEMPLOYMENT
8/19/2019 GE Transformation PPT
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INITIATIV
ES
WELCH’S EARLY
PRIORITIESHARDWARE
INITIATIVE
1 3 2 $ F5 S// 3C/(
o T@3 C53?/C,?8
o D$S-,< & R-/
T59
P/-,,5,<
SOFTWARE
INITIATIVE
o W3 O
o
B( P3-?5?(
8/19/2019 GE Transformation PPT
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INITIATIV
ES
THREE CIRCLE
CONCEPT
SERVICE
S
GECC
-n!ormation
Construction
En'ineerin'
>uclear
&er.ices
COR
E
i'htin'aor
3pplianc
e otor
Transportation
Tur0ineConstruc
SUPPOR
T
OUTS
TECHNOLO
GY
-nustrial
Electronics
eical
&ystems
aterials
3erospace3ircra!t
Housewa
?etroleum Central 3
Conitio
&emiconucto
r T
3uio GE Train' Co%
Ca0le
$tah inin'o0ile
VENTURE
S
?ower
:eli.eryCalm
a
4aio
&tations
8/19/2019 GE Transformation PPT
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INITIATIV
ES
DISCIPLINED
DESTAFFING
LEAN & AGILE:
M-5,< 88/ 837?54 -,7
?98554
6;e onFt nee the Duestioners checers, thenitApicers who 0o' own the
process%% Toay each sta!! has to as, H7 I -774-/ H 7 I 9-88/ , @/5, 93 ;;?54 -,7?98554>
8/19/2019 GE Transformation PPT
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INITIATIV
ES
REAL TIME
PLANNING
ONE PAGE ANSWERS TO %
UESTIONS:1% Current aret
:ynamics2% CompetitorsF ey 4ecent
3cti.ities5% The GE Business
4esponse/% Greatest competiti.e threat o.er
neIt
5
years*% GEFs BusinessFs ?lanne
FIVE P AGE STRATEGY
PLAY BOOK
8/19/2019 GE Transformation PPT
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INITIATIV
ES
BENEFITS OF HARDWARE
INITIATIVE
>um0er
o!
Employee
s
(1981A
89)
4e.enue
(1981A8*)
peratin'
?ro#ts
(1981A
@ 1% Billion to 2%/Billion
@ 27%2 Billion to 29
Billion
@ /+/,+++ to 292,+++
8/19/2019 GE Transformation PPT
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WORKOU
T
THE FIRST SOFTWARE
INITIATIVE
employee
s
ecision on
8+J
IMPLEMENTA
TION
OBJECTIVEOVERVIEW
-mplementati
on
Team (2/
consultants)
Group o! /+A
1++
5 ay sessions
n the
spot
To esi'n aprocess to 'etunnecessary0ureaucraticwor out o! thesystem%
To create theculture o! asmall company,where all !elten'a'e ane.eryone ha.oice%
3n openiscussion!orum%
Employee coul
'i.e ieas ansu''estions on0usiness an'et immeiateresponses to it%
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BESTPRACTIC
ES
THE SECOND SOFTWARE
INITIATIVE
LEARNIN
G
FROM
OTHER
INDUSTRI
ES
FOCUS
MORE
ONHOW
THINGS
GET
DON
IMPLEMEN
T
ATIO
N
R E S U L
M
-
8/19/2019 GE Transformation PPT
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GOGLOBA
L Tain' a.anta'e o
'lo0al
economic slow
own
@ European CrisisA
17%*Bn@ eIican ?eso
collapse
@ 3sian Economy Crisis
(1997A98)
3ppointin'
?aolo
"resco as
Hea,
-nternationa
l
peration
s
4ampan
t
3cDuisitions
8/19/2019 GE Transformation PPT
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EMPLOYE
ES
DEVELOPING LEADERS FOR
TOMORROW
63 ?layers (CharacteriKe 0y /Es L Ener'y, Ene
E'e, EIecution)
5+ :e'ree"ee0ac
Trainin' institute atCroton ille
-mpro.e ?aca'esM&tocptions
&uccession?lannin'
eepin' close ta0s on top 5+++
EIecuti.es
8/19/2019 GE Transformation PPT
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EMPLOYE
ES
PERFORMANCE APPRAISAL
SYSTEMRAN
K
RATIN
G
REWAR
D
2 1*J &T4>
G
S?
O85,(
/ 1*J B4:E4->
E
I9834 3
M4* Bottom 1+J E3&T E""ECT-E
W7 O
5 *+J H-GH 3$E:T3-5,5,<
1 Top 1+J T?
S? O85,(
8/19/2019 GE Transformation PPT
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-3= /((
-453
INTOTH
E
1))0
(
THE THIRD
WAVE
S345?
B(5,(
((N5,
;
S3?@
BounaryessBeha.iour
8/19/2019 GE Transformation PPT
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SI
SIGM
A
UALITY
INITIATIVEEmployees were issatis#e with the Dua
o! its
prouct%
GE was operatin' at error rates 1+,+++ ti
the siI
si'ma Duality le.el o! 5%/ e!ectsMmillion
8A
12 0illionMyear%
&eries o! plannin', resource allocation, re
an
communication meetin's were one%
?articipation in initiati.e was compulsory
Bonus
was tie with it%
8/19/2019 GE Transformation PPT
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SI
SIGM
A
IMPLEMENTATI
ON
MASTE
R
BLAC
K
BEL
T
GREE
N
BEL
T
BLAC
K
BEL
T
T3-5,5,< L /
wees
I98/9,-5,
A *
onths proect
aime at
impro.in'
ualit
T3-5,5,<A wees
in
statistics,
ata
analysis an
other siI
si'ma
"ull time &iI
&i'ma
instructors
%10 F/7 5,?3-( 5, /5; ; CT (?-, $
3-= .(>RESUL 62 37?5, 5, 59 - (345?
