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April 2016 Gloucestershire Local
Pharmaceutical Committee
Newsletter Support Your Local Pharmacy campaign hots up
Downing Street petition
500,000 petition signatures have been received so far (and counting), with approximately
25,000 new ones coming in each day. The NPA organised the delivery of free petition packs
and window posters to independent pharmacies to help them promote the petition. They
have also collated over 100 case studies received from pharmacists and patients. You can
download and print copies of the petition for your patients to sign at
https://www.npa.co.uk/wp-content/uploads/2016/03/Petition.pdf
Radio day
There was a media push on 22nd March which involved media trained community
pharmacists throughout England taking to the airwaves
to discuss the value of community pharmacy, supported
by the NPA's recent research findings. 161 radio stations
covered the story with an audience reach of more than
44 million. In Gloucestershire, Neetan Jain from Spa
Pharmacy and Fiona from the LPC were interviewed on
the BBC Radio Gloucestershire breakfast show.
Neetan said “I was grateful for the opportunity to speak
out against the ridiculous government cuts to pharmacy
funding. Its always difficult with the media as they
record so much and then edit it down to a few seconds
of what they feel to be the most impactful, however I
think we got the message across: a kick in the teeth, and
all this at a time when they expect us to ease pressure on
urgent care services and GPs. It seems pharmacy is the
only healthcare profession the government doesn't care
about squeezing and squeezing and squeezing, the
general motto seems
pharmacist must keep on doing
more and more and more but their funding is less and less and
less. The response has been great with us having page after
page of people signing our petitions in the shop.”
INSIDE THIS ISSUE
Safeguarding .......................................... 2
Needles in household waste .................. 2
Thank you Chris ...................................... 2
Sexual Health ......................................... 3
Clinical pharmacists in GP surgeries ....... 3
Ask Fiona ................................................ 4
Stationery ordering issues ..................... 4
Flu service .............................................. 5
PharmOutcomes news........................... 5
SCR face to face training ........................ 6
ACTION POINTS
Check out local safeguarding contacts
Take a look at the new Glos sexual
health web sites
Make sure you know how to order
stationery via the new system
Check you’ve been paid for flu
Keep an eye out for NMS referrals
Book for SCR training!
Above, Neetan at Spa Pharmacy;
left, a petition page ready to be
filled with signatures
Remember – if your gut tells you that something is wrong, it probably is!
Tewkesbury Borough Council are still reporting occasional incidents of sharps in
Recycling Bins. To help tackle the issue, pharmacies offering needle exchange have
recently been asking clients how they usually dispose of needles.
We anticipate the scheme for returned medical sharps (e.g. diabetic items) to continue.
Most pharmacies in Gloucestershire are signed up to the scheme. Please ensure that all
staff are aware that you accept back the yellow sharps boxes. If your pharmacy does not
offer the scheme, please make sure that you can tell patients where the nearest
pharmacy in the scheme is.
Turning Point have started entering people into a prize draw when they return used
works to them – this probably explains the increasing level of “return to Turning Point”
reported.
Safeguarding
Needles in household waste — update
Safeguarding is not just about sexual
health and EHC consultations! Do you
know who you should talk to if you are
worried about the cuts and bruises on a
child? What to do if one of your patients
is drunk/high and in charge of a child? If
your delivery driver reports that one of
your elderly patients appears afraid of
their carer or has unexplainable injuries?
A full set of contact details for people
that you can share your concerns with has
been compiled and is kept up to date on
the “G-Care” website: https://g-
care.glos.nhs.uk/
You can access this link from any
computer – however it is hidden from
search engines to keep it private to
appropriate professional groups. Note
the link, store it as a favourite
Remember – if your gut tells you that
something is wrong, it probably is!
All the people on the contact lists will
understand your concerns, however
small, and will give you good advice.
We hope to organise some “when should
I be concerned” training over the coming
months.
2
0
50
100
150
200
250
300
350
400
450
500
Return topharmacy
Return to TurningPoint
Someone elsedisposes
Household waste Other Did not ask
Client reported disposal route for syringes collected from Community Pharmacy
Oct-15 Nov-15 Dec-15 Jan-16
THANK YOU CHRIS
Chris Gifkins, who has served
community pharmacy in
Gloucestershire for sixteen
years as a member of GLPC
(latterly as chair), has
announced his resignation
from the committee. He will be
sorely missed by us all and we
wish him all the best as he
moves on to a new phase in his
career.
