LinkedIn's Series B Pitch to Greylock_ Pitch Advice for Entrepreneurs

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  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 1/49

    ReidHoffmanEssaysonEntrepreneurship,CivicsandIntellectualLife

    About

    AtGreylock,mypartnersandIaredrivenbyoneguidingmission:alwayshelpentrepreneurs.Itdoesntmatterwhetheranentrepreneurisinourportfolio,whetherwereconsideringaninvestment,orwhetherwerecasuallymeetingforthefirsttime.

    Entrepreneursoftenaskmeforhelpwiththeirpitchdecks.BecausewevalueintegrityandconfidentialityatGreylock,wenevershareanentrepreneurspitchdeckwithothers.WhatIvehonorablybeenabletodo,however,issharethedeckIusedtopitchLinkedIntoGreylockforaSeriesBinvestmentbackin2004.

    ThispastMaywasthe10thanniversaryofLinkedIn,andwhilereflectingonmyentrepreneurialjourney,Irealizedthatnoonegetstoseethepresentationdecksforsuccessfulcompanies.Thisgavemeanidea:IcouldhelpmanymoreentrepreneursbymakingthedeckavailablenotjusttotheGreylocknetworkofentrepreneurs,buttoeveryone.

    Today,IsharetheSeriesBdeckwithyou,too.Ithasmanystylisticerrorsandafewsubstantiveones,toothatIwouldnowchangehavinglearnedmore,butIrealizedthatitstillprovidesusefulinsightsforentrepreneursandstartupparticipantsoutsideoftheGreylocknetwork,particularlyacrossthreeareasofinterest:

    howentrepreneursshouldapproachthepitchprocesstheevolutionofLinkedInasacompanytheconsumerinternetlandscapein2004vs.today

    ReidHoffman

    http://reidhoffman.org/http://greylock.com/http://reidhoffman.org/about/

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 2/49

    Context

    Advice

    In2004,theconsumerinternetwasjustbeginningtorebound.Friendsterwasatitsheight,stronglybattlingMySpaceafterraisingitspremiumroundfromBenchmarkandKleinerinthefallof2003.Facebook,bytheway,wasnotyetonmostpeoplesradarsinthesummerof2004.

    Friendstersvaluationsetthetonefortheentiresocialnetworkingspace.FriendsterandMySpacehadmillionsofusers,atonofengagement,andallthepressattentiontheywanted.PressandanalystscharacterizedLinkedIninoneoftwoways:LinkedInisaninterestingnichethatmightbeworthpayingattentiontoorLinkedInistheFriendsterforbusiness.Neitherisaparticularlygoodbackdropfor

    Investorsseealotofpitches.Inasingleyear,theclassicgeneralpartnerinaventurefirmisexposedtoaround5,000pitchesdecidestolookmorecloselyat600to800ofthemandendsupdoingbetween0and2deals.Thegoalofanentrepreneuristobeoneofthosedeals.

    First,understandyouraudience.Researchprospectiveinvestorsthoroughly.Whatkindsofbusinessesaretheylookingat?Whatmodel/criteria/triggersdotheyusetojudgewhetheraprojectwillbesuccessfulornot?Ifyoudonthavesomesenseoftheirpointsofview,yourlikelihoodofmakingthepitchgowellismorerandom.Youmayhappentoemphasizetherightpointsthatpiqueaninvestorsinterest,butyoushouldntleaveyourfinancinguptochance.

    Second,understandthebroaderfinancingclimate.In

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 3/49

    tryingtoraisecapital,because

    1. wewerentthenaturalleaderofamarketortechnologytrendthateveryonewaspayingattentionto,

    2. wedidnthavesubstantialorganicgrowth,and3. wehadnorevenue.

    2004,investorsregainedinterestintheconsumerinternetagain.Friendsterraisedabigroundin2003MySpacestartedgainingtraction.Butwithsomanyinvestorsstilllickingtheirwoundsfromthedotcombust,manyfocusedonprovenbusinessmodels,suchasadvertisingorecommerce.Asaresult,weknewthatourpitchwouldneedtosteerintoinvestorsbiggestconcern:thelackofrevenue.

    Context

    Advice

    Openwithyourinvestmentthesis,whatprospectiveinvestorsmustbelieveinordertowanttobeshareholdersofyourcompany.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 4/49

    Inourfirstslide,weanswerthreequestions:

    WhatisLinkedIn?Thegraphicwechoseemphasizesthatitisanetworkofpeople.Whyisitvaluable?Becauseyoucanfindandcontactpeopleyouneed.Howisthisdifferent?BecauseunlikeGooglesearchorothermeans,itinvolvespeopleyoualreadytrust.

    Althoughweknewthattherecruitingspacewouldbeourinitialbusinessopportunity,webelievedthenandknownowthatLinkedInismorethanjustarecruitingbusiness.Thus,ourpitchframedLinkedInasaplatformforfindingthepeopleyouneed,whichwecalledprofessionalpeoplesearch2.0,makingtheparalleltoGooglebecauseinvestorsunderstoodthatGooglewasvaluable.(Onslide5,Ibeginexplainingtheimportanceofpitchingbyanalogy.)

    IfweframedLinkedInasonlyajobs/classifiedswebsite,mostsmartventurecapitalistswouldnothaveinvestedbecausethatseemedtolackthepotentialtobeabroadplatformthatcouldsustainalargebusiness.Ultimately,GreylocksinvestmentthesiswasthatLinkedInwouldbeagreatrecruitingbusinesswithanoptionformore.

    Yourfirstslideshouldarticulatetheinvestmentthesisingenerally3to8bulletpoints.Then,spendtherestofthepitchbackingupthoseclaimsandincreasinginvestorsconfidenceinyourinvestmentthesis.

    Forexample,ifIwerepitchingLinkedInsSeriesBtodaywithwhatInowknowaboutsuccessfulpitches,theinvestmentthesiswouldbe:

    1. Massivelyvaluablepropertieswillbebuiltoffnetworks.

    2. Therewillbedifferentnetworksfordifferentdomains.

    3. Theprofessionaldomainwillbeonemassivelyvaluablenetwork.

    4. Wearetheleaderintheprofessionaldomainwithviralgrowth.

    5. Greatbusinessescanbebuiltoffthisnetwork,startingwithmatchingtalentandopportunity.

    6. Itsanetworkeffectsbusiness,whichmeansithasinherentdefensibilitywithanetwork.

    Clearlyarticulateyourinvestmentthesissoinvestorscanofferfeedbackthathelpsyourefineit,eventuallygettingtoaplacewhereyoubothagreeonit.Anydisagreementwilllikelycauseseriousproblemsdowntheroad.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 5/49

    Context

    Advice

    Normally,youdexpectustoexplainourproducti.e.,whatprofessionalpeoplesearch2.0is.Instead,ourstrategywastosteerimmediatelyintotherevenuequestionbecausethatwasthetopconcernofinvestorsin2004.Andremember,LinkedInwasaconsumerinternetplaywithmoderateconsumertractionandwithoutadimeofrevenue.

    Toshowpotentialrevenuestreams,welistedthreeproducts:ads,listings,andsubscriptions.Theblueboxesidentifythecorrespondingmarketsforthoseproducts.Althoughtheblueboxesareequallysized,weknewthatthelargestportionofourrevenuewouldcomefromtherecruitingspace(the2ndblueboxlabeledJobs).

    Whatwedidntknowwaswhichproductspecifically,listingsorsubscriptionswouldhavethehigherdollarvolume.Overthelongterm,weanticipatedthattheanswerwouldbesubscriptions,butwe

    Thegeneralruleisonebusinessmodeldrivesthebusiness.Itstemptingtolistmultiplerevenuestreamsbecauseyouretryingtoprovethatyouwillbebig.Yetwhenconsumerinternetcompaniesdothis,investorsgenerallyseearedflag.

    Thecharitableinterpretation,whichwastrueinourcase,isthatthecompanysteamdoesntknowwhichonemodelwillwork.Thebadinterpretationisthattheteamlacksfocusanddoesntunderstandthattheygenerallyneedtodrivetoonebusinessmodeltosucceed.

