Lets revise

Lets revise

PeDeQs

State the PURPOSE of the activity.Use a simple EXAMPLE.

Give general DIRECTIONS.Explain specific EXCEPTIONS.

Ask for QUESTIONS.Ask a STARTING question.

Survival Needs

• 5 things• Groups – 3• Choose context – Forest, polar ice cap, jungle,

mountains• You will explore this area• Walk 10km – no motorized vehicles• - fold and pass/round table/• Change with group next to you - justify

Two areas..

•Gathering information – •Giving and Receiving feedback

Information Gathering

• Case Study – group of retail managers/225/ dicuss current and future strategies – agree to them and present.

• PPT used, our success discussed – least important

• No engagement – people just listen.

•Gathering and Processing•Why do it?

High level/ Building Process

Functions

Activity 1 – match sample and purpose

• Match the parts in the right way to complete the table

Function Sample Question PurposePrioritizing What would be the

most important 5 things to do first..

Lets try an example

• Define the changes necessary to increase the efficiency and effectiveness of the hiring process.

• Getting started• How does the hiring process work?• What are the problems and root causes?• What are potential improvements?• Prioritize the improvements?• Develop an implementation plan• Review and Close

Make 5 rectangles..Share the pieces approx equally

Rules: no talking - ne gestures

Warm up…

• What science questions do you think some of your students may ask when showing these images

•What science questions would you think of when using these images.

GIVING ANDRECEIVINGFEEDBACK

Master Trainers Programme

Lets watch a video

• List what ways is he giving feedback – • Think about the last time you gave feedback• What did you do that made the person respnd

well?• What did you do that made the conversation

awkward?

GIVING FEEDBACK

BE CONSTRUCTIVE:BUILD UP – DON’T TEAR DOWN

GET YOURSELF OUT OF THE WAY

" Blowing out another man's flame won't make yours shine any brighter.“

~ Author Unknown ~

WHAT IS CONSTRUCTIVE FEEDBACK?

It is NOT criticism It is NOT personal

It is NOT generalized It is NOT “closed.” It does NOT blame.

WHAT IS CONSTRUCTIVE FEEDBACK?

TARGETED RESPONSE TO A SPECIFIC ACTION

TO HELP A PERSON LEARN

DELIVERED WITH RESPECT

WHAT IS CONSTRUCTIVE FEEDBACK?

IT IS A COLLABORATIVE APPROACH TO PROBLEM SOLVING!

PRINCIPLES FOR GIVING EFFECTIVE FEEDBACK

1. TIMING/PLACE – when and where should u give feedback?

2. ASK FOR SELF ASSESSMENT FIRST

3. FOCUS ON SPECIFICS

4. LIMIT TO A FEW POINTS5. More PRAISE than correction (PNP sandwich)6. PRAISE expected performance7. Develop Action Plans

PRINCIPLES FOR GIVING EFFECTIVE FEEDBACK

5. More PRAISE than correction (PNP sandwich)6. PRAISE expected performance7. Develop Action Plans

TECHNIQUES FOR EFFECTIVE FEEDBACK

Use open-ended questioningWhat? How? Who? Tell me…

Reflect Back

Maintain Silence

TECHNIQUES FOR EFFECTIVE FEEDBACK

Summarize

Be Sensitive

Initiate Action & Offer Ideas

Gain Ownership

RECEIVING FEEDBACK

1. Welcome feedback2. Accept information

3. Evaluate before responding 4. Make your own choices

RECEIVING FEEDBACK

Get off the emotional roller coaster D A W ADenial Anger Withdrawal Acceptance

RECEIVING FEEDBACK

LISTEN

GET YOURSELF OUT OF THE WAY

" You can determine how confident people are by listening to what they

don't say about themselves. "

After the presentations today..

• Try and use some of the strategies and develop the most productive attitude when giving feedback.

• Write your points – as bullet points.