Hiring Innovations - Los Angeles County, California · Hiring Techniques Recruitment Marketing A...

Hiring Innovations

Los Angeles County Management CouncilJune 6, 2019

Los Angeles County Employment Trends 2019

Unemployment 4.6%

Labor Force (20,000)

New job rate (non farm) 1.3% • Health care • Social assistance

01 02 03 04 05

Countywide Process Flow

Hiring Techniques

RecruitmentMarketing

A Deep Dive

Operational Metrics

Tech

Clouds

People

Hiring Innovation Project

• Processes Aligned with the Business• Civil Service Rules

• Candidate Communication

• Technology Use

• Cost and Efficiency vs Candidate Experience

• Proactive Management of Applications • Decreasing unqualified

• Managing process through technology

Hiring Process

Recruitment Marketing

LA County information direct on their feed

Target the ‘right’ candidates

Track who is engaging with our content and continue their engagement

Board Motion – October 9, 2018Time to Hire Metrics

Application List Offer Start Date

• Approximately 7,050 Hires

• 588 Classifications

• Average Time-To-Hire: Centralized Exams & Departmental Exams

Time to Hire Metrics – Calendar Year 2018

215.6 days Total Cycle Time (Hires Only)

79.4 92.8 43.4

Exam Time Post-Exam TimeApplicants = 68,847

Hires = 1,415

Number of Days:

79.4 daysApplication to List

92.8 days List to Offer

43.4 days Offer to Start

Time to Hire Metrics – DHR Centralized Exams

27

2.6

6

21

8.7

2

20

5.9

3

20

0.7

3

19

3.4

3

19

1.5

7

19

1.4

8

19

0.2

6

18

9.5

0

18

8.7

6

18

8.1

5

18

4.1

1

18

2.3

4

18

1.2

9

17

8.2

3

17

3.4

8

16

7.3

7

16

6.0

8

16

4.5

7

15

7.5

8

15

6.9

4

15

6.1

4

15

5.3

6

15

0.3

2

14

5.8

9

14

1.0

6

13

3.9

7

12

7.6

4

11

2.6

7

11

1.1

3

10

6.1

0

10

1.0

0

93

.88

0.00

50.00

100.00

150.00

200.00

250.00

300.00CY 2018 Application to Hire Date

Departmental Exams

• Recruitment Strategy & List Management• Vacancy Rate

• Reactive vs Proactive

• List Duration and Re-use

• Cost-Per-Hire Considerations

• Choice of Test Parts • Value

• Speed

• Validity & Equity Concerns

Factors Affecting Time To Hire

• Personnel Action Review Process (PAR)/Onboarding

• Volume and Quality of Applications • CY 2018: 405,298

• Average of 37% Not Qualified

• Civil Service Rules• Recognition of Current Technology or Job Market

Factors Affecting Time To Hire (continued)

01 02 03 04 05

Countywide Process Flow

Hiring Techniques

RecruitmentMarketing

A Deep Dive

Operational Metrics

Tech

Clouds

People

Hiring Innovation ProjectWhat’s Next?

Questions?