    Wemadethemistakeoflistingthree

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 6/49

    didntknowhowlongitwouldtaketogetthere.In2005,welaunchedallthreeproductsintheorderoflistings,subscriptions,thenadseventuallydiscoveringtwosurprisinginsights:

    1. Theprincipalmarketforourlistingsandsubscriptionsproductsbecametherecruitingspace,insteadofbusinessdevelopmentandnetworking.

    2. Subscriptionsbecametheproductwiththehighestdollarvolumefasterthanexpected.

    Todayin2013,themajorityofLinkedInsrevenuecomesfromanenterpriseversionofoursubscriptionsproduct.

    differentrevenuestreams.Asithappened,wedidenduppursuingallthreelinesofbusiness.AndLinkedInprovedtobeanexceptiontotheruleofthumb:ourdiversebusinesslineshavebeenastrongplus.

    Generalrulessometimeshaveimportantexceptionswhichcanbetremendouslyvaluable.Thatstrueinbusinessstrategy,entrepreneurship,andevenpitchadvice.

    Context

    Advice

    Withtherevenuequestionoutoftheway,wewere

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 7/49

    Withtherevenuequestionoutoftheway,wewerereadytoexplainourproduct.Wehadtwoquestionstoanswer:Whatistheproduct?Andwhyisitnew?

    Wearguedthatthewayprofessionalpeoplesearchwasdoneatthetime(1.0)wasinadequate.Tomakethisargument,welistedthreeimportantprofessionalbusinessproblems(findingserviceproviders,findingjobcandidates,andreachingprofessionals)thatweretimeconsuminganddifficulttoaccomplishwithexistingtechnologies.

    Thekeyproblemwithexistingtechnologieswasadverseselection,specificallyconcerningtheincentivesofparticipantsandthereputationsystems:

    Intheyellowpages,peoplewantedtobefoundbutthewaytheyrepresentedthemselveshadnothingtodowithhowgoodtheywere.Inoldschoolresumedatabases,mosttalentedprofessionalsdidntwantorneedtoparticipate.Indirectories,professionalsonlywantedtoparticipateifothertalentedprofessionalsdid,too.

    So,howdoyoucreateaplatformwheretalentedprofessionalscanparticipate,befound,andbecontactable?Ouranswer:anetwork.Anetworksolvesthisproblembecausealloftheirfriendsandcontactswouldbeonitandfriendsoftheirfriends.Creatingtherightincentivesandreputationsystemwouldleadtoadirectorypeoplewouldbeapartof.

    Steerintoyourinvestorsobjections.Therewillbeonetothreeissuesthatarepotentiallyproblematicforyourfinancingaddressthemheadon.Youhavethemostattentionfrominvestorsinthefirstcoupleslides.Mostinvestorsarrivewithquestions,andifyouproactivelyshowyouunderstandtheirprincipalconcerns,youearntheirattentionfortherestofyourpitch.

    Forconsumerinternetpropertiesin2004,becausewehadjustgonethroughthedotcomwinter,investorsprincipalconcernwaswhetherornotyoucouldmakemoney.Asyourecall,webeganourpitchbysteeringintotherevenuequestionbecausewedidnthavetensofmillionsofusersoragrowthcurveoffthechartotherwise,wewouldvestartedwithoneofthose.

    In2013,itswhetheryoucanbreakthroughthenoise.Today,thereareprobablyathousandconsumerinternetstartupsfoundedeveryquarterhowdoyoubecomeoneofthe1to3thatmatterina7yeartimeframe?Thosearethekindsofobjectionsyouneedtosteerintoatthebeginningofyourpitch.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 8/49

    Context

    Advice

    Mosttechnologyrevolutionsarefoundedononeortwosimpleconcepts.Oursimpleconceptwas:

    Thenetworkprovidestheplatformforanewkindofpeoplesearch,whichcanbeaplatformtomanyotherbusinesses.

    InordertobelievethatLinkedInwasagoodinvestment,ourinvestorswouldneedtobelievethattherewasabroadtrendofmovingfromdirectoriestonetworks(1.0to2.0),thatnetworkscouldbecomehugelyvaluable,andthataLinkedInpeoplesearchapplicationonanetworkwouldbeavaluableasset.

    Wemayhavebeenthefirstfolkstalkingabouttheinternet2.0backinthesummerof2004,thoughTimOReillylaterpopularizedanddeepenedthemeaningofthephrase.

    Show,donttell.Again,yourpitchinggoalsaretoincreaseinvestorsconfidenceinyourinvestmentthesisandleadthemtoasharedviewofyourcompanysproblems.Toaccomplishthis,youshouldshowratherthantellwheneverpossible.

    Thewinningmomentforanentrepreneuriswhenaninvestorconcludesontheirownvolitionthataninvestmentthesisisworthwhile,ratherthanhavingtheentrepreneurtellthemwhattoconclude.

    Forearlystagecompanies,itsimportanttoshowthatyoureonpath,thatyouhaveprospects,andthatyoucangettoyourvision.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 9/49

    Context

    Advice

    Onceinvestorsbelievedthatprofessionalpeoplesearchwasvaluable,thenextquestionwaswhetherinternet2.0(themovetonetworks)amplifiedthatvalueconsiderably.Todemonstratethis,weshowedhowthe2.0transformationcreatedvalueinothermarkets.

    First,welookedatgoodslistings.1.0isbusinesseslikeonlineclassifiedsfornewspapers,whichwereunsuccessful.eBay,ontheotherhand,wasreallyvaluable.WhatsthedifferencewitheBay?eBayhasanetwork.Ithasreputation.Ithastransactionalhistories.Addinganetworktoonlineclassifiedsmadeitvaluable.(JustthinkofhowvaluableCraigslistwouldbeifithadidentityandreputation.)

    Pitchbyanalogy.Everygreatconsumerinternetcompanygrowsuptobeauniqueorganization.Butintheearlydays,youwanttouseanalogiestosuccessfuloutcomestodescribewhatyourcompanyisandwhatitspotentialcouldbe.Timeisshortithelpstorefertowhatthoseinvestorsalreadyunderstand.

    ThebestpitchIknowwasinHollywoodforafilmcalledMansBestFriend.ThepitchwasJawswithPaws.InvestorsthoughtthatifthemovieJawswasahugesuccess,maybeasimilarpremiseonlandwithadogcouldbeahugesuccess.Themovieturnedouttobeterrible,but

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 10/49

    thepitchwasexcellent.

    Context

    Advice

    Next,welookedatonlinepayments.Althoughonlinepaymenttransferalreadyexistedwithbanks,PayPalsmodelofanetworkofpaymentsiswhatmadeitunique.Theproblemwechoseforthisexamplewasfraud.Itisdifficultforbankstodetectfraudbecausetheydonthaveaccesstothewholepaymentsnetworktheyonlyhaveaccesstoindividualnodesinthatnetwork.

    AnotherreasonweusedPayPalasanexamplewastoremindinvestorsthatIwaspartofPayPalsfoundingteam

    Understandwhereanalogiesapplyandwheretheydonot.Pitchbyanalogybutdontnecessarilyreasonbyanalogy.Reasoningbyanalogy,whenyouredevelopingyourbusinessstrategy,isdangerous.

    Instartupland,yourerunningacrossaminefield,sothedetailsmatterandyouhavetobecarefulwithyouranalogiesasyouconceivestrategy.Infact,whenImtheinvestorlisteningtoapitch,onedetailIconsideriswhethertheentrepreneurisbeingtoo

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 11/49

    aminorexampleofshowing,nottelling. deludedbytheiranalogiesandnotthinkinghardenoughaboutexceptioncases.

    Context

    Advice

    Inourthirdexample,wecontrastedAltavistaanditssearchalgorithmversusGoogleanditssearchalgorithmPageRank.PageRankisonemoreuseofnetworks:searchresultsthatleverageanoverallnetworkofpagesratherthanjustrelyontheoccurrencesofterms.

