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TABLE OF CONTENTS
SECURITY CONCERNS
WHAT IS PANDA MANAGED OFFICE PROTECTION?
FEATURES AND FUNCTIONALITIES
HOW DOES IT WORK?
FREQUENTLY ASKED QUESTIONS
SECURITY CONCERNS
Traditional antivirus require too much time
and effort from SMBs
TIME
Additional hardware and software
infrastructure needed. Tight IT budget
Complicated management requires dedicated
and skilled personnel not focused on core
business
COSTS
COMPLEXITY
Repository serversWeb server
Database
Admin servers Console Admins
SECURITY CONCERNSComplexity and cost in managing desktop antivirus
Repository serversWeb server
Database
Admin servers Console Admins
SECURITY CONCERNSComplexity and cost in managing desktop antivirus
MANAGEMENT INFRASTRUCTURE
SMALL AND MEDIUM BUSINESS
Lack of security-skilled resources
Tight IT budget
24x7 monitoring to reduce risk
REMOTE OFFICE BRANCH OFFICE
Manage geographically distributed offices
24x7 monitoring to reduce risk
Low bandwidth consumption
HOME OFFICE
No budget for security management
No one in charge of security management
TARGET MARKET SECURITY MANAGEMENT CONCERNS
SECURITY CONCERNS
BOB BEAR
CEOCASE STUDYCustom Mountain Bike PLC
Manufacturer of custom Mountain Bikes
Revenue of ₤ 560,000 in 2008
27 employees. Factory + 3 remote off. +7 Comm. Rep.
He is gaining Market Share, he is extending the business
CEO’s main concerns:
Liquidity
Reduce Fixed cost
Increase Productivity: On-line Order System
Open new office in a month
TIM
“THE IT GUY”
Network, Hardware and Software Manager
Web Manager of the new On-line Order System
IT Resp. for the new Office. Not budget for Security Server
30% of time putting out fires
Cannot keep up with security & admin. tasks
Tim’s main concerns:
Improve Security: Factory, Remote Off. & Laptops
Reduce Fixed & Operational Cost
Reduce Time in Security maintenance & travelling and Focus on the business needs
CASE STUDYCustom Mountain Bike PLC
WHAT IS SaaS?
Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers.
SaaS main characteristics:
Subscription service
Hosted service
High availability 24x7
Web-based interface
Always updated
Short improvements cycle
Low TCO
SAAS IN SECURITY MARKET
TRADITIONAL MODEL
Infrastructure at customer site
Management & Monitoring by own personnel
SaaS MODEL
Infrastructure hosted at vendor
Management & Monitoring by own personnel
SaaS & MSSP MODEL
Infrastructure hosted at vendor
Management and Monitoring by MSSP
SOHO ROBO SMB
SAAS VS. TRADITIONAL SECURITY MODEL
TCO: ESTIMATED YEARLY SAVING OF 50% TO 60%(*)(*) Estimated for a company with 50 seats
NO NEED FOR INFRASTRUCTURE INVESTMENT:
Administration servers
Operating System
Additional software licenses (data bases for example)
Server maintenance
Infrastructure dimensioning when company grows
TIME SAVING AND NO NEED FOR SPECIALIZED PERSONNEL
Quick and easy installation (click on url)
Remote and simple management through web console
Automated updates/ upgrades
“SaaS based applications are attractive for SMBs that seek more predictable costs that pay for only what they use, and that lack the IT expertise to build and maintain complex in-house systems.” Gartner, Predicts for 2008, December 2007
WHAT IS PANDA MANAGED OFFICE PROTECTION?
Is a security solution for PCs, laptops and servers based on the concept of Software as a Service (SaaS).
Software as a Service lets SMBs focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions.
Subscribe to Security as a Service for your organization
Proactive Protection
In-depth Malware AuditFirewall HIPS
Antimalware
WHAT IS PANDA MANAGED OFFICE PROTECTION?Complete protection for
SMBs and remote offices
Web Console
Internet
Daily Intelligence at Panda Research
29 MILLION - Unique Samples Processed
50.000 - Samples Received Daily
35.000 – Unique Samples Daily
52% of Malware “live” 24 hours
Unmatched Security Data Processing
COLLECTIVE INTELLIGENCE
99.4% of all malware detected is
managed by Collective Intelligence
automatically
Dedicated Research & Development team at PandaLabs monitors thousands of malware sites gathering 18 Terabytes of information
Truprevent
Antivirus
Antimalware
Daily Intelligence at Panda Research
29 MILLION - Unique Samples Processed
50.000 - Samples Received Daily
35.000 – Unique Samples Daily
52% of Malware “live” 24 hours
Unmatched Security Data Processing
COLLECTIVE INTELLIGENCE
99.4% of all malware detected is
managed by Collective Intelligence
automatically
Dedicated Research & Development team at PandaLabs monitors thousands of malware sites gathering 18 Terabytes of information
Collective Intelligence
Truprevent
Antivirus
Antimalware
It is a matter of survival for AV
vendors, who increasingly are
looking for ways to reinvent
themselves as their product
struggle to thwart new type of
infections
Cloud-based, collective
intelligence services are the next
big thing for anti-malware
I expect that every AV vendor will
need to embrace an approach like
this if they expect to survive
Yankee Group
SAAS:
MANAGED OFFICE PROTECTION
Hosted
Web-based
Managed or outsourced
Install & forget
No effort. Short deployment time.
