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MANAGING THE MULTIGENERATIONAL WORKFORCE
Multigenerational workplace creates challenges and opportunities for employers…
Greatest challenge is for managers.
How do we effectively manage 5 generations with with different attitudes and expectations?
Agenda
• Overview of the multigenerational workplace (5G), exploring each generation and the events that shape their workplace attitudes and expectations
• Examine challenges that Companies face in developing these 5G workers
• Discuss benefits and tips to help managers become comfortable managing this diverse workforce
5 Generations in Today’s Workplace
• Traditionalists
• Baby Boomers
• Generation X
• Millennials (Generation Y)
• Generation Z
Traditionalists
• Born 1928 – 1945
• 4% still in the workplace
• World War II was the influential event of their childhood
• View work as a privilege
Baby Boomers
• Born 1946 – 1964
• Projected that 10,000 will reach retirement age each day through 2020
• Formative events during their childhood were the moon landing, civil rights movement, Kennedy assassination, Vietnam War, Woodstock, Women’s Lib
• Strong work ethic, motivated by rank, wealth and prestige
Generation X
• Born 1965 – 1979
• Events of childhood include the energy crisis, Watergate, Three Mile Island, the AIDS epidemic, Chernobyl, fall of Berlin Wall
• First “latchkey” generation as divorce rates skyrocketed and mothers entered the work force
• Results oriented (they entered the workforce during the recession) and desire flexibility in how work gets done
Millennials (Generation Y)
• Born 1980 – 1995
• 80 Million strong
• Comprise 36% of the current workforce, will comprise 46% by 2020
• Most defined by the Internet
• Other life defining events Oklahoma City bombing, Columbine shootings, 9/11, Enron, Hurricane Katrina
• Goal and achievement oriented, value social and corporate responsibility
Generation Z
• Born starting 1996
• Oldest of this generation is just entering the workforce
• Experienced the “Great Recession” and witnessed the long term unemployment of parents and relatives
• Highest level of technology and connectivity, which affects their preferences and work styles
• Having an impact on the world may be more important than their jobs
How Do We Effectively Manage All of These Generations?
• Communicate appropriately, gearing messages for generational preferences
• Create programs that encourage generations to work together and to share knowledge
• Build diverse teams of all ages, genders and cultures to create trust and value among your teams.
• Foster a respectful environment.
• Reward good behavior.
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