M ICHAEL B AKER C ORPORATION Operations & Maintenance Information The Way Forward

MICHAEL BAKER CORPORATIONOperations & Maintenance Information

The Way Forward

Overview of Michael Baker Corporation

• Founded – 1940

• $550 MM 2004 Revenue

• 35 Offices Globally

• 4400 Employees – Owners

• AMEX stock symbol: BKR

Baker Building in 1940

Baker Headquarters since 2003

Overview of Michael Baker Corporation

Engineering Energy

• Asset Management

• Operations & Maintenance

• Competency-based Training

• Operations Engineering

• US Domestic & International

• Onshore & Offshore

• Deepwater

• Diversified in Public Sector • Transportation Engineering

• Highways• Transit• Bridges• Airports

• US Federal - DoD, DoT – long-term projects• Facilities Design and Engineering• State and Federal Planning • Waster/Waste Water• Environmental Engineering

Baker Energy Overview

Operations and Maintenance

• Traditional Contract Operations & Maintenance• Performance based Operations and Maintenance

Alliances• Logistics Planning & Control

Training• World Wide Capability

• Training Management Systems

• Competency Testing Program

• Dedicated Training Managers

• Nationalization Programs

Applied Technologies

• HSE&C Programs Development

• Operations Engineering

• Maintenance Engineering

• Maintenance Services

• Pre-Commissioning, Commissioning,

Baker Energy Locations

Anchorage

Bangkok

Karachi

Abu Dhabi

Caracas

London

Lagos

Houston

LafayetteMorgan City

Mexico City

Malabo

Cairo

Aksai(Kazakhstan)

Pittsburgh Hassi

Massoud

Port ofSpain

Baker Energy Locations

Sao Paulo

Operations & Maintenance

…the challengesto information

What is our experience with O&M information?

• Primary information structure related to Project Phase only– Contractual barriers between companies

– Complex contractual relations for operating companies to manageBaker OPCO solution

– Complex independent data interfaces

– Fragmented responsibilities for data

… which has a potential for data losing its

integrity in an operational scenario!

…but what doesindustry demand?

04/21/23

What are ours O&M information demands?

• Up-to-date information– Bespoke to asset, as built, real-time status 24x7

• In more languages– Owners operate the same equipment globally!

• Managing a greater volume of information– Regular updates, 3D data, increased product lifecycles

• With less costs– Information treated as a cost, not an asset!

• On intelligent systems– www. Increases user perception and

demands enhanced interactivity

… leading to a need for new

information processes!

Consider efficient and cost effective O&M?

Efficient and cost effective O&M– People

– Process

– Data and information management

“ innovative information deliveryis the backbone for

long-term profitability”

What should change with O&M information?

Holistic approach to information integrity

– Effectively differentiate “live” or “archive” information

– Introduce & manage standards for information delivery independently of build

– Centralise responsibility for operational information integrity

– Maximise the improvement process

but most importantly

“change the way

we work” and remove the barriers

to O&M information efficiency!

04/21/23

By doing what?

• Stop creating documents…

… create information, and reuse it… don’t copy it!

• Begin sharing data & information between projects

• Link information & data to assets

• Define a common “holistic” approach for all O&M information– operations, maintenance, training, HSE&C

• Automate labour intensive activities

… stop treating each project

as a new project … its not!

04/21/23

Remember…!

… information is an “asset”, if it is worth

investing in , its worth

maintaining !…

04/21/23

What have Baker changed…?

… used the opportunity to introduce

new lifecycle technology to O&M through

… Lifecycle Information Integrity Services (LIIS) a system and process to

enhance knowledge management, therefore

maximising your “information investment”

04/21/23

How does it maintain integrity?

• Creates O&M information as XML

referencing dynamic data…it does not copy!

• Dynamically references procedures to associated databases

– CMMS, Phasset, Oracle, E-Wharehouse etc.

• Integration with 3D animated models

• Easy creation interface for content creation

• Automates labour intensive activities

• Maximises “create once use many” approach

• Maintains the management of change process

… industry has a right to

accurate information!

Lifecycle Information Integrity Services (LIIS)…create once use many!

LIIS

OperationsProcedure

Operations Procedures

Training & Development

CMMS

HSE&CProcedures

HSE&C

04/21/23

Conclusions

• It is possible to dramatically improve information efficiency related to safety and integrity

• Budgets and delivery times can be significantly reduced

• It is vital to secure the integrity of your data and protect your investment

• Technology will play a vital role

• Industry must “grasp” the opportunity to change

… remember there will always be

new challenges!