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Internship report
Summer Internship Program 2015
Abdul Hannan Alam
NED University of Engineering & Tech.
ACKNOWLEDGEMENT
I am grateful to “Al mighty ALLAH” who gave me all the strength, courage
preservation and patience to finish my Six weeks of Internship Program at SSGC
and in achieving my task fruitfully.
I would like to take this opportunity to formally thank Mr. Kazi Nasr Abbas
(Engineer in RM&DA), Mr. Muhammad Irshad(Senior Engineer), Mr. Saeed Khan
(DGM), Mr. Arshad Ahmed Kazi (Senior Engineer) and Mr.Abul Hassan for
providing their immense support and unwavering guidance during conduct and
completion of this internship report on SSGC and it became possible for me to
complete this work within short time.
I would specially like to thank Mr. Kazi Nasr Abbas, for his constant support and
guidance and for solving all my queries during the course of my internship. It was
because of his motivating & encouraging efforts that I have been able to explore
the practical world in a very professional manner and to understand different
legal ordinance beyond the requirement of my internship.
Last, but not the least, our fellow internees. They have been remarkable in
lending me support and encouraging me in my work.
Table of Contents
Personal Information
Introduction
History
Company’s Operations
Company’s Core Values
Internship Details
Remote Monitoring & Data Accquistion
Maintnence
Meter Repair Shop
CC & B
Transmission
Recommendations
Personal Information
Currently, I am studying at the NED University of Engineering & Technology, in the
Final Year. As of now, I have completed seven semesters of my studies and have
been sucessfully enrolled in the eighth semester. I had a keen interest in doing
internship in huge Government Organization such as SSGC as it would be
beneficial for me in future since it is the leading and well reputed company.
NIC # 42101-5047025-1
Date of Birth: September 26th, 1993
Father’s Name: Arshad Alam
Cell No.: +92313-8239376
Email Address: hannanalam@live.com
Education:
NED University of engineering & technology, BE
B.E. in Electronic Engineering
Adamjee government science college, Intermediate
Completed Intermediate (Pre-Engineering) with 80%.
Sir Syed Children’s Academy, matriculation
Completed Matriculation (Science) with 87
Introduction
Sui Southern Gas Company (SSGC) is Pakistan's leading integrated gas Company.
The company is engaged in the business of transmission and distribution of
natural gas besides construction of high pressure transmission and low pressure
distribution systems.
Sui Southern Gas Company Limited (the Company) is Pakistan’s leading integrated
gas company having an exclusive distribution and Sales license in the provinces of
Sindh and Balochistan. The Company’s core business is to buy natural gas in bulk
from E&P companies, transmit it to load centres over its high pressure
transmission system, distribute and sell it to its customers through its supply
network.
The transmission system of the Company extends from Sui in Balochistan to
Karachi in Sindh comprising 2,942 Km of high pressure pipeline ranging from 12” -
24" in diameter. The distribution network of over 30,000 Km covers 1200 towns
and 930 villages in Sindh and Balochistan. The Company sold 442,146,085 million
cubic feet (MCF) of natural gas during the year 2008-2009 to about 2.155 million
industrial, commercial and domestic consumers. The Company also owns and
operates the only gas meter manufacturing plant in the country, under an
agreement with Schlumberger Industries-France. The plant has an annual
production capacity of over 550,150 domestic meters. SSGC is also examining the
feasibility of installing a pilot project of 500 numbers of Radio Frequency type and
500 numbers of prepayment type meters manufactured by ACTARIS, a French
Company. Following the successful test launch of 1,000 imported prepaid meters
in 2004-05, the company is proceeding aggressively to set up more pilot projects
before rolling out these meters at a faster rate in 2005-06. The Company has
achieved another milestone at the meter plant. It has obtained ISO 9001: 2000
certification.