    Whenpitchingbyanalogy,anchoryourbusinesstoothervaluablebusinessestosignalthatyourbusinesswillbevaluable,too.Ourunderlyingargumentwasthatthenetworkenablesrevenue.Tomakethispoint,weshowedhownetworksenabledrevenueforeBay,PayPalandGooglethreecompaniesthatanyonewouldvewantedtoinvestin.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 12/49

    Context

    Advice

    Finally,wecontrastedLinkedInagainstbothMonsterandLexisNexisbecausewewantedtoshowthatLinkedInwouldaddvaluetoallvaluableapplicationsrelatedtoprofessionalpeoplesearche.g.,recruiting(representedbyMonster)andservicedirectories(representedbyLexisNexis).

    HowvaluablecouldLinkedInbe?Well,wepointtoMonster,LexisNexis,andotherinformationserviceprovidersandsay,Whatevermultiplieryouappliedtothelast3slidesabouthownetworksamplifythevalueofcompanieslikeeBayandPayPalapplythatnowtoLinkedIn.

    LinkedInwouldcreateanetworkedresumedocumentaresume2.0insteadoftraditionaljoblistingswithprivateresumes.WhenyourefindingpeopleonLinkedIn,yourefindingthemthroughanetworkasopposedtoaresumedatabase.Wealsoknewthatnetworkswouldimproveinformationreputationsystems,allowing

    Avoiddebatingthevalidityofyouranalogies.Ifsomeonepushesbackandtriestochallengeelementsofananalogy,dontletyourselfgetdrawnintoabackandforth.Analogiesareaconceptualframework,sotheyrenotgoingtobe100%accurate.

    However,somanyentrepreneurstrytopitchbyanalogythatsomeinvestorshavefatiguewhentheyseeit.Ifyouhaveagoodanalogy,useit.Butifyoudonthaveagoodone,dontincludeonejusttohaveone.Itsbettertohavenoanalogythanabadone.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 13/49

    peopletofindthebestpossibleinformation.

    Today,networksunderlietheinformationreputationsystemsofmanyconsumerinternetcompanies,includingLinkedIn,Facebook,andTwitter.

    Context

    Advice

    Here,weremindinvestorsthatthisinvestmentdecisioncomesdowntowhetherornottheybelievethatanetworkcreateshugevalue.

    Anygoodideahaslegitimatereasonswhyitwontwork.Inordertoachieverealsuccess,youneedtobecontrarianandright.

    DuringLinkedInsSeriesA,whenwepitchedtheimportanceofbuildingthenetwork,theclassicobjectionwasthatthenetworkwouldntbevaluabletothefirstmembers,sowhy

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 14/49

    Eventhoughweknewwewouldmonetize,wearguethatinvestorsshouldntbethinkingaboutourcurrentrevenuenumbers.Instead,theyshouldthinkaboutthenetworkweestablishedbecausethatswhatultimatelywins.WespentourSeriesAcapitalbuildingthenetwork,soweneededinvestorstoagreethatthenetworkwasmoreimportantthanrevenue.

    Becauseourinvestmentthesiswasultimatelyunprovable,theargumentwemadeinslides5through9isoneofthestrongestpartsofthepresentation.

    woulditgrow?Forthefirst500,000orsomembers,thevalueofthenetworkiszero.WhatIknewthatmanydidntwasthatacombinationofcuriosityandaviralgamemechanicwouldslowlygettoamillionpeople,atwhichpointthenetworkbecomesvaluable.

    DuringLinkedInsSeriesB,GreylocksbetwasthatLinkedInhadgoodprospectstotransformtherecruitingindustry,andthatifwebuiltupabroadprofessionalplatform,wecouldpotentiallydomuchmore.GreylockinvestedinLinkedInatroughly$0.60pershare.Whenyoucomparethattoourcurrentpublicmarketprices,youseeanexampleofcontrarianandrightventureinvesting.

    (TolearnmoreaboutGreylockssideofthisstory,readDavidSzespostattheGreylockblog.)

    https://medium.com/@greylockvc/early-principles-of-linkedin-a-reflection-of-our-series-b-investment-20f95ff5feb5

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 15/49

    Context

    Advice

    Inslides10and11,wecomparedwhatwepromisedinourSeriesApitchwithwhatweactuallydid.OuroverdeliveryagainstourSeriesApredictionsprovidedstrongevidencetonewinvestorsthatwecouldexecuteagainstourplan.

    LinkedInsSeriesBwasaconceptpitchbecauseourdataatthatpointwasntimpressive.Atthetime,Friendsterhadabout10.5MMusersandMySpacehad2.5MMusers.LinkedIn,atthetime,wasstillapproachingitsfirstmillionusersanddidnothaveadimeinrevenue.

    Yourinvestmentthesisiseitherconceptdrivenordatadriven.Whichkindyouarepitching?

    Inadatapitch,youleadwiththedatabecauseyouareemphasizinghowgoodthedataalreadyis.Investorsthereforeevaluateyourcompanybasedonthedata.WhenLinkedInwentpublic,itwasadatapitchtopublicmarketinvestors.Weshowedinvestorsamultiyeartrackrecordofdata.

    Ifitsaconceptpitch,ontheotherhand,theremaybedata,butthedatasupportsayetundevelopedconcept.Aconceptpitchshowsyourvisionforhowthefuturewillbeandhowyouwillgettothatfuture,soinvestorswillwanttobuyapieceofit.Thus,conceptpitchesdependmoreonpromisedfuturedataratherthanpresentdata.Whenyouredoingaconceptpitch,itsespeciallyimportanttoconsiderpitchingbyanalogy.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 16/49

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 17/49

    Context

    Advice

    Inslides12and13,weassertedthreethings:

    Theprofessionalspaceisvaluable,evenifyouthinkitslessvaluablethanotherspaces.LinkedIncanprovidethebestproductandbethestrongmarketleaderinthisspace.Wehaveevidencethatwereenroutetomarketleadership.

    Backin2004,eachofthesecompanieshadacounterpitchtoLinkedIn:Ryzehadalotmoreactive,engagedusers.OpenBChadhigheractivityratesandrevenueperuser.AndSpokehadmorecomprehensivedatabecausetheywereuploadingentireaddressbooks.

    Incontrast,wearguedthatthegrowthofthenetwork

    Oneingredientthispitchlacks,whichInowthinkisessentialtomodernpitches,isourriskfactors.Experiencedinvestorsknowtherearealwaysrisks.Iftheyaskyouaboutyourriskfactorsandyoucantanswer,youvelostallcredibilitybecausetheyassumeyouareeitherdishonestordumb.

    Dishonestifyouvethoughtabouttheriskfactorsbutchoosenottosharethem,whichisabadwaytobuildtrustandapartnership.Dumbifyouarentsmartenoughtounderstandthatallprojectshaveriskfactorsincludingyours.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 18/49

    wasthekeyvariable,whichturnedouttoberight.AsLinkedIngrew,sodidourcompetitiveedge,asmoreandmoremembersinvestedactivityanddataintoournetwork.

    Today,LinkedInhasasubstantialamountofusertrustwithitsmembers,whogiveuspermissiontousetheirdatabecausetheyhavetherightcontrolovertheirdataandbecausetheyvoluntarilyparticipateinournetwork.

    Explicitlyidentifytherisksthatcouldthwartyoursuccessandhowyouwillmitigatethem.Andinsteadofwaitinguntilinvestorsaskaboutyourrisks,sharethemproactivelysoyoubuildtrust.

    Context

    Advice

    Entrepreneursoftensaytheyhavenocompetition,

    assumingthatsanimpressiveclaim.Butifyouclaim

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 19/49

    Ourinvestorsdidntneedtoworryaboutthetopleftquadrantofcompetition(Friendster,Myspace,Orkut,andTribe.net)becausethosefocusedonthesocialside,whichweassertedwasanentirelydifferentspacefromLinkedInsprofessionalspace.OurinvestorsdidntneedtoworryaboutBranchIT,VisiblePath,etc.,becausethosemostlyfocusedonenterprisesinsteadofindividualprofessionals.