Sexual Health resources
There are two recently launched new websites for Sexual Health in Gloucestershire:
Gloucestershire Council has commissioned the website:
http://gloucestershire.respectyourself.info/
This is aimed at Young People and gives a postcode search for services including Pharmacy
EHC on its home page. It is a great resource for anything you might want to know about sex
and relationships (and some things you didn’t want to know)
Gloucestershire Care Services has revamped its website, replacing the old “SexHelpGlos”
with a new website: http://www.hopehouse.nhs.uk/
It contains useful information about sexual health and contraception;
It gives current information on clinic locations/times and is useful for onward
signposting/referral.
We recommend that you have a look at both of these websites (don’t forget to record your
CPD!) and recommend them to clients.
EPS Masterclasses
Encouragement to go
EPS Masterclass – Pharmacy
Manager (Ceredigm)
Monday, 18 April, 2016, 18:45
for a 19:15 Start (21:15 finish)
Book at http://
web.ict.hscic.gov.uk/
hscicgovuk-amnje/
pag-
es/0f04f358b799e51180fb1458
d043a570.html
EPS Masterclass – NexPhase
and Analyst
Tuesday, 19 April, 2016, 18:45
for a 19:15 Start (21:15 finish)
Book at http://
web.ict.hscic.gov.uk/
hscicgovuk-amnje/
pag-
es/30addc314cb8e51180fe1458
d043a570.html for NexPhase
http://web.ict.hscic.gov.uk/
hscicgovuk-amnje/
pag-
es/695fbf73b799e51180ed3863
bb358e28.html for Analyst
Gloucestershire ‘respect yourself’ web site
3
A number of GP surgeries in Gloucestershire are participating in the national clinical
pharmacists’ pilot. Five local Pharmacists, including Sian Williams and Ev Beech (who will be
well known to many locally), started work and orientation during March/April.
Working with local Community Pharmacies is within the remit, and apparently increasing
MUR and NMS engagement is one of the Key Performance Indicators!
This could be an opportunity for increasing close working. Do keep us informed of any
initiatives and engagement that you experience locally.
Clinical pharmacists in GP Practices pilot
I am filling in the CPAF questionnaire and I
need to be able to refer patients to at least
two providers of Appliance Use Reviews.
I have phoned around lots of the local
pharmacies and I can't find anyone who
does it.
The correct answer to this question on the
CPAF form is that you are unable to refer
patients because NHS England has not
provided the information!
This is a legitimate answer and means that
you are not in breach of the framework.
I have noticed that there are charges
associated with stationery ordering on the
new system, which previously were
received free of charge from NHS England.
The stationery is still free of charge, the cost
is stated to deter over-ordering – an FAQ on
the PCSE website says:
Will I be charged for my order?
You will not be charged for standard orders
made using the portal. We are committed to
ensuring NHS England supplies are ordered
responsibly and for this reason, prices for
items are included to help you make an
informed decision about what you need.
What is the role of Privacy Officer about?
Full details will be discussed at the SCR
training evenings, and a fuller briefing is
available on our website (http://psnc.org.uk/
gloucestershire-lpc/lcp-resources/summary-
care-records/), but basically it is about
checking to assure that there is no pattern
of inappropriate access to records.
Ask Fiona
PCSE have launched a new online portal which will provide all primary care contractors with
a quick and easy way for ordering and tracking supplies from PCSE, including pre-printed
forms, prescription pads and other NHS stationery.
Over time, the portal will also become the main route for accessing additional primary care
support services, including payments, pharmacy market entry and performer list
applications.
PCSE made the portal available to all contractors from 29 March 2016. All ordering should
now be done through the online portal. A letter/leaflets were sent to all pharmacies
nationally w/c 22nd February, to initiate the process for registering on the portal.
More information, and a link to the portal, can be found at http://pcse.england.nhs.uk/
supplies/
Changes to stationery ordering (and other BSA functions)
4
Investigations have been carried out following PSNC’s raising of concerns about late or missing
supplies of EPS tokens (which also included a suggestion that stocks at PCSE had been
exhausted). Investigations have also been made into late or non-delivery of Drug Tariffs.
PCSE has confirmed that there are enough stocks of EPS tokens, although some regional order
variations resulted in a backlog. Stocks have been drawn from their distribution centres and phar-
macies should be receiving these. The Department of Health has also confirmed that the maxi-
mum order quantities have been increased.
Drug Tariffs are delivered by CitySprint and deliveries of the April Drug Tariff were made by 4 April.
Any pharmacy that has not received April’s Drug Tariff should email PCSE.enquiries@nhs.net and
PCSE will ensure delivery of this, and investigate the reasons for initial non-delivery.
PCS England stationery orders
Web site changes
We have reviewed the
information we publish online
and rearranged some sections
to make them easier to
navigate.
‘Resources’ has become ‘Useful
information for Pharmacies’,
with links to Delivering services,
Dispensary management, Local
health contacts, LPC newsletter,
Medicines management,
Summary Care Records and
Electronic Prescription Service.
