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Estates and Operations. How To A void A R iot W hile E mbedding H ighly S egregated W aste Collections University of Strathclyde. Dean Drobot – Energy & Environmental Manager Andrew Baillie - Cleaning Services Manager Catalina Silva-Plata - Environmental Coordinator 8 May 2014. - PowerPoint PPT Presentation
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How To Avoid A Riot While Embedding Highly Segregated
Waste Collections
University of Strathclyde
Dean Drobot – Energy & Environmental Manager Andrew Baillie - Cleaning Services Manager
Catalina Silva-Plata - Environmental Coordinator
8 May 2014
Estates and Operations
1. Lessons learned (30 min)
2. Workshop (40 min) Designing a recycling programme for your institution
Recycling Infrastructure•Pilot System•Improved System
Engagement •Heads of Departments•Academic staff •Students•Cleaning staff•Grounds Staff•Contractors
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Session Outline
Scotland’s regulationsFrom 1 January 2014…
Every business or organisation operating in Scotland, no matter how large or small needs to segregate:
• Paper• Plastic• Metals • Glass• Food (for those producing more than 50Kg/week)
Scotland has a potential savings of £192 million by:• Reducing landfill taxes of £95 million • Recovering recyclates valued at £97 million.
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Our Approach at Strathclyde
Why Highly segregated?• Best market rates for materials• Less contamination / better material quality• Understanding of waste as a value / resource
Why collective Implementation?• Positive departmental engagement (Why, How, What)
Contractor Performance Management• Data Management / Monthly Reporting• Performance KPI
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Pilot Recycling System
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Desk Tray – For Paper Only + Desk side bins were kept
Recycling stations
Signage sample
Food waste segregation
Awareness Posters• Low impact and behaviour• Low impact on website visits (waste A to Z)
Signage• Single colour branding - confusing for users• DO & DO NOT material lists on containers – ineffective
Containers• Cardboard containers – cheap but not durable• Placement – very specific to rooms and users• Desk side bins – removal is critical to behaviour change
Engagement• Need support from HOD• Need cross-team / trans-departmental working groups• Time intensive; need (cost effective) staff resources
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Lessons learned
Estates and Operations
Current Recycling System
Public Realm
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Public Realm
Current Recycling System
Building Entrances
Library
Cafes / Catering Areas
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Current Recycling System
Desk Tray – For Paper Only +Desk side bins removed
Recycling Station (constructed of card with plastic top)
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Staff• Staff champions - free• Student volunteers - pizza• Part time student intern (20hrs p/w for 6 months)
Containers
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Costs
Container Type Gross Unit Rate FunderCardboard box / plastic top / custom label £6.40 PM
10L food waste bin with pedal £15.30 PM
30L food waste bin with pedal £28.40 PM
55L polymer bin / colour lid / custom signage £126 Grant
90L external twin bin / steel liner / custom signage £436 Grant
Estates and Operations
EngagementPreparation
Planning
Communication
Implementation
Feedback
Review
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
How many people does it take to remove a waste bin?
Estates
• Environmental Mng.• Cleaning Services Mng.• Contracts Surveyor• Environmental Coord.
Preparation
Estates
Planning
Estates
CommunicationEstates
Implementation
Estates
Review
Academic Dept.
• Environmental Mng.• Cleaning Services Mng.• Contracts Surveyor• Environmental Coord.
• Env. Champion
• Environmental Coord.
Academic Dept.• Env. Champion• HoD• Academic Staff
• Cleaning Services Mng.
• CAD Technician• Cleaning staff
• Environmental Coord.• Cleaning Services Mng.• Cleaning staff• Grounds staff
Academic Dept.
• Env. Champion
Estates
Feedback
• Environmental Coord.• Cleaning Services Mng.• Cleaning staff
Academic Dept.
