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NICOLA GREEN
RESUMÉ
Date of Birth 23rd June 1971
Nationality Australian
Status Single
Children Nil
Telephone +971 56 345 2272
Email g_nicola@hotmail.com
Passports Australian and Great Britain
Visa Resident visa in Dubai,
United Arab Emirates
Address Flat 207,
Dickens Circus 3 Motor City, Dubai,
United Arab Emirates
Drivers Licence Australian and
United Arab Emirates
LinkedIn Profile ae.linkedin.com/pub/nicola-
green/14/688/299/
Skype nicolaemma71
Profile• 25 years international Hospitality Management experience in Asia, Australia, China
and the Middle East in a range of properties including five star Hotels, Private and
Exclusive Golf & Business Clubs and a Polo & Equestrian Club
• A dynamic, motivated, strong, hands on leader and team player, who develops full
potential of Employees by providing regular encouragement, constructive feedback
and assisting Employees in recognising their strengths and weaknesses, whilst
maintaining exceptional standards in excellent service to Members and Guests whilst
achieving company financial goals
• Management Skills, Achievements, Responsibilities and Expertise include in Rooms
/ Leasing Retail / Staff Accommodation / Sales & Marketing / Finance / Membership
/ Member Correspondence & Collaterals / Design of Member Communication /
implementation and management of Newsletters, Websites, Jonas Membership
& POS systems / Equestrian / Polo / Member Relations / Concierge & Front Office /
Engineering / Security / Public Relations and Communications / Food & Beverage
Operations / Culinary / Human Resources Recruitment / Training / planning,
organisation, implementation and operations of Events, Catering, Banquets and
Functions
“I have had the pleasure of working very closely with Nicola Green not
once, but twice at Emaar Hospitality Group. In her
capacity as General Manager of Dubai Polo & Equestrian Club she was
responsible for driving the day-to-day operations and profitability of the
club. I collaborated very closely with Nicola on
all sales and marketing initiatives at the club
including but not limited to brand marketing,
advertising, social media, digital marketing,
websites, events and communication etc. She has a thorough understanding of all
disciplines of the business and is very well rounded. Nicola is a great business partner and an excellent
team player. Nicolas has never shied away
from taking on any challenge however big or small, she has a very
pleasant demeanour and is always extremely helpful and resourceful to her superiors, direct
reports and peers. Nicola is a very likeable person,
professional in her approach and is always
looking for innovative and exciting ways to drive
revenues, exceed targets and promote the club. She is a true hospitality
professional, has built a fantastic team of very
talented individuals and is a joy to work with. It
goes without saying that Nicola’s contributions were instrumental in making the
Dubai Polo & Equestrian Club such a huge success.
I really enjoyed working with Nicola and wish her continued success in her
endeavours.”
Amit Arora,
Group Chief Marketing Officer
Emaar Group, Dubai, UAE
Employment Summary Oct 2013 - Present: Director of Projects Capital Club Dubai / Signature Clubs International, Dubai, UNITED ARAB EMIRATESRecommended by: Russell Matcham (CEO, Signature Clubs International)
Nov 2012 - July 2013: General Manager Dubai Polo & Equestrian Club, Emaar Hospitality Dubai, UNITED ARAB EMIRATESRecommended by: Haroon Siddiqui (Senior Director, Business Operations at Emaar Properties) Jan 2012 - Nov 2012: General Manager Qing Wang Fu, CCA International Tianjin, CHINARecommended by: Andrew Christon (General Manager, Capital Club Dubai) Oct 2009 - Dec 2011: Senior Operations Manager (General Manager) Dubai Polo & Equestrian Club, Emaar Hospitality Dubai, UNITED ARAB EMIRATESRecommended by: Antal International Network - MENA Recruitment Agency Jul 2006 - Sept 2009: Assistant General Manager, Human Resources and Training Manager Capital Club DUbai / Signature Clubs International Dubai, UNITED ARAB EMIRATESRecommended by: Russell Matcham (Executive Director & Co-Founder, Signature Clubs International)
