Nps

Help US Serve you better

• AIESEC as an organization wants to be better every day and provide the best services possible to the customers. We would love to hear from you

• For that sake AIESEC International has partnered with Customer Gauge, a customer feedback firm that gives data on Net Promoter Score. NPS is a customer loyalty metric that is based on direct questions. It measures the loyalty that exists between a Provider (AIESEC in this case) and a consumer (the exchange participant in this case) based on the quality of the services given by the provider.

You can give the ratings as per your experience. Broadly:0-6 means Poor7-8 is Average9 is Good10 is Excellent

How is this survey useful for both the parties?

• The Exchange participant can keep on giving constant feedback through the survey forms and we can improve our services/ ask the host local committees in other countries to do the same.

• You can open a case through this survey and keep the hosting local committees accountable in case they are not fulfilling any of the promises they made.

• Give us more insights in the quality of services of the AIESEC local chapters all around the world.