The Company is a public limited company listed on the Karachi, Lahore and
Islamabad Stock Exchanges with more than 70% direct shareholding by
Government of Pakistan (GOP). It has an authorised capital of Rs.10 billion, out of
which Rs. 6.7 billion is issued and fully paid up and is managed by an autonomous
Board of Directors having overall control. Presently, SSGC’s Board has 14
members drawn both from public and private sectors. The Managing
Director/Chief Executive is nominated by GOP and has been delegated with such
powers by the Board of Directors as are necessary to effectively conduct the
business of the Company.
History
SSGC in its present form was created on March 30, 1989, following a series of
mergers of three pioneering energy companies: Sui Gas Transmission Company,
Karachi Gas Company, and Indus Gas Company. Sui Gas Transmission Company
Limited was formed in 1954 with the primary responsibility of gas purification at
the Sui field in Baluchistan and its transmission to the consumption centres at
Karachi. Two distribution companies were established in 1955 and were
responsible for the distribution of gas to consumers in Karachi and in other towns
along the route of the transmission pipeline between Sui and Karachi. In 1985,
these two distribution companies were merged to form Southern Gas Company
Limited and later, in 1989, Southern Gas Company Limited and Sui Gas
Transmission Company Limited were merged to form the Sui Southern Gas
Company Limited.
Company’s Operations
GAS TRANSMISSION AND PURIFICATION:
SSGC operates a train of 10 purification banks with a total gas processing capacity of 790 MMSCFD Millions of Standard Cubic Feet per Day (measure of gas produced in a reservoir) .
High Pressure Gas Transmission Pipeline System comprises of 1888 kilometer high pressure pipelines and 53200 horsepower compression.
DISTRIBUTION:
The Company's franchise for distribution of gas covers the Provinces of Sindh and Balochistan. To maintain close contact with the consumers the distribution operations have been classified into four regions. These regions are named after major cities i.e. Karachi, Hyderabad, Sukkur and Quetta. The total distribution network of over 10,108 Km. in terms of length has been laid until June, 2010. This expanded network has enabled the Company to cater for the gas requirement of 809105 consumers located in 52 towns and cities.
The Company has provided 66,173 new connections during 1995-2008. The Company's operations are being further geared to provide gas supply to new areas and it is planned to connect about 1, 10,358 new connections in the current financial year 2009-2010.
MANUFACTURING OF DOMESTIC METERS:
The Company started manufacturing domestic gas meters at its plant in Karachi in June 1976 at a total cost of Rs. 4.980 million with an initial annual capacity of 60,000 meters which was enhanced to 120,000 meters in 2008-2009. During 2009-2010 the Company manufactured 238,230 gas meters. During the current financial year, it is planned to manufacture 300,000 large and small meters which should meet the country's total requirement for these items thus saving precious foreign exchange.
COMPANY’s CORE VALUE:
CHALLENGES: The challenges of transporting energy from the supply sources to the load centre. The Company is meeting the challenges head on to bring these supplies to the load centre in its franchise areas through most cost effective and sustainable means. OPPORTUNITIES: Opportunities to find deeper powers within ourselves come when life seems most challenging. Pakistan has enjoyed the supply of natural gas as a premium fuel both in the domestic and commercial sectors, as well as in general industry.
COMMITMENT: Desire is the key to motivation, but determination and commitment is an unrelenting pursuit of your goal. SSGC is contributing towards adoption of modern technology that would conserve energy, save on operating costs, bring overall production efficiency and improve customer service on the continuing basis.
TEAMWORK:
It builds strong relationships within across functions. Works well with all type of
peoples and corporate with others. Solicits and share ideas/best practice with
others, supports the achievements of Company/team goals, demonstrates
sensitivity contributes to team effectiveness using people's different skills and
styles, arrives at constructive solutions while maintaining positive working
relationships.
TRANSPARENCY:
It promotes open environment, displays openness and consistency in applying
policies & procedures; respects dissent and resolve conflicts fairly.
