Itinerary - CWTcwtconnect.net/wp-content/uploads/2019/09/Itinerary-Product... · Itinerary Global...

Email – Web – Mobile

Itinerary

ItineraryGlobal

Multichannel

Personalization

Trip disruption

Compliance

2CWT Confidential & Proprietary. Do not distribute.

T R AV E L

M A N A G E R S

for

Support the travel program

of our global and multi-

national clients

Compliant booking

offers and suggestions

T R AV E L E R S

for

Unified itinerary experience

across all myCWT channels

Easier integration with travel

& expense processes

Saves time and boosts

productivity through

actionable format

I T I N E R ARY

Key Functionalities:

Key functionalities on the Itinerary detail page:• See on a map• Share with a colleague• Download as a PDF• Print itinerary• Flight check in• Safety & Security updates

Online

Key functionalities:

• Safety alerts notifications

• Flight status& gate changes

notifications

• Flight check-in

• Missing hotel advisory

• Calendar meetings sync

• Manually edit items

• Share with a colleague

• Import personal itineraries

to be integrated in the

application

Mobile

Email

Key messages highlighted

CWT Service Center and Emergency Service Center contacts

Compliance messaging (hotel missed bookings, trip alternatives)

Waitlisted air segments

Airline baggage allowance

Advanced interactions

One-click requests for cancellation or ticket-issuance (not available in NORAM)

Calendar synchronization

Direct links to myCWT online

Link to airline check-in

Mobile layout

Global solution

2.6 M emails sent monthly worldwide