NSI Business eLearning Project Quality Assurance in eLearning

NSI Business eLearning Project

Quality Assurance in eLearning

Business Courses fully online

Institute Needs• New delivery mode• Building eLearning capability• Business targets achieved• Increased enrolments

Student Needs• Off campus• Shortened delivery time• Individual’s career aspirations met• Flexible

Key Objectives

• Nationally recognised qualifications fully online without any face-to-face attendance

• Increase teachers eLearning capability in:– Developing on Sakai– Facilitating on Sakai

• Ensure courses are developed and delivered in a consistent format and reviewed and improved regularly

Our vision for the future ?

Classroom Teaching

Online Facilitation

* Project Management Team Project Sponsor Project Coordinator Steering Group

Implementation TeamHead Teachers Overseeing Development of Course Content

Business Administration

Dip in Business AdministrationCIV in Business Administration

Hornsby/Meadowbank

Accounting & FinanceCIV in Financial Services

(Accounting)Meadowbank College

Marketing & RetailDip in MarketingCIV in Marketing

CIV in Retail Management

North Sydney College

Business ServicesCIV in Training &

Assessment Dip in Human Resource

Management CIV in Frontline Management

Dip in Project ManagementCIV in Project Management

Northern Beaches/ Meadowbank Colleges

Phases in the Project

Phase 1 - Start up Project

Phase 2 – Develop resources & learning

content

Phase 3 - Quality Assurance/ Review

Phase 4 - Guidelines to support online delivery

Phase 5 - Deliver online programs

Phase 6 - Build eLearning capability

Phase 7 - Consolidate eLearning / Continuous

Improvement

Guidelines to Develop Courses

Continuous Improvement

Consolidation Evaluation Review

Quality Control External Review

Quality Control Internal Review

Quality Assurance Framework

Stage1

Stage 2

Stage 3

Stage 4

Stage 5

Quality Assurance Framework

Quality Assurance Documentation

Key Quality Documents:

• Framework for Evaluating Online Learning • Evaluating Online Learning – Checklist• QA Project Progress Document• Continuous Improvement Request/Recommendation

Form

Lessons Learnt

• Develop Quality Assurance Framework as part of planning process in project

• Internal Review to be funded and essential part of quality control

• External Review conducted using customised checklist with feedback to team

• Monitor and track quality procedures to completion

“Online study was a great option for me. It’s so flexible. I could even do parts of the course using my mobile on the ferry”

Marnie Young, Diploma of Business Administration