#HASummit14 Session I: What Aviation Pioneers Can Teach You About Preparing to Take Flight with...

#HASummit14

Session I:What Aviation Pioneers Can Teach You About

Preparing to Take Flight with Outcomes Improvement

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1. Each passenger builds 1 paper airplane

2. Select the best plane

3. Send the plane and pilot to Runway A

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Session I:What Aviation Pioneers Can Teach You About

Preparing to Take Flight with Outcomes Improvement

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Wright Brother

s

BurtonBrother

s

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Wright Brothers focused on 3 Key Systems

Lift System

Guidance System

Propulsion System

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OUTCOMESIMPROVEMENT

BEST PRACTICES

ANALYTICS

ADOPTION

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ADOPTIONOUTCOMES

IMPROVEMENT

BEST PRACTICES

ANALYTICS

Catalyst Products Catalyst Services

Catalyst Results

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ADOPTIONOUTCOMES

IMPROVEMENT

BEST PRACTICES

ANALYTICSCatalyst Products Catalyst Services

Catalyst Results

• Enterprise Data Warehouse• Actionable Metrics• Predictive Models

• Checklists• Protocols• Interventions

• Adaptive Leadership• Governance• Improvement Teams

• Clinical Outcomes• Cost Outcomes• Experience Outcomes

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Measure, Iterate, Measure, Iterate…

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Introducing: Ideal Customer Criteria and Ideal Engagement Criteria• Measures variation in customer outcomes improvement readiness/results

• Correlates which practices impact outcomes improvement most

• Identifies which interventions will build competencies fastest

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35

Median

Customers and Potential Customers

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Key early findings from our measurement Practices accelerating outcomes improvement

• Analytics

Variation interpretation skills – Outcomes Analysts

Streamlined IT processes (hardware procurement, data governance – access/data stewardship maturity)

• Adoption

Change management / adaptive leadership skills

Clinical integration strategy and funding (permanent teams)

Depth of training / education capability

• Best Practices

Quality/process improvement tool knowledge

Standardization of protocol and knowledge asset creation

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Introducing:The Accelerated Practices Program

• A leadership program that teaches you how to initiate and sustain the culture change required to accelerate outcomes improvement

• Integrated with adoption of Catalyst Advanced Application & EDW

• Faculty and coaches eager to engage between sessions

• Earn up to 75 hours AMA PRA Category 1 Credits™

• Three trips to Salt Lake City over 4 months

• Graduation at your organization

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How will you learn?

• Interactive learning• Apply new knowledge immediately• Network with other customers

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Course Curriculum Highlights

Session 1 Three systems for scalable outcomes improvement Pairing analytics with quality improvement tools Adaptive leadership: managing change Designing data systems for outcomes improvement

Session 2 Clinical integration: importance of permanent teams Variation analysis and statistical process control Quality controls cost Protocol design

Session 3 Adaptive leadership strategies: stakeholder analysis Cost-benefit analysis Thriving in a value-based care delivery world Coupling analytics with LEAN thinking

Graduation Improvement and ROI results presented to execs at customer site

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Change Management Course Sample:

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Variation Analysis Course Sample:

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Poll Question #1

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Are you interested in flying with us in one of our AP programs?

a) Yes, I want to accelerate outcomes improvement at my organization. Sign me up today.

b) Yes, I want to accelerate outcomes improvement at my organization. But I need your help in convincing others.

c) No, I was hoping for a technology silver bullet to solve all my problems.

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Thank You

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Session Feedback Survey

1. On a scale of 1-5, how satisfied were you overall with this session?

1) Not at all satisfied

2) Somewhat satisfied

3) Moderately satisfied

4) Very satisfied

5) Extremely satisfied

2. What feedback or suggestions do you have?