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Public Protection Business Strategic Plan January 24, 2002
The Cabinet for Public Protection and Regulation
Public Protection Business Strategic Plan January 24, 2002
Vision
Be a model on how a federated cabinet should operate Have an empowered, competent, knowledgeable, well-
trained workforce Meet the technological challenges of the 21st century Achieve enhanced public awareness and visibility of
cabinet services
As a cutting edge organization where every agency is at the forefront in achieving its mission, our Cabinet will strive to:
Public Protection Business Strategic Plan January 24, 2002
Mission
We promote a secure environment, a just society and a strong economy by protecting the public through efficient and professional regulation, advocacy, education and service while balancing public and private sector interests
Public Protection Business Strategic Plan January 24, 2002
Values
Integrity and AccountabilityQuality Service InnovationTeamworkEmployee Development
Public Protection Business Strategic Plan January 24, 2002
Goal: Ensure high quality, customer-focused services
Improve the effectiveness of service delivery systems
Develop methods for listening to and seeking feedback from customers
Develop processes for gauging customer satisfaction
Public Protection Business Strategic Plan January 24, 2002
Goal: Foster innovation and continuous improvement
Develop methods for listening to and seeking feedback from employees
Improve inter-agency communication, cooperation and coordination of services, resources and operations
Increase the use of technology resources
Public Protection Business Strategic Plan January 24, 2002
Goal: Empower a creative, diverse, and productive workforce
Provide opportunities for career development and training
Encourage diversity in employment that reflects Kentucky's population
Public Protection Business Strategic Plan January 24, 2002
Goal: Promote awareness and understanding of the Cabinet's responsibilities and services
Increase constituent awareness and understanding of the Cabinet
Increase staff awareness and understanding of the Cabinet
Public Protection Business Strategic Plan January 24, 2002
What We Do - Who We Are
Protect Kentuckians through education, regulation and enforcement. The Cabinet is made up of 13 departments and more than 1,200 employees work in Frankfort and in offices across the Commonwealth. The 13 agencies that make up the Cabinet for Public Protection and Regulation include:
Alcoholic Beverage Control Board of Claims / Crime
Victims Compensation Charitable Gaming Board of Tax Appeals Financial Institutions Housing Buildings and
Construction Insurance
Mines and Minerals Mines Safety and Review
Commission Petroleum Storage Tank
Assurance Fund Public Advocacy Public Service Commission Kentucky Racing
Commission
Public Protection Business Strategic Plan January 24, 2002
Alcoholic Beverage Control
Regulates the alcoholic beverage industry by licensing the production and sale of alcoholic beverages, enforces state liquor laws; and regulates tobacco sales to minors.
Public Protection Business Strategic Plan January 24, 2002
Board of Claims/Board of Crime Victims
Decides claims filed against the state by citizens who believe they or their property have been damaged through negligent acts on the part of the state.
The Crime Victims Compensation Board determines eligibility and amount of reimbursement to innocent, needy crime victims.
Public Protection Business Strategic Plan January 24, 2002
Department of Charitable Gaming
Regulates state charitable gaming laws and regulations through public education, inspections and licensing.
Public Protection Business Strategic Plan January 24, 2002
Board of Tax Appeals
Hears and determines tax appeals from final rulings, orders and determinations of state or county government agency regarding revenue and taxation.
Public Protection Business Strategic Plan January 24, 2002
Department of Financial Institutions
Charters, licenses and/or regulates all state banks and branches, trust departments and independent trust companies; state credit unions; state savings and loan associations; consumer and industrial loan companies; mortgage loan companies and mortgage loan brokers; companies selling money orders; and check-cashing institutions and title pledge lenders.
The agency also registers investment securities; licenses securities brokers, dealers, agents, and investment advisers; and regulates the state’s securities industry.
Public Protection Business Strategic Plan January 24, 2002
Department of Housing, Buildings & Construction
Regulates all construction of buildings through enforcement of building and fire codes, including: elevators, boilers, manufactured housing, hazardous materials, electrical installations and plumbing.
The department also ensures fire and life safety in existing buildings; licenses/certifies plumbers, boiler contractors, sprinkler and/or fire alarm contractors and building inspectors; and serves as headquarters for the State Fire Marshal’s office.
Public Protection Business Strategic Plan January 24, 2002
Department of Insurance
Regulates property, casualty, life and health insurance companies operating in the state through control of coverage and market practices
Administers testing and issuance of licenses to agents
Procures state insurance for state-owned properties.
Public Protection Business Strategic Plan January 24, 2002
Department of Mines and Minerals
Licenses all commercial mines and enforces mine safety regulations
Develops and administers training programs for miners
Issues permits for oil and gas wells
Regulates use of explosives and trains and certifies blasters
Public Protection Business Strategic Plan January 24, 2002
Mine Safety and Review Commission
The Commission was created to upgrade enforcement of coal mine safety regulations. Its three members, appointed by the governor, conduct hearings on safety violations and impose penalties for serious violations.
The Commission has the power to revoke or suspend a mine’s license, an individual’s miner’s certification, or penalize mine owners.
Public Protection Business Strategic Plan January 24, 2002
Petroleum Storage Tank Assurance Fund
Assists owners and operators of underground storage tanks (UST) in meeting federal financial responsibility requirements
Provides reimbursement of eligible costs of corrective action required as a result of a release from a UST system
Public Protection Business Strategic Plan January 24, 2002
Department of Public Advocacy
Provides legal representation to needy persons throughout the state of Kentucky accused or convicted of crimes punishable by imprisonment or a fine of $500 or more upon appointment of the court, as well as for needy persons faced with involuntary commitment due to mental conditions.
The Protection and advocacy Division protects and advocates the right of Kentuckians with disabilities.
Public Protection Business Strategic Plan January 24, 2002
Public Service Commission
Oversees state utility companies providing electric, telecommunications, water and natural gas service to the public
Ensures that utility companies charge fair and reasonable rates for services rendered and that services are adequate, efficient and reliable.
Public Protection Business Strategic Plan January 24, 2002
Kentucky Racing Commission
Regulates the horse racing industry and pari-mutuel wagering on horse racing in Kentucky.
Public Protection Business Strategic Plan January 24, 2002
Automation and Self Service
6 Agencies have GOT developed licensing systems ABC, BOC, Gaming, Housing, PSC, Racing
1 Agency in JAD with GOT for proposed development Mines and Minerals
1 Agency has an in-house written system Insurance
1 Agency seeking to buy a solution Financial Institutions
4 Agencies have little or no automation Public Advocacy, Tax Appeals, PSTAF, Mine Safety
Public Protection Business Strategic Plan January 24, 2002
Short Term Plan
Meet with each agency director
Conduct a cabinet technology assessment
Create a Technology Advisory Group within the Cabinet
Formulate cabinet technology plan with recommendations
Formulate a Strategic Approach for Licensing(e-Government)
Public Protection Business Strategic Plan January 24, 2002
Questions
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