    Instead,whatinvestorsshouldhavepaidattentiontowasthecompaniesintheblueboxRyze,OpenBC,ZeroDegrees,andSpoke.Ifinvestorsagreed,theirnextquestionwasusuallyWhatsyourcompetitivestrategyineachcase?Wethoughtwehadaviablecompetitivestrategyineachofthesecases.

    assumingthatsanimpressiveclaim.Butifyouclaimthatyoudonthavecompetition,youeitherbelievethemarketiscompletelyinefficientornooneelsethinksyourspaceisvaluable.Botharefolly.

    Themarketisefficient,eventuallyifavaluableopportunityemerges,otherswilldiscoverit.Tobuildcredibilitywithinvestors,youwanttoshowthatyouunderstandthecompetitiverisksandshowwhyyouregoingtowin.

    Expressyourcompetitiveadvantage.Whyareyougoingtobreakoutofthepack?Whatisyouradvantage?Anunderstandingofproductmarketfit?Isitatechnologyadvantage?Whatsyourdifferentialbusinessstrategy?Yourdifferentialgrowthstrategy?Yourdifferentialproduct?Ifyouarentclearanddecisive,investorswontbelieveyouhaveanedgethatcanleadtosuccess.

    Context

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 20/49

    Advice

    ThisslideisatestimonytoournervousnessaboutourorganicgrowthcomparedtoFriendsterandMySpace.Again,becausethispitchisaconceptpitch,wewantedtoconvinceinvestorstobetonourfuture.Thus,wewantedtoshowsuccessfulorganizationsthatwerecommittedtooursuccess.

    Thisismostlyamistakeslidebecausecustomerslidesaremoreappropriateforenterprisepitches.Greatcustomersarepredictiveoffuturecustomersforenterprisebusinesses.Ontheconsumerinternet,however,thisisasignoftroublebecauseitindicatesthattheentrepreneurmaynotunderstandhowtheconsumerinternetworks.

    Generallyspeaking,consumerinternetbusinessesneedgrassrootsandindividualadoptionratherthanorganizationspromotingit.Althoughweknewthisatthetime,weviolateditbecausewewerenervousaboutouradoptionandbecausewethoughtwemightbeauniqueexception.

    Context

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 21/49

    Advice

    Tobringhometheargumentthatinvestorsshouldbelieveinusinthefuture,weshowwhatweaccomplishedafterspendingthemajorityofourSeriesA$4.7MMfinancing.

    AsIsaidearlier,youwanttoshowfocusinyourdecksbyemphasizingwhatyourereallybettingon.However,showsomemaneuverability.Dontjustsaythatyouhavefivedifferentoptions.Instead,saythatyouredoingone,butyoualsohavesomefallbackormaneuveringoptions.

    Forexample,ifweweredoingtheSeriesBpitchin2004withmyknowledgeoftoday,wewouldemphasizethatLinkedInwouldstartbytransformingonebusinesstherecruitingindustry,byshiftingitfromapostingmodeltoasearchingmodel.Then,inourtalkingpoints,wewouldhighlightsomeoftheotherbusinesseswecantransformwithourplatform.

    InvestinA,butheresBtoshowthatwecouldcontainthatrisk.Investorswouldappreciatethisbecauseyoureidentifyingareasonableriskanddemonstratingthatyouhaveactuallythoughtaboutwhatyouwoulddoiftheprimaryplandoesntplayoutasyouexpect.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 22/49

    Context

    Advice

    Onepurposeofthisslidewastohedgeourbetongettinggrowth.Ifaninvestorthoughtnoneofthenumbersinthepriorslideweregoodenough,weaddedbusinessdevelopmentasanadditionalfactor.

    Theotherpurposeofthisslidewastodemonstratemarketleadershipbyshowingthatimportantorganizationswerecomingtotalktous.

    Ultimately,neitherofthetwodealsshownaboveendedupdeliveringsubstantivevalue.

    Itsalwaysbettertohavelessslides,butitsmuchmoreimportanttohaveagreatdeck.Agreatdeckneedstoaddressallimportantconcernsandtellyourstoryeffectively.Sometimes,thatmeanssettingupanarrativeoverseveralslides.

    Dontstressabouttheexactnumberofslides.Entrepreneursoftenhearadvicethattheirdecksshouldbeaparticularlength.I,forexample,recommendalengthof20to25slides.Buttheseareonlyrulesofthumb,whichmeansyoucanviolatethemifyouhaveagoodreason.

    LinkedInsSeriesBdeckcontainedacoupleslidesthatwespentlittletonotimetalkingabout,butweincludedthembecausetheyhadinformationthatshowedinvestorswehadthoughtaboutalltheimportantdetails.Eventhoughweglossedoverthoseslides,investorsknewtheycouldcomebacktothoseslideslateranddigintothemifnecessary.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 23/49

    Context

    Advice

    Bythispointinthepresentation,ourgoalwastoleadinvestorstobelieve:

    1. Anetworkempoweredpeoplesearchapplicationcouldbereallyvaluable.

    2. Wearethemarketleaderinestablishingthenetwork.3. Wehaveaviableplanforestablishingrevenueoffthe

    network.

    Here,wearguethatwehaveaviralproductthatcreatesanetworkthatpossessesnetworkeffects.Wedidnttrytoestablishtheviraldynamicwejustassertedit.Iexplainedmoreofthestrategyinperson,butwealsodidntwanttocoveritmuchinwritingbecauseviralitywasaprettydeepsecretintheindustryatthetime.

    Today,giventhatviralityhasachievedbuzzwordstatus,you

    WhenpitchingVCs,thinkabouttheindividualpartnerinthecontextoftheirpartnership.Makesuretheindividualpartnerhasstrongcohesionandtrustwiththepartnershipandisresponsibleforyourtypeofbusiness.

    Inthefinancingprocess,theindividualventurepartnerperformstheduediligenceonthesubstancebehindacompanyspitche.g.,theinvestmentthesis,thecompetition,thepeople,etc.Thepartnerthenassertstheinvestmentthesisandwhytheybelieveittothepartnership.

    Ultimately,youresellingthepartnership,sogivetheindividualpartnerthetalkingpointstobesuccessful.Whatwillthatpartnertelltheir

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    usuallyhavetoshowevidencethatyouknowwhatviralityisandhowitworks.Surprisingly,therearestillfewpeoplewhounderstandvirality.

    partners?Putyourselfintheirshoes.

    Context

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    Earlierinthepitch,wearguedthatestablishingthenetworkwasourfirstprioritywithourSeriesA.OurSeriesB,however,wasaboutgettingtorevenue,sohowwerewegoingtodothat?Beforewedetailourrevenueplans,weremindinvestorswhythevalueofthenetworkcreatedgoodbusinessesacrosseBay,PayPal,andGoogleourpreviousexamplesofnetworkenabled2.0businesses.

    Eachexamplegeneratesconsiderablerevenueoutofthe

    Peoplefrequentlythinkthemostfundamentalstrategyofastartupisitsproductstrategy.Infact,themostfundamentalstrategyisthefinancingstrategy.Ifyourcompanyrunsoutofgas(finance),yourcompanywilldienomatterhowgoodyourproductstrategyis.Frequently,theproduct/servicestrategyishardertodevelop,butthefinancingstrategyshouldbetherefirst.

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    networkdespitenotchargingpeopletobeinthenetwork.Eachexamplehasanetworkpoweringitsrevenuegeneratingapplications.YoudontpayfortheeBayreputationsystemyoupayforthetransaction.YoudontpayforPayPalsfraudsystem,butthefraudsystemenablesthosetransactionstogothroughornotandtobeprofitable.YoupayforAdWords,nottheregularsearchresults.

