Pandemic - Threat & Opportunity 2010 BCAW Perth Launch

Lesson learned in business continuity planning for a pandemic

It’s a bird; it’s a plane!No, it’s a threat & an opportunity

Christine F MillerConsultant

Business Continuity Manager

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Overview�Business Continuity (BC) cycle�Some lessonslearnt in BC forpandemic pandemic preparedness & response

�What next?

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1) Understanding the organisation/context

What is happening with

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What is happening with pandemic influenza?

Some International sourcesWorld Health Organisation (WHO)

http://www.who.int/csr/disease/avian_influenza/en/

US Centers for Disease Control & Prevention (CDC) http://www.cdc.gov/H1N1FLU/Prevention (CDC) http://www.cdc.gov/H1N1FLU/

Regina Phelps, EMS Solutions Inc http://emssolutionsinc.wordpress.com

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Nature (UK) http://www.nature.com / & Science (US) http://www.sciencemag.org/

W.H.O. CURRENT STATUS

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Some Australian sourcesAustralian Government Dept of Health & Ageing http://www.flupandemic.gov.au/internet/panflu/publi shing.nsf

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2) Determining Business Continuity Management (BCM) options

A separate pandemic BCP or

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A separate pandemic BCP or

or an all threats, all hazards BCP

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9Courtesy of Nick from Nearing Zero (NZ) http://www.nearingzero.net/250dpi/nz355.jpg

3) Developing & implementing Business Continuity Management (BCM) response

‘End to end’ Business Impact Analyses (BIAs)

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(BIAs)

Review Human Resources & Communications Recovery Procedures

Supply chain – 3 rd party providers, single or many points of failure

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COULD DO’s

30+ days

SHOULD DO’s

7+ days

When resuming normal

business beware of

resumption spikes

SHOULD HAVE’s

Business As Usual (BAU)B

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Integration of BIA & e-business DRP

MTPDs

RTOs

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7+ days

MUST DO’s

<7 days

REALLY MUST DO’sor Mission Critical Activities

(MCAs) i.e. core business

with little or no tolerance of

downtime

MUST HAVE’s

REALLY MUST HAVE’s

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INCIDENT/CRISISa non-routine business disruption

4) Exercising, maintaining &reviewing

Critical staff (4)

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Critical staff (4)

Exercise, exercise, exercise!

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Pandemic business continuity exercises improve preparedness

WHAT NEXT?

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MEET YOUR PANDEMIC INFLUENZA THREATS

Hemaglutinin Neuraminidase

H1N1 H5N1

THREATS

Projections & options

European Centre for Disease Prevention & Control (ECDC)1889-2009 Pandemic history

17Estimated death rates 50-

100M1-4M 0.75M 14,000+

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Any questions or comments?

All the best in your efforts to increase business/organisation’s resilience to pandemicas one of the many threats & hazards to manage

Chris Miller

b4crisis@grapevine.net.au0416 113 250

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