James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Altair Solutions CMMI, ISO 9001:2000,...

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James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Altair Solutions

CMMI, ISO 9001:2000, Six Sigma:

Fit or Fat?

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Tonight’s TopicTonight’s Topic

Six Sigma

What do these three share in common?

How do these three differ?

Can they (should they) co-exist?

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Concept of UnityConcept of Unity

3. Use the structure, the way.

4. Observe its effectiveness.

5. Refine it.

2. Structure a way to do it well.

1. Know what you want to do well.

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

ISO 9001:2000ISO 9001:2000

Contains ‘Non Shaped’ Requirements

Emphasizes the ‘Requirements’ as Job 1

Provides for Official Registration

A Generic Quality Standard

ISO 9001:2000 is…

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

ISO 9001:2000ISO 9001:2000

3. Provide resources to use the processes.

4. Monitor, control, and measure.

5. Continuously improve.

2. Build processes to meet the requirements.

1. Understand the requirements.

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

ISO 9001:2000ISO 9001:2000

Section 6: Resources

Section 7: Product and Service Provision

Section 8: Measurement & Improvement

Section 5: Management Responsibility

Section 4: Quality Manual

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Six SigmaSix Sigma

Contains ‘Non Shaped’ Goals

Emphasizes the Customer as Job 1

Provides for a Fixed Methodology

A Generic Improvement Method

Six Sigma…

No Standardization

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Six SigmaSix Sigma

3. Set a team in place to measure.

4. Measure and analyze.

5. Improve based on the data.

2. Plan how you will measure Quality.

1. Define what ‘Quality’ means

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Six SigmaSix Sigma

ANALYZE the performance data.

IMPOVE and IMPLEMENT.

CONTROL the new way…

MEASURE its performance.

DEFINE what you want to improve.

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Capability Maturity Model IntegrationCapability Maturity Model Integration

Contains Pre-Shaped Goals and Practices

Emphasizes Consistency and Repeatability

Provides for Official Recognition

A SPECIFIC Improvement Framework

CMMI…

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Capability Maturity Model IntegrationCapability Maturity Model Integration

Organizes Technology Development into 25 Process Areas.

8 Project Management Pas

6 Engineering Pas

5 Process Management Pas

6 Support PAs

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Capability Maturity Model IntegrationCapability Maturity Model Integration

Each Process Areas is structured with…

1 – 3 GOALS

2 – 7 Practices for each Goal

Compliance =

Achieve all Practices for each Goal, achieve all Goals for each Process Area.

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Capability Maturity Model IntegrationCapability Maturity Model Integration

Process Area

GOAL 1 GOAL 2

Practice 1.1

Practice 1.2

Practice 1.3

Practice 2.1

Practice 2.2

Practice 2.3

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Capability Maturity Model IntegrationCapability Maturity Model Integration

PA – Requirements Management

Goal – Manage Requirements

Practice – Understand the requirements

Practice – Track changes to the requirements

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

ConclusionConclusion

CMMI can serve as the Operations Base

Six Sigma can serve as the Improvement Approach

ISO can serve as the Management Umbrella

James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com

Altair Solutions

jpersse@AltairSol.com

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