    LinkedInsfinancingplayedoutasfollows:TheSeriesAwasaconceptpitchforbuildingthenetwork.TheSeriesBwasaconceptpitchforgettingtorevenue.TheSeriesChadtobeadatapitchthatshowedeitherhowwecouldgettoprofitabilityorthatwewereprofitable.(Infact,ourSeriesCshowedprofitabilityandsowefocusedongrowth.)AndSeriesDendedupbeingWecanscaletoabigopportunity.

    Context

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    Tothispoint,ourconceptualargumentforgettingtorevenuewasthis:Justas

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    networksenabledrevenueacrosseBay,PayPal,andGoogleinthepreviousslide,thenetworkwillenablerevenueforLinkedIn,too.Butwealsohadaconcreteplan,whichwebegandetailinginthisslide.

    Wereturntothethreerevenuemodelsfromthebeginningofthepitch,introducingtheproductnamesforthefirsttime:anadsproductcalledInLeads,ajoblistingsproductcalledOpportunities,andasubscriptionsproductcalledNetworkPlus.

    Again,ourargumentisthatwehaveanetworkthatsvaluablewhichwillenablerevenue.ThisslidereinforcesthefactthatweachievedavaluableoutcomeinseriesA(buildingthenetwork),soitmadesensenottohaverevenueyet.Butnowitwastimetogettorevenue.

    Alwaysthinkaboutthenextround.Theusualtempoforraisingmoneyfromventurecapitalisataminimumofayearbetweenfinancings.Everytimeyouraisearound,youshouldbethinkingaboutthenextround.Whowillbethenextinvestorsyoupitch?Whatwilltheirconcernsbe?Whatwillyouneedtosolvenext?Howwillyouraisemoneylater?

    Expectthatfutureinvestorswilllookattodaysdeck.WhenIcreatedourSeriesAdeck,Ipresentedagrowthcurvethatwouldbegoodenoughtogetaninvestment,butIalsohadconfidencethatIcouldbeatit.IwantedtobeabletogointomySeriesBpresentationandsay,HereswhatIsaidbefore,andhereshowIdid.BecausewebeatourSeriesAexpectationsfornetworkgrowth,investorscouldcomfortablytrustourpromisetobuildrevenuewithourSeriesBfinancing.

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    Context

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    Aboveisanotherversionofsayingthatwebuiltanetworkanditstimetobuildtherevenue.

    Tosomedegree,thisissomewhatanemptyplaceholderslide,butasthelastslideinthenetworkenablesrevenuesequence,itprovidesaclearvisualforunderstandingtheconcept.ImnotsureIwouldkeepthisslideinretrospecthowever,Irememberthatwetalkedtoitwell.

    Reinforcekeyconceptswhendeliveringaconceptpitch.Diagramsareonewaytoaccomplishthis,helpinginvestorsvisualizekeyconcepts.Inourpitch,wewantedtomakesureinvestorsunderstoodthatyoubuildthenetworkfirstandthenyoucanbuildaplatformofbusinessesontop.

    Itshelpful(butnotmandatory)toputyourthesisineachofthetitles.Ifaninvestorsequencedthroughthetitles,theydbeabletogetasenseoftheflowoftheargument.Thisisespeciallyhelpfulwheninvestorsaresharingthedeckswiththeirinvestmentpartners.

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    Investorsfrequentlyask,Whatsanexistingbusinessthatslikeyourbusinessthatyoucouldoccupy?ThisiswhymanyentrepreneursincludeaslideabouttheirTotalAddressableMarket(TAM),theunderlyingrevenueopportunityforaproductorservice.

    Smartventurecapitalistssawthatwehadinterestingcomparables,butdidntspendmuchtimeonthisslide.Themoreimportantquestionwaswhethertheybelievedwecouldbuildouttheseproducts.

    Asahistoricalnote,wespentsometimethinkingaboutsearchads,butrealizedwecouldntreallymakeitwork.Thefirstproductwelaunchedwasjoblistings,thensubscriptionswhichwascalledNetworkPlus.NetworkPlusendedupbeingtargetedatnetworkersandoutboundprofessionals,whowere

    Showafocusonbottomuptacticsforyourstrategy.Andshowthatyourefocusedonthemetricsthatmatter:revenuenumbers,engagementtraction,etc.

    Frequently,youngentrepreneursputinslidesthatshowtheirbusinesstotaladdressablemarket(TAM)toestablishsomecredibility.Problemis,mostinvestorsdonttrustthesourcesofthatinformation,soentrepreneursarentestablishinghugecredibilitybysayingtheyveclaimedamarketwithahugeTAM.

    TAMslidesquotepeoplewhohaveincentivesforartificialinflation,soentrepreneursriskdemonstratingthattheyhavenorealsenseofhowtotakedominanceofthemarket.Ifyoudochoose

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    thenwillingtopaymoremoneyperperson.Itwasntforeveryprofessionalitwasforprofessionalswithoutboundneeds.

    toincludeaTAMslide,dontlingeronitbecauselingeringsaysthatyoudontreallyunderstandthatthegameisplayedbottomup,notTAMdown.

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    AboveisamockupofhowInLeads,aproductthatwasntbuiltyet,couldwork.ThepointwastodemonstratewhypeoplewouldpayforalistingonLinkedInasopposedtojustbuyingAdwords.

    WeonlyusedinLeadsasabrandinthisdeck.BythetimewegotaroundtobuildingourMarketingSolutionsbusiness,wehadadifferentconceptofadvertisingthan

    Showyourproductratherthansayingyouintendtobuildabestofbreedproduct.Ideally,youwanttohavetheproductbuilt.Otherwise,youshouldshowwhatyouhaveinmindwithamockup.

    Amockupisbetterthannothingbecauseitincreasesinvestorsconfidencebyshowingthatyourethinkingconcretelyabouttheproductandallowsthemtoevaluate

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    InLeads. yourplan.

    Context

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    WeincludedthisslidebecauseoftheanalogytoGooglesAdwords,whichwasandisthemostamazingoftheinternetbusinessesthusfar.Obviously,therearemanyideasthatareconceptuallypossibleatLinkedIn,butwedidntbuildInLeadsbecausethesearchtrafficwasnthighenoughtogettheecosystemgoingatthetime.

    Whenindoubt,leadwithwhatwillmakethemostsensetoinvestors.WeneverlaunchedInLeads,butweledwithitbecausein2004everyoneunderstoodthatAdWordswasagoldengoose.Sincewewerentdecidedontheexactsequencingofourrevenueplan,weledinthepitchwiththeonewhosevaluepropositioncouldeasilybeunderstoodbyinvestors.

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    Context

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    Theabovemockupreinforcestheideathatanetworkoverlayimprovesjobpostingsandreferencechecking.Forexample,thenetworkenablesjobseekerstogetintroductionstopeopleinthegrouptheyrebeinghiredinto,ortopeoplewhocouldtalktothathiringgroup,ortothehiringmanagerthemself.Thenetworkenablesjobseekerstoreferencecheckwhetheracompanyisagoodplacetowork,orfindsomeonetoperformaninformationalinterviewwith.

    Fastforwardto2013andmostpeoplerecognizethatLinkedInhasapoolofprofessionalidentities/CVs/profiles,buttheydontfullyrecognizehowdeepthereferencecheckingcapabilitiesof

    Inconceptpitches,youresellingastory,sonaturallytherewillbepeoplewhodontbelievethatstory.Thatsokaybecauseyoudontneedeveryonetobelieveityouonlyneedtherightpeopletobelieveit.Naturally,youwanteveryonetothinkyourbusinessisamazing,butdontgetdeludedbythat.Startupfinancingisnotapopularitycontesteveryonesayingyesisirrelevanttoyou.Itsmoreimportanttohavetherightpersonsayyesthanitistohaveeveryonesayyes.

