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Next PMI Sydney Chapter Event
Mad About Projects
Tuesday 25th July 2017 Cliftons
6pm – 9pm Presented by Kestrel
Stone, Elemental Projects
Participate in this playful project management simulation based on the hit TV show ‘Mad Men’ that combines gamification, team building and project management professional development.
AUGUST & SEPTEMBER – PMO MASTERCLASS TRANSFORMING A PMO INTO A 'NEXT GENERATION PMO'
Sandra@PMOGuru.com
‘A well delivered and very rich Masterclass that not only challenges the current practices but also fosters discussions. Sandra clearly has a wealth of experience.’ Joanna Nelson, CIO & Head of Future Advice, CBA, May 2017
Hands-on, masterclass where we will discuss how existing PMOs can be transformed into a “Next Generation” PMO that will provide value to an organisation. During the course you will develop your own PMO roadmap on how to transform your existing PMO and how to support business agility. More info @ PMOGuru.com
“ PPM is our business. It’s all we do and we do it
well.”
EPM Partners has been partnering with Project Management Offices (PMOs) across Australia since 2008 We choose to work exclusively with Microsoft Platform for Project Portfolio Management (PPM) Microsoft Gold PPM Partner with over 80 implementations
Register with us & get 15% off
Standard Rate 22-23 August
Novotel Darling Harbour Discounted Rate:
1 Day (Workshop): $1270.75 + GST
2 Days: $2375.75 + GST
3 Days: $3055.75 + GST
4 Days: $3650.75 + GST
5 Days: $4245.75 + GST
Setting up a Program Management Office (PMO) From below zero Amireh Amirmazaheri – July 2017
• P3Os and their roles • Non IT PMO practice • Some lesson learnt • The challenges and the win cards !
Return on your investment (ROI)
• PMO is our passion • PMO framework • Solution Blueprint • Only PMO Services and Solutions • Follow us in LinkedIn, Facebook, Twitter
: “PMO_Solutions” • Web site: www.pmosol.com
PMO Solutions
• PMO : Project Management Office • PgMO: Program Management Office • PfMO : Portfolio management Office
Before we start
• PMO vs PgMo vs PfMO • Below zero case ! • Theoretical vs reality • Our Journey • Are we done?
Our Agenda
3P, Project, Program, Portfolio
Relationship between 3Ps
Portfolio
Programs
Projects
Strategic Objectives
Outcomes & benefits
Outputs
Contain
Are compromised
Prod
uce
Real
ise
Deliv
er
Are performs for delivery of
Combine to achieve
• PMO : Focus on output, Temporary, produces information for decision makers
• PgMO: Focus on benefits and outcomes that support strategic importance, supports decision making
• PfMO: Focus on changes required to achieve strategic objectives, influences decision making
PMO vs PgMO vs PfMO
Our case study
• A Non-IT program of work • Client : Government • 7 years contract • More than $100m per year ! • Part of one of the largest contracts of its kind in the
southern hemisphere • Roads, bridges and intersections
The case
Below zero !
• It’s below zero degree ! • Your hands, head and body are VERY
cold • You want to stick to your heater, a hot
drink or soup • You don’t want to move ! • Not much sun !
Below zero !
• Not a clear visibility (roles, project data, etc;)
• No accountability • Ad-Hoc decision making • Fire fighting and surviving approaches • Frustrated client • Nobody want to talk ! • Change seems hard
Opportunities !
• Senior managers want to fix it • Young organisation • Problem was painful • We want a PMO ! • Client empathy • It was frozen, communication,
processes, governance !
Challenges ! • Program was in its 3rd year, airplane on
the air • Senior managers weren’t sure about
having PMO ! • Young organisation • No project management tool/system • Everyone can be a project manager ! • What is PMO? • It was frozen, communication,
processes, governance
Theory vs Reality
Books
Reality
• Set up a PMO = Set up a business – Strategies ! • Step “-1” know yourself, SWOT • Step “0” You and the environment
– Culture – Temperature – You in the environment – Your needs & resources – Estimate your pace
• Step “1” analyse the “as-is” situation – The main pain – Requirements – Current People, Tools, Systems, Process & …. – Stakeholders
Must have
• Simple, sound and achievable solution • Your PMO vision • Your PMO objectives – Short terms and long terms
• Your solution roadmap • Your PMO values ! • Expected benefits list • Baseline state – measurable indicators
Make your stakeholders dream of a warm, comfortable and great state they want to
achieve
Our Journey
Our journey in nutshell
• First Interview • First months • New resource • Mid journey crises • New troop • Today !
First Interview
First months
• Pain points • Common Language • PMO structure • PMO reason, objectives • Measurement indicators
Solution Blueprint
PgMO Framework
Outcomes
Outcomes
Outcomes
Lesson Learnt • It takes time to warm up • Requirement management is the key ! • Consider “What does it have for me?”
Win cards
• We took it simple • We made it fun • We listened • We were patient • We believed in our values
New resource
• Professional PMO Analyst • A good thinker and listener • PMO Career path • Microsoft Excel expert
Mid journey crises
• Structure change • New set of requirements, system and
definition from client • Christmas mood • Major Change in senior leadership team
Lesson learnt
• Consistency is the key • “we” is stronger than “I” • You are the role model of your solution • Let them make mistake • Show the ugly face !
Win cards
• Self and progress assessments • Education and training • Being transparent • Art, colour and fun • We didn’t give up
Out comes
New troops
• New role, “Portfolio Manager” • PMO : Enabler PGMT: Deliverer • Time for a good tool ? • Are we ready?
Lesson Learnt
• Take it easy, step back and maintain the heat
• Let the framework manage your scope • Being transparent on your objectives • Motivate and being positive! • Don’t assume even little things ! • Develop, Teach, Repeat, Refresh (DTRR)
Win cards
• Good team work ! Team over individual • Clear, to the point communication ,
framework makes it much easier
• Continues assessment • We are consistence on our way
The fruits
• “PMO has improved the process and the way we work together”
• “The current forecast is much reliable” • “Accuracy of forecasts, particularly
against agreed timeline/schedules, has significantly improved for my projects.”
• Our words, different teller
Today
Our advice
• First steps -1, 0, 1 are important • Define your values and be a role model of
your standards • Complexity is your enemy • Requirement management, business
analysis and Agile techniques are the win cards
• Everything with make up is prettier • What was DTRR ? (Develop, Teach, repeat, refresh)
• Download our solution blueprint http://www.pmosol.com/pmobp
• Master class – Transforming your PMO into a “Next generation PMO” – promo code: PMOmeetup, http://www.pmoguru.com
• Take 15% discount for PMO leadership conference, Talk with Laith Adel – EPM partners
• Follow us in social media, we will have more !
Our gift to you
Our Journey
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