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Good Practice Guide for VET Offshore Delivery. Presentation on behalf of the NQC Moira Schulze & Sue Foster. Purpose of the workshop. To outline the findings of NQC policy and research into offshore VET delivery Quality assurance of offshore VET delivery - PowerPoint PPT Presentation
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Good Practice Guide for VET Offshore Delivery
Presentation on behalf of the NQCMoira Schulze & Sue Foster
Purpose of the workshop To outline the findings of NQC policy and
research into offshore VET delivery
Quality assurance of offshore VET delivery
Internationalising Australian VET qualifications
To introduce you to the Good practice guide on offshore VET delivery
Quality assurance of offshore VET
Offshore VET is growing for both public and private providers
Provides commercial opportunities & financial & reputational risks
This project developed a model for QA of Offshore VET
What should drive a system of offshore quality monitoring? Protect & build reputation and confidence of
the Australian VET system Assure quality and parity of student outcomes
and experience Protect government interests Protect individual provider reputation &
business interests.
Characteristics of a ‘transition model’ Based on accurate data (evidence) Accurate risk assessment of all providers
delivering offshore Encourage and recognise efforts to monitor,
review and continuously improve offshore delivery.
A national, streamlined approach with a single point of coordination & readily understood
Builds on what’s already there.
Model for QA of offshore VET1. Improved information and badging to the offshore market – voluntary membership listing with strong incentives to achieve listing.
2. Compulsory national annual data collection from all public and private providers regarding programs, enrolments and location of offshore delivery.
3. Initial enhanced risk assessment – desktop audit based on enhanced/more detailed guidelines. High, medium and low risk offshore providers identified.
4. Detailed offshore site visits of high risk providers as per enhanced risk guidelines. –strong quality improvement focus, not only AQTF compliance–supplemented by AEI/AUSTRADE offshore intelligence–conducted by experienced specialist national audit team.
5. Results of offshore visits in public domain, as per current AUQA model.
6. Membership / badging informed by site visit results, eg. major noncompliance as a provider.
Trial to date – data collection In 2009
105 private providers (2% of all registered private RTOs)
37 public providers (61% of all Australian TAFE) 73,271 students Largely in diplomas Across 68 countries
Primarily in China (public & private providers) & New Zealand (private providers)
Internationalising offshore VET qualifications Purpose of the policy
Maximise potential for Australian VET qualifications to support global mobility
Preserve the integrity, validity and fitness for purpose of Australian VET qualifications for Australian industry
Contextualisation of qualifications & units of competency May substitute units of competency in a
qualification Within packaging rules Where it does not distort the vocational integrity or fitness
for purpose of the qualification If consistent with advice in the Training Package on
contextualisation Contextualisation to individual learners or offshore
contexts, must retain the integrity of the overall intended outcome of the unit
Must not deliver less than the full requirements of the unit Can add material provided it does not – undermine
vocational integrity, alter the AQF level, diminish the breadth of application of the unit or limit its portability and use.
The Good Practice Guide The model outlines key challenges – risks -
good practice in planning and delivering Australian VET qualifications offshore
The Guide is structured around a common set of issues What is the issue? The key considerations (for providers) How are providers dealing with the issue? Resources available to assist.
Appendix – includes sample resources Using the Guide – different providers have
different experience and issues – it is NOT a recipe
Assessment
15.Assessment & validation
16.Certification
RESULTS / CHECK
Exit strategy
Quality assurance
17.Monitoring, review & continuous improvement
IMPROVEMENT / ACT
Go /No-go
Preparation
2.Project inception / Business case approval
3.Partner choice / due diligence
4. Business planning
5. Detailed partner contracts & relationship management
APPROACH / PLAN
Objective1. Initial Decision
Go /No-go
Exit strategy
Project Management
- Capability
Ongoing monitoring & review
18. Project Management
Delivery6.Select appropriate offshore delivery models
7.Set quality requirements for offshore facilities
8. Ensure staff skills & qualifications
9.Student information selection & outcomes
10.English language competency
11. Contextualisation of VET programs
12.Provide learning resources
13.Determine provision of student information & support
14.Document educational leadership, coordination & support capacity
DEPLOYMENT / DO
Exit strategy
Sample of Step 1
Initial decision: Go / No-go
Should we be involved in offshore delivery? Why?
Do we have a realistic idea of what it will involve?
Are commercial interests balanced by potential for educational quality?
Initial decision: Go / No-goProvider motivation
Initial Decision:Go / No-Go
Proposed partner motivation(s)
Initial assessment of investment & returns
Preparatory in-country research
Initial assessment – provider capacity &
standing
Capacity
Initial assessment provider capacity
Sample of Step 2 Project inception & business case approval
Before final decision – identify key risks - Commercial & reputational
Does the proposal have a strategic fit to overall strategic directions?
Does it take account of onshore and offshore regulation, culture, context
Have you conducted a site visit? Gain approval at highest levels of the organisation
Project inception & business case approval
Australian ProviderInternal strategic fit
Project Proposal Approved
Australian legal & policy context
& decision makingDetailed analysis of capacity
Initial analysis of commercial viability
Analysis of in-country legal & political context
Detailed research in-country conditions
Proposed PartnerPartner analysis
(Macro)
Analysis of proposed delivery
sites & staff
Project inception & business case approval Resources identified
Project inception outline Business case development & approval model Challenger TAFE Toolkit templates and guides for:
strategic and legal analysis; global analysis; country analysis; RTO capacity analysis; Partner macro analysis; Partner onsite visitor analysis
Austrade contacts AEI country profiles Website at http://www.transparency.org.au for
information on offshore legislation
Other steps: Group activity Consider the section of the guide :
Summarise the section with the rest of the group
What are the issues and risks being addressed?
What do YOU do or WOULD do?
What else might be useful?
Partner choice & due diligence
Australian Provider
Requests written proposal
Sound Business
Partnership Established
Assesses proposal & other documentation
Assesses strategic & business ‘fit’
Undertakes detailed due diligence
Provides documented proposal
Hosts site visit to assess facilities & establish
relationships
Proposed Partner
Quality – Facilities & equipmentTraining Package
or curriculum requirements
Planning
Facilities & Equipment
Checklists
Simulated environments
Work with industry
Document in training & assessment strategy
Assessment Requirements
Monitor facilities and equipment
Quality - StaffSkills &
QualificationsModels
Staff Skills
Eligibility
Staff selection
Staff induction
Mentoring
Capacity Building
Staff exchanges
Quality – assessment and validation
Assessment
Managing assessment
Quality assurance of assessmentPlanning assessment
Validation
Moderation
Staff capability
Workplace assessment
Conduct assessment
Clear roles
Continuous improvement & monitoring
Assessment
15.Assessment & validation
16.Certification
RESULTS / CHECK
Exit strategy
Quality assurance
17.Monitoring, review & continuous improvement
IMPROVEMENT / ACT
Go /No-go
Preparation
2.Project inception / Business case approval
3.Partner choice / due diligence
4. Business planning
5. Detailed partner contracts & relationship management
APPROACH / PLAN
Objective1. Initial Decision
Go /No-go
Exit strategy
Project Management
- Capability
Ongoing monitoring & review
18. Project Management
Delivery6.Select appropriate offshore delivery models
7.Set quality requirements for offshore facilities
8. Ensure staff skills & qualifications
9.Student information selection & outcomes
10.English language competency
11. Contextualisation of VET programs
12.Provide learning resources
13.Determine provision of student information & support
14.Document educational leadership, coordination & support capacity
DEPLOYMENT / DO
Exit strategy
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