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Narrative CoachingScott Dunn, Agile Coach, BigVisible
Skip Angel, Principal Coach, Big Visiblescottdunn.blogspot.comTwitter: @sdunnrocket9
Monday, August 15, 2011
Talk and Tap with 2 others - recent conflict and what you did. Feedback. Heard of Narrative?
What We’ll Cover
• Context
• Where does this fit in my coaching tools?
• Scott, are you just blowin’ smoke?
• Overview
• Clinic
Monday, August 15, 2011
Narrative is the GPS for your people-skills car.
Monday, August 15, 2011
Coaching Meta-model
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.
Coaching Meta-model
Organization Change
Facilitation
Conflict Navigator
Coach & MentorAgile
Thought Leadership
Domain Knowledge
Energy & Passion
Teaching Experience
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.
Coaching Meta-model
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.
Coaching Meta-model
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011
Coaching Meta-model
Organization Change
Facilitation
Conflict Navigator
Coach & MentorAgile
Thought Leadership
Domain Knowledge
Energy & Passion
Teaching Experience
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011
Coaching Meta-model
From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011
The Cynefin Framework
From Dave Snowden, Cognitive Edge
Monday, August 15, 2011
Pt. A to B. But college & job?
Who’s Driving?
Monday, August 15, 2011
Who’s Driving?
“You should know that [the analyze and respond mode] is the weakest response mode for building high-performance teams because it puts the coach in the driver’s seat.”Lyssa Adkins, Coaching Agile Teams(emphasis mine)
Monday, August 15, 2011
% of People Problems to Business or Technology
Business or ProcessPeople
Monday, August 15, 2011
Sample from several projects and people categorizing their problems per the Cynefin quadrants.
% of People Problems to Business or Technology
0
10
20
30
40
ComplicatedComplex
Business or ProcessPeople
Monday, August 15, 2011
Sample from several projects and people categorizing their problems per the Cynefin quadrants.
Organizational transformation begins with people transformation.
Monday, August 15, 2011
Encouragement - Stockdale Paradox: Face brutal facts, hold unwavering faith.
oaching Self Assessment
Monday, August 15, 2011
Your life events in dots. Essentialist and Discourses - even company. “We don’t say ‘difficult.’ We say ‘interesting.’”
Narrative ApproachPart 1 - The Problem: NERL
Monday, August 15, 2011
Curious questions, not leading.
Narrative Approach
• N - Name the Problem - Externalize it
Part 1 - The Problem: NERL
Monday, August 15, 2011
Curious questions, not leading.
Narrative Approach
• N - Name the Problem - Externalize it
• E - Effects of the Problem are Mapped
Part 1 - The Problem: NERL
Monday, August 15, 2011
Curious questions, not leading.
Narrative Approach
• N - Name the Problem - Externalize it
• E - Effects of the Problem are Mapped
• R - Results of the Problem? Evaluate those Effects
Part 1 - The Problem: NERL
Monday, August 15, 2011
Curious questions, not leading.
Narrative Approach
• N - Name the Problem - Externalize it
• E - Effects of the Problem are Mapped
• R - Results of the Problem? Evaluate those Effects
• L - Like the Results? Justify it - Why or Why Not?
Part 1 - The Problem: NERL
Monday, August 15, 2011
Curious questions, not leading.
Name the Problem
Monday, August 15, 2011
The Person’s Not the Problem. The Problem’s the Problem. Do drawing of anger.
Map the Effects of the Problem
Monday, August 15, 2011
Skit with Skip interviewing Anger
Results - Evaluate the Effects
Monday, August 15, 2011
Time CEO Jack Griffin “leadership style & approach didn’t mesh”. He lasted only 5 months.
Like the Effects?
Monday, August 15, 2011
Ownership. Responsibility. You want them to say “I failed” instead of you telling them they failed.
Narrative ApproachPart 2 - The Solution
Strengthen or Thicken:
Monday, August 15, 2011
Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.
Narrative Approach
• Counter Stories - “When have you not lost your temper in similar situations?”
Part 2 - The Solution
Strengthen or Thicken:
Monday, August 15, 2011
Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.
Narrative Approach
• Counter Stories - “When have you not lost your temper in similar situations?”
• Restorying - “What would you have to do to get there?”
Part 2 - The Solution
Strengthen or Thicken:
Monday, August 15, 2011
Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.
http://www.redbubble.com/people/jbguess
Monday, August 15, 2011
Class walkthrough with Goldilocks. What was the problem? Effects? Results?
Clinic
• Instructions are being handed out.
• Form groups of three
• 8 minute sessions. You’ll each play 3 roles: Person with problem, Coach, Observer.
• Coach will use questions on handout as a guide.
Monday, August 15, 2011
Monday, August 15, 2011
Jan 2007 TIME article on Harvard Medical School. Image is the growth in the motor cortex of both actual and imagined piano practice. Also UCLA on OCD - 2/3 in 10 wks, narrative sampling scans showed same results as prescribed drugs.
Monday, August 15, 2011
Giveaways. Questions.
Many never reach their full potential
without someone else helping them
overcome a personal challenge.
scottdunn.blogspot.comTwitter: @sdunnrocket9
Monday, August 15, 2011
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