(-5,(>!0000 S5 S5<9- 83?( 3
8/19/2019 GE Transformation PPT
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SUMMAR
Y CULTURAL
CHANGE6'oin' !or the
leap
D,(55
,<
R(3?35
,<
R945,<
B3-?3-?=
C@-,<5,<
A57 P R O D U C T I V I
T Y
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8/19/2019 GE Transformation PPT
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SWO
T
ANALYS
ISer'ers
an
acDuisitions
Competitio
n-n!ormation
security 4esearch
an
e.elopmen
t
"inancial
crisiseia
epictions
OTE.aluation an
3nalysisGlo0al
reco'nitionSWO
T
ANALY
SIS
Glo0al stren'th
an
competiti.eness
$nerAper!ormin'
ener'y
sector
W SEIcellent
ana'ement:i.ersi#e lines
o!
operation
Threat to
OeIi0ilityEn.ironmental
initiati.es
8/19/2019 GE Transformation PPT
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200+$
2012
16>
1
1">
)
• Total -nustry &e'ment4e.enue P GE Capital4e.enue (/*J)
• Chan'e in port!olio
• &ale o! /9J stae o! >BC$
• 4isin' pro#t !rom sellin'3ir cra!t en'ines antransportation eDuipments
• 3cDuisition o! u!in
-nustries
• 4ise in orers !rom a.iation an
oil
CONSOLIDATEDREVENUES #I,
B5//5,(1+0
1%" 1%0 1"*
1"*
200+ 200) 20102011 2012
OPERATINGEARNINGS #I,
B5//5,(
16>)
12>"
)>)
200+ 200) 20102011 2012
PERFORMANCE
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8/19/2019 GE Transformation PPT
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STRATEGI
ES
GE’S VISION FOR 2016 &
BEYOND
0
10
20
!0
"
E,3<= H-/@?-3 -,7 A45-5, 7354 <3@
P37? -,7 S345? /-,?@(
G3@ ;39 E93<5,< E?,95(
M-3<5, E8-,(5,
DIFFERENCE BETWEEN GROWTH AND
8/19/2019 GE Transformation PPT
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BASIS GROWTH TRANFORMAT
1 F?( T@ ;?( 5@5, @
3<-,5(-5, 5( ;-3 93 , @(57 5>> , 9-3(?(93( (<9,( -,7 ( ,>A <3- 8-3 ; 75(?((5, 5@5,@ 3<-,5(-5, 5( , @ 5 ?-,-773(( @ 5(5,< 393<5,< ,7($ ><> , @-837?9-3 ;-?5/55( (
8 5, 4,3( ?35?-5,-8834-/( -,7 ( , ;3 9-5,<@ 837??98-,=-??8-./ -,7 ?375./>
T@ ;?( -88-3( . 9
5,(57> T@ Q,/-3,5,<.5< , ' @3 5( - <3-?,?3, 5@ @- /75(5,< 3/-5,(@58( 878-39,-/ 8(55,( 8(3?3( 5,;39-5, (,> T@ ?/3-/ 5((( -393 (3,</= 5, @ ?-(
3-,(;39-5,>
2A< ;@O3<-,5(-
5,
G35,< 3<-,5(-5,( -3=85?-//= =,<3> T@ -43-<-< ; @ 99.3( 9-= ./3 4, @, @ 98/=
9-= . /73 @ 83(, 9-= .
T@3 -3 93 /5/= 3/-5,(@58 8-3,( -,5,75457-/( 5( 93 /5/= 8/-? @5?@ 9-( 5 (
75?/ 5,55- , 8-
DIFFERENCE BETWEEN GROWTH ANDTRANSFORMATIONA, ,<5,< (7= - @ I,75-, I,(5 ; M-,-<9, A@97-.-7 (<@3 -3 ?3?5-/ 753,?( ., @( ?@-,< 83?(((%
8/19/2019 GE Transformation PPT
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B-(5( G3@ T3-,(;39-5,
!> S-( P8/ ( @9(/4( -( .5,<Q, @ 94’ @53 -3,- ;-?5, 5( 93 Q(57’
T@3 (9( -883@,(5, ; /((?-( ; 3-,(;39<3-3 ;/5,< @-
(=(9( ,7 ?99,(3- 5@ -883835-/= 7(5<,
">A?,/7<9,
F3 9-,-<3( 5, - <3@(5-5, @3 5( -, 598/5?5-?,/7<9, ; @53Q835(’$ @5?@ 5( @= @=
@-4 ., @537 3 8397>T@= -3 93 /5/= ;/,5?7 -,7 -?,/7<7>
I, ?-( ; 3-,(;39-,, @-4 ?3-59-7 ?375,-3(7?5(5, 9-5,< 5( 9
T@- 5( 83.-./= @= (<<( @- 9-3( ;-3 3-,(;39-5, ?-((?,4=5,< 8?-5,( 3-5,5,< -,7 ( ,>
%> A,9= P8/ ,7 ( -,9= -(
.5,< 93 5983-,> T@3
T@ ;/5,< ; @ 5
93 -(5/= (-./5(@
8/19/2019 GE Transformation PPT
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THAN
K
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