Dec 2001 - Jul 2006: Food and Beverage Service Director, Director of Training and Events Director Macquarie Links International Golf Club, ClubCorp Macquarie Links, New South Wales, AUSTRALIA Recommended by: Russell Matcham (Director of Development & Operations, ClubCorp) and David Beevers (Regional Director of Business Development & Operations, Asia Pacific ClubCorp)
Oct 199 - Nov 2001: Food and Beverage Manager Lakeland’s Golf Club, ClubCorp Merrimac, Queensland, AUSTRALIA Recommended by: Russell Matcham (Director of Development & Operations, ClubCorp) and David Beevers (Regional Director of Business Development & Operations, Asia Pacific ClubCorp)
Feb 1998 - Oct 1999: Rosters and Training Coordinator, Catering and Beverage Supervisor Castle Hill RSL Club Castle Hill, New South Wales, AUSTRALIA Nov 1996 - Jan 1998: Food and Beverage Operations Manager Tower Club, ClubCorp SINGAPORE Head hunted by: Richard Spencer (General Manager, Tower Club, Singapore, ClubCorp) Dec 1991 - Nov 1996: Outlet Manager (Bar & Billiard Room), Assistant Outlet Manager (Bar & Billiard Room), Banquet Supervisor, Secretary to Food & Beverage Director and Waitress Raffles Hotel, SINGAPORE
Jan 1990 - Dec 1991: Assistant Banquet Manager, Corporate Trainee Northside Gardens Hotel, Rydges Hotel Group North Sydney, New South Wales, AUSTRALIA
NICOLA GREENTelephone +971 56 345 2272 Email g_nicola@hotmail.com
“Nicola is an excellent General Manager and working with her has been a sincere pleasure. She is insightful, courteous and detail oriented and believes in making her service to others an extension of herself. She maintains the highest integrity and I look forward to planning more events with her in the near future.”
Ruth Lycke, COO, InVision,
Guest at Qing Wang Fu, China
“I found Nicola has a strong team work, good communication with good control on her team, management and guests. She had a good knowledge on all the operations of other departments in the Polo and Equestrian Club and really put hard work to do the enhancement of the property. She made profit for the first time in five years of the Club in her first and second year with the Club.
She also maintained stability with the management team. She increased guest patronage at the equestrian and polo club events and made Food and Beverage promotions i.e.: Friday brunches in the Club a success. I found Nicola very approachable and during her time as Senior Operations Manager at the Dubai Polo and Equestrian Club and the turnover was very minimal compared to the previous years. She is a good motivator and liked by everyone. She is definitely an asset to any organization she is working with”.
Viswanath Pothuval,
Director of Engineering,
The Address Hotels + Resorts,
Emaar Hospitality, Dubai, UAE
Detailed Employment HistoryOct 2013 - Present: Director of Projects Capital Club Dubai / Signature Clubs International Dubai, UNITED ARAB EMIRATES
Website: www.capitalclubdubai.comDescription: Dubai’s Premier, Exclusive Private Members Business ClubLayout: 4 levels - 4 private bedroom suites, Members Bar, 2 lounges, 4 terraces, wine cellar,
gymnasium, 7 private meeting rooms, 2 lounge style private rooms, 2 dining rooms serving International cuisine, snooker room, library, cigar room and a shisha terrace
Open to: Members and their guests seven days a week, twenty four hoursReporting to: General Manager (Emma Cullen) and CEO, Signature Clubs International,
(Russell Matcham)Supporting: 120 Employees
Key Skills, Achievements and Responsibilities: • Restructuring and implementation of SOP’s and Club Policies • Operating and managing the Club in the absence of the General Manager and Food & Beverage
Manager• Cleaning and resetting of Jonas POS system • Implementing new Events Management and Dining module in Jonas POS and JAM system• Budget planning • Supporting the Management Team • Supporting the Private Events Team and maximising the yield management of events to help drive targets
Nov 2012 - July 2013: General Manager Dubai Polo & Equestrian Club, Emaar Hospitality Group Dubai, UNITED ARAB EMIRATES
Website: www.poloclubdubai.comDescription: Dubai’s Family Club for Polo, Leisure and Equestrian Membership and Food
& Beverage Operations Layout: 66 acres - 336 stables, 3 polo fields, 72 private residences, 36 rooms (staff & rented
accommodation), Clubhouse - 5 Food & Beverage outlets including outside catering, swimming pool, gymnasium, spa and retail shops