Always updated
Shorter cycle
TRADITIONAL
CORPORATE SOLUTIONS
On-premises
Installed
Customer managed
Configurability and granularity
IT effort required. Long deployment
/ upgrade time
Longer cycle
Infrastructure
Console
Management
Simplicity
Installation &
upgrades
Improvement cycle
Managed Office Protection (SaaS)
vs.
Traditional Corporate Solutions
WHAT IS PANDA MANAGED
OFFICE PROTECTION?
WHAT IS PANDA MANAGED OFFICE PROTECTION?
Panda Managed Office Protection vs. Consumer Products for SMBs
CONSUMER PRODUCTS
Product
N installed consoles
N Updates/Upgrades downloads
PANDA MANAGED OFFICE PROTECTION
Service
1 centralized web console
1 download for all PCs
BENEFITS
FOR CLIENTS
Ensures Maximum Protection Level
Minimizes Operating Costs
Eliminates Complexity
Minimizes Resource Consumption
Improves Risk Management
Prevents Identity Theft
Helps Enforce Regulatory
Compliance
TIM
“THE IT GUY”CASE STUDYCustom Mountain Bike PLC
Panda Managed Office
Protection
How does Panda Managed Office Protection solve Tim’s Concern?
Improve Security & Risk Management
Reduce Fixed and Operational Costs
Focus on Business Needs
Proactive antimalware & firewall in PCs, Laptops & servers
Centralized Security Management of the whole business
Forget standalone security products in laptops
Periodical Malware Audits for prevention
No Investment in hardware and software for the new Office
No time in Server Maintenances, Updating/Upgrading
Less time in travelling
Less bandwidth & resource composition
Recycling servers for new Office
Less Time in Security Management & cleaning infections
Reduce Operating Cost. Simply to Install and Manage
BOB BEAR
CEOCASE STUDYCustom Mountain Bike PLC
How does Panda Managed Office Protection solve CEO’s Concern?
Liquidity
Reduce Fixed cost
Increase Productivity
IT is focus on Core Business Processes
No need hardware and software for hosting Security
No need for Security Investment
Variable Costs proportional to employees
IT has reduced time in Security & adm. Task
IT resources are more efficiency
New Office and On-line Order System were ready as planned
Panda Managed Office
Protection
Panda Managed
Office Protection GNOC
Administrator
OFFICE 1OFFICE 2
Install option 1. Users receive e-mail
with link and click to install protection
HOW DOES IT
WORK
Panda Managed
Office Protection GNOC
Administrator
OFFICE 1OFFICE 2
CUSTOMER 1Install option 2. Push install via
distribution tool
HOW DOES IT
WORK
Panda Managed
Office Protection GNOC
Administrator
OFFICE 1OFFICE 2
CUSTOMER 1
Install option 3. Can also create an
installation package with the msi file and
distribute it through logon-script, active
directory, Tivoli, SMS, LanDesk, etc
HOW DOES IT
WORK
Panda Managed
Office Protection GNOC
Administrator
OFFICE 1OFFICE 2
Updates/ upgrades from nearest
desktops. Minimizes bandwidth
consumption
HOW DOES IT
WORK
FEATURES
Web administration console
Proactive protection against unknown
malware
Protection for files, email, HTTP / FTP
downloads, and Instant Messaging
Managed personal firewall and HIPS
In-depth malware audits
Sending of detection warnings via SMTP
server with authentication
FEATURES
MONITORING:
Protection Status of the company as a Whole
Detection occurs of any type, at any endpoint
and at any time
Export File to Excel or CSV. List of computers
detections
FEATURES
Executive Report
Status Report
Detection Report
Selection of computer groups
