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National Dialogue on National Dialogue on Workplace FlexibilityWorkplace FlexibilityChallenges and Solutions for Arizona’s Military FamiliesChallenges and Solutions for Arizona’s Military Families
Setting the Stage: Workplace Flexibility and Total Rewards
Diane Burrus Workplace Flexibility Practice Leader, WFD Consulting
April 20, 2011
Total Rewards Model World at Work
Career
Community
FamilySelf
Work-Life Effectiveness
Life
Health & Wellness
Paid & Unpaid
Time Off
Financial Support
Community Involvement
Culture Change
Caring for Dependents
Workplace Flexibility
The Work-Life Portfolio
Policies & programs exist but
flexibility is used only in “pockets” across the
organization
Widespread use of formal and informal flexibility to
meet organization
and individual
needs
A results-driven culture where flexible
work practices are utilized as a management strategy to
achieve business results
Special arrangements
or “deals” granted on a case-by-case
basis and often kept
secret
Flexibility Has Many Faces
New Ways of Working
5Copyright WFD Consulting
No flexible work
options currently
being used
Individual Accommodations
No Current UseOf Flexibility
Policies & Programs in
Place
Where does your organization fall on the Flexibility Spectrum?
Flexibility Spectrum
6
Workplace Flexibility: Ensuring Success
for the 21st Century
Dispersedworkforce
Agile, efficient work practices and processes
Results driven culture
21st Century Workplace
Flexible workpractices = positivebusiness outcomes
HR, IT and Real Estate alignment
Connectedness and connectivity
Anytime anyplace operations
No time/space boundaries
6
7
Workplace Flexibility May Be:
Flexible Work Options
8
What Do We Mean By Workplace Flexibility??
Flexibility IS Flexibility Is NOT
A more effective way of working x Managers giving up decision making and power
A win-win for the organization and employees
x An employee benefit or entitlement
A tool to enhance recruitment, retention and commitment
x Suited for all people, all positions at all times
Values and measures “results” vs. “face-time”
x Saying “yes” to every request
Increases employee responsibility and ownership
x Treating all employees the same
Represents a fair and consistent decision making process
x Reducing performance standards or service to our students/customers
Individually customized, situationally managed
x Primarily accommodation for parents with small children
x Reflective of employee’s lack of commitment
9
What Workplace Flexibility Is and Isn’t
Flexibility Principle # 1
It is not always about
working fewer hours…
It is about gaining an optimal degree of control over how, when and where one works!
Flexibility Principle # 2
It is not about programs…
It is about a results based
work culture!
Flexibility Principle # 3
It is not an individual accommodation or entitlement…
It’s a Business Strategy
to ensure success
for the 21st century!
13
What do I mean when I say that Flexibility is a Business Imperative/ Strategy?
Characteristics of a Successful Flexible Work Culture
14Technology and tools that enable flexible work practices
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