Open to: Members and guests seven days a week from 6am to midnightReporting to: Senior Director, Business Operations, Emaar Properties, (Haroon Siddiqui) Leading: 158 Associates
Key Skills, Achievements and Responsibilities: • Management of daily operations • Created, sold and increased Memberships for Polo, Equestrian and Leisure• Implemented, planned and managed activities and trained 15 Departments - IT, Membership, Finance,
Reception, Culinary, Sales & Marketing, Polo, Equestrian, Livery, Security, Staff Accommodation, Events, Housekeeping, Human Resources, Food & Beverage and Recreation
• Maintained 100% occupancy in livery and rented accommodation • Maintained 100% in leasing and retail outlets• Increased revenue by 15%, created profitability 2nd time in Club’s history, achieved budgets, KPI’s and
financial goals• Reduced debt from AED 1.2 million dirham’s to AED 100,000 • Designed and implemented new website• Reduced Associate turnover by 10% • Planned, launched and maintained structural projects to increase business and revenue to the Club• Management of Social Media
NICOLA GREENTelephone +971 56 345 2272 Email g_nicola@hotmail.com
Jan 2012 - Nov 2012: General Manager Qing Wang Fu, CCA International Tianjin, CHINA
Website: www.qingwangfu.comDescription: An exclusive dining and entertainment Private Club with a unique cultural heritageLayout: Constructed in 1922 as the private residence for the last Head Eunuch of the
Forbidden City, consisting of 18 private dining rooms, a Portico catering up to 200 guests, Western & Cantonese Food & Beverage Cuisine, garden & courtyard, Accommodation - 36 Club suites & residences (townhouses), wine vault, cigar room, library, weddings and events
Open to: Members and guests seven days a week from 9am to midnightReporting to: Owners and Corporate Executive Director, CCA International (Eddie Kwok) Leading: 152 Staff
Key Skills, Achievements and Responsibilities: • Management of daily operations • Created and planned Club memberships • Established, marketed and managed the Club suites, residences and townhouses• Introduced the Club to the Wedding and Events Market, held 10 weddings• Introduced and served the International Expat Community • Implemented and managed activities in the Club and trained 11 Departments Heads and staff - IT,
Membership, Finance, Reception, Culinary, Sales & Marketing, Security, Human Resources, Housekeeping, Events and F&B with few English speaking staff
• Maintained financial results in all departments as per budget
Oct 2009 - Dec 2011: Senior Operations Manager (General Manager), Dubai Polo & Equestrian Club, Emaar Hospitality Group Dubai, UNITED ARAB EMIRATES
Website: www.poloclubdubai.comDescription: Dubai’s Family Club for Polo, Leisure and Equestrian Membership and Food
& Beverage Operations Layout: 66 acres - 336 stables, 3 polo fields, 72 private residences, 36 rooms (staff & rented
accommodation), Clubhouse - 5 Food & Beverage outlets including outside catering and events, swimming pool, gymnasium, spa and retail shops
Open to: Members and guests seven days a week from 6am to midnightReporting to: Corporate Food & Beverage Director, Emaar Hospitality Group (Rene Dietsche) Leading: 145 Associates
Key Skills, Achievements and Responsibilities: • Management of daily operations • Created, sold and increased memberships for Polo, Equestrian and Leisure• Implemented, planned and managed activities in the Club and trained 15 Departments - IT, Membership,
Finance, Reception, Culinary, Sales & Marketing, Polo, Equestrian, Livery, Security, Housekeeping, Events, Food & Beverage and Recreation
• Created profitability for 1st time in Club’s 6 years history, achieved budget and KPI’s • Maintained 100% occupancy in livery and rented accommodation • Maintained 100% in leasing and retail outlets• Increased revenue from previous years, whilst decreasing and maintained costs• Reduced debt from AED 2.2 million Dirham’s to AED 400,000 • Planned structural projects to increase business and revenue to the Club• Management of Social Media• 20% reduction in Associate Headcount• Reduced hay costs by AED 450,000 per year • Introduced new Polo Business AED 750,000 by creating a new polo event • Increased Friday Brunch crowd from 50 guests to 350 guests during Polo Season
NICOLA GREENTelephone +971 56 345 2272 Email g_nicola@hotmail.com
“I worked with Nicola whilst she was running
the Dubai Polo and Equestrian Club in Dubai.