Different periods in reports (24 hours / 7 days
/ last month)
REPORTS:
FEATURES
Total Control, Administrator, Monitoring
Selection of computer groups
ROLE BASED MANAGEMENT
FEATURES
Scheduled maintenance
New versions
Etc
CONSOLE WARNINGS OF
IMPORTANT EVENTS REGARDING
THE SERVICE
FUNCTIONALITIES
Peer-to-peer and automated
Updates/Upgrades
Profile-based Protection by Groups
Delegated Administration Management
Flexible Installation
Group-based License Management
Detailed, Summarized and
Executive Reports
UNINSTALLERS AVAILABLE
ANTIVIRUS AUTOMATICALLY UNINSTALLED BY PANDA
• McAfee VirusScan Enterprise 8.5i
• McAfee VirusScan Enterprise 8.0i
• McAfee Internet Security Suite 2007
• McAfee Total Protection for Home Users
• McAfee Total Protection Service (Small Business)
• McAfee Total Protection for Endpoint ( Enterprise)
• McAfee Total Protection 2008
• F-Secure Protection Service for Business 8.0
• F-Secure Antivirus Client Security 7.1-8.00
• F-Secure Internet Security 2006
• F-Secure Internet Security 2007
• F-Secure Internet Security 2008
• F-Secure Internet Security 2009
• Kaspersky Work Space Security
• Kaspersky Business Space Security
• Kaspersky Anti-Virus 7.0
• Kaspersky Internet Security 7.0
• Kaspersky Internet Security 8.0
• Kaspersky Internet Security 9.0 • CA e-Trust AntiVirus 7.1
• CA e-Trust AntiVirus 8.1
• Microsoft Live OneCare
• Panda WebAdmin (all versions)
• Panda Antivirus 2007 & 2008
• Panda Antivirus Platinum 6.0
• Panda Platinum 7 & 8
• Panda Platinum 2006 Internet Security
• Panda Internet Security 2005
• Panda Antivirus + Firewall 2006 & 2007
• Panda Antivirus + Firewall 2008
• Panda Internet Security 2007
• Panda Internet Security 2008
• Panda for Desktops 4.0 and later
• Panda for File Servers 8.0 and later versions
• Panda Antivirus Pro 2009
• Panda Internet Security 2009
• Panda Global Protection 2009
• Avast 4 Small Business Server Edition
ANTIVIRUS AUTOMATICALLY UNINSTALLED BY PANDA
UNINSTALLERS AVAILABLE
NEW!
• Avast! 4 Small Business Server Edition
• Avast! 4 Windows Home Server Edition 4.8
• AVG Internet Security SBS Edition 8
• Anti-Virus SBS Edition 8.0
• AVGFree v8
• AVGFree v7.5
• AVGFree v7.0
• ESET NOD32 Antivirus 2.7
• ESET NOD32 Antivirus 3.0
• F-Prot Antivirus 6.0.9.1
• Sophos Anti-virus SBE 2.5
• Sophos Security Suite
• PC-Cillin Internet Security 2006
• PC-Cillin Internet Security 2007
• PC-Cillin Internet Security 2008
• Trend Micro Office Scan 7.2
• Trend Micro Office Scan 7.4
• Trend Micro Office Scan 7.5
• Trend Micro OfficeScan 8.00
• Symantec EndPoint Protection 11 (32 bit)
• Symantec Antivirus Corporate Edition 8-9
• Symantec Antivirus 10.0-10.1 (all editions)
TECHNICAL REQUIREMENTS
WEB CONSOLEInternet connection
Internet Explorer 6.0 or higher
Firefox 1.5.0.6 or higher
WORKSTATIONS
FILE SERVERSPentium 300 MHz (or higher)
Windows 2000 Server. Windows Server
2003 (32 and 64 bits). Windows Server
2008 (32 and 64 bits). Windows
2000/2003/2008 Terminal Server
RAM: 512MB
Hard disk free space: 280 MB
Windows Small Business
Server 2000/03/08
Windows Home Server
NEW!
Pentium 300 MHz (or higher)
Windows 2000. Windows XP (32 and 64
bits). Windows Vista (32 and 64 bits)
RAM: 64MB*
Hard disk free space: 280 MB
*64-128MB, only file, email and Instant Messaging antimalware
COMMERCIAL VERSIONS
AVAILABLE
Management by
end-customer(End-customer Console)
Management by
partner (Service Provider Console)
Yearly subscription:
1, 2 or 3 years.