    Thebestoutcomeisaninvestorwhocanhelpyoubuildthecompanyandrealizeamarketopportunity.Putanotherway,theidealfinancingpartnerisafinancingcofounder.Thisiswhyalreadywealthyentrepreneursraise

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    ourproductis.YoucanusetheinformationonLinkedIntoidentifyreferentialinformation,allowingyoutoprioritizewhomyourereachingoutto.Youcanreferencecheckawidevarietyofprofessionalsincludingdomainexpertsandserviceprovidersbothbeforeandafteryoumeetthem.Plus,itgoesinbothdirectionsemployeescanreferencecheckprospectivemanagers,andmanagerscanreferencecheckprospectiveemployees.

    Thedifferencebetweenagreat,agood,amediocreandabadhireareenormouslydisastrousintermofpotentialimpactonyourbusiness.Improvingthequalityofhiresorincreasingthespeedofthehiringprocesssavesprofessionalstimeandmoney.Thatsaworthyvalueproposition.

    moneyfromexperiencedinvestorsfortheirnextstartup:theyknowpartneringwithangelsandventurecapitalistsisaboutmorethanjustthemoney.

    Sadly,manyinvestorsactuallyaddnegativevalue,soaninvestorwhoaddsnovalue(dumbmoney)butwhodoesntinterferewiththeoperationalprocesscansometimesbeadecentoutcome.Butideallyyoufindaninvestorwhocanproactivelyaddvalue(smartmoney).

    Howdoyouknowifaninvestorwilladdvalue?Payattentiontowhethertheyarebeingconstructiveduringthefinancingprocess.Dotheyunderstandyourmarket?Aretheirquestionsthesamequestionsthatkeepyouupatnight?Areyoulearningfromtheirfeedback?Aretheypassionateabouttheproblemyouretryingtosolve?

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    Context

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    Thisslideisoverkill,andinhindsightIwoulddeleteit.Weweretryingtoshowratherthantellinvestorsthatourjoblistingsproductwouldhavecustomersbydisplayingcustomerfeedback.Weusedquotesasevidenceofproductmarketfit,showingthattherewerepeoplewhowouldactuallyusethevaluepropositionsofournetworkbasedlistings.Butthiswasaweakeffort.Ifinvestorsdidntalreadybelievethis,thisslidedidnothelp.Andiftheydobelieve,thisslidedidnotincrementtheirbelief.

    Internaldataispreferableoveranecdotalthirdpartydata.Sincewedidnthavedatatobackupvariousassertionsaboutourproductmarketfit,wehadtorelyonquotesfromcustomersandpresssources,whichweakenedourpitch.

    Althoughusingquoteswasntparticularlyhelpfulinourpitch,itisimportanttoalwaysbetalkingwithsmartpeopletosolicittheirfeedback.Talktoyournetworktoevaluateyourideasandevaluateyourpitch.Halfthetime,thefeedbackisirrelevantevensmartinvestorsmaynotunderstandyourideabutyoushouldstillbelisteningcarefullybecauseyoumaylearnvaluableinsights.Ifyouarespeakingwithabunchofsmartpeopleandasimilarthreademerges,theressomethingtothatthreadandyoushouldpayattentiontoit.

    Bewaryofconfirmationbias.Itsonlynaturalthatanentrepreneurwantstohearthattheirideaisgreat,butyoudontwantpeopletellingyouthatbecauseitdoesnthelpyou.Thequestionsyoushouldalwaysaskare:Whatswrong?Whatsbroken?Whywontitwork?Whatdoyouthinktherisksare?Peoplebydefaultwillwanttogiveyougoodfeedbackratherthanbad,soyouhavetoasknegativequestions.

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    Context

    Advice

    Asaplatformforchangingtheworldofworkandenablingindividuals,jobsisoneimportantapplicationbuiltuponLinkedInsprofessionalnetworkbutitsnottheonlyone.Webelievedthegeneraldiscoveryofpeoplewouldbereallyvaluable,whichiswhywesayLinkedInisnotonlyaboutjobsintheslideabove.

    Thepurposeofthisslidewastoshowthatwewerefocusedontherecruitingindustryasakeymarket,butwewerenervousaboutbeingpigeonholedasajoblistingssite.AmongSiliconValleyinvestors,MonsterandHotJobswerenotconsideredgreat,investablebusinesseseventhoughMonsterhada$4Bmarketcapbecauseoftheconstantamountofchurnforjobslistings.Whatsmore,thesalesandmarketingcostsofacquiringlistingsareexpensive.

    Takecompetitionagainstyourpotentialrevenuestreamsseriously.Beingdetailedaboutyourcompetition,especiallylistingthespecificcompanies,helpsincreaseinvestorconfidence.

    Identifytherightmetricsforsuccess.FocusonrevenueandactivityratherthanmarketcaporTotalAddressableMarketnumbers.Althoughwehadsomerealgrowthinamonth,wehadnorevenue,soournumberswerenotyetimpressive.However,byhighlightingrevenueandgrowthasthemostimportantsuccessmetricsintherecruitingspace,weprovedthatwewereseriousandthoughtfulaboutthespaceandshowedthatweunderstoodthemetricsthatmatter.

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    Context

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    Aboveisthemockupforthesubscriptionsproduct,thencalledNetworkPlus.RatherthanjustsayingwewouldhaveaproductthatdoesX,wewantedtoshowaspecificproductidea,backedbymarketresearch,thatwastangibleindetail.Againweusedquotestoshowfolkswhowerealreadyfindingthisvaluepropositionuseful.

    WhatwealsoshowedinthisslidewasthateventhougheveryLinkedInmemberhadtheabilitytosearch,therewasadifferencebetweenfreeandpaidaccounts.Wewereunderpromisingandoverdelivered,ultimatelygivingpaidaccountsvisibilityoftheentirenetwork.Today,LinkedInPremiumsubscriptionsprovidemorepowerfultoolssuch

    Underpromiseandoverdeliver.Internally,ourteamexpectedthatpaidmemberswouldpotentiallygetaccesstothewholenetwork,butwehadtomakesurethatthenetworkwouldbecomfortablewiththis.Soweshowedfourdegreestoourinvestors,tobesure.

    Showthatyourepayingattentiontothemarket.Insteadofmerelysayingthatweknewproductmarketfitiskey,wewantedtoshowthatwedidthe

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    ascontactinganyonewithInMailMessagesandthefulllistofwhosviewedyourprofiletoeasilyfind,contact,andmanagetherightpeoplefortheirprofessionalneeds.

    Designingthesubscriptionproductthiswaycreatedmorevalueforourmembers,whichmadethenetworkitselfmorevaluable.ThenumberonevaluefortheentirehistoryofLinkedInhasbeenMembersfirst.Evenwhilebuildingthesubscriptionproduct,itwasimportanttohaveaproductthatworkedforsubscribersandmembers.

    work.Weusedquotestoshowthatweweretalkingtocredibleindividualsstrugglingtosolveourproblemwhoweregivingusfeedbackonourproducts.Thereareothermethods,ofcourse,suchasgraphsanddata.Butifwedsimplysaid,Werefocusedonproductmarketfit,thatdoesntshow,thattells.

    Context

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    BecauseNetworkPluswasgoingtobeasubscriptionservice,wewere

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    worriedthataninvestormightpointoutthatthiswasnothowMonstersjoblistingsworkedatthetime.Asacomparable,wepointtothemarketforpersonaldatingwhichhasasimilarvaluepropositiontoprofessionalnetworkingbecauseitusessubscriptionservicesandhaslargedollarspend.

    Subscriptionswasoneofthemajorbusinessmodelswepitched,butin2004,fewinvestorsbelievedsubscriptionswouldwork.Mostinvestorssawtheinternetasanadvertisingmedium,eventoday.LinkedInisoneofthecompaniesthathasproventhatsubscriptionscanworkforconsumerinternetproducts.

    Oneofthevirtuesthatentrepreneursgetfromtalkingtomanyinvestorsduringthefinancingprocessisawisdomofcrowdsthathelpsyoufigureoutwhattherealrisksare.WhenIwaspitchingSocialNet(myfirststartupcompanywhichwasadatingservicesimilartoMatch.com),whatIheardfromnumerousinvestorswasthisconcern:IfsomeoneusesSocialNettofindapartnerandsucceeds,thentheyrenolongeracustomer,whichmeansyouintrinsicallyhaveamassivechurnproblem.Asitturnsout,thatsignalwasabsolutelyright.Listingbusinesseshavetosolvethischurnproblembyfiguringouthowtohavelifelongcustomers,whichisalwaysatargetforgreatbusinesses.