RESPONSIBILITY TO STAKEHOLDERS:
SSGCL stays abreast of change in operating environment that impacts their
business (i.e. markets, competitors, technology, customers and suppliers,
employees, regulatory, political and public).
GAS PURCHASE
The Sui Southern Gas Company Limited is engaged in the business of gas
transmission and distribution in Sindh and Balochistan. The company receives gas
from different oil and gas fields located in Sindh and Balochistan. The natural gas
received from these fields is transmitted to different cities and towns of Sindh and
Balochistan and then the gas is distributed to consumers. There are total 15 fields
and 4 towns controlled by Gas Purchase section. Each field has an operator and
under that operator there are several other joint ventures who supply the gas
according to a certain limit allowed to them. The operator has direct contact with
SSGC whereas other joint ventures contact to the company through the operator
and their invoices also come under the letter head of the operator.
My Internship Period in Different Sections of Measurement Department
Duration Department Incharge
1 week Remote Monitoring &
Data Acquisition Amir Kazi
2 weeks Maintenance Saeed Khan
1 week Meter Repair Shop Arshad Ahmed Kazi
1 week CC & B Abul Hassan
1 week Measurement Transmission
Muhammad Taj
Week #1
Remote Monitoring & Data Acquisition
SSGC has an extensive pipeline network deployed over vast stretches of land
spanning both urban and remote areas. The company’s main priority is to deliver
natural gas with no adverse effects on the public, its customers, employees, or the
environment, and its high environmental safety and performance standards aim to
meet or exceed all requirements set by the industry.
SSGC was relying on a manual data acquisition (DAQ) model that required
engineers to travel from site to site to visually record gas levels, which were
documented in logs. This manual effort posed many challenges to SSGC’s purchase,
distribution, and billing processes, as well as to the company’s bottom line.
• Extensive time and human resources were required for the monthly manual
readings of electronic volume correctors (EVC) and fl ow computers (FC), costing
SSGC around US$1M per year for 5000 installations.
• No real-time data was available to compare actual sales, supply, and
consumption data and, combined with human error, this made it impossible to
detect theft or leakage points and determine unaccounted gas values.
• Once gas chromatograph (GC) data was collected from transmission hubs, the
data had to be uploaded to the remote EVCs to adjust volume levels. In order to
save time and money and increase safety levels for both employees and customers,
SSGC realized it needed a DAQ management solution that would allow it to
remotely extract readings from remote sites and transmission hubs in real-time.
SIERRA WIRELESS AIRLINK® SOLUTION
SSGC implemented a wireless DAQ solution from Sierra Wireless partner Mazik
Global. The solution features a Sierra Wireless AirLink® rugged, intelligent gateway
specifically designed to handle complex mobile data and remote asset
management applications for utility management.
The coverage was critical for a deployment in Pakistan, as the country was in the
process of upgrading its networks. Offering a rugged design, Class I Div 2
compliance, and a vast library of telemetry protocols, the AirLink gateway is an
ideal solution for energy management applications. Its sleek, compact form factor
allows for integration within existing infrastructure and enclosures. The serial
interface is compatible with legacy equipment, while a USB port increases flexibility
and eases troubleshooting.
In addition to the AirLink gateways, the DAQ solution is also equipped with a solar
panel for power, battery, intelligent charge controller, and an IP66 Enclosure. The
system provides realtime data from each install location, covering over 42
parameters, and successfully interfaces with various models of EVC, FC, and GC
units. Customized mobile device management software that comes standard with
AirLink gateways provides all necessary data monitoring and analysis tools required
for troubleshooting and reporting features such as solar and battery voltage and
enclosure temperature.
All remote data is now communicated to a main server, and over-the-air
configuration allows pre-defined access authorization to users for full data security.
SSGC can now pull hourly sales and purchase reports, providing deep insight and
actionable business information to the company.
Week # 2&3
Maintenance
The operations of Measurement Maintenance department is to maintain Customer Meter
Stations of CNG Stations, Industries and Commercial units. It also manages Sub Meter Stations.
