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CUSTOMER SUCCESS STORY
At Alain A�elou, a Cleared-Eyed Vision for Collaboration
Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit www.polycom.com or connect with us on Twitter, Facebook, and LinkedIn to learn more.
© 2014 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
03-14
POLYCOM REALPRESENCE PLATFORM
Alain A�elou is the largest chain of opticians in Europe,
present in 9 countries
SOLUTION
Integration with Microsoft Lync Server 2013
Ease of use – one click access
CloudAXIS provides secure connections outside of the A�elou network
HD audio and video quality
RealPresence Mobile
PCO
Resource Manager
DMA
Access Director
RealPresence Collaboration
Server
RESULTS AND BENEFITS
1 2 3
1000WITH OVER
STORES
CloudAxis HDX
SALES & ADMINISTRATION
Franchises meet face-to-face with Mr. A�elou via CloudAxis
Video meetings facilitate exchanges and improves
collaboration
Allows team members to join meeting from anywhere on any device
IMPROVED KNOWLEDGE SHARING
FACE-TO-FACE COLLABORATION
ADMINISTRATION MEETINGS
HUMAN RESOURCES
Enables A�elou Academy to train employees and franchise owners
on new products and selling techniques faster, at a lower cost
Interviews via video, allows HR team to see more candidates,
and save costs
Improve home based employee conditions, as video and Lync keeps
them connected to enterprise and eliminates feeling of isolation
HOME BASED EMPLOYEE INITIATIVE
INTERVIEWING
ACADEMY
REASONS FOR CHOOSING POLYCOM
Microsoft Lync Server 2013
ALL DEPARTMENTS
IMPROVE COLLABORATION
REDUCE COSTS
Polycom Platinum Partner OBS designed and deployed the project, in collaboration with Polycom Professional Services
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