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    Again,weaddressrevenuetobuildconfidencethatabusinesswillcome.Wedidlistingsfirstbecauseitshowsallmembersthevalueofthenetwork.Next,wedidsubscriptionswithafocusonHR/recruiting/jobsbecausewerealizedthatwaswhatpeopleprimarilyusedoursearchfor.Wealsofiguredoutthatsubscriptionswouldbethemarketentrystrategyforourrecruitingproduct.

    LinkedInhassuchavaluable,aspirationaluserbasethatthesubscriptionsproductisntjustpopularwithjobhunters,itspopularwithbusinessdevelopers,journalists,venturecapitalists,networkers,andmore.

    AsIsaidearlier,weneverlaunchedInLeads.Whatwediscoveredwhilethinkingthroughthesearchadsproductwasthatpeoplearentlookingforpeoplewhoareadvertisingtothemtheyrelookingforthepeopletheyretryingtofind.Soweonlygottodoingselfserviceadvertisingmuchlater.Inthemeantime,wereservedaspacewithbrandadvertising.

    Bedecisiveandship.Includingspecificdates,forexample,showsdecisiveness.Beingdecisivedoesntmeanthatyouhavetostickwithyourdecisions.Goodinvestorsexpectyoutoiterateoftenasyoufigureoutwhatproductwillgrowyourmarket.Greylockdidntmindthatwedidntfollowthistimelineclosely.Whatmatteredwasthatwemadeprogress,whilebeingdefinitiveaboutourcompanysplaybookanddemonstratinganabilitytomakedifficultdecisions.

    Whileitsimportanttothinkcarefullyaboutyourfuture,dontthinktoofarintothefuture.Youwillchange,theworldwillchange,andthecompetitivelandscapewillchange.Itisuseful,however,tohaveastrategicdirectionsupportedbyconfidentprojections.Afterall,successfulbusinessesoutdotheircompetitionbybetteranticipatinglongtermstrategy.

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    Finally,wegettopartofourinvestmentthesis.Wehaveviralityandgrowthforaprofessionalnetwork,andwehaverevenuethatcancomethroughthreepatterns.

    Becausewehaveviralgrowthanddigitalgoods,wecanhavehighoperatingmargins.Andthehardestpartisestablishingthenetworkwhichthenhasnetworkeffectsasaplatformforvaluablebusinesses.Thatstheessenceofourpitch,whichweshouldhavestatedatthebeginning.

    Bewaryofadjectivesandespeciallyadverbs.Anytimeyouusequalifierslikevery,youreoverstatingyourpoint,whichshowsthatyourenervousaboutit.WhenImbeingpitchedasaninvestorandIseesuchqualifiers,ImakesuretoaskquestionsaboutthoseareasbecauseIknowtheentrepreneurismostnervousaboutthem.Inthisslide,Ishouldhaveusedhighinsteadofveryhigh.Asyouknow,wewerenervousaboutthepathtorevenue,andthisshowedthatnervousness.

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    Thekeyissueweweresteeringintowaswhetherwehadabusinessornot.

    Havereasonablenumbersandassumptionsthatcanpasstheblinktestduringthepitch.Investorswanttomakeaquickassessmentthatyouhaveanintelligentviewofthemodelofyourbusiness,andtheyknowthoseassumptionscanlaterbevalidatedbyduediligence.Youdontwantinvestorstofixateonclaimsthatappearcrazy.

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    Sometimes,inSeriesBpitches,aslidelikethiswouldbeanappendixslide.Asamatteroffact,forthevastmajorityofourpresentations,wedidntspendanytimeonthisslide.Credibleinvestorsweregladtoseeitbecausetheslideshowedthatwewerethinkingabouttherevenuequestion.

    Again,wewerenervousaboutgettingthefinancingpastthelackofrevenuesowekeptshootingatitfromdifferentdirections.Hereweresaying,Look,withaSeriesBwecangettooperatingprofitability,which,bytheway,wedid.

    Infact,whenLinkedInreceivedtheHBSAwardin2010forEntrepreneurialCompanyof

    Asuccessfulfinancingprocessobviouslyresultsinyouraisingcapitalforyourcompany,butitalsoresultsinapartnershipthatdeliversbenefitsbeyondjustmoney.Forexample,greatinvestorscansignificantlyboostthestrengthofyournetwork,whichhelpsinrecruitingemployeesandacquiringcustomers.Greatinvestorscanalsobeasourceofnetworkintelligence,soyoucanbetterprepareforlikelychallengesandopportunitiesahead.

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    theYear,ourSeriesAinvestorMarkKvammeshowedthatwithaoneyeardelay(whichwedeliberatelydidtogrowthenetwork)wecloselyfollowedtherevenuemodelwegaveinourSeriesA.ThatalmostneverhappenswithSeriesAprojections.

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    Aftershowingwhatthemarketisandwhatyoucando,nowyoucanshowthepeoplewhocanmakeithappenthekeyleadersoftheteam.

    Youhavethemostattentionfrominvestorsinthefirst60secondsofyourpitch,sohowyoubeginisincrediblyimportant.Onecommonmistakeisputtingtheteamslideearlyinthedeck.Theteambehindyourideaiscritical,butdontopen

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    AftermyselfisSarah,whomadesureouroperationscouldruntoscale.NextwasAllen,whoshowedexperienceinthesocialspace.JeanLucshoweddeeptechnologycapabilities.Konstantinshowedstartupexperienceandanunderstandingofproductmarketfit.Ericalsoshoweddeeptechnologycapabilities,provingourtechnicalchops.AndMattwasatalentedgeneralistwhoworkedcloselyonthisdeckandfinancingprocesswithme.Additionally,Mattcametothemajorityofthepitches.

    withthat.Instead,openwiththeinvestmentthesis.

    Thisadviceappliestoseedfundingrounds,too.Yes,seedinvestorsunderstandthatearlystagecompanieshavemanyunknownsandtheideawillchangealot,sotheylookcarefullyatthepeopletoseewhethertheteamwillbeabletoadapt.Butevenatthisstage,leadwithyouroverallinvestmentthesis.Persuadeinvestorsthatyourinvestmentthesisisintriguing,thenshowwhocanmakeithappen.

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    http://www.linkedin.com/in/jvaillanthttp://www.linkedin.com/in/sarahimbachhttp://www.linkedin.com/in/ericlyhttp://reidhoffman.org/linkedin-pitch-to-greylock/www.linkedin.com/in/mattcohlerhttp://www.linkedin.com/in/abluehttp://www.linkedin.com/in/konstantin

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    Becausewehadzerorevenueatthetimeofthepitch,itwasespeciallyimportantforustogiveourinvestorsconfidencethatourteamwouldexecute.Tothisend,wemadesuretoincludebothathoroughslideofourteamandathoroughslideofthebroadernetworkofinvestorsandadvisorsbackingthecompany.

    Onebenefitofgoingwithtoptierventurecapitalisthattheytendtohavegoodpredictiontrackrecords,whichhelpsestablishcredibilityforearlystagebusinesses.GiventhatSequoiaCapitalisatoptierVC,wegaveSequoiaprominentplacement(includingtheirlogo)onthisslide.AsapartneratGreylock,IveencouragedmyportfoliocompaniestodothesamewithGreylock.

    Peoplefrequentlysaythatyoushouldworkyourwayuptotheinvestorsyoumostwanttoworkwith.Instead,identifytheinvestorsyoumostwantandtheinvestorswhoaremostlikelytosayyes.Thesearenotnecessarilythesamepeople(thoughitsexcellentiftheyare).Approachyourlikelyinvestorsandyouridealinvestorsatthesametime,becauseyourlikelyinvestorsprovideatemporalforcingfunctionbywhichyoumightendupwithyouridealinvestors.