It was a challenging role that Nicola handled
with professionalism, dedication and constant enthusiasm. She has the
necessary skill set to manage a busy operation
as well as the correct management style to get the maximum support out
of her team”.
Ed Edwards,
General Manager,
Golf at Msheireb Properties,
Doha, Qatar
“Nicola is a hard worker putting the company before her own with
correct ethics and business moral.”
Serpil Deval,
Finance Director,
Asset Management,
Emaar Hospitality Group,
Dubai, UAE
“I thought I was a workaholic until I met Nicola Green. Nicola
understands what makes a great Club and set about creating our Club culture
long before we officially opened. She cared deeply
about the success and wellbeing of our team.”
Andrew Christon,
General Manager,
Capital Club,
managed Nicola at Capital Club,
Dubai, UAE
Feb 2007 - Sept 2009: Assistant General Manager, Capital Club Dubai Dubai, UNITED ARAB EMIRATES
Website: www.capitalclubdubai.comDescription: Dubai’s Premier, Exclusive Private Members Business ClubLayout: 4 levels - 4 private bedroom suites, Members Bar, 2 lounges, 5 terraces, wine cellar,
gymnasium, 7 meeting rooms, 2 lounge style private rooms, 2 dining rooms serving International cuisine, snooker room, bistro, library, cigar room and shisha terrace
Open to: Members and their guests seven days a week, twenty four hoursReporting to: General Manager (Andrew Christon), Chief Executive Officer, Signature Clubs
International (Guy Guillemard) and Director & Co-Founder, Signature Clubs International (Russell Matcham)
Leading: 160 Employees
Key Skills, Achievements and Responsibilities: • Key Management Member of Pre - Opening Team• Operated and managed the Club in the absence of the General Manager• Sold 1400 memberships in a 2 year period• Implemented policies, procedures and standards• Implemented, planned and managed activities and trained 12 Departments - IT, Butlers, Membership,
Finance, Reception, Culinary, Sales & Marketing, Security, Housekeeping, Events, F&B and Recreation• Created and produced membership & Member collaterals, Club newsletters and events booklets • Reduced 30% costs on printing materials for newsletters and event booklets• Recruitment and training of 160 Club Employees for Capital Club Dubai pre-opening• Created and managed the Club’s website• Established exclusive Club Partners for Travel, Yacht and Aircraft services• Created, implemented and designed the Clubs Member Directory
Additional Duties: Capital Club Bahrain (Second Club for Signature Clubs International)
Website: www.capitalclubbahrain.comDescription: Bahrain’s Premier, Exclusive Private Members Business ClubLayout: 2 floors - bar, lounge, wine cellar, 4 private meeting rooms, International and
Arabic cuisine and library Open to: Members and their guests seven days a week from 9am to midnight Reporting to: Chief Executive Officer, Signature Clubs International (Guy Guillemard) and
Director & Co-Founder, Signature Clubs International (Russell Matcham)
Key Skills, Achievements and Responsibilities: • Supported, trained and implemented events, newsletters and membership collaterals • Created and managed the Club’s website
Jul 2006 - Feb 2007: Human Resources and Training Manager Signature Clubs International Dubai, UNITED ARAB EMIRATES
Website: www.signatureclubs.comDescription: Owners, Developer and Managers of Fine Private Clubs (Capital Club Dubai and
Capital Club Bahrain)Reporting to: Chief Executive Officer, Signature Clubs International (Guy Guillemard) and Executive
Director, Signature Clubs International (Russell Matcham)Leading: 10 Employees
Key Skills, Achievements and Responsibilities: • Key Management Manager in the Pre-Opening team• Recruitment and trained 160 Club Employees for Capital Club Dubai pre-opening• Developed recruitment plans, orientation & training packages for corporate, senior and Club Employees• Created career development programmes for Department Heads and Club Employees • Planned and conducted Recruitment trips for recruitment of Club Employees• Designed, created, implemented membership collaterals and materials for the Capital Club Dubai• Trained and managed the membership team resulting in 350 Members within 6 months• Designed and implemented newsletters and website for the Capital Club Dubai• Established contacts and agreements for food, beverage, wine and general suppliers• Created menus, beverage and wine lists for food & beverage operations and events
NICOLA GREENTelephone +971 56 345 2272 Email g_nicola@hotmail.com
“She knows what customer service means. It was a major loss ofquality & client service for Capital Club. You will turn the atmosphere amazing where ever you go”.