The ‘Commissioned Services’
page has been streamlined for
ease of use.
We have added new sections
including ‘Useful information for
patients’ and ‘Support Your
Local Pharmacy’.
Any feedback would be
gratefully received!
http://psnc.org.uk/
gloucestershire-lpc
Please check your FP34 and confirm that you have received the flu payments you expect; investigate if this is not so.
Thanks to those who completed the flu service patient questionnaire tally. From the 29
pharmacies who responded, we found that out of 1861 vaccinations,
16% had not had a vaccination the previous year
28% would not/were not sure if they would have had the vaccination if not available in
pharmacy
48% knew about the service because they were told in the pharmacy
28% had seen a poster promoting the service
14% were aware through word of mouth
33.5% were to at risk patients under the age of 65
All ethnicities with the exception of “Mixed White & Black African” and “Asian/Asian British –
Other” were represented.
Please check that you have been paid for your flu vaccinations
Payment was triggered by submitting the claim form: http://tinyurl.com/h85ln9a with your
monthly prescriptions.
Feedback from NHS England around participation numbers, and from one contractor,
indicate that some of these forms may have gone missing.
“Electronic vouchers” for NRT
Fiona is trying to arrange for specialist
advisors to use referral on PharmOutcomes
instead of paper voucher.
EHC
A new template form has been developed
on PharmOutcomes to record information
as single stage. This should make recording
of EHC supply much simpler to complete.
TIA clinic referrals
The NMS terms of service state that you can
provide the service to a patient who was
started on the medicine in hospital, if you
receive a referral.
We have agreed with the outpatient clinic at
Gloucester Royal Infirmary that they will
send referrals to the patient’s usual
community pharmacy when they are started
on any new medicines at clinic for a TIA (not
just anti-coagulants). If not eligible for NMS,
either note or follow up informally with the
patient at the TIA clinic.
These referrals come through
PharmOutcomes – when you log on and go
to the “Services” tab, you will see any
referrals at the top of the list of recent
provisions.
a. Click on the referral to bring up patient
details. You can print off these details
by clicking “Print Basic Provision
Record” on the left hand side of the
screen.
b. Confirm that you will follow up by
clicking “Accept Referral”. The referral
will remain at the top of your services
screen.
c. When you have made contact with the
patient, go back into the referral and
click “complete now”.
d. Record the outcome of your contact
(e.g. NMS interventions arranged).
When you save the record, the referral will
no longer appear at the top of your screen.
If you are unsure about counselling points –
see http://psnc.org.uk/gloucestershire-lpc/
lcp-resources/delivering-services/advanced-
services/ for anticoagulant ‘crib sheets’.
Flu service
PharmOutcomes news
5
All pharmacy staff
welcome from ALL
of Gloucestershire
May & June Events – Coming Soon! Summary Care Records in Community Pharmacy
Aims of this training evening: To understand the clinical use of SCRs by pharmacists, locum
pharmacists and Level 3 GPhC registered technicians
To understand the audit and information governance rules
around SCRs which centre on the “Privacy Officers” who may
or may not be members of the clinical team
Who should attend this event? At least one user of SCR from the pharmacy e.g. pharmacist and/or
GPhC registered technician and two Privacy Officers.
Hot buffet available at each venue from 6:30pm
Events start at 7:15pm Registration via online booking form can be accessed on:
http://scw-scr.org/forms/scr-in-community-pharmacy-gloucestershire
Further information:
http://psnc.org.uk/our-news/summary-care-record-access-to-be-rolled-out-to-community-pharmacies/
http://systems.hscic.gov.uk/scr/pharmacy
Wednesday 4th May – Stratton House Hotel Gloucester Road, Cirencester GL7 2LE
Tuesday 7th June – Holiday Inn
Crest Way, Barnwood, Gloucester GL4 3RX
Gloucestershire Local Pharmaceutical
Committee represents contractors locally and nationally to create an
environment for community pharmacy
to flourish.
Please get in touch if there are any questions
or issues that we can help you with.
We’d love to know what
you think of our newsletter; if you have
any feedback, please contact Lis Jardine.
Chief Officer Fiona Castle Tel: 07565 537319 fiona.castle@lpcoffice.org.uk Communications Officer Lis Jardine Tel/text: 07985 308539 Fax: 0808 1890757 lis.jardine@lpcoffice.org.uk
Chair: Vacancy Vice-Chair: Vacancy Treasurer: Aitzol Calleja Members: Mike Powis Gary Barber Wayne Ryan Peter Badham Phillip Lewis Pete Arthur Pat Quinn Iqbal Topia Sian Williams Magdalena Bogdan
Committee
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