    AlthoughIhadidentifiedDavidSzeandGreylockastheinvestorsImostwanted,Ipitchedanotherfirmfirst.TheyrespondedbyrollinginwithanofferbeforeIpitchedGreylock.SinceDavidandthepartnershipatGreylockknewIhadanoffer,theygavemeatermsheetthedayafterIpitchedthem.

    Stayaboveboardsoyoukeeptrustwithprospectiveinvestors.Iwasforthrightwiththefirstventurefirmaboutmyintentions,tellingthemthattheyreceivedthefirstlook,andthatIwouldtalktoafewmorefirmstoputtimepressure.AndGreylockknewIhadgottenatermsheettoacceleratetheirdecisionprocess.

    Naturally,thefirstfirmwasdisappointedwhenIturnedthemdown,buttheywerentsurprised.Whiletheyworriedtheirearlyofferwouldbeshopped,sometimesfirmsendupgettingthedealthatway,orsometimestheygettoparticipateinthedealbecauseoftheirearlyoffer.Investorsknowthatsmartentrepreneursintendtogetagoodtermsheetearly,buttheyhavetotrytowinthedeal.

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    AswerewrappinguptheSeriesBpitch,wewantedtoremindinvestorsthatwespentthe$4millionfromourSeriesAandaccomplishedalot,toincreasetheirconfidenceingivingus$10milliontoturnthenextcard.

    Whenyourestartingout,youwanttoshowinvestorsthatyoucanbuildintoagreatbusiness,whichsometimesleadstohyperbolicstatements.Itsokaytobehyperbolic,tobeaggressive,tobevisionary.Avoidadverbsandadjectiveswhenpossible,butyouwanttoshowthatyouhavestrongforwardmotion.Inthispitch,wewantedtoshowthatwebelievedthiswouldbeahuge,valuableplatform.Intheend,whatmatterstoinvestorsisthattheinvestmentturnsoutwell.

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    Context

    Advice

    Thereasonwereusedthisslidefromthebeginningofthepresentationwastoindicatetheendofthepresentation,whilereturningtothehighlineofhowtoconceptualizethebusinessandremindinginvestorsofthevalueproposition.Weleftthisslideuponthescreenwhiletakingquestions,soitservedasabufferfortheappendix.

    ThereasonwedidntkeepanAppendixslideupwasthatwedidntwantinvestorstoseethatwehadanappendix,requiringustogothroughallourpreparedslides.Wewerehappytogototheappendix,butweonlywantedtogettoitifwewereaskedthepertinentquestions.

    Youshouldendonaslidethatyouwantpeopletobepayingattentionto.AplaceholderslidethatsaysonlyAppendixorQ&Aisneverthat.Instead,closewithyourinvestmentthesis.Weshouldhaveblendedthisslidewiththepreviousslide(#36)toendononeinvestmentthesisslide,whichwouldbeleftuponthescreenwhileansweringquestions.Youwantthatslidetoremindyourinvestorswhytheyshouldinvestinyourcompany.

    Inowbelieveyoushouldbeginandendwiththeinvestmentthesis.Thebeginningiswhenyouhavethemostattention,andtheendiswhenyoushouldreturntothemostfundamentaltopictodiscusswithyourinvestors.Plus,asyoutalkabouttheinvestmentthesis,youlearnfromyourinvestorshowtoimproveit.Smartinvestorsshouldaddtoyourthinkingabouttheinvestmentthesis.

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 47/49

    Context

    Advice

    Ourpresentationincludedfiveappendixslides,whichweveomittedforbrevity.

    1.AbetterwaytofindprofessionalsonlineThisslideshowedamockupofwhataprofessionalsearchproductcouldlooklike.

    2.Professionalnetworking,notsocialnetworkingThisslideaddressedthequestion:Isntsocialmuchmorevaluablethanprofessional?Weshowedhowthetwodomainsworkdifferently.ThiswasparticularlyprescientwhenFacebookcamealong.Socialversusprofessionalascategoriestookalongtimetoestablish,buteventhenwithFriendsterand

    Youdonthavetohaveanappendix,butifyouanticipate

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 48/49

    others,thetwodomainsworkdifferently.

    3.KeyassumptionsbehindfinancialsWeshowedthisslidetoaddresstheassumptionsbehindourfinancialmodelsgoingtoprofitability.

    4.LinkedInInLeadsimprovesonGoogleAdWordsmodelThisslidewasincaseinvestorsfocusedonadvertising,sincewehadledthepresentationwiththatandmanyinvestorsassumedthatconsumerinternetcompaniesrequiredadvertisingmodels.Fortunately,wealmostneverusedtheslidebecausesmartinvestorslikeGreylockpickedupthattherewasanHRspace.

    5.ReputationbasedprioritizationofcandidatesThisslideshowedhowLinkedInsOpportunitiesmodelwouldimprovethetraditionaljobsitemodel.

    seriousquestionsfromthekindsofinvestorsyouwant,preparingappendixslideswithstructuredanswersisimpressive,showingthatyouveconsideredallofyourbusinesschallenges,opportunities,andcomparisons.Appendixcontenttypicallyfallundertwocategories:providingadditionalinformationoraddressingobjections.

    ClosingReflections

    Today,LinkedInseemslikeanobviousinvestmenttohavemadein2004.ButatthetimeoftheSeriesBfinancing,LinkedInhadspentits$4millionfromSeriesAbuildinganetworkthatwasmuchsmallerthanFriendster,MySpace,etc.Wehadnorevenue,orevenrevenuecapableproducts.

    Thejourneyfromfounding,tomultipleroundsoffinancing,toIPO,wasnoteasy.AllstartupsgothroughrealValleyoftheShadowmoments,inwhichtheywonderwhytheyeverthoughttheirbusinesswasagoodidea.AtLinkedIn,wehadthesemoments.Asanentrepreneur,IfoundDavidSzeandGreylocktobeatremendousallythroughtheprocess.And,DavidhadthevisiontoinvestinLinkedInwhenitlookedtomostoftheinvestingcommunitylikeanoddniche.

    HowdidIgetGreylockonboardinthefirstplace?Itstartedwiththispitchdeck.Agoodpitchhelpsgetgreatinvestors,becauseitbuildsastrongrelationshipthroughclearcommunicationandvision.

    Sogoodfortunebuildingyourownpitchdeck.AndIhopeitmarksthestartofanexcitingentrepreneurialjourney.

    Wechangedsomeofthetexttobelesshyperbolicallyambitiousonslides9,1214,18,19,31,and36.Apubliccompanyshouldavoidpublishingforwardlookingprojectionsandambitionseveniftheyrefrom2004.Asanentrepreneurpitchingaprivatecompany,itisofcoursecriticaltobeforwardlookingandambitious.

    ThankstoIanAlasandBenCasnocha,amongothers,fortheirhelpandfeedback.

    2015ReidHoffman.

    About

    http://www.linkedin.com/in/ianbennettalas/http://www.linkedin.com/in/bencasnocha/http://reidhoffman.org/about/https://twitter.com/intent/tweet?original_referer=http%3A%2F%2Freidhoffman.org%2Flinkedin-pitch-to-greylock%2F&text=LinkedIn%E2%80%99s+Series+B+Pitch+to+Greylock%3A+Pitch+Advice+for+Entrepreneurs+&url=http%3A%2F%2Freidhoffman.org%2Flinkedin-pitch-to-greylock%2Fhttps://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Freidhoffman.org%2Flinkedin-pitch-to-greylock%2Fhttp://reidhoffman.org/http://www.linkedin.com/shareArticle?url=http%3A%2F%2Freidhoffman.org%2Flinkedin-pitch-to-greylock%2F&title=LinkedIn%27s+Series+B+Pitch+to+Greylock

  • 3/9/2015 LinkedIn'sSeriesBPitchtoGreylock:PitchAdviceforEntrepreneurs

    http://reidhoffman.org/linkedinpitchtogreylock/ 49/49

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