• Env. Champion• Academic Staff
• Environmental Mng.• Cleaning Services Mng.• Contracts Surveyor• Environmental Coord.• Grounds Manager
TotalMinimum of 10 people/bin
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Multi-level engagement
Estates
Communication
• Environmental Coordinator
Academic Department• Environmental Champion
• Head of Department• Academic Staff
• Cleaning Services Manager• CAD Technician
• Cleaning staff
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Heads of Department
Communicate• Email - Director of Estates• Face to face meeting - Waste Team
Involve• Appoint departmental champion• Arrange staff presentation
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Academic Staff Communicate• Information email from their HoD• Recycling presentation• CAD drawings of proposed recycling stations• Programme• Link to A-Z• Feedback via departmental champion
Engagement is Key! – Academic Departments
Master students projects (part of their classwork):
• Waste audit of 4 typical buildings (Client-based project)
• Effectiveness of the recycling signage (Dissertation upcoming in Summer)
• No active Environmental Society • Student engagement carried out with students of the MSc in Environmental
Entrepreneurship and the MSc of Environmental Studies.
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Engagement is Key! – Students
Student engagement – Waste audit
Carried out as part of the class “Client-based project and Environmental Entrepreneurship in practice”
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Student engagement – Waste auditSorting and weighing
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Student engagement – Waste audit
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Student engagement – Waste auditFindings
Engagement and behavioural change is needed!
Recyclables
46%
Non- recyclables
54%
As segregated by users on site
Recyclables
89%
Non recyclabes
11%
Appropriately segregated
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Sorted waste
Student engagement – Waste audit
Plastics12%
Cans2%
Paper60%
Non- recyclables11%
Glass2%
Foodwaste13%
Findings
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Composition of sorted materials
Cleaning staff are key for implementation, monitoring and feedback. • Proactively involved; understand strategy; motivated to deliver.
• Feedback impact on departmental SLAs
• Feedback impact on staff resourcing
• Communication and training
• Feedback day to day infrastructure/people issues
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Engagement is Key! – Cleaning Staff
Engaging Grounds Staff
Grounds staff are key for monitoring external containers and managing contractor performance. External containers
• Location• Logistics• Fill levels
Contractors• Schedule• Appropriate handling • New / ad-hoc contracts (skips)
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Engagement is Key! – Grounds Staff
Get the SLA correct• Agree segregated uplift costs
• Agree change process KPI
• Agree reporting requirements and KPI
Be explicit about data requirements• Measuring / calculating the mass of each uplift?
• Data validation – density, fill level, contamination
Visit site and understand their process; its illuminating!
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Engagement is Key! – Contractors
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Contractor engagement
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Contractor engagement
Successful outcomes
Highly segregated• Best market rates for materials• Reduces contamination – better material quality• Helps to raise awareness
Desk side waste bins removed
Effective cross-team delivery; shared success.
Improved engagement routes for pending challenges:• Changes to lab waste practice• Changes to procurement (food packaging, ICT)
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
• Transparent face to face engagement with HODs
• Collective implementation with departmental staff
• Consultation; everyone’s opinion counts
• Student involvement throughout
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
So, how can you avoid a riot?
Your ‘Aha’ moment
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
10% bins90% people skills
How will you bring people together?
Estates and Operations
Questions?
Workshop:
Designing an improved recycling system in your institution
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
If money and time were no barriers what would your waste management system look like?
Workshop- Step 1
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
List five things you need to make your improved recycling system happen
Workshop- Step 2
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Bend as in the picture (Join yellow circles)
What are the barriers to implementing your improved recycling system?
Workshop- Step 3
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Estates and Operations
Bend as in the picture (Join blue triangles)
Make a plan to remove the barriers you listed in step 3
Workshop- Step 4
Estates and Operations
How To Avoid A Riot While Embedding Highly Segregated Waste Collections? University of Strathclyde, Glasgow
Flip over
1.
3. 4.
5. End
Finishing the butterfly
2.
Flip and bend (Join square with
square)
Open blue and orange flaps and
bend
Bend as in picture 4
Bend in the middle as in
picture 5.
Open the wings- You have built up a paper butterfly!
Workshop Discussion
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