Maintenance department deals with two types of maintenance i.e. EVC maintenance and CMS
maintenance.
Week # 4
Meter Repair Shop
The meter repair shop is located in the Karachi
Terminal of SSGC.The concept behind the
establishment of the meter repair shop was to
fulfil the increasing future demand. The
responsibility of Meter repair shop is to manage
complaints regarding meters either domestic or
commercial or industrial, to test defaulted
meters, to repair complaints. Meter Repair Shop
has several sub-sections i.e. R&D (receive and
dispatch), Testing Section, Paint shop and
Maintenance section. In testing section, it has
two testing machines i.e. bell prover and SNAP.
There are three type of gas meters that are
dealing in meter repair shop.
Domestic Meter
Commercial Meter
Industrial Meter
Providing quality service to ensure the flow/availability of utilities such as water,
gas, electricity, telephone and pneumatic pressure also to maintain the good and
sound condition of machines and equipment through effective maintenance
system.
Week #5
CC&B (Customer Care & Billing)
Oracle Customer Care and Billing (SPL Customer Care & Billing) handles every aspect of customer information-service connection, meter reads, rating, billing, and more-while also undertaking associated functions like payment processing, collections, field service, and meter management. The product evolves with business demands, minimizing cost and risk. It helps utilities in any market maximize revenue, create cost efficiencies, and respond to market change. It scales from a few thousand to many millions of customers. Upgrades are quick and easy. CUSTOMER CARE AND BILLING SYSTEM (CC&B SYSTEM):
With the completion of the implementation of Oracle Utilities Customer Care and
Billing, SSGCL will be able to better maintain customer records, handle credit and
collection activities, track service orders and interface better with our customers,".
"This system will reduce billing errors and help us resolve customer queries faster
through real-time tracking of these queries. The information technology
department has been at the forefront for the deployment and effort to change the
people's mindset around a cost-conscious and performance-based culture. SSGCL
have now set clarity of vision, having created willingness to change, and established
commitment at all levels, developed skills for change agents, empowered people
to manage change resistance, realigned organization culture, managed the
environment, embedded change element in the project plans and ensured open
and honest communication."
"Oracle Utilities Customer Care and Billing will also enable greater compliance with
country regulatory guidelines,"
Oracle Utilities Customer Care and Billing has led to complete automation of SSGC's
customer-facing processes with well-defined accountabilities leading to greater
efficiency, productivity and quality of customer operations. The new
implementation will allow SSGC to embrace industry best practices. Through a
state-of-the-art call center, SSGC staff will use Oracle Utilities Customer Care and
Billing and Oracle E-Business Suite to track customer complaints on a real-time
basis and efficiently manage and resolve customer queries. Oracle Utilities
Customer Care and Billing will also allow customer self-service over the Internet.
"Our Customer Information System combines the right blend of IT infrastructure,
well-trained personnel, customer-centric business processes and software
applications. It also provides a technology platform integrating business processes
that are aligned with leading industry benchmarks to enable more accurate billing,
improved customer service and business practices that enhance customer value,"
SSGCL has addresses the unique needs of the utility industry, integrating
demographic and geographic variations that permit our 'Service with a Smile'
objective to become even more a reality,".
Week # 6
SCADA OPERATION AND TRANSMISSION CONTROL ROOM FUNCTION
Company import SCADA system and maintain SCADA control room to provide best
gas quality to its customers. In Karachi, Gas is distributed through different
channels such as SCTPS, KGTPS, BQASIM, PASMIC, CMS, FJFC, and KCTPS. The
system which monitors the whole process is imported from Canada and it is known
as “Supervisory Control and Data Acquisition” (commonly SCADA).SSGCL form
through the merger of three companies and basic function of SSGCL is distribution
of gas, SSGCL transmission control room control the transmission of gas and work
on 24/7 basis, control room check the quality gas that received from different fields
because SSGCL purchase 10% gas from sui field and 90% from other fields.