Manoj Prasad,
Executive Director & Global Head
of Sub-Continent & East Africa,
Morgan Stanley,
Member of the Capital Club,
Dubai, UAE
“When it comes to high end client service, Nicola Green is a rare breed. If you’re looking for someone to build long-term relationships with clients while boosting your company’s profits, hire Nicola Green”.
Lucy Chow,
Managing Director,
Czar Partner,
Member of the Capital Club,
Dubai, UAE
“Nicola focused on achieving the vision while driving her teams to achieve their tasks. A leading asset for any group or company”.
Leo Psara,
Managing Director,
Minerva,
Member of the Capital Club,
Dubai, UAE
Dec 2001 - Jul 2006: Food & Beverage Service Director, Director of Training and Events Director Macquarie Links International Golf Club, ClubCorp Macquarie Links, New South Wales, AUSTRALIA
Website: www.macquarielinksgolfclub.com.auDescription: An Exclusive and Private Golf ClubLayout: 18 hole golf course, proshop, restaurant, bar, terrace and 1 function roomOpen to: Members and guests seven days a week from 6am to midnightReporting to: General Managers (David Beevers and Russell Matcham) Leading: 130 Employees
Key Skills, Achievements and Responsibilities: • Key Management Member in the Pre-Opening Team• Introduced food & beverage standards and procedures to the Club• Created and managed Club’s website, newsletters and yearly golf fixtures books• Introduced and implemented ClubCorp’s Star Service training programmes for Employees • Day to day organisation of all corporate / banquet events & Member club events (social & golf)• Generated a 50% increase in banquet / corporate days revenue for 2004• Expanded on corporate events, food & beverage events and weddings business• Introduced participation in bridal exhibitions and generated an increase in the wedding • Increased revenue by 80% by introducing themed events ie – Wine dinners and holiday occasions • Organised and supervised the Club’s Receptionist and daily job duties • Recruited and trained 130 Employees• Created menus, beverage and wine lists for food & beverage operations and events• Recruited and Trained employees• Created menus, beverage and wine lists for food & beverage operations and events
Oct 1999 - Nov 2001: Food and Beverage Manager Lakeland’s Golf Club, ClubCorp Merrimac, QLD, AUSTRALIA
Website: www.lakelandsgolfclub.com.auDescription: An Exclusive and Private Golf Club Layout: 18 hole golf course, proshop, restaurant, bar, terrace and 3 function roomsOpen to: Members and guests seven days a week from 6am to midnightReporting to: General Manager (Gavin Kirkman) and ClubCorp Corporate Office, Director of
Development & Operations (Russell Matcham) and Regional Director of Business Development & Operations, Asia Pacific ClubCorp (David Beevers)
Leading: 30 Employees
Key Skills, Achievements and Responsibilities: • Introduced food & beverage standards and procedures to the Club• Introduced wedding revenue to the Club and participation in bridal exhibitions• Ensured Members and Guests are welcomed, provided excellent service and given a fond farewell• Organisation of corporate / banquet events & Member club events (social, food & beverages)• Operated the Food & Beverage and Events Department (i.e. introduced Wine dinners, Festive
Celebrations, Oktoberfest, Easter, Christmas, Halloween and themed dinners)• Increased revenue sales to include weddings and private seminars• Introduced participation in bridal exhibitions and generated an increase in the wedding business
including implementation of wedding advertisements of the Club• Recruitment and Training of Food & Beverage employees• Introduced, implemented and operated training programmes for employees in accordance with
ClubCorp’s Star Service programme including Employee Star Committee and Newsletters• Created menus, beverage and wine lists for food & beverage operations and events
NICOLA GREEN“Nicola, you have always been so professional and
a delight to work with during the period that
you were at the Capital Club. I so enjoyed working
with you, as you always kept to your word, and
what you said you would do you delivered. I hope we can work together in
the future. Wishing you continued success”.
