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Lotus Notes Quick Reference:
These are some additional items we would like to see added to the Lotus Notes
training:
This application can be used to terminate Lotus Notes sessions
KillNotes.exe
1o By running this executable, ALLprocesses and the files that are being
used in the background to run Lotus Notes will be terminated. unning
this executable will eliminate the need of !" reboot.
2o #ow to use:
1 $e can make the executable accessible to all N%#&
T'() analysts *ia the Transfer folder.
2 %nalyst will connect remotely to users !" and
run executable from users !".
3 &ouble click on the icon, when it is finished running a
esult+ box will pop up. "lick ok and reopen Lotus notes.
1 $#(N $K'N- 'N T#( &%T% L&(, LT/0 NT(0
1/0T B( "L0(&.
2 $e would like to see a list and definitions for all the different files that
make up a users Lotus Notes &%T% folder and how they interact with the
application. !rimarily, what sort of troubleshooting could be conducted in
relation to these files2
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Lotus Notes places the 7notes.lck file in
the users3 notes8data folder during the
start of the client program 4notes.exe5.$hen a program termination is enforced
this file is not erased, as it is by normal
program closure. &elete this file before
starting the notes client.
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The Cache.NDfile contains design
elements 4forms, subforms, and Lotus
0cript libraries5 of databases located on a
Notes ser*er, in addition to cross9replica
ournaling information.
The user.!Dis primarily used for user
identification and authentication 4users3
Lotus Notes file5.
The N"#$%.!N!file contains the
configuration for notes to load and run
successfully.
The Citri&.inifile is a copy of the
N"#$%.!N!. This file allows Lotus
Notes to run when a user launches the
application from "itrix.
The setup.t&tfile contains all of the
configuration settings; so that Lotus
Notes can be configured automatically.
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These are a couple of examples of
different dictionary files a*ailable for
Lotus Notes.
This is a user define dictionary file.
1 $hat a new Notes folder looks like 4without the user.!D file and the
setup.t&t file5
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Troubleshooting:
1 #ow can the Cache.NDfile be utilierify that e*eryone is amiliar with how to set up a notes account.
5 #ow to reset a Lotus Notes !assword
1o To reset a users Lotus Notes password, you will need to replace the
users !Dfile.
1 %tep : ?ou will need to open the #B/0 '& %rchi*e
toretrie*e a new !Dfile.
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1 %tep /: Look up user. Type the ull or Last Name of the
user in the search field. %nd the "lick 0earch.
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and "lose. Note: /sers inbox must be closed.
1 $hen a user clicks on an 'nternet8'ntranet link the following message pops
up.
1o 0olution: ?ou will need to change the 'nternet setting with in the Lotus
Notes Location ptions.
1
%tep : -o in and edit the usersLocation.
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1 %tep /: "lick on the!nternet Browser tab. Then "lickon
the down arrow located next to !nternet browseroption. Then
the %e(ect e0wordsbox will pop up. ?ou will then select
-icrosoft !nternet $&p(orerand click".
1 %tep 1:
"lick %a2e
3 C(ose
and reopen
link that
user was
trying to
open.
2 Lotus Notes C(ient 4%.iNotes
1o $hen
troubleshooting
email issues it is
important to first
establish the correct
mail client being
used by the user.
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1o #he Lotus Notes C(ient is typically run either locally on ausers
!" or *ia "itrix.
2o iNotes is the $eb %ccess "lient.
3o There are many differences between the capabilities andinterfaces of these two clients.
4o The full client lets you take ad*antage of many Notes functions that are
not a*ailable on the iNotes client, such as databases doc links,
replication, etc.
5o (ncryption will not work with web clients.
6o Below we will pro*ide you with se*eral images that will
familiari
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This will allow you to hide the left side
panel. 'n the below image there is a yellow arrow marked @
pointing to an icon in iNotes. This is the "ollapse icon for
the left panel
Co((apse 5)ide Pane(:
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nce that icon is the panel is hidden until clicked again.
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New Ca(endar !n2ite
1 )ints:
1o The maority of #B/0 users utili
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