Transmission control room check:
Temperature of gas
Pressure of gas
Trend of gas
Control check the input and output of gas and in case of gas pipe line damage control room stop the supply of gas within 20 seconds.
Control room collect data through two sources:
Telecommunication
Another way to collect data is SCADA (Supervisory Control and Data Acquisition) (on line system).
SSGCL is using microwave networking, for the transmission of data (relay of data) repeater must be used to boost the signal at the distance of 40 km SSGCL place 23 repeater for the relay of data from distribution location to control room. First repeater is place at Khadeji. Gas supply to Karachi through 5 stations. To become ISO 9001 certified company SSGCL properly follows the OGRA rule and regulations OGRA is an oil and gas regularity authority and control all oil and gas exploration and distribution companies.
SSGC is widely acknowledged for its world-class expertise in the engineering, design, construction, operation and maintenance of an extensive gas supply
infrastructure and is fully capable of providing innovative gas technology solutions to other companies in the region.
The optimal use of technology across all functions has earned the company the
reputation of Pakistan's most technology-enabled utility. A Geographic
Information System (GIS) that creates seamlessly integrated intelligent drawings
of the pipeline network based on satellite images is currently under
implementation. By end-2006, GIS will be integrated with the company's
Customer Information System (CIS) based on SPL World Group's software and
Enterprise Resource Planning (ERP) system based on Oracle e Business Suite. The
advanced SCADA system provides on-line, real-time monitoring of the entire
transmission network as well key customer locations. SSGC launched Pakistan's
first integrated LNG import project which is making good progress. The company
has already advertised for interested firms, JVs and consortia to participate in the
_Expression of Interest process. SSGC's LNG project is perfectly timed to meet the
anticipated energy gap, resulting from an accelerated rate of economic growth in
the country over the next 3-4 years. The first imported LNG landing is expected in
Quarter 1, 2010.Meanwhile, in order to provide customers professional help and
support in optimizing the use of natural gas and bringing about substantial
reduction in energy and fuel costs, SSGC has taken a bold new initiative by
launching its Technical Advisory Services (TAS).
RECOMMENDATIONS
UFG should be controlled, and should be taken as 1st priority for SSGC to
resolve. Reward should be granted to employees or anyone pointing out
the area of leakage or theft.
Electronic Valve should be implemented in CMS, so that Employee can
control any CMS remotely. It will reduce fuel cost which consumes when
teams go for CMS shut down.
Job description should match to employees’ field of work
Motivation and encouragement is not seen, management should conduct
seminars or lectures that can boost employees moral and self-esteem to
work in a loyal way towards company
Overtime work should be discouraged, in my opinion overtime policy
should be abolished or the overtime incentive given per each extra hour
worked should be reduced by 50%. Which will discourage employees to do
work in evening or night and sitting idle in morning, instead they would in
standard timings, which will result in fast processing of data in timely
manner
Corporate culture should be implemented, with strict following of rules and
regulations
In the Gas Purchases section, the current practice for recording of the gas
purchases from foreign companies is to use the exchange rate as of the last
working day of the month and for the payment purpose, the exchange rate
used is the exchange rate at the day of payment. As such, huge exchange
gain/loss is recorded. Considering the current situation of devaluation of
rupee against the dollar, the exchange loss would increase in future, if
some kind of hedging is not done. Therefore, it is suggested that to use
hedging process in order to avoid heavy losses due to exchange rate
changes
Section’s staff should be seated in one area, so that communication among
them is facilitated. Currently, there are some sections in which the staff is
dispersed around the floor, which hinders the free flow of communication
There is no balance between the numbers of employees in each section.
Where the number of employees should be more to share the work burden
but there are fewer employees then the required need. And where there is
no work burden there are more employees than the required need. The
need for employees should be analyze properly to allocate employees on
right place to completely avail their skills
Corporate culture should be implemented in SSGC.
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