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Getting Work Done
• 97% of employees surveyed said they could be more productive;
• 49% said they could increase productivity by 50% or more.30
Source: Freedman & Fiedeldey-Van Dijk (2003) www.6seconds.org/case
What are the 2-3 top issues in your workplace?
2012 Workplace Issues Report
Respondents
Sr. Exec-utive25%
Sr. Manager8%
Middle Manager22%Line
Manager7%
Individual / Team Member
37%
by Role
Business & Industry23%
Finance5%
Gov-ern-ment10%
Healthcare9%
Higher Education7%
Hospitality6%
Nonprofit8%
Other Prof Services14%
Primary & Secondary Education
6%Technology
12%
by Sector
Source: 2012 Workplace Issues Report, www.6seconds.org
Top Issues 2012
Made with wordle.net, larger words are more frequent
Source: 2012 Workplace Issues Report, www.6seconds.org
Feeling a Solution?
Irrelevant
Unimportant
Significant
Important
Essential
0 100 200 300 400 500 600
Number of Responses
To address these challenges, how important are your own attitudes / feelings?
Source: 2012 Workplace Issues Report, www.6seconds.org
Most Frequent Words
Retention 13.7%Talent 13.2%Leadership 12.3%
Communication 10.1%Competition 9.1%Change 7.4%
Alignment 7%Source: 2012 Workplace Issues Report, www.6seconds.org
Find it. Feed it. Keep it.“Retaining and attracting talent in a shrinking competitive pool. Efficiently aligning internal infrastructure to support growth and new/emerging business models.” - HR Director, Technology – USA “Retaining talents, innovations and its implementations”- Executive Board Member, Finance – Turkey “Leadership, developing new skills, increasing alignment.” - Director, Professional Services – UK
“Increase productivity. Retain talent. Work life balance.” – Senior Manager, Healthcare – UAE “Improving alignment between team leaders and retaining talent.” – Executive Director, Professional Services – Brazil “Creation of an effective talent platform.” – Director, Business & Industry – Panama
Source: 2012 Workplace Issues Report, www.6seconds.org
Where are the issues?
Fi-nancal /Technical34%
Peo-ple / Rela-tional66%
2012
Source: 2012 Workplace Issues Report, www.6seconds.org
How effective are your leaders?
How effective are leaders in your organization at driving change? To what degree is the development of future leaders a priority in your organization?
61.7%
70.9%
Source: 2012 Workplace Issues Report, www.6seconds.org
What do we want from leaders?
Made with wordle.net, larger words are more frequentSource: 2012 Workplace Issues Report, www.6seconds.org
Can
EQ h
elp?
Source: 2012 Workplace Issues Report, www.6seconds.org
Why or Why Not?
Awareness39%Finance
23%
Gap*27%
Training9%
Other3%
Why Isn't EQ a priority in your organization?
Alignment26%
Climate30%
Customer17%
Relationship17%
Other9%
Why Is EQ a priority in your or-ganization?
Source: 2012 Workplace Issues Report, www.6seconds.org
“EQ is a priority!”
Senior Executives vs Middle Managers: To what degree is emotional intelligence training & development a priority in your organization?
Source: 2012 Workplace Issues Report, www.6seconds.org
People? Profits?
Source: 2012 Workplace Issues Report, www.6seconds.org
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