Managing Safety in Contract Relationships...Ken Anderson | GB&I-Governance Siemens Energy, 2020...

© Cranfield University 20181

www.cranfield.ac.uk

Managing Safety in Contract Relationships

Dr Colin Pilbeam & Ken Anderson

IOSH Webinar

22 September 2020

2

Contractors

3

Read more here:

https://iosh.com/outsourcing

4

• Mode = 0

• Mean = c. 0.25

Safety performance of contractors

5

Q1. What do they do for you?

6

Strategic

Value/

Criticality

to Lead

Firm

Scope of Task Outsourced /

Skill Requirements of Contractor

Routine

/ Low

Complex

/ High

Core / High

Peripheral / Low

Relational /

Managed

Contractual /

Monitored

43

2

1

Identifying Contractor Types –a conceptual framework

7

Q2. How do they differ from you?

8

Physical Boundaries

9

Social Boundaries

10

Cognitive Boundaries

11

Physical(Rules /

Regulations)

Cognitive(Ideas / Values)

Social(Language /

Uniform /

Behaviours)

Different

processes

and

procedures

No common

identity

No shared

norms

No common

values / beliefs

12

Q3. Where do you put your management effort?

13

Plan-Do-Check-Act Cycle

PLAN1. Develop Policy

2. Planning to implement

ACT1. Review performance

2. Learn lessons

CHECK1. Measure performance

2. Investigate Accidents, Incidents and near-misses

DO1. Profiling H&S Risk

2. Organizing for H&S

a. Controls

b. Co-operation

c. Communication

d. Competence

3. Implementing your plan

HSE (2013) HSG65

14

Practices and processes of OSH management in outsourced relationships

15

Plan-Do-Check-Act Cycle: Evidence

PLAN1. Develop Policy

2. Planning to implement

ACT

1. Review performance

2. Learn lessons

CHECK

1.Measure performance2. Investigate Accidents,

Incidents and near-misses

DO1. Profiling H&S Risk

2.Organizing for

H&S

a.Controls

b.Co-operation

c.Communication

d.Competence3. Implementing your plan

HSE (2013) HSG65

16

Managing Safety? Managing Relationships?

17

So where now?

Ken Anderson | GB&I-Governance

Siemens Energy, 2020

18

2020-10

Contractor Management

Ken Anderson | GB&I-Governance

Siemens Energy, 2020

19

2020-10

Contractor Management

New Siemens Energy Contractor

Management Procedure

Providing a minimum standard for all

Siemens BU’s to meet or exceed along

with templates, flow diagrams and other

resources for ease of understanding and

aiding in implementation

Contractor Categorisation

and Selection

A significant change to

improving Contractor selection

based on categorisation

researched by Cranfield

University. An approach that

considers the relationship with

the contractor, not just their

paper credentials.

Induction & Onboarding

New induction content standard

Putting to Work

New flow chart for standardised format

for putting to work.

Future plan for contractor Zero Harm

booklet to be based on new EHS

Essentials once issued by AG in 2020.

Checking

New minimum standard for

consistency across Siemens

businesses on ongoing checking of

contractor performance for duration

of contract.

Performance Evaluation

New minimum standard of expectations

for Siemens BU’s to observe in post-

works evaluation of contractors in regard

to EHS.

New template provided for BU’s to use if

they wish to structure an EHS

performance evaluation.

Ken Anderson | GB&I-Governance

Siemens Energy, 2020

20

2020-10

CATEGORISING CONTRACTORS

Categorising must take into account risk factors including; the strategic value of the works to be carried out, the level of risk posed to Siemens Energy by using a contractor for the scope of works, the complexity of the works and the skill requirements of the contractor.

The categorisation must also consider the type of relationship envisaged between Siemens Energy and the contractor. Transactional relationships can be more typical to lower risk, routine services, whereas for complex and higher risk contracts there may be a desire to have a partnership relationship with the contractor for mutual EHS benefit.

Contractor Management

Ken Anderson | GB&I-Governance

Siemens Energy, 2020

21

2020-10

Contractor Management

Ken Anderson | GB&I-Governance

Siemens Energy, 2020

22

2020-10

Contractor ManagementSenior Management Interview

1 EHS POLICY

2 ROLES AND RESPONSIBILITIES

3 MANAGEMENT COMMITMENT

4 CONTRACTORS

5 SAFETY PROGRAMMES

6 HEALTH & WELLBEING

7 ACCIDENT/INCIDENT REPORTING

8 PLANT & EQUIPMENT

9 PUTTING PEOPLE TO WORK

© Cranfield University 201823

Questions / Comments / Discussion

© Cranfield University 201824

Contact and Further Information

www.linkedin.com/in/colinpilbeam

colin.pilbeam@cranfield.ac.uk

01234 – 751122 x 4450 +44 (0)7808 823351

Ken.Anderson@siemens.com

siemens-energy.com

Ken Anderson

Head of Governance

Dr Colin Pilbeam

Reader in Safety Leadership