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James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Altair Solutions
CMMI, ISO 9001:2000, Six Sigma:
Fit or Fat?
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Tonight’s TopicTonight’s Topic
Six Sigma
What do these three share in common?
How do these three differ?
Can they (should they) co-exist?
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Concept of UnityConcept of Unity
3. Use the structure, the way.
4. Observe its effectiveness.
5. Refine it.
2. Structure a way to do it well.
1. Know what you want to do well.
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
ISO 9001:2000ISO 9001:2000
Contains ‘Non Shaped’ Requirements
Emphasizes the ‘Requirements’ as Job 1
Provides for Official Registration
A Generic Quality Standard
ISO 9001:2000 is…
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
ISO 9001:2000ISO 9001:2000
3. Provide resources to use the processes.
4. Monitor, control, and measure.
5. Continuously improve.
2. Build processes to meet the requirements.
1. Understand the requirements.
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
ISO 9001:2000ISO 9001:2000
Section 6: Resources
Section 7: Product and Service Provision
Section 8: Measurement & Improvement
Section 5: Management Responsibility
Section 4: Quality Manual
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Six SigmaSix Sigma
Contains ‘Non Shaped’ Goals
Emphasizes the Customer as Job 1
Provides for a Fixed Methodology
A Generic Improvement Method
Six Sigma…
No Standardization
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Six SigmaSix Sigma
3. Set a team in place to measure.
4. Measure and analyze.
5. Improve based on the data.
2. Plan how you will measure Quality.
1. Define what ‘Quality’ means
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Six SigmaSix Sigma
ANALYZE the performance data.
IMPOVE and IMPLEMENT.
CONTROL the new way…
MEASURE its performance.
DEFINE what you want to improve.
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Capability Maturity Model IntegrationCapability Maturity Model Integration
Contains Pre-Shaped Goals and Practices
Emphasizes Consistency and Repeatability
Provides for Official Recognition
A SPECIFIC Improvement Framework
CMMI…
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Capability Maturity Model IntegrationCapability Maturity Model Integration
Organizes Technology Development into 25 Process Areas.
8 Project Management Pas
6 Engineering Pas
5 Process Management Pas
6 Support PAs
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Capability Maturity Model IntegrationCapability Maturity Model Integration
Each Process Areas is structured with…
1 – 3 GOALS
2 – 7 Practices for each Goal
Compliance =
Achieve all Practices for each Goal, achieve all Goals for each Process Area.
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Capability Maturity Model IntegrationCapability Maturity Model Integration
Process Area
GOAL 1 GOAL 2
Practice 1.1
Practice 1.2
Practice 1.3
Practice 2.1
Practice 2.2
Practice 2.3
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Capability Maturity Model IntegrationCapability Maturity Model Integration
PA – Requirements Management
Goal – Manage Requirements
Practice – Understand the requirements
Practice – Track changes to the requirements
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
ConclusionConclusion
CMMI can serve as the Operations Base
Six Sigma can serve as the Improvement Approach
ISO can serve as the Management Umbrella
James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com
Altair Solutions
jpersse@AltairSol.com
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