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Isidima
COMMUNITY DEVELOPMENT WORKER PROGRAMME
Presentation to PCF
Review Findings and Recommendations
18 November 2009
Isidima
Presentation Outline
• Part 1: Introduction and Background
• Part 2: Review Findings
• Part 3: Recommendations
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Introduction
• CDWP Review Commissioned January 2009 and completed end of March 2009– Request for comment from Municipalities– Municipal Managers Forum– Presentation to DCF’s – SALGA (Western Cape)
• Minister Bredell: ‘…fix challenges and make the CDW Programme work…’
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Introduction• Objectives of the CDWP:
– Facilitate Access to Government Services for Communities
– Facilitate Socio-Economic Opportunities and Partnerships
– Deepen Governance through Public Participation– Share Information on National and Provincial
Government Services
• Programme is implemented by provincial government in co-operation with local and national government
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Background
• CDWP Announced in 2003 and implemented in 2005 in Western Cape
• Trained 650 CDWs through Learnership in partnership with LGSETA
• DLG&H appointed 200 CDWs in 2006
• Former Project Consolidate Municipalities and Urban Nodes Prioritised
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The work programmes of CDW’s are made up of three integrated components:
Local GovernmentPriority issues
40%
Provincial GovernmentPriority
Programmes30%
National GovernmentPriority Programmes
30%
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Successes• Enhancing Citizen Awareness around Integrated
Development Processes (IDP)• Good working relation with Government
Departments and Agencies to make services more accessible to citizens
• Critical support role in Disasters e.g. Internally Displaced Persons Disaster
• Roll-out of various government surveys e.g. Display of Service Charters by Departments, Indigent identification, etc.
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Review Findings (1)
• Perception that CDWs are politicised and not accountable
• Communication about role of CDW Programme weak
• Poor relationship between CDWs, Ward Committees/Forums and Councillors
• Referral system for service delivery issues requires revision
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Review Findings (2)• Need for greater decentralisation
• CDWs need to be provided with the necessary support and supervision
• Information Management System required– Monitoring and Evaluation processes in the
CDWP are inadequate
• Inadequate career-pathing• CDWs under-resourced (e.g. transport)
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Recommendations
• Respond to Key Challenges
• De-link programme from Political Office (Speaker or Mayor)
• Embed Programme Administratively
• Enhance Accountability and Efficiency
• Effective Partnerships with all three Spheres of Government
Isidima
Recommendations
• Work content: 40% Local, 30% Province and 30% National
• MM or his/her designated official to supervise municipal CDW work programme together with Regional Co-ordinator: Weekly Plans, Monthly Reports
• CDWs should not report directly to politicians (e.g. Speaker)
• Designated municipal official to account for CDW municipal work programme to Council
Issue:
‘How will CDWs be more Accountable to Municipalities?’
Isidima
Recommendations
• Case Referral Form
– Allegations of corruption / service delivery issues to be reported by CDW’s on case referral form and submitted to municipal designated official
– Municipality to follow up and inform stakeholders
Issue:
‘How should CDWs deal with service delivery complaints and allegations of Corruption?’
Isidima
Recommendations• CDW Appointment Processes:
– Provincially driven process to fill vacancies
– Municipal designated official to be included on panel
– Province to draw from pool of trained learners
Issue:
‘How can Municipalities influence the appointment of CDWs?’
Isidima
Recommendations
• Disciplinary Processes:
– Provincial Labour Relation policies and procedures apply
– To be done expeditiously
– Municipalities will be kept informed
– Municipality to fully support process
Issue:
‘How will the Department ensure discipline of CDWs?’
Isidima
Recommendations
• MOA to specify the % split of CDW work between spheres and how this will be monitored
• Municipal specific conditions, as requested by Municipalities to be incorporated in MOA
• Municipalities to provide Financial Reports on Operational Support Grant as per PFMA/MFMA
Issue:
‘How will the Relationship between Municipalities and the Department be Governed?’
Isidima
Recommendations
• Councillors and CDWs: Roles and Responsibilities to be clarified (SALGA Support)
• CDWs to report service delivery issues to councillors and work together on ward programme
• Ward Committees: CDWs to attend as support but not act as secretariat
• CDWs to mobilize for public participation, especially in IDP processes and Community Based Planning
Issues:
‘What is the role of Councillors and CDWs?’
Isidima
Recommendations
• DPSA Skills Audit• Implement CDW Review
Recommendations on Further Training Needs
• Better departmental support (IPDPs)
• Partnership with PALAMA• Municipal-Specific Training
(Municipal Policies, Budget etc.)
• Municipal CDWs to be included in Training
Issue:
‘What is the Department doing about the further Training needs of CDW’s?’
Isidima
Recommendations
• New Structure: CDWs /Supervisors/ Regional Coordinators/ Deputy Directors/ Director
• Field Support: – “Middle” layer of supervisors to
improve supervision and provide career-pathing
– Regional Coordinators to each have administrative support
• Provincial Office:– Information Mgmt Officer appointed – Second Deputy Director Regional
Coordination appointed– Four administrative officers placed in
Provincial Office
Issues:
‘How will the supervision of CDWs be improved?’
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CDW POLICY
• National Draft Policy Document Circulated– Input and Engagement required
• Summits in all Provinces– Provincial Summit held on 09 September
2009 (Sea Point, Cape Town) – Draft Summit report (GTZ)
• National Summit 30 November 2009
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Further Consultation Process• Draft Recommendations process:
– Approval by / comments from MEC (16 October)– Consultation through PCF and SALGA Western Cape
PEC (November 2009)– Approval by / comments from Cabinet (December)
• National CDW Policy Summit – 30 November 2009
– Revise recommendations, if required• Municipal Road show to engage with each
municipality (January - February)• Final recommendations: March 2010• Implementation process: April 2010 onward
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