Volume licensing
Monthly subscription:
Strategic partners
only
COMMERCIAL VERSIONSFree versions available
FREE WEB DEMO FREE TRIAL
Set upAutomatically through
Panda Website
Panda Sales
Representative
Number of
Licenses6 10% of endpoints
Protection Antimalware + Firewall Antimalware + Firewall
+ Malware Radar
Period 4 weeks 1 month
Services Daily updatesDaily updates + Tech
support
FREQUENTLY
How can Panda Managed Office Protection help protect SMBs?
Panda Managed Office Protection is a solution for small and mid-sized business that removes the cost and management overheads of hardware, personnel and other resources dedicated to antivirus protection while achieving high level security for PCs, laptops, servers
What protections does Panda Managed Office Protection include?
Panda Managed Office Protection includes proactive protection for files, email, HTTP / FTP and instant messaging against known or unknown malware or even hidden malware. In addition it provides personal firewall and HIPS plus the possibility to perform in-depth malware audits
How does Panda Managed Office Protection differfrom traditional antivirus protection?
Panda Managed Office Protection is a Web-based security solution that can be installed and managed from anywhere through its web console. In addition, it is a hosted service, so it doesn’t require infrastructure investment. It also enables you to delegate your security management to specialized service providers, if you want
ASKED QUESTIONS
FREQUENTLY
ASKED QUESTIONSHow does Panda Managed Office Protection benefit from Collective Intelligence?
The signature file is automatically updated using the latest signature file that Collective Intelligence provides. This enables Panda Managed Office Protection to exponentially increase the malware that it can detect every day
How is Panda Managed Office Protection deployed?
Panda Managed Office Protection can be deployed in two different ways. The first way is by sending an email to the end user which includes a link that will install the protection agent. The second way does not require any user’s intervention. The administrator can push the installation out to the selected workstations and the protection agent will be installed transparently. Administrators can choose workstations by name, IP address, IP range or by domain
How does Panda Managed Office Protection reduce bandwidth consumption?
Panda Managed Office Protection reduces bandwidth consumption by not having a large number of workstations looking for updates through the Internet. Workstations will share the latest update package with other workstations in the same LAN. This means that any time one workstation needs to be updated, it will first look for it in the LAN and if it is not there, it will get it from Panda through the Internet
FREQUENTLY
What types of reports does Panda Managed Office Protection offer?
Panda Managed Office Protection offers the possibility to generate executive reports, summarized and detailed reports about the protection status and detection activity in the network (including graphs). In addition, the executive report offers 24h information and includes pie-charts
How does the Profile-based protection help the administrator?
It helps the administrator to save time by configuring the protection needs through profiles and assigning them to different groups of computers or end-customers
How can our partners offer the protection management to their end-customers as an added value?
Our partners can access the Service Provider Console to centrally and remotely manage their end-customer’s protection and licenses status from a single point and through single-sign-on
ASKED QUESTIONS
“The performance of the computers has greatly increased. The
impact of the solution is almost unnoticed”
“What I would highlight most about PMOP is that it is
transparent to end-users. This means it works operates
without interfering”
Name : Maria do Carmo
Position: IT Manager
Instituto dos Museus e da Conservação. Portugal
Nombre: Fernando Garro
Position: IT System Manager
Fundación Lantegi Batuak Portugal
“What I would highlight most about PMOP is that it is transparent
to end-users. This means it works well and operates without
interfering”
Name : Tom Day
Position: IT Support Engineer
Gloucestershire Hospitals NHS Foundation. UK
OUR CUSTOMERS SAY
OUR PARTNERS SAY“We choose Panda Managed Office Protection as it covered the protection needs of SMBs and provided us with the tool to manage security remotely in the simplest, most efficient way”
Name: Santiago SolanasPosition: Managing director, Small Business DivisionSAGE Spain
“Panda Managed Office Protection allows us to use our own brand. Our clients trusts the SAGE Security Center name, as it is the only security service authorized by SAGE. Thanks to this service, our clients can focus on their core business”
Name: Santiago SolanasPosition: Managing director, Small Business DivisionSAGE Spain
“Having a web console to manage all our clients remotely, greatly helps us to administer ou clients protection. The protection is so light it goes unnoticed by end-users. We can schedule sending of reports with our logo to clients as na evidence of the management service. Our clients can enjoy the peace of mind of knowing that SAGE taked care of everything”
Name: Santiago SolanasPosition: Managing director, Small Business DivisionSAGE Spain
WHY PANDA MANAGED OFFICE PROTECTION?
SUBSCRIBE TO SECURITY AS A SERVICE FOR YOUR ORGANIZATION!
Maximizes Security
Reduces Costs
Predictable cash-flow
Eliminates complexity. Remote installation and management
Minimizes Resource Consumption
High availability 24x7
Always updated
Delegate, if desired, your security management to specialized Service Providers
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