hamood habsi CV all

Hamood Yousuf AL-HabsiSeeb, Muscat,

Oman

+968 95020009

ID 05066983

Omani

26 January 1991

Hamood.Al-Habsi@ooredoo.om

PROFILE IN BRIEF Very good knowledge in

computer hardware, software and peripherals such as central processing units, servers, monitors, cables, networking, printers,

More than 4 years of successful experience in Sales,& IT Support

Motivated & hardworking individual able to use own initiative and work as part of team

An effective communicator at all levels good problem solver and analytical skills

Hamood Yousuf AL-Habsi

EXPERIENCE

(2012 – present)Sales DepartmentOoredoo Oman

Configure device at the customer site and train the customer after configuration

Monitor work completion by assuring the work quality keeping the Ooredoo standards

Implement innovative ideas for improving product and team performance

Provide internal and external customers with accurate and timely information.

Ensure delivery of monthly, quarterly and annual sales goals and manage a weekly report

Follow up with client after each transaction to ensure expectations were met and to provide consultation concerning post-deal business management and customer retention

Share best practices with product manager and with other sites to improve sales process and training

Identify new and creative businesses and activities to be featured, expanding the range of deals for our subscribers

(7 Month)IT SupportOoredoo Oman

PC assembling and hardware replacement Printer and copier repair Networking and cabling Network configuration Installation Operating system, Oracle and different software Modem and router configuration and installation Outlook troubleshooting Analyze and resolve problems identified during daily operation Provide support on internal applications for customer service

and shops, infrastructure, operating system, antivirus updates, Windows updates and networking

Maintain IT Stores hardware

SKILLS

PERSONALCOMMUNICATION

ORGANIZATIONTEAMWORKCREATIVITYSOCIALDRIVING LICENSE

REFERENCES

IT Hardware Engineer, IT Information Systems Management

Abdullah Al Talai

+968 95103463

Abdullah.Al-Talai@ooredoo.om

EDUCATION

Diploma (Wireless Network Engineering) (2015)Middle East College of IT

Certificate Of ELS institute ( 2009)

Third Secondary School (2008-2009)

AWARDS

Nawras Certificate of Sales Department (2012)

Certificate of Appreciation in Muscat Festival (2015)

Certificate of Achievement (Customer Experience Project)

IT Certificate of IT Hardware Engineer, IT Information Systems Management