Jacqueline Campbell,
Managing Director,
The Travel Collection,
Member of the Capital Club,
Dubai, UAE
“I have always been impressed by Nicola’s
ability to communicate at all levels & across many
cultures. Nicola has been the backbone of this
hugely successful business leaders Club in the Middle
East”.
Peter Greaves,
Director at Macarthur Murray,
Member of the Capital Club,
Dubai, UAE
“No effort is spared to ensure well above
average result”.
Majid Dawood,
Co-founder and Partner,
Yassar Human Capital,
Member of the Capital Club,
Dubai, UAE
“She is exceptional at addressing clients’ issues
and providing creative solutions that work for
everyone”.
Steve Brann,
Investment Manager,
Vital,
Member of Capital Club,
Dubai, UAE
Telephone +971 56 345 2272 Email g_nicola@hotmail.com
“She would be an asset to any organisation. I have had business dealings with her and I found her to be absolutely brilliant”.
Cheryl Briffa,
Director,
Synergy Recruitment Solutions,
Member of Macquarie Links
International Golf Club, Australia
“Nicola takes a keen interest in developing the full potential of her staff. She ensures that processes exist to meet her department’s needs, monitors budgets effectively and will make tough decisions for the long term benefit”.
Gary Ellis,
General Manager,
Macquarie Links International
Golf Club,
managed Nicola at Macquarie
Links Golf Club, Australia
“Her technical skills in performing her various roles were excellent. She accepted all challenges. What sets Nicola apart is her ability to achieve these results, while creating a Club culture that is warm and welcoming for both Members and Associates. Her passion and enthusiasm for the industry and the individual are remarkable. She is somebody that you want on your team”.
Mike Saye,
General Manager,
CCA International
managed Nicola at Macquarie
Links International Golf Club,
Australia
Feb 1998 - Oct 1999: Rosters & Training Coordinator / Catering & Beverage Supervisor Castle Hill RSL Club Castle Hill, New South Wales, AUSTRALIA
Website: www.castlehillrsl.com.auDescription: A modern and progressive Club with professional staff that offers the best hospitality,
entertainment, fitness/aquatic services and facilities for their Members and community of all age groups
Layout: 5 floors consisting of keno, food & beverage outlets, poker machines, swimming pool, gymnasium and function rooms
Open to: Members and guests seven days a week from 6am to midnightReporting to: Food & Beverage Manager (Cheryl Williams) Leading: 250 Employees
Key Skills, Achievements and Responsibilities: • Organised group interviews, orientations and training programmes for new and existing Employees• Organised new uniforms for 250 employees• Planned and maintained weekly rostering for 250 employees • Managed daily operations of Food & Beverage Department in absence of Food & Beverage Manager• Created menus, beverage and wine lists for food & beverage operations and events
Nov 1996 - Jan 1998: Food and Beverage Operations Manager Tower Club, ClubCorp SINGAPORE
Website: www.tower-club.com.sgDescription: The Nation’s premier Private Business Club with special emphasis on those elements
which constitute the essence of a premier, private business club - a select membership, camaraderie, excelled facilities, cuisine expertly prepared and served, complemented by an excellent location
Layout: 3 floors consisting of gymnasium, wellness centre, cigar lounge, bar, Western & Chinese Cuisine, 2 main dining rooms, 10 private dining rooms and lounge
Open to: Members and guests seven days a week from 6am to midnightReporting to: General Manager (Richard Spencer), ClubCorp Corporate Office, Director of
Development & Operations (Russell Matcham) and Regional Director of Business Development & Operations, Asia Pacific (David Beevers)
Leading: 90 Employees
Key Skills, Achievements and Responsibilities: • Key Management Member of Pre-Opening Team• Involved in pre-opening stage of a 5 Star Private Club including recruitment, development and
implementation of all policies, procedures & standards in the Food & Beverage Department• Responsible for daily food & beverage operations of the Straits Bar/Members Bar and Club events• Operated the Fine Dining Restaurant as well as the Straits Bar in absence of Fine Dining Manager• Introduced and maintained the Cigar Club and Wine Club• Responsible for training of employees, First department to have employees “Star Certified”
NICOLA GREENTelephone +971 56 345 2272 Email g_nicola@hotmail.com
Dec 1991 - Nov 1996: Outlet Manager (Bar & Billiard Room), Assistant Outlet Manager (Bar & Billiard Room), Banquet Supervisor, Secretary to Food and Beverage Director and Waitress
Raffles Hotel SINGAPORE
Website: www.raffles.comDescription: Exclusive luxury leading hotelLayout: 104 suites, 12 food & beverage outlets, museum, cooking school and 76 retail shopsOpen to: Guests, seven days a week, twenty four hoursReporting to: Food & Beverage Director (MPS Puri) Leading: 30 Employees
Key Skills, Achievements and Responsibilities: • Successfully created, launched and managed the “Connoisseurs Haven” (selection of martinis, single
malts, cognacs, Armagnac’s, champagnes, ports, sherries, chocolates, coffee and Cuban cigars)• Introduced cognac & whisky passport tastings / Cigar Club / produced menu booklets • Trained 30 Employees• Worked in various F&B and Administration departments, resulting in managing the Bar & Billiard Room
Jan 1990 - Dec 1991: Assistant Banquet Manager / Food & Beverage Corporate Trainee, Northside Gardens Hotel, Rydges Hotel Group North Sydney, New South Wales, AUSTRALIA
Website: www.rydges.com/northsydneyDescription: Corporate and Business HotelLayout: 166 rooms, bar, restaurant and 3 function roomsOpen to: Guests, seven days a week, twenty four hoursReporting to: Food & Beverage Manager (Julie-Ann King) Leading: 15 Employees
Key Skills, Achievements and Responsibilities: • Administration and operations of Banquet and Conference Department• Worked all areas within hotel for an overall understanding of all departments
EducationDec 1990 - Dec 1991 Corporate Food & Beverage Trainee Manager Northside Gardens Hotel, Rydges Hotel Group Sydney, NSW, AUSTRALIA Jan 1989 - Nov 1989 Diploma in Hospitality Management Macleay College Sydney, NSW, AUSTRALIA
Jan 1983 - Nov 1988 Higher School Certificate Hornsby Girls High School Sydney, NSW, AUSTRALIA
InterestsHospitality / Travel / Swimming / Reading
RefereesAvailable upon request
NICOLA GREEN“Nicola is completely
reliable, and has an ability to implement strategic
plans seamlessly. Requires little direction”.
Barry Heninger, Managing Director,
Asia Pacific, ClubCorp, managed Nicola indirectly at
Macquarie Links International Golf Club and Lakelands Golf Club,
Australia
“Nicola Green was one of our senior team members
who ran the Food & Beverage Operations like
clockwork. She created a hardworking and
dedicated team. She has a great sense of humour
and the ability to motivate a team of local talent from
various different cultural backgrounds.”
Kurt Walter, General Manager,
ClubCorp, managed Nicola at Tower Club,
ClubCorp, Singapore
“Nicola is a seasoned hospitality executive
and strong leader. She managed her department
with great pride and passion”.
Manmohan Sharma, Director of International Club
Development, ClubCorp, managed Nicola at Tower Club,
ClubCorp, Singapore
“She has proven to be a consummate
and knowledgeable professional. She is a very
good leader and has a passion for hospitality”.
David Beevers, Regional Director of Business
Development & Operations, Asia Pacific, ClubCorp, Singapore,
managed Nicola at Tower Club, Singapore and Macquarie Links
International Golf Club, Australia
Telephone +971 56 345 2272 Email